|By Marketwired .||
|March 6, 2011 10:00 AM EST||
HELI-EXPO, ORLANDO, FLORIDA -- (Marketwire) -- 03/06/11 -- Pfizer (NYSE: PFE), one of the world's leading pharmaceutical companies with operations around the globe, has purchased three AgustaWestland AW139 twin-engine helicopters powered by Pratt & Whitney Canada's (P&WC's) PT6C-67C engines and signed a long-term Eagle Service Silver Plan (ESP®) contract. The announcement was made today at Heli-Expo 2011, which is being held at the Orange County Convention Center in Orlando, Fla., from March 5 to 8. Pratt & Whitney Canada is a United Technologies Corp. (NYSE: UTX) company.
"We have offices and R&D centres around the world, so the mobility of our people is of critical importance," said Brad Cohen, Director of Maintenance, Pfizer. "In the course of upgrading our fleet of corporate helicopters, we looked specifically to the AgustaWestland AW139 aircraft because they use Pratt & Whitney Canada engines. The reliability of our corporate helicopter fleet is extremely important to us, and the P&WC PT6 family of engines' long-standing reputation for durable and reliable service was a key selling factor. We place the same emphasis on reliability when it comes to the maintenance of our aircraft engines. P&WC's ESP® program offers us predictable engine maintenance costs with OEM technical expertise and quality parts."
"We are delighted with Pfizer's choice and view the company as a dedicated customer of our PT6C-67C engines," said Raffaele Virgili, Vice President, Customer Service, P&WC. "We are playing an increasingly important role in the helicopter industry around the world and have developed solid relationships with leading OEMs in the market. We offer a product line that is broad, targeted and tailored. In the last eight years alone, we have seen a threefold increase in the number of helicopter engines delivered annually."
P&WC customer service
P&WC is celebrating the 22nd anniversary of its ESP® plan this year, with more than 1,000 operators and 3,000 engines enjoying the benefits of membership.
The Eagle Service Plan is a compelling choice for operators the world over. It offers P&WC engine operators a complete range of maintenance coverage depending on the level selected: Gold, Silver, Gold Lite or Silver Lite. Basic coverage includes parts and shop labour for scheduled engine overhaul/refurbishment and hot section inspection; basic unscheduled engine and accessory maintenance; and required product support improvements at shop visits. Other benefits include rental engine support for covered events, engine condition trend monitoring and a labour allowance for troubleshooting, among others.
In addition to the most advanced engine technology available, Pratt & Whitney Canada brings world-class customer service backed by a worldwide network of more than 100 field support representatives (FSRs), distribution centres in key locations around the world and more than 80 mobile repair technicians; a broad pool of rental and exchange engines; a customized Fleet Management Program (FMP®) and Eagle Service Plan (ESP); comprehensive warranty coverage; as well as an extensive Customer Service Network with more than 30 facilities around the world.
P&WC and the helicopter industry
Since the 1970s, P&WC has produced more than 12,000 engines for the helicopter market, accumulating more than 43 million flying hours. The company has certified 31 models for more than 25 applications and engines destined for the helicopter industry.
We continue to make significant investment in our market-leading PW200 and PT6 turboshaft families of engines. Our outlook remains strong and we continue to direct our R&D investments toward customer-driven initiatives that target outstanding performance and reliability, optimal power-to-weight ratio, fuel burn, operating economics and environmental performance.
Come see us at Heli-Expo: Booth 421, Orange County Convention Center
Interested operators are invited to drop by P&WC's booth (421) to speak with a customer service representative.
About Pratt & Whitney Canada
Founded in 1928, and a global leader in aerospace, Pratt & Whitney Canada is shaping the future of business aviation with dependable, high-technology engines. Every second, a Pratt & Whitney Canada-powered aircraft takes off or lands somewhere in the world. Pratt & Whitney Canada's engines, with more than 500 million hours in the air, are the industry benchmark for innovative design, dispatch reliability, operating economics and easy maintenance. Pratt & Whitney Canada is firmly committed to ensuring that its products are designed, produced and operated while minimizing environmental impacts throughout their life cycle.
There are currently more than 47,000 engines in service on over 25,000 aircraft operated by some 10,000 operators in 198 countries. The most extensive support network in the industry, which includes more than 30 company-owned and designated service facilities, supports this global fleet.
P&WC has been taking front-line services to the next level ever since it launched its Customer First Centre (CFirst) in 2007. CFirst brings together a multidisciplinary and multilingual support team to resolve issues so that customers can return to service quickly. CFirst handles more than 100,000 contacts every year.
Based in Longueuil, Quebec (Canada), Pratt & Whitney Canada is a United Technologies Corp. company (NYSE: UTX). UTC is a diversified company providing high-technology products and services to the global aerospace and building industries.
Pratt & Whitney Canada
Anna di Giorgio
Heli-Expo 2011, Orlando, Florida, Booth 421
DevOps is often described as a combination of technology and culture. Without both, DevOps isn't complete. However, applying the culture to outdated technology is a recipe for disaster; as response times grow and connections between teams are delayed by technology, the culture will die. A Nutanix Enterprise Cloud has many benefits that provide the needed base for a true DevOps paradigm.
Feb. 27, 2017 08:30 PM EST Reads: 763
Big Data, cloud, analytics, contextual information, wearable tech, sensors, mobility, and WebRTC: together, these advances have created a perfect storm of technologies that are disrupting and transforming classic communications models and ecosystems. In his session at @ThingsExpo, Erik Perotti, Senior Manager of New Ventures on Plantronics’ Innovation team, provided an overview of this technological shift, including associated business and consumer communications impacts, and opportunities it m...
Feb. 27, 2017 08:00 PM EST Reads: 7,945
For organizations that have amassed large sums of software complexity, taking a microservices approach is the first step toward DevOps and continuous improvement / development. Integrating system-level analysis with microservices makes it easier to change and add functionality to applications at any time without the increase of risk. Before you start big transformation projects or a cloud migration, make sure these changes won’t take down your entire organization.
Feb. 27, 2017 07:45 PM EST Reads: 1,565
WebRTC is about the data channel as much as about video and audio conferencing. However, basically all commercial WebRTC applications have been built with a focus on audio and video. The handling of “data” has been limited to text chat and file download – all other data sharing seems to end with screensharing. What is holding back a more intensive use of peer-to-peer data? In her session at @ThingsExpo, Dr Silvia Pfeiffer, WebRTC Applications Team Lead at National ICT Australia, looked at differ...
Feb. 27, 2017 07:45 PM EST Reads: 7,350
With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend @ThingsExpo 2016 in New York. Learn what is going on, contribute to the discussions, and ensure that your enterprise is as "IoT-Ready" as it can be! Internet of @ThingsExpo, taking place June 6-8, 2017, at the Javits Center in New York City, New York, is co-located with 20th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry p...
Feb. 27, 2017 07:30 PM EST Reads: 2,234
SYS-CON Events announced today that IoT Now has been named “Media Sponsor” of SYS-CON's 20th International Cloud Expo, which will take place on June 6–8, 2017, at the Javits Center in New York City, NY. IoT Now explores the evolving opportunities and challenges facing CSPs, and it passes on some lessons learned from those who have taken the first steps in next-gen IoT services.
Feb. 27, 2017 07:15 PM EST Reads: 1,930
The Internet of Things can drive efficiency for airlines and airports. In their session at @ThingsExpo, Shyam Varan Nath, Principal Architect with GE, and Sudip Majumder, senior director of development at Oracle, discussed the technical details of the connected airline baggage and related social media solutions. These IoT applications will enhance travelers' journey experience and drive efficiency for the airlines and the airports.
Feb. 27, 2017 07:00 PM EST Reads: 2,583
SYS-CON Events announced today that WineSOFT will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Based in Seoul and Irvine, WineSOFT is an innovative software house focusing on internet infrastructure solutions. The venture started as a bootstrap start-up in 2010 by focusing on making the internet faster and more powerful. WineSOFT’s knowledge is based on the expertise of TCP/IP, VPN, SSL, peer-to-peer, mob...
Feb. 27, 2017 07:00 PM EST Reads: 2,163
DevOps is being widely accepted (if not fully adopted) as essential in enterprise IT. But as Enterprise DevOps gains maturity, expands scope, and increases velocity, the need for data-driven decisions across teams becomes more acute. DevOps teams in any modern business must wrangle the ‘digital exhaust’ from the delivery toolchain, "pervasive" and "cognitive" computing, APIs and services, mobile devices and applications, the Internet of Things, and now even blockchain.
Feb. 27, 2017 06:45 PM EST Reads: 2,229
A strange thing is happening along the way to the Internet of Things, namely far too many devices to work with and manage. It has become clear that we'll need much higher efficiency user experiences that can allow us to more easily and scalably work with the thousands of devices that will soon be in each of our lives. Enter the conversational interface revolution, combining bots we can literally talk with, gesture to, and even direct with our thoughts, with embedded artificial intelligence, whic...
Feb. 27, 2017 06:30 PM EST Reads: 2,111
WebRTC sits at the intersection between VoIP and the Web. As such, it poses some interesting challenges for those developing services on top of it, but also for those who need to test and monitor these services. In his session at WebRTC Summit, Tsahi Levent-Levi, co-founder of testRTC, reviewed the various challenges posed by WebRTC when it comes to testing and monitoring and on ways to overcome them.
Feb. 27, 2017 06:15 PM EST Reads: 8,298
Have you ever noticed how some IT people seem to lead successful, rewarding, and satisfying lives and careers, while others struggle? IT author and speaker Don Crawley uncovered the five principles that successful IT people use to build satisfying lives and careers and he shares them in this fast-paced, thought-provoking webinar. You'll learn the importance of striking a balance with technical skills and people skills, challenge your pre-existing ideas about IT customer service, and gain new in...
Feb. 27, 2017 06:15 PM EST Reads: 451
SYS-CON Events announced today that Catchpoint Systems, Inc., a provider of innovative web and infrastructure monitoring solutions, has been named “Silver Sponsor” of SYS-CON's DevOps Summit at 18th Cloud Expo New York, which will take place June 7-9, 2016, at the Javits Center in New York City, NY. Catchpoint is a leading Digital Performance Analytics company that provides unparalleled insight into customer-critical services to help consistently deliver an amazing customer experience. Designed ...
Feb. 27, 2017 05:45 PM EST Reads: 634
Tintri VM-aware storage is the simplest for virtualized applications and cloud. Organizations including GE, Toyota, United Healthcare, NASA and 6 of the Fortune 15 have said "No to LUNs." With Tintri they manage only virtual machines, in a fraction of the footprint and at far lower cost than conventional storage. Tintri offers the choice of all-flash or hybrid-flash platform, converged or stand-alone structure and any hypervisor. Rather than obsess with storage, leaders focus on the business app...
Feb. 27, 2017 05:30 PM EST Reads: 498
SYS-CON Events announced today that CA Technologies has been named “Platinum Sponsor” of SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY, and the 21st International Cloud Expo®, which will take place October 31-November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. CA Technologies helps customers succeed in a future where every business – from apparel to energy – is being rewritten by software. From ...
Feb. 27, 2017 05:30 PM EST Reads: 592