|By Marketwired .||
|May 24, 2011 08:00 AM EDT||
SAN FRANCISCO, CA -- (Marketwire) -- 05/24/11 -- Tealeaf®, the leader in online customer experience management (CEM) software, announced today it has expanded its executive team with the appointment of Jawahar Malhotra as Vice President of Engineering. In this role, Jawahar will be responsible for managing Tealeaf's engineering staff and guiding the company's technology development.
Jawahar has been at the core of the Web's evolution since his contributions at Netscape in the mid 90s. He has considerable experience in Web infrastructure, on-premise Web applications, Platforms as a Service, high-scale online consumer websites, along with data and analytic platforms for measuring online services. Most recently, Jawahar was at Yahoo!, where he held a variety of leadership roles. He led development and operations of Yahoo!'s home page (Yahoo.com), and his team developed the backend services that power most of the user-generated content features on the site. Prior to that, he was Vice President of Engineering for M7 Corp, a part of BEA, which was subsequently acquired by Oracle.
"I was drawn to Tealeaf because of its outstanding technology and the unparalleled insight and visibility its products provide for customers," Jawahar commented. "This is an exciting time for the company, as more and more organizations turn to online CEM as a foundational component of their move to customer-centricity. I look forward to working with the Tealeaf team to continue creating innovative products that allow us to build on the company's momentum in the marketplace."
"Jawahar's demonstrated leadership in the development and integration of cutting-edge technologies will be an invaluable asset to Tealeaf as we continue to extend our products," said Rebecca Ward, CEO and Chairman of Tealeaf. "His vast experience in engineering will bring rich benefits to both our company and our growing community of customers."
Jawahar has a PhD in Computer Science from Aarhus University, Denmark. He specialized in the area of programming languages. He has an MS and a BS in Computer Science from State University of New York.
Tealeaf provides online customer experience management solutions and is the leader in customer behavior analysis. Tealeaf's CEM solutions include both a customer behavior analysis suite and customer service optimization suite. For organizations that are making customer experience a top priority, these solutions provide unprecedented enterprise-wide visibility into every visitor's unique online interactions for ongoing analysis and web site optimization. Online executive stakeholders from ebusiness and IT to customer service and compliance are leveraging Tealeaf to build a customer experience management competency across the organization. Founded in 1999, Tealeaf is headquartered in San Francisco, California, and is privately held. For more information, visit www.tealeaf.com
© Copyright 2011 Tealeaf Technology, Inc. All rights reserved. Tealeaf, the Tealeaf word and design mark, VIA and Visibility.Insight.Answers are registered trademarks of Tealeaf Technology, Inc. in the United States and other countries. Tealeaf CX, Tealeaf cxView, Tealeaf cxImpact, Tealeaf cxReveal, Tealeaf cxVerify, Tealeaf cxConnect and Tealeaf's CX Customer Behavior Analysis Suite are all trademarks of Tealeaf Technology, Inc. All other trademarks or service marks are the property of their respective holders and are hereby acknowledged.
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