|By PR Newswire, Cloud Best Practices Network||
|February 20, 2012 08:08 AM EST||
Last week we ran our ‘MaaS’ webinar – Municipality as a Service, and we’re now finalizing all the individual presentations to be available via the follow on newsletter that’s being launched : MunicipalCloud.biz.
One of these presentations is from Paul Bellows of Yellow Pencil: 6-page PDF
Specializing in web 2.0 content management systems like OpenText and Drupal, Paul led us through examples of how Yellow Pencil has helped Municipalities like Edmonton to use these platforms to run multiple internal and external web sites for citizen engagement, leverage Open Data and many other aspects of harnessing the technology to better manage their ‘Web Channel as a Service’.
In this day and age the public sector like Municipalities are required to use more social media and in a variety of new ways too, a mix of new IT and business processes that are new and overwhelming for many agencies.
Yellow provides this expertise ‘as a Service’ as much as they do the underlying software that implements these practices to help with this adoption cycle.
Open Data PaaS – Legacy Modernization
Government agencies operate many older technology platforms for many of their services, making it difficult to amend them for new ways of working and in particular connecting them to the web for self-service options.
As I learned one innovative technique that Edmonton has employed is what provided the central theme for our webinar – How the CMS is literally acting as the Platform, as in PaaS – Platform as a Service, especially in regards to the relationship with Open Data.
In the case of Edmonton they are using a Cloud-based app, Socrata, to gather data produced from these legacy systems, make it available as Open Data for citizens to browse, and critically so that they can present access to it via an open API for developers to reuse.
This allows other developers to reference and use the data from their own application domains, which also includes OpenText in this case. The web site developers using this also called on the data this way and so could use it within the front-end web site @ edmonton.ca.
For example one app was to provide snow-shovelling times and schedules, data that was pulled from a back-end system into Socrata, and then queried by the OpenText front-end.
This is a key principle that Tom Jenkins at OpenText himself describes. In this book & white paper Managing Content in the Cloud he describes how:
“As more organizations seek out packaged ECM solutions, the ability to add Web services or build custom applications that augment existing legacy systems becomes a clear business advantage.”
Web Channel as a Service
Edmonton is implementing the ‘Social Communities‘ module of the OpenText range, as part of using the CMS to manage their internal intranet publishing as well as their front-facing ‘Citizen CRM’ web portal.
This means they are employing all the latest technologies and best practices associated with this dynamic ecosystem: From RSS, blogs, wikis and OAuth “social logins” through to more innovative ways of organizing online citizen communities, in particular Crowdsourcing: Increased number of concurrent users participating in the City’s publishing workflow.
This comprehensive platform of software means they can link the full lifecycle of their processes right from the social media interface through to their back-end legacy systems, representing an entirely holistic modernization of the process, both in terms of interactivity and also business model.
All of their workflows can be modernized this way, like business permits and so forth, and other cities can repeat the same transformation through the same apps combination.
You think you know what’s in your data. But do you? Most organizations are now aware of the business intelligence represented by their data. Data science stands to take this to a level you never thought of – literally. The techniques of data science, when used with the capabilities of Big Data technologies, can make connections you had not yet imagined, helping you discover new insights and ask new questions of your data. In his session at @ThingsExpo, Sarbjit Sarkaria, data science team lead ...
May. 2, 2016 11:00 PM EDT Reads: 984
Much of the value of DevOps comes from a (renewed) focus on measurement, sharing, and continuous feedback loops. In increasingly complex DevOps workflows and environments, and especially in larger, regulated, or more crystallized organizations, these core concepts become even more critical. In his session at @DevOpsSummit at 18th Cloud Expo, Andi Mann, Chief Technology Advocate at Splunk, will show how, by focusing on 'metrics that matter,' you can provide objective, transparent, and meaningfu...
May. 2, 2016 08:30 PM EDT Reads: 702
If there is anything we have learned by now, is that every business paves their own unique path for releasing software- every pipeline, implementation and practices are a bit different, and DevOps comes in all shapes and sizes. Software delivery practices are often comprised of set of several complementing (or even competing) methodologies – such as leveraging Agile, DevOps and even a mix of ITIL, to create the combination that’s most suitable for your organization and that maximize your busines...
May. 2, 2016 07:45 PM EDT Reads: 1,884
In his session at @ThingsExpo, Chris Klein, CEO and Co-founder of Rachio, will discuss next generation communities that are using IoT to create more sustainable, intelligent communities. One example is Sterling Ranch, a 10,000 home development that – with the help of Siemens – will integrate IoT technology into the community to provide residents with energy and water savings as well as intelligent security. Everything from stop lights to sprinkler systems to building infrastructures will run ef...
May. 2, 2016 07:00 PM EDT Reads: 1,046
SYS-CON Events announced today that Peak 10, Inc., a national IT infrastructure and cloud services provider, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. Peak 10 provides reliable, tailored data center and network services, cloud and managed services. Its solutions are designed to scale and adapt to customers’ changing business needs, enabling them to lower costs, improve performance and focus inter...
May. 2, 2016 06:30 PM EDT Reads: 1,301
In the world of DevOps there are ‘known good practices’ – aka ‘patterns’ – and ‘known bad practices’ – aka ‘anti-patterns.' Many of these patterns and anti-patterns have been developed from real world experience, especially by the early adopters of DevOps theory; but many are more feasible in theory than in practice, especially for more recent entrants to the DevOps scene. In this power panel at @DevOpsSummit at 18th Cloud Expo, moderated by DevOps Conference Chair Andi Mann, panelists will dis...
May. 2, 2016 06:00 PM EDT Reads: 715
Up until last year, enterprises that were looking into cloud services usually undertook a long-term pilot with one of the large cloud providers, running test and dev workloads in the cloud. With cloud’s transition to mainstream adoption in 2015, and with enterprises migrating more and more workloads into the cloud and in between public and private environments, the single-provider approach must be revisited. In his session at 18th Cloud Expo, Yoav Mor, multi-cloud solution evangelist at Cloudy...
May. 2, 2016 05:30 PM EDT Reads: 1,562
Artificial Intelligence has the potential to massively disrupt IoT. In his session at 18th Cloud Expo, AJ Abdallat, CEO of Beyond AI, will discuss what the five main drivers are in Artificial Intelligence that could shape the future of the Internet of Things. AJ Abdallat is CEO of Beyond AI. He has over 20 years of management experience in the fields of artificial intelligence, sensors, instruments, devices and software for telecommunications, life sciences, environmental monitoring, process...
May. 2, 2016 05:15 PM EDT Reads: 996
Increasing IoT connectivity is forcing enterprises to find elegant solutions to organize and visualize all incoming data from these connected devices with re-configurable dashboard widgets to effectively allow rapid decision-making for everything from immediate actions in tactical situations to strategic analysis and reporting. In his session at 18th Cloud Expo, Shikhir Singh, Senior Developer Relations Manager at Sencha, will discuss how to create HTML5 dashboards that interact with IoT devic...
May. 2, 2016 05:00 PM EDT Reads: 1,096
See storage differently! Storage performance problems have only gotten worse and harder to solve as applications have become largely virtualized and moved to a cloud-based infrastructure. Storage performance in a virtualized environment is not just about IOPS, it is about how well that potential performance is guaranteed to individual VMs for these apps as the number of VMs keep going up real time. In his session at 18th Cloud Expo, Dhiraj Sehgal, in product and marketing at Tintri, will discu...
May. 2, 2016 04:00 PM EDT Reads: 905
So, you bought into the current machine learning craze and went on to collect millions/billions of records from this promising new data source. Now, what do you do with them? Too often, the abundance of data quickly turns into an abundance of problems. How do you extract that "magic essence" from your data without falling into the common pitfalls? In her session at @ThingsExpo, Natalia Ponomareva, Software Engineer at Google, will provide tips on how to be successful in large scale machine lear...
May. 2, 2016 03:45 PM EDT Reads: 1,349
SYS-CON Events announced today that SoftLayer, an IBM Company, has been named “Gold Sponsor” of SYS-CON's 18th Cloud Expo, which will take place on June 7-9, 2016, at the Javits Center in New York, New York. SoftLayer, an IBM Company, provides cloud infrastructure as a service from a growing number of data centers and network points of presence around the world. SoftLayer’s customers range from Web startups to global enterprises.
May. 2, 2016 03:30 PM EDT Reads: 1,068
The IoTs will challenge the status quo of how IT and development organizations operate. Or will it? Certainly the fog layer of IoT requires special insights about data ontology, security and transactional integrity. But the developmental challenges are the same: People, Process and Platform. In his session at @ThingsExpo, Craig Sproule, CEO of Metavine, will demonstrate how to move beyond today's coding paradigm and share the must-have mindsets for removing complexity from the development proc...
May. 2, 2016 03:00 PM EDT Reads: 373
SYS-CON Events announced today that Ericsson has been named “Gold Sponsor” of SYS-CON's @ThingsExpo, which will take place on June 7-9, 2016, at the Javits Center in New York, New York. Ericsson is a world leader in the rapidly changing environment of communications technology – providing equipment, software and services to enable transformation through mobility. Some 40 percent of global mobile traffic runs through networks we have supplied. More than 1 billion subscribers around the world re...
May. 2, 2016 02:45 PM EDT Reads: 1,094