|By PR Newswire||
|October 11, 2012 05:03 AM EDT||
MOSCOW, October 11, 2012 /PRNewswire/ --
- FOREX CLUB demonstrates leadership for other Russian-founded organisations with global commercial interests and a large and geographically dispersed workforce
- Global business growth supported by changes to internal communications and practice to attract and retain the best of international talent and a multi-cultural, multinational workforce
Speaking at the 13th Russia and CIS HR Directors Summit held in Moscow on 4-5 October, Olesya Oblasova, HR Director of FOREX CLUB, a leading online broker, gave a presentation on how its group of companies has transformed itself from being a Russian brand and culture to one with a greater international business environment, staff and practice.
While FOREX CLUB proudly embraces its Russian heritage, a decision was made in Q4 2010 at the corporate level in support of the group of companies' strong global business goals. One key requirement to do this was to foster an international work environment, staffing, culture and communications practice. As a result, from January 2011 on, the HR Department in its core role to oversee all staff and recruitment processes, spearheaded the initiative to encourage and grow a global, multi-cultural, multi-language work environment. The key process involved an ongoing, concerted effort proactively to communicate messages across the business to all staff, both from a top-down and bottom-up series of communication channels.
About the Summit: The Russia and the CIS HR Directors Summit is a major annual meeting for exchange of experience, discussion of new strategies and global trends, case studies presentations, review of topical studies, live discussions and roundtables. Olesya Oblasova's speech was well-received by the audience of approximately 500 HR professionals from a wide range of industry sectors. FOREX CLUB is one of a number of Russian-based and respected brands that has demonstrated leadership for other Russian-founded organisations with global commercial interests and a large and geographically dispersed workforce.
With clients spanning 120 countries, FOREX CLUB Group of Companies has over 650 employees in 60 offices across several countries, including throughout the Russia Federation and CIS, as well as in USA, Malaysia, Brazil and China. Yet at the beginning of 2011, 99% of staff were either Russian or CIS nationalities. Since then, there has been an increase by approximately 10% in the employment of non-Russian staff, most notably at the management level (i.e., management of both staff and global departments).
Process and approach: In order to compete more effectively on a global scale and to attract staffing talent on a worldwide basis, the company decided to influence a positive change within its corporate culture by implementing a series of international best practice communication standards, which included:
1. Making English the official second language of its group of companies
Formal communication channels were published in two languages - English and Russian. To help managers who spoke only Russian, the company employed a translator and signed contracts with several translation agencies. The HR Department also heavily invested in all staff, irrespective of location, having access to online and/or face-to-face language training (Russian and English). The English version of the website portal was updated and synchronised with the Russian version with regard to news and documents published from January 2011. It became routine and compulsory from that date for all communications to published always in bilingual versions and on both the Russian and English versions of its global intranet sites. Online and face-to-face meetings were also conducted in two languages.
2. Introducing a new structure for internal communications based on the "diffusion of innovations" marketing model
FOREX CLUB introduced a segmented approach to communicating ideas and information throughout its business operations, based on the 'Diffusion of Innovations' model created by Everett Rogers. It is a 'top down/bottom up' communications practice. 'Top-down' initiatives include: Monthly team briefings using a core brief template to supplement the monthly online conferences by the CEO; performance appraisals; open door policy throughout each office/branch; and a meeting with the CEO for all new employees. To ensure effective feedback on staff's well-being, a number of 'bottom-up' communications initiatives were introduced, including: Monthly team briefings; and satisfaction surveys. Annual employee satisfaction surveys were also set up to allow regular feedback to all staff and to assess employee engagement levels.
Commenting on the implementation of these procedures, Olesya Oblasova said: "We are proud to have established significant and positive change in our group of companies by helping to build a truly global and unified brand from which everyone benefits. But it would be complacent of us to think that this is a one-time effort. Ongoing benefits are contingent upon continuous investment in - and attention to - communications and staff engagement, so our communications and culture are areas that we are committed to improving continuously."
About FOREX CLUB Group of Companies
Established in 1997, FOREX CLUB (the company) is the brand name for a group of companies that provides clients from over 120 countries with platforms and services for trading forex, CFDs and other online trading and educational products. We offer every client effective tools in training, analytics and education, as well as personal support where they want it. FOREX CLUB has over 650 employees worldwide. In 2011, over 45,000 traders chose to learn forex trading with us. FOREX CLUB was one of the industry's first to offer zero spread trading and commission refunds on all unprofitable trades.
We are committed to the developed standards set forth by government regulators and one of our company's priorities is to conduct business in strict compliance with current regulatory requirements of the markets within which we operate. Our Russian broker, LLC FOREX CLUB, is a founding member of CRFIN, the Russian self-regulatory organisation.
The structure of FOREX CLUB Group of Companies includes a range of brokers and training centres, including FOREX CLUB INTERNATIONAL LIMITED, and the International Academy of Investments and Trading (license #025928). For information on our business, please click here.
1. FOREX CLUB was rated one of the top ten global brokers by retail forex volume in Forex Magnates' Q4 2011 and Q1 2012 Industry Reports.
2. This highly successful model was created by Everett Rogers [http://en.wikipedia.org/wiki/Everett_Rogers ] (1931-2004), an academic whose published work made him one of the world's leading authorities on communications theory and practice, and education.
In a recent research, analyst firm IDC found that the average cost of a critical application failure is $500,000 to $1 million per hour and the average total cost of unplanned application downtime is $1.25 billion to $2.5 billion per year for Fortune 1000 companies. In addition to the findings on the cost of the downtime, the research also highlighted best practices for development, testing, application support, infrastructure, and operations teams.
Jul. 30, 2015 10:00 AM EDT
In their session at 17th Cloud Expo, Hal Schwartz, CEO of Secure Infrastructure & Services (SIAS), and Chuck Paolillo, CTO of Secure Infrastructure & Services (SIAS), provide a study of cloud adoption trends and the power and flexibility of IBM Power and Pureflex cloud solutions. In his role as CEO of Secure Infrastructure & Services (SIAS), Hal Schwartz provides leadership and direction for the company.
Jul. 30, 2015 09:59 AM EDT
SYS-CON Events announced today that MobiDev, a software development company, will exhibit at the 17th International Cloud Expo®, which will take place November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. MobiDev is a software development company with representative offices in Atlanta (US), Sheffield (UK) and Würzburg (Germany); and development centers in Ukraine. Since 2009 it has grown from a small group of passionate engineers and business managers to a full-scale mobi...
Jul. 30, 2015 09:45 AM EDT Reads: 195
In his keynote at 16th Cloud Expo, Rodney Rogers, CEO of Virtustream, discussed the evolution of the company from inception to its recent acquisition by EMC – including personal insights, lessons learned (and some WTF moments) along the way. Learn how Virtustream’s unique approach of combining the economics and elasticity of the consumer cloud model with proper performance, application automation and security into a platform became a breakout success with enterprise customers and a natural fit f...
Jul. 30, 2015 09:00 AM EDT Reads: 2,145
The Internet of Everything (IoE) brings together people, process, data and things to make networked connections more relevant and valuable than ever before – transforming information into knowledge and knowledge into wisdom. IoE creates new capabilities, richer experiences, and unprecedented opportunities to improve business and government operations, decision making and mission support capabilities.
Jul. 30, 2015 09:00 AM EDT Reads: 245
Chuck Piluso presented a study of cloud adoption trends and the power and flexibility of IBM Power and Pureflex cloud solutions. Prior to Secure Infrastructure and Services, Mr. Piluso founded North American Telecommunication Corporation, a facilities-based Competitive Local Exchange Carrier licensed by the Public Service Commission in 10 states, serving as the company's chairman and president from 1997 to 2000. Between 1990 and 1997, Mr. Piluso served as chairman & founder of International Te...
Jul. 30, 2015 08:30 AM EDT Reads: 342
"We have been in business for 21 years and have been building many enterprise solutions, all IT plumbing - server, storage, interconnects," stated Alex Gorbachev, President of Intelligent Systems Services, in this SYS-CON.tv interview at 16th Cloud Expo, held June 9-11, 2015, at the Javits Center in New York City.
Jul. 30, 2015 08:30 AM EDT Reads: 1,029
With SaaS use rampant across organizations, how can IT departments track company data and maintain security? More and more departments are commissioning their own solutions and bypassing IT. A cloud environment is amorphous and powerful, allowing you to set up solutions for all of your user needs: document sharing and collaboration, mobile access, e-mail, even industry-specific applications. In his session at 16th Cloud Expo, Shawn Mills, President and a founder of Green House Data, discussed h...
Jul. 30, 2015 07:45 AM EDT Reads: 331
One of the hottest areas in cloud right now is DRaaS and related offerings. In his session at 16th Cloud Expo, Dale Levesque, Disaster Recovery Product Manager with Windstream's Cloud and Data Center Marketing team, will discuss the benefits of the cloud model, which far outweigh the traditional approach, and how enterprises need to ensure that their needs are properly being met.
Jul. 30, 2015 07:00 AM EDT Reads: 1,672
The speed of software changes in growing and large scale rapid-paced DevOps environments presents a challenge for continuous testing. Many organizations struggle to get this right. Practices that work for small scale continuous testing may not be sufficient as the requirements grow. In his session at DevOps Summit, Marc Hornbeek, Sr. Solutions Architect of DevOps continuous test solutions at Spirent Communications, explained the best practices of continuous testing at high scale, which is rele...
Jul. 29, 2015 11:45 PM EDT Reads: 1,369
"We got started as search consultants. On the services side of the business we have help organizations save time and save money when they hit issues that everyone more or less hits when their data grows," noted Otis Gospodnetić, Founder of Sematext, in this SYS-CON.tv interview at @DevOpsSummit, held June 9-11, 2015, at the Javits Center in New York City.
Jul. 29, 2015 11:45 PM EDT Reads: 1,026
"We specialize in testing. DevOps is all about continuous delivery and accelerating the delivery pipeline and there is no continuous delivery without testing," noted Marc Hornbeek, Sr. Solutions Architect at Spirent Communications, in this SYS-CON.tv interview at @DevOpsSummit, held June 9-11, 2015, at the Javits Center in New York City.
Jul. 29, 2015 05:15 PM EDT Reads: 367
How do you securely enable access to your applications in AWS without exposing any attack surfaces? The answer is usually very complicated because application environments morph over time in response to growing requirements from your employee base, your partners and your customers. In his session at @DevOpsSummit, Haseeb Budhani, CEO and Co-founder of Soha, shared five common approaches that DevOps teams follow to secure access to applications deployed in AWS, Azure, etc., and the friction an...
Jul. 29, 2015 04:30 PM EDT Reads: 503
"Alert Logic is a managed security service provider that basically deploys technologies, but we support those technologies with the people and process behind it," stated Stephen Coty, Chief Security Evangelist at Alert Logic, in this SYS-CON.tv interview at 16th Cloud Expo, held June 9-11, 2015, at the Javits Center in New York City.
Jul. 29, 2015 04:15 PM EDT Reads: 330
Digital Transformation is the ultimate goal of cloud computing and related initiatives. The phrase is certainly not a precise one, and as subject to hand-waving and distortion as any high-falutin' terminology in the world of information technology. Yet it is an excellent choice of words to describe what enterprise IT—and by extension, organizations in general—should be working to achieve. Digital Transformation means: handling all the data types being found and created in the organizat...
Jul. 29, 2015 04:00 PM EDT Reads: 1,071