Welcome!

News Feed Item

Verizon Wireless Continues to Focus on Northeast Customers Recovering from Hurricane Sandy

- 98.1% of Verizon Wireless cell sites in Northeast serving customers

MORRISTOWN, N.J., Nov. 4, 2012 /PRNewswire/ -- Verizon Wireless continues to focus on assisting customers impacted by Hurricane Sandy. Today company officials announced they are crediting voice and text overage charges for customers in counties* of the New York Metro Area and New Jersey impacted by Hurricane Sandy. The voice and text credits will be automatically applied to accounts for usage between October 29 and November 16. Previously, the company announced it had suspended late fees and would not disconnect services due to late payments for affected customers during the storm recovery period.  Verizon Wireless customers are auto-enrolled for free text message alerts to notify customers of their allowance usage at several threshold levels.  As a result, customers eligible for voice and text overage credit may in some cases still receive Voice and Text Usage Alerts  tied to their usual monthly allowance. Customers have the option to opt-out of receiving these messages by going to Verizon Wireless My Account.

* Included counties can be found at http://news.verizonwireless.com/news/2012/11/pr2012-11-04a.html

Wireless network restoration efforts continue to progress overnight

Verizon Wireless reported that 98.1% of its cell sites were in service in the areas impacted by Hurricane Sandy across the northeastern U.S., and that the company had seen significant wireless network improvement in the New York/New Jersey metropolitan area, particularly in lower Manhattan.

In support of the continuing relief effort, Verizon Wireless augmented service on Saturday at Floyd Bennett Field, in Breezy Point, Queens, and dispatched additional mobile network resources to Coney Island, Long Beach, and Staten Island, NY. 

Mobile Communications Centers supporting the public

Verizon Wireless has staged or deployed a dozen mobile assets including self-contained inflatable shelters, generator trailers, and mobile office trailers complete with fully operational workstations in support of state and local emergency management operations. The self-contained inflatable shelter deployed to Staten Island in support of the temporary New York City Police Command Post includes 12 workstations (VoIP and laptops), HVAC, and a portable generator.

Mobile recharging vehicles supporting the public

Wireless Emergency Communication Centers, generator-powered mobile units that have device charging and computer workstations, and wireless phones, tablets and other devices, have been deployed in several locations across New York and New Jersey to help the public contact friends, family.

Additionally, mobile stores-on-wheels, stocked with wireless devices and accessories, are also offering device charging and free domestic calls to local residents, regardless of their wireless provider. For an updated listing of locations please click here. See photos and videos of these mobile resources in action here.

Device charging and free domestic calling at open Verizon Wireless locations

As of Sunday, Verizon Wireless was operating 93% of its corporate retail locations, and over 300 Verizon Wireless Authorized Retailers were open across the New York Metropolitan Area. The company continues to invite those impacted, regardless of their personal wireless provider, to visit any of its local open retail locations to charge their wireless devices and to make free domestic phone calls to family and friends. To locate the nearest Verizon Wireless location, use our store locator at http://www.verizonwireless.com/b2c/storelocator/index.jsp.

Verizon Foundation supporting local storm relief

As part of continuing efforts to support Hurricane Sandy recovery, on Friday Verizon announced it would match customer text-to-donate contributions to American Red Cross relief efforts up to one million dollars. Customers can make a $10 donation by texting REDCROSS to 90999. Those who would like to give more can donate up to $50 via text.

For those contributing, text messaging fees will be waived and 100 percent of each donation will be donated to the Red Cross. Verizon Wireless customers who pay monthly bills will see their donations on the next regular monthly bill. For customers using the company's prepaid services, donations will be taken from customers' prepaid balances.    

The Verizon matching funds come from the Verizon Foundation, the philanthropic arm of Verizon, and are part of more than $1 million the foundation has committed to relief efforts.

For the latest news, follow us on Twitter @vzwnews. 

About Verizon Wireless

Verizon Wireless operates the nation's largest 4G LTE network and largest, most reliable 3G network. The company serves nearly 96 million retail customers, including 90.4 million retail postpaid customers.  Headquartered in Basking Ridge, N.J., with more than 75,000 employees nationwide, Verizon Wireless is a joint venture of Verizon Communications (NYSE, NASDAQ: VZ) and Vodafone (LSE, NASDAQ: VOD).  For more information, visit www.verizonwireless.com. To preview and request broadcast-quality video footage and high-resolution stills of Verizon Wireless operations, log on to the Verizon Wireless Multimedia Library at www.verizonwireless.com/multimedia.

CONTACT:
Andrea Kimmet
Verizon Wireless - Northeast Area
[email protected]
908-310-5591

SOURCE Verizon Wireless

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
Redis is not only the fastest database, but it has become the most popular among the new wave of applications running in containers. Redis speeds up just about every data interaction between your users or operational systems. In his session at 18th Cloud Expo, Dave Nielsen, Developer Relations at Redis Labs, will shares the functions and data structures used to solve everyday use cases that are driving Redis' popularity.
There is an ever-growing explosion of new devices that are connected to the Internet using “cloud” solutions. This rapid growth is creating a massive new demand for efficient access to data. And it’s not just about connecting to that data anymore. This new demand is bringing new issues and challenges and it is important for companies to scale for the coming growth. And with that scaling comes the need for greater security, gathering and data analysis, storage, connectivity and, of course, the...
Much of the value of DevOps comes from a (renewed) focus on measurement, sharing, and continuous feedback loops. In increasingly complex DevOps workflows and environments, and especially in larger, regulated, or more crystallized organizations, these core concepts become even more critical. In his session at @DevOpsSummit at 18th Cloud Expo, Andi Mann, Chief Technology Advocate at Splunk, will show how, by focusing on 'metrics that matter,' you can provide objective, transparent, and meaningfu...
Many private cloud projects were built to deliver self-service access to development and test resources. While those clouds delivered faster access to resources, they lacked visibility, control and security needed for production deployments. In their session at 18th Cloud Expo, Steve Anderson, Product Manager at BMC Software, and Rick Lefort, Principal Technical Marketing Consultant at BMC Software, will discuss how a cloud designed for production operations not only helps accelerate developer...
Artificial Intelligence has the potential to massively disrupt IoT. In his session at 18th Cloud Expo, AJ Abdallat, CEO of Beyond AI, will discuss what the five main drivers are in Artificial Intelligence that could shape the future of the Internet of Things. AJ Abdallat is CEO of Beyond AI. He has over 20 years of management experience in the fields of artificial intelligence, sensors, instruments, devices and software for telecommunications, life sciences, environmental monitoring, process...
Manufacturers are embracing the Industrial Internet the same way consumers are leveraging Fitbits – to improve overall health and wellness. Both can provide consistent measurement, visibility, and suggest performance improvements customized to help reach goals. Fitbit users can view real-time data and make adjustments to increase their activity. In his session at @ThingsExpo, Mark Bernardo Professional Services Leader, Americas, at GE Digital, will discuss how leveraging the Industrial Interne...
The IoTs will challenge the status quo of how IT and development organizations operate. Or will it? Certainly the fog layer of IoT requires special insights about data ontology, security and transactional integrity. But the developmental challenges are the same: People, Process and Platform. In his session at @ThingsExpo, Craig Sproule, CEO of Metavine, will demonstrate how to move beyond today's coding paradigm and share the must-have mindsets for removing complexity from the development proc...
The IETF draft standard for M2M certificates is a security solution specifically designed for the demanding needs of IoT/M2M applications. In his session at @ThingsExpo, Brian Romansky, VP of Strategic Technology at TrustPoint Innovation, will explain how M2M certificates can efficiently enable confidentiality, integrity, and authenticity on highly constrained devices.
Increasing IoT connectivity is forcing enterprises to find elegant solutions to organize and visualize all incoming data from these connected devices with re-configurable dashboard widgets to effectively allow rapid decision-making for everything from immediate actions in tactical situations to strategic analysis and reporting. In his session at 18th Cloud Expo, Shikhir Singh, Senior Developer Relations Manager at Sencha, will discuss how to create HTML5 dashboards that interact with IoT devic...
We're entering the post-smartphone era, where wearable gadgets from watches and fitness bands to glasses and health aids will power the next technological revolution. With mass adoption of wearable devices comes a new data ecosystem that must be protected. Wearables open new pathways that facilitate the tracking, sharing and storing of consumers’ personal health, location and daily activity data. Consumers have some idea of the data these devices capture, but most don’t realize how revealing and...
Struggling to keep up with increasing application demand? Learn how Platform as a Service (PaaS) can streamline application development processes and make resource management easy.
SYS-CON Events announced today that Ericsson has been named “Gold Sponsor” of SYS-CON's @ThingsExpo, which will take place on June 7-9, 2016, at the Javits Center in New York, New York. Ericsson is a world leader in the rapidly changing environment of communications technology – providing equipment, software and services to enable transformation through mobility. Some 40 percent of global mobile traffic runs through networks we have supplied. More than 1 billion subscribers around the world re...
In the world of DevOps there are ‘known good practices’ – aka ‘patterns’ – and ‘known bad practices’ – aka ‘anti-patterns.' Many of these patterns and anti-patterns have been developed from real world experience, especially by the early adopters of DevOps theory; but many are more feasible in theory than in practice, especially for more recent entrants to the DevOps scene. In this power panel at @DevOpsSummit at 18th Cloud Expo, moderated by DevOps Conference Chair Andi Mann, panelists will dis...
We’ve worked with dozens of early adopters across numerous industries and will debunk common misperceptions, which starts with understanding that many of the connected products we’ll use over the next 5 years are already products, they’re just not yet connected. With an IoT product, time-in-market provides much more essential feedback than ever before. Innovation comes from what you do with the data that the connected product provides in order to enhance the customer experience and optimize busi...
The increasing popularity of the Internet of Things necessitates that our physical and cognitive relationship with wearable technology will change rapidly in the near future. This advent means logging has become a thing of the past. Before, it was on us to track our own data, but now that data is automatically available. What does this mean for mHealth and the "connected" body? In her session at @ThingsExpo, Lisa Calkins, CEO and co-founder of Amadeus Consulting, will discuss the impact of wea...