Welcome!

News Feed Item

Verizon Wireless Continues to Focus on Northeast Customers Recovering from Hurricane Sandy

- 98.1% of Verizon Wireless cell sites in Northeast serving customers

MORRISTOWN, N.J., Nov. 4, 2012 /PRNewswire/ -- Verizon Wireless continues to focus on assisting customers impacted by Hurricane Sandy. Today company officials announced they are crediting voice and text overage charges for customers in counties* of the New York Metro Area and New Jersey impacted by Hurricane Sandy. The voice and text credits will be automatically applied to accounts for usage between October 29 and November 16. Previously, the company announced it had suspended late fees and would not disconnect services due to late payments for affected customers during the storm recovery period.  Verizon Wireless customers are auto-enrolled for free text message alerts to notify customers of their allowance usage at several threshold levels.  As a result, customers eligible for voice and text overage credit may in some cases still receive Voice and Text Usage Alerts  tied to their usual monthly allowance. Customers have the option to opt-out of receiving these messages by going to Verizon Wireless My Account.

* Included counties can be found at http://news.verizonwireless.com/news/2012/11/pr2012-11-04a.html

Wireless network restoration efforts continue to progress overnight

Verizon Wireless reported that 98.1% of its cell sites were in service in the areas impacted by Hurricane Sandy across the northeastern U.S., and that the company had seen significant wireless network improvement in the New York/New Jersey metropolitan area, particularly in lower Manhattan.

In support of the continuing relief effort, Verizon Wireless augmented service on Saturday at Floyd Bennett Field, in Breezy Point, Queens, and dispatched additional mobile network resources to Coney Island, Long Beach, and Staten Island, NY. 

Mobile Communications Centers supporting the public

Verizon Wireless has staged or deployed a dozen mobile assets including self-contained inflatable shelters, generator trailers, and mobile office trailers complete with fully operational workstations in support of state and local emergency management operations. The self-contained inflatable shelter deployed to Staten Island in support of the temporary New York City Police Command Post includes 12 workstations (VoIP and laptops), HVAC, and a portable generator.

Mobile recharging vehicles supporting the public

Wireless Emergency Communication Centers, generator-powered mobile units that have device charging and computer workstations, and wireless phones, tablets and other devices, have been deployed in several locations across New York and New Jersey to help the public contact friends, family.

Additionally, mobile stores-on-wheels, stocked with wireless devices and accessories, are also offering device charging and free domestic calls to local residents, regardless of their wireless provider. For an updated listing of locations please click here. See photos and videos of these mobile resources in action here.

Device charging and free domestic calling at open Verizon Wireless locations

As of Sunday, Verizon Wireless was operating 93% of its corporate retail locations, and over 300 Verizon Wireless Authorized Retailers were open across the New York Metropolitan Area. The company continues to invite those impacted, regardless of their personal wireless provider, to visit any of its local open retail locations to charge their wireless devices and to make free domestic phone calls to family and friends. To locate the nearest Verizon Wireless location, use our store locator at http://www.verizonwireless.com/b2c/storelocator/index.jsp.

Verizon Foundation supporting local storm relief

As part of continuing efforts to support Hurricane Sandy recovery, on Friday Verizon announced it would match customer text-to-donate contributions to American Red Cross relief efforts up to one million dollars. Customers can make a $10 donation by texting REDCROSS to 90999. Those who would like to give more can donate up to $50 via text.

For those contributing, text messaging fees will be waived and 100 percent of each donation will be donated to the Red Cross. Verizon Wireless customers who pay monthly bills will see their donations on the next regular monthly bill. For customers using the company's prepaid services, donations will be taken from customers' prepaid balances.    

The Verizon matching funds come from the Verizon Foundation, the philanthropic arm of Verizon, and are part of more than $1 million the foundation has committed to relief efforts.

For the latest news, follow us on Twitter @vzwnews. 

About Verizon Wireless

Verizon Wireless operates the nation's largest 4G LTE network and largest, most reliable 3G network. The company serves nearly 96 million retail customers, including 90.4 million retail postpaid customers.  Headquartered in Basking Ridge, N.J., with more than 75,000 employees nationwide, Verizon Wireless is a joint venture of Verizon Communications (NYSE, NASDAQ: VZ) and Vodafone (LSE, NASDAQ: VOD).  For more information, visit www.verizonwireless.com. To preview and request broadcast-quality video footage and high-resolution stills of Verizon Wireless operations, log on to the Verizon Wireless Multimedia Library at www.verizonwireless.com/multimedia.

CONTACT:
Andrea Kimmet
Verizon Wireless - Northeast Area
[email protected]
908-310-5591

SOURCE Verizon Wireless

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
With more than 30 Kubernetes solutions in the marketplace, it's tempting to think Kubernetes and the vendor ecosystem has solved the problem of operationalizing containers at scale or of automatically managing the elasticity of the underlying infrastructure that these solutions need to be truly scalable. Far from it. There are at least six major pain points that companies experience when they try to deploy and run Kubernetes in their complex environments. In this presentation, the speaker will d...
While DevOps most critically and famously fosters collaboration, communication, and integration through cultural change, culture is more of an output than an input. In order to actively drive cultural evolution, organizations must make substantial organizational and process changes, and adopt new technologies, to encourage a DevOps culture. Moderated by Andi Mann, panelists discussed how to balance these three pillars of DevOps, where to focus attention (and resources), where organizations might...
The deluge of IoT sensor data collected from connected devices and the powerful AI required to make that data actionable are giving rise to a hybrid ecosystem in which cloud, on-prem and edge processes become interweaved. Attendees will learn how emerging composable infrastructure solutions deliver the adaptive architecture needed to manage this new data reality. Machine learning algorithms can better anticipate data storms and automate resources to support surges, including fully scalable GPU-c...
When building large, cloud-based applications that operate at a high scale, it's important to maintain a high availability and resilience to failures. In order to do that, you must be tolerant of failures, even in light of failures in other areas of your application. "Fly two mistakes high" is an old adage in the radio control airplane hobby. It means, fly high enough so that if you make a mistake, you can continue flying with room to still make mistakes. In his session at 18th Cloud Expo, Le...
Machine learning has taken residence at our cities' cores and now we can finally have "smart cities." Cities are a collection of buildings made to provide the structure and safety necessary for people to function, create and survive. Buildings are a pool of ever-changing performance data from large automated systems such as heating and cooling to the people that live and work within them. Through machine learning, buildings can optimize performance, reduce costs, and improve occupant comfort by ...
As Cybric's Chief Technology Officer, Mike D. Kail is responsible for the strategic vision and technical direction of the platform. Prior to founding Cybric, Mike was Yahoo's CIO and SVP of Infrastructure, where he led the IT and Data Center functions for the company. He has more than 24 years of IT Operations experience with a focus on highly-scalable architectures.
The explosion of new web/cloud/IoT-based applications and the data they generate are transforming our world right before our eyes. In this rush to adopt these new technologies, organizations are often ignoring fundamental questions concerning who owns the data and failing to ask for permission to conduct invasive surveillance of their customers. Organizations that are not transparent about how their systems gather data telemetry without offering shared data ownership risk product rejection, regu...
CI/CD is conceptually straightforward, yet often technically intricate to implement since it requires time and opportunities to develop intimate understanding on not only DevOps processes and operations, but likely product integrations with multiple platforms. This session intends to bridge the gap by offering an intense learning experience while witnessing the processes and operations to build from zero to a simple, yet functional CI/CD pipeline integrated with Jenkins, Github, Docker and Azure...
René Bostic is the Technical VP of the IBM Cloud Unit in North America. Enjoying her career with IBM during the modern millennial technological era, she is an expert in cloud computing, DevOps and emerging cloud technologies such as Blockchain. Her strengths and core competencies include a proven record of accomplishments in consensus building at all levels to assess, plan, and implement enterprise and cloud computing solutions. René is a member of the Society of Women Engineers (SWE) and a m...
Dhiraj Sehgal works in Delphix's product and solution organization. His focus has been DevOps, DataOps, private cloud and datacenters customers, technologies and products. He has wealth of experience in cloud focused and virtualized technologies ranging from compute, networking to storage. He has spoken at Cloud Expo for last 3 years now in New York and Santa Clara.
Enterprises are striving to become digital businesses for differentiated innovation and customer-centricity. Traditionally, they focused on digitizing processes and paper workflow. To be a disruptor and compete against new players, they need to gain insight into business data and innovate at scale. Cloud and cognitive technologies can help them leverage hidden data in SAP/ERP systems to fuel their businesses to accelerate digital transformation success.
Containers and Kubernetes allow for code portability across on-premise VMs, bare metal, or multiple cloud provider environments. Yet, despite this portability promise, developers may include configuration and application definitions that constrain or even eliminate application portability. In this session we'll describe best practices for "configuration as code" in a Kubernetes environment. We will demonstrate how a properly constructed containerized app can be deployed to both Amazon and Azure ...
Poor data quality and analytics drive down business value. In fact, Gartner estimated that the average financial impact of poor data quality on organizations is $9.7 million per year. But bad data is much more than a cost center. By eroding trust in information, analytics and the business decisions based on these, it is a serious impediment to digital transformation.
Digital Transformation: Preparing Cloud & IoT Security for the Age of Artificial Intelligence. As automation and artificial intelligence (AI) power solution development and delivery, many businesses need to build backend cloud capabilities. Well-poised organizations, marketing smart devices with AI and BlockChain capabilities prepare to refine compliance and regulatory capabilities in 2018. Volumes of health, financial, technical and privacy data, along with tightening compliance requirements by...
Predicting the future has never been more challenging - not because of the lack of data but because of the flood of ungoverned and risk laden information. Microsoft states that 2.5 exabytes of data are created every day. Expectations and reliance on data are being pushed to the limits, as demands around hybrid options continue to grow.