Welcome!

News Feed Item

Obama Takes Aim at Long Lines: QLess Provides Solution

'[You] waited in line for a long time... By the way, we have to fix that.' -President Barack Obama, Election Acceptance Speech, Nov. 6, 2012

LOS ANGELES, Nov. 8, 2012 /PRNewswire-iReach/ -- President Obama delivered his acceptance speech just after midnight on Tuesday, saying, "By the way, we have to fix that," in reference to long voting lines. Ironically, people throughout the country waited in line to vote while he spoke those words. Many of them rallied around the Twitter hashtag #StayInLine, while nearly all spent multiple hours standing in line to exercise this most basic of American rights.

(Photo:  http://photos.prnewswire.com/prnh/20121108/CG09206)

Meanwhile, Denver had already incorporated a "fix" with the first and only integrated Mobile Queue Management and Mobile CRM platform – QLess. The result was that at several Presidential polling stations in Denver, voters did not have to stand in line. Not because voters skipped the line, nor due to a drop in turnout. Instead, the patent-pending QLess platform allowed voters to wait in line – without physically standing in line.

The City of Denver leveraged QLess technology to quickly and effectively get people in and out of polling stations, with little physical wait time. They were able to enter a virtual, mobile queue via the web or by using a touch screen kiosk. The QLess system also allows voters to use any phone to "get in line" without standing in line.

QLess also provided voters interactive options to make adjustments to their place in line – for instance, if running late, they could push themselves back in line. Walk-in customers used self-service kiosks and could return later, closer to voting time to check the QLess Queue Monitor. All QLess voters could be notified by text or phone call as their turn approached. This level of interactivity is unique to QLess, creating an unrivaled customer experience and enabling voters to continue with their lives while they wait.

"QLess has been winning awards for years and saving millions of citizens well over a century of waiting in line. There is not a single QLess government establishment that has gone back to standing in line after trying QLess. The City of Denver is now applying QLess to a new application, blazing a path to end to the era of endless lines. Perhaps most importantly, QLess will help turn out more voters while further securing the voting process," said QLess CEO, Dr. Alex Bäcker.

QLess embeds integrity into the voting process and reduces congestion, allowing Boards of Elections to retain their focus on the act of casting legitimate ballots. QLess Mobile Queue Management helps improve voter service and reduce stress on volunteer staff, while eliminating the security issues, identity theft, and software glitches that can compromise electronic and online voting systems.

Analytics tools are also available, like rich data capture and analysis of voter and staff metrics – including SMS exit polling. For example, QLess can eliminate verbal exit polling, instead sending an automatic SMS poll after a vote is cast. Data can be aggregated in real time to support results projections.

Answering President Obama's call to "fix" long lines is wholly doable. Denver joins existing QLess clients in Texas, California, Oregon, Nevada, Arizona, Illinois, Kansas, Missouri, Kentucky, Ohio, Mississippi, Tennessee, New Hampshire, North Carolina, Florida, New York, New Jersey, Connecticut and Massachusetts. Worldwide clients span from Barcelona to Winnipeg and British Columbia to Melbourne and Vienna.

Clients say that QLess Mobile Queue Managment is easy-to-use, web-based, customizable and scalable technology; it works when demand is extremely high, and physical lines unbearably long. In addition, QLess has no hidden costs or costly upgrades. Government clients label QLess a "leapfrog" technology, and customer service is rated highly. These clients, in many cases after upgrades and re-investments, are switching away from static, expensive, and obsolete ticket-based systems that pre-date the internet and cell phones. One DMV client in Missouri said, "If we could get all the major offices in the state to use the system, we could completely change the public's perception of the DMV."

Media Contact:

Michael Ander QLess, Inc., 347-559-5599, [email protected]

News distributed by PR Newswire iReach: https://ireach.prnewswire.com 

 

SOURCE QLess, Inc.

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
"delaPlex is a software development company. We do team-based outsourcing development," explained Mark Rivers, COO and Co-founder of delaPlex Software, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
We all know the latest numbers: Gartner, Inc. forecasts that 6.4 billion connected things will be in use worldwide in 2016, up 30 percent from last year, and will reach 20.8 billion by 2020. We're rapidly approaching a data production of 40 zettabytes a day – more than we can every physically store, and exabytes and yottabytes are just around the corner. For many that’s a good sign, as data has been proven to equal money – IF it’s ingested, integrated, and analyzed fast enough. Without real-ti...
"There's a growing demand from users for things to be faster. When you think about all the transactions or interactions users will have with your product and everything that is between those transactions and interactions - what drives us at Catchpoint Systems is the idea to measure that and to analyze it," explained Leo Vasiliou, Director of Web Performance Engineering at Catchpoint Systems, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York Ci...
I wanted to gather all of my Internet of Things (IOT) blogs into a single blog (that I could later use with my University of San Francisco (USF) Big Data “MBA” course). However as I started to pull these blogs together, I realized that my IOT discussion lacked a vision; it lacked an end point towards which an organization could drive their IOT envisioning, proof of value, app dev, data engineering and data science efforts. And I think that the IOT end point is really quite simple…
As companies gain momentum, the need to maintain high quality products can outstrip their development team’s bandwidth for QA. Building out a large QA team (whether in-house or outsourced) can slow down development and significantly increases costs. This eBook takes QA profiles from 5 companies who successfully scaled up production without building a large QA team and includes: What to consider when choosing CI/CD tools How culture and communication can make or break implementation
Actian Corporation has announced the latest version of the Actian Vector in Hadoop (VectorH) database, generally available at the end of July. VectorH is based on the same query engine that powers Actian Vector, which recently doubled the TPC-H benchmark record for non-clustered systems at the 3000GB scale factor (see tpc.org/3323). The ability to easily ingest information from different data sources and rapidly develop queries to make better business decisions is becoming increasingly importan...
A critical component of any IoT project is what to do with all the data being generated. This data needs to be captured, processed, structured, and stored in a way to facilitate different kinds of queries. Traditional data warehouse and analytical systems are mature technologies that can be used to handle certain kinds of queries, but they are not always well suited to many problems, particularly when there is a need for real-time insights.
Big Data, cloud, analytics, contextual information, wearable tech, sensors, mobility, and WebRTC: together, these advances have created a perfect storm of technologies that are disrupting and transforming classic communications models and ecosystems. In his session at @ThingsExpo, Erik Perotti, Senior Manager of New Ventures on Plantronics’ Innovation team, provided an overview of this technological shift, including associated business and consumer communications impacts, and opportunities it ...
Redis is not only the fastest database, but it is the most popular among the new wave of databases running in containers. Redis speeds up just about every data interaction between your users or operational systems. In his session at 19th Cloud Expo, Dave Nielsen, Developer Advocate, Redis Labs, will share the functions and data structures used to solve everyday use cases that are driving Redis' popularity.
To leverage Continuous Delivery, enterprises must consider impacts that span functional silos, as well as applications that touch older, slower moving components. Managing the many dependencies can cause slowdowns. See how to achieve continuous delivery in the enterprise.
You think you know what’s in your data. But do you? Most organizations are now aware of the business intelligence represented by their data. Data science stands to take this to a level you never thought of – literally. The techniques of data science, when used with the capabilities of Big Data technologies, can make connections you had not yet imagined, helping you discover new insights and ask new questions of your data. In his session at @ThingsExpo, Sarbjit Sarkaria, data science team lead ...
Extracting business value from Internet of Things (IoT) data doesn’t happen overnight. There are several requirements that must be satisfied, including IoT device enablement, data analysis, real-time detection of complex events and automated orchestration of actions. Unfortunately, too many companies fall short in achieving their business goals by implementing incomplete solutions or not focusing on tangible use cases. In his general session at @ThingsExpo, Dave McCarthy, Director of Products...
Is your aging software platform suffering from technical debt while the market changes and demands new solutions at a faster clip? It’s a bold move, but you might consider walking away from your core platform and starting fresh. ReadyTalk did exactly that. In his General Session at 19th Cloud Expo, Michael Chambliss, Head of Engineering at ReadyTalk, will discuss why and how ReadyTalk diverted from healthy revenue and over a decade of audio conferencing product development to start an innovati...
"Software-defined storage is a big problem in this industry because so many people have different definitions as they see fit to use it," stated Peter McCallum, VP of Datacenter Solutions at FalconStor Software, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
WebRTC is bringing significant change to the communications landscape that will bridge the worlds of web and telephony, making the Internet the new standard for communications. Cloud9 took the road less traveled and used WebRTC to create a downloadable enterprise-grade communications platform that is changing the communication dynamic in the financial sector. In his session at @ThingsExpo, Leo Papadopoulos, CTO of Cloud9, discussed the importance of WebRTC and how it enables companies to focus...