|By Business Wire||
|November 12, 2012 03:03 AM EST||
Moxie Software, Inc.:
|Ben Werner, senior product marketing manager, Microsoft, and Nikhil Govindaraj, vice president of products, Moxie Software|
|Moxie Software Webinar: Moxie Software + Microsoft Dynamics CRM – Delivering Customer Experience Excellence|
Tuesday, November 13, at 9 a.m. PT/12 p.m. ET
To register for this webinar, please visit: http://resources.moxiesoft.com/1112MicrosoftDynamics_Reg.html
Moxie Software™, Inc., the leading provider of customer-centric enterprise social software, today announced it is hosting a complimentary webinar with Microsoft addressing the Spaces by Moxie™ offering within Microsoft Dynamics CRM. Moxie Software and Microsoft recently announced a partnership to provide Microsoft Dynamics CRM with comprehensive multi-channel and knowledge base solutions to deliver superior customer experiences.
The webinar will discuss how to improve the way organizations interact, understand, and deliver superior service through customer channels such as email, chat, knowledge base, or web self-service. Moxie’s partnership with Microsoft Dynamics CRM helps organizations:
- Provide a single source of truth: ensure Microsoft Dynamics CRM is your sole source for accurate data on all customer information and interactions.
- Drive seamless multi-channel interactions: access contact and case records within Microsoft Dynamics CRM in a single agent desktop.
- Resolve inquiries faster: search for answers, create and view cases, and update information in Dynamics CRM from within the agent desktop.
To receive additional details about the webinar, please register. Also, use the hashtag #MoxieCast to join the live discussion, tweeting questions or comments. Find us on Twitter at @Moxiesoft and @MSDynamicsCRM.
About Moxie Software, Inc.
Moxie Software provides the only customer-centric enterprise social software suite that enables companies and organizations to effectively connect employees, customers and partners to engage in business, share knowledge and collaborate. Spaces by Moxie is a comprehensive solution that powers more than three billion social interactions per year for leading organizations in consumer services, financial, healthcare, high-tech and media and entertainment. Moxie Software’s customers are able to innovate faster, improve operational efficiencies and provide superior customer experiences. To learn more about Moxie Software, visit www.moxiesoft.com.
Moxie Software is a trademark of Moxie Software, Inc. All other company and product names mentioned are used only for identification purposes and may be trademarks or registered trademarks of their respective companies.
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