Click here to close now.




















Welcome!

News Feed Item

82 Percent of Employees Say Outdated Working Practices Are Holding Them Back, According to New Ricoh Study

New research published today by Ricoh Europe reveals that European businesses are finding it a challenge to keep up with the pace of technology-led change. A significant 82 percent of employees in European businesses feel the way they work is out of date and prevents them from being as effective and efficient as they could be. This will have an impact on their ability to grow revenue and profits and support their client needs in the future.

The report, part three of the Ricoh Document Governance Index 2012 conducted on behalf of Ricoh by Coleman Parkes Research, reveals what employees really think are the best ways of meeting the challenges of an increasingly global, mobile and collaborative workplace.

According to respondents, the answer goes beyond adopting new technologies and collaboration tools. Just one per cent of employees favoured collaboration tools, and four per cent said more investment in the latest technology, was the way to most positively impact the processes they work with. Instead, employees recommend more regular reviews of the way they work and higher level executive sponsorship to champion any improvements to the business critical document processes underpinning operations such as finance, HR and procurement.

The research also reveals a notable gap between board-level perception and the reality experienced by employees in the workplace. More than 90 per cent of C-level/Directors surveyed said employee feedback is gathered regularly and training provided when new hardware or software is introduced, with far fewer employees agreeing: just 77 per cent agreed their feedback is gathered before and after a new technology roll-out, and only 76 per cent said they receive training.

“At the heart of any organisation is its people, and employees are clearly calling on senior management to get a stronger grasp on the document processes that support their day-to-day roles. Business leaders will be familiar with the need for a process of change management when they introduce a new way of working, but it seems in many businesses across Europe, this process simply is not taking place. The result is employees feel excluded from decisions that impact the way they work, and businesses risk new investments not delivering their full potential,” said Carsten Bruhn, Executive Vice President, Ricoh Europe.

“The opportunity for businesses is to listen more closely to their employees, consult with them every step of the way, and maximise their knowledge and experience. As the people working with document processes every day, they’re a valuable resource that should be front and centre of any document process improvements. “

Download the research or find out more here.

About the Ricoh Document Governance Index 2012

A new perspective: Ricoh Document Governance Index 2012 is an independent research study conducted by Coleman Parkes Research and commissioned by Ricoh Europe PLC. It provides a fresh perspective into how business-critical document processes are being managed across Europe, and builds upon Ricoh’s previous Indexes – the Ricoh Document Governance Index 2009 and the Ricoh Process Efficiency Index 2011.

The research focuses upon business-critical document processes – the core interactions in an organisation that occur regularly and repeatedly. They may be document-heavy but more importantly they have a direct impact upon businesses interactions with clients and employees. They include document processes within HR, financial management and reporting, procurement, accounts payable and accounts receivable.

The research consisted of 1075 interviews amongst C-level executives, Directors and other employees within large (1000+ employees), medium (500-999 employees) and small (fewer than 500 employees) organisations, located in Belgium, France, Germany, Italy, The Netherlands, The Nordics (Sweden, Finland, Norway and Denmark), Spain, Switzerland, the UK and Ireland.

The organisations are based within the education, legal, utilities/energy, healthcare, public sector, retail, manufacturing and financial services sectors. Qualitative interviews were also completed with European C-level executives to gain further insight into how they manage their business-critical document processes.

Download the research here.

About Ricoh

Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in more than 200 countries and regions. In the financial year ending March 2012, Ricoh Group had worldwide sales of 1,903 billion yen (approx. 23 billion USD).

The majority of the company's revenue comes from products, solutions and services that improve the interaction between people and information. Ricoh also produces award-winning digital cameras and specialized industrial products. It is known for the quality of its technology, the exceptional standard of its customer service and sustainability initiatives.

Under its corporate tagline, imagine. change. Ricoh helps companies transform the way they work and harness the collective imagination of their employees.

For further information, please visit
www.ricoh-europe.com

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
Puppet Labs has announced the next major update to its flagship product: Puppet Enterprise 2015.2. This release includes new features providing DevOps teams with clarity, simplicity and additional management capabilities, including an all-new user interface, an interactive graph for visualizing infrastructure code, a new unified agent and broader infrastructure support.
SYS-CON Events announced today that Micron Technology, Inc., a global leader in advanced semiconductor systems, will exhibit at the 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. Micron’s broad portfolio of high-performance memory technologies – including DRAM, NAND and NOR Flash – is the basis for solid state drives, modules, multichip packages and other system solutions. Backed by more than 35 years of tech...
This Enterprise Strategy Group lab validation report of the NEC Express5800/R320 server with Intel® Xeon® processor presents the benefits of 99.999% uptime NEC fault-tolerant servers that lower overall virtualized server total cost of ownership. This report also includes survey data on the significant costs associated with system outages impacting enterprise and web applications. Click Here to Download Report Now!
SYS-CON Events announced today the Containers & Microservices Bootcamp, being held November 3-4, 2015, in conjunction with 17th Cloud Expo, @ThingsExpo, and @DevOpsSummit at the Santa Clara Convention Center in Santa Clara, CA. This is your chance to get started with the latest technology in the industry. Combined with real-world scenarios and use cases, the Containers and Microservices Bootcamp, led by Janakiram MSV, a Microsoft Regional Director, will include presentations as well as hands-on...
Cloud and datacenter migration innovator AppZero has joined the Microsoft Enterprise Cloud Alliance Program. AppZero is a fast, flexible way to move Windows Server applications from any source machine – physical or virtual – to any destination server, in any cloud or datacenter, using its patented container technology. AppZero’s container is also called a Virtual Application Appliance (VAA). To facilitate Microsoft Azure onboarding, AppZero has two purpose-built offerings: AppZero SP for Azure,...
It’s been proven time and time again that in tech, diversity drives greater innovation, better team productivity and greater profits and market share. So what can we do in our DevOps teams to embrace diversity and help transform the culture of development and operations into a true “DevOps” team? In her session at DevOps Summit, Stefana Muller, Director, Product Management – Continuous Delivery at CA Technologies, answered that question citing examples, showing how to create opportunities for ...
SYS-CON Events announced today that Pythian, a global IT services company specializing in helping companies leverage disruptive technologies to optimize revenue-generating systems, has been named “Bronze Sponsor” of SYS-CON's 17th Cloud Expo, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. Founded in 1997, Pythian is a global IT services company that helps companies compete by adopting disruptive technologies such as cloud, Big Data, advance...
A producer of the first smartphones and tablets, presenter Lee M. Williams will talk about how he is now applying his experience in mobile technology to the design and development of the next generation of Environmental and Sustainability Services at ETwater. In his session at @ThingsExpo, Lee Williams, COO of ETwater, will talk about how he is now applying his experience in mobile technology to the design and development of the next generation of Environmental and Sustainability Services at ET...
While many app developers are comfortable building apps for the smartphone, there is a whole new world out there. In his session at @ThingsExpo, Narayan Sainaney, Co-founder and CTO of Mojio, will discuss how the business case for connected car apps is growing and, with open platform companies having already done the heavy lifting, there really is no barrier to entry.
SYS-CON Events announced today that HPM Networks will exhibit at the 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. For 20 years, HPM Networks has been integrating technology solutions that solve complex business challenges. HPM Networks has designed solutions for both SMB and enterprise customers throughout the San Francisco Bay Area.
Everyone talks about continuous integration and continuous delivery but those are just two ends of the pipeline. In the middle of DevOps is continuous testing (CT), and many organizations are struggling to implement continuous testing effectively. After all, without continuous testing there is no delivery. And Lab-As-A-Service (LaaS) enhances the CT with dynamic on-demand self-serve test topologies. CT together with LAAS make a powerful combination that perfectly serves complex software developm...
As more and more data is generated from a variety of connected devices, the need to get insights from this data and predict future behavior and trends is increasingly essential for businesses. Real-time stream processing is needed in a variety of different industries such as Manufacturing, Oil and Gas, Automobile, Finance, Online Retail, Smart Grids, and Healthcare. Azure Stream Analytics is a fully managed distributed stream computation service that provides low latency, scalable processing of ...
As more intelligent IoT applications shift into gear, they’re merging into the ever-increasing traffic flow of the Internet. It won’t be long before we experience bottlenecks, as IoT traffic peaks during rush hours. Organizations that are unprepared will find themselves by the side of the road unable to cross back into the fast lane. As billions of new devices begin to communicate and exchange data – will your infrastructure be scalable enough to handle this new interconnected world?
Culture is the most important ingredient of DevOps. The challenge for most organizations is defining and communicating a vision of beneficial DevOps culture for their organizations, and then facilitating the changes needed to achieve that. Often this comes down to an ability to provide true leadership. As a CIO, are your direct reports IT managers or are they IT leaders? The hard truth is that many IT managers have risen through the ranks based on their technical skills, not their leadership ab...
IBM’s Blue Box Cloud, powered by OpenStack, is now available in any of IBM’s globally integrated cloud data centers running SoftLayer infrastructure. Less than 90 days after its acquisition of Blue Box, IBM has integrated its Blue Box Cloud Dedicated private-cloud-as-a-service into its broader portfolio of OpenStack® based solutions. The announcement, made today at the OpenStack Silicon Valley event, further highlights IBM’s continued support to deliver OpenStack solutions across all cloud depl...