Welcome!

News Feed Item

A safer way to online shop

New online payment method would eliminate fraud, help secure Cyber Monday sales

DALLAS, Nov. 16, 2012 /PRNewswire-iReach/ -- As soon as Kara Miller spotted the Kate Spade handbag on eBay, she knew she had to have it.

But when the bag arrived, it bore little resemblance to the online photos she had studied. It was clearly a fake. Miller lost the money and has not purchased anything from eBay since the incident several years ago.

"It was disappointing," said Miller, a marketing executive in Dallas. "Honestly, I didn't even bother trying to get my money back because I figured it would be a losing battle."

Miller's experience has long been a frustrating downside in consumer-to-consumer sale sites. But a new tool developed by an Olympic gold medalist could have prevented the fraud from occurring while providing protection to buyers and sellers.

Called Secure Trans, this new payment and inspection method could change how sales are made on sites such as eBay or Amazon.

Here's how it will work: Rather than shipping an item directly to the buyer, the seller would ship it to a neutral location, such as a retail store. The buyer would go to the store and inspect the item while being monitored by cameras and store employee. The buyer could accept the item and finalize the payment, or reject and have it shipped back to the seller.

Steve Lundquist, an Atlanta businessman and 1984 winner of two Olympic gold medals in swimming, developed the idea for Secure Trans after a friend purchased tickets to an Aerosmith concert. The tickets arrived too late, and the friend missed the concert. It took three months for him to recover the money.

"I thought, 'There has got to be a better way,'" Lundquist said. "A lot of people avoid person-to-person sales websites because they are worried about fraud."

Lundquist enlisted the help of Scott Hemingway, a Dallas attorney, who secured patents for Secure Trans.

"This patented technology will fundamentally change how consumers make online transactions in the future," said Hemingway, who specializes in intellectual property cases. "This eliminates fraud on both ends and provides consumers with a safer, more secure way to shop online."

Lundquist and Hemingway plan to implement the program with jewelry, watches, and collectibles but hope to expand to other high-end items, such as electronics and valuable memorabilia.  The patented method could eventually help further the reach of sites such as Craigslist and online classifieds that now tend to involve local sales.

The partners are meeting with executives from various carriers and large retail stores that could serve as neutral inspection sites.  Businesses would receive a small fee, Lundquist said, but the real benefit would lie in the additional foot traffic.

"People would come in and remember they need milk, bread or whatever," he said. "Businesses would need no extra staffing to do this, but would see more foot traffic."

Currently, companies such as eBay and Amazon have procedures for sellers and buyers to appeal cases, Hemingway said, but the process can be lengthy and often unsatisfying.

Secure Trans would streamline the process and protect buyers, sellers and companies. 

"This will revolutionize person-to-person sales and guarantee safe, secure transactions with immediate dispute resolution."  Lundquist said.  "This takes fraud out of the picture."

About

Steve Lundquist is an Atlanta business executive. Lundquist won two gold medals in 1984 in the 100-meter breaststroke and the 400-meter medley relay. He is a graduate of Southern Methodist University, and he earned an MBA from Northwestern University.

Scott Hemingway is a partner in Hemingway & Hansen, an intellectual property law firm in Dallas. In his 20-year career, Hemingway has litigated patent, copyright and trademark disputes in U.S. Federal Court. Hemingway has extensive experience patenting semiconductor and computer-related inventions but also has worked on cases related to thermoelectric storage containers, aluminum baseball bat designs and frozen food preparation techniques.

Media Contact:

Scott Hemingway Hemingway & Hansen, 214-292-8301, [email protected]

News distributed by PR Newswire iReach: https://ireach.prnewswire.com

SOURCE Hemingway & Hansen

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
WebRTC is bringing significant change to the communications landscape that will bridge the worlds of web and telephony, making the Internet the new standard for communications. Cloud9 took the road less traveled and used WebRTC to create a downloadable enterprise-grade communications platform that is changing the communication dynamic in the financial sector. In his session at @ThingsExpo, Leo Papadopoulos, CTO of Cloud9, discussed the importance of WebRTC and how it enables companies to focus o...
"We're bringing out a new application monitoring system to the DevOps space. It manages large enterprise applications that are distributed throughout a node in many enterprises and we manage them as one collective," explained Kevin Barnes, President of eCube Systems, in this SYS-CON.tv interview at DevOps at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
The Internet of Things can drive efficiency for airlines and airports. In their session at @ThingsExpo, Shyam Varan Nath, Principal Architect with GE, and Sudip Majumder, senior director of development at Oracle, discussed the technical details of the connected airline baggage and related social media solutions. These IoT applications will enhance travelers' journey experience and drive efficiency for the airlines and the airports.
All organizations that did not originate this moment have a pre-existing culture as well as legacy technology and processes that can be more or less amenable to DevOps implementation. That organizational culture is influenced by the personalities and management styles of Executive Management, the wider culture in which the organization is situated, and the personalities of key team members at all levels of the organization. This culture and entrenched interests usually throw a wrench in the work...
In his General Session at DevOps Summit, Asaf Yigal, Co-Founder & VP of Product at Logz.io, will explore the value of Kibana 4 for log analysis and will give a real live, hands-on tutorial on how to set up Kibana 4 and get the most out of Apache log files. He will examine three use cases: IT operations, business intelligence, and security and compliance. This is a hands-on session that will require participants to bring their own laptops, and we will provide the rest.
With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend @ThingsExpo 2016 in New York. Learn what is going on, contribute to the discussions, and ensure that your enterprise is as "IoT-Ready" as it can be! Internet of @ThingsExpo, taking place June 6-8, 2017, at the Javits Center in New York City, New York, is co-located with 20th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry p...
@DevOpsSummit at Cloud taking place June 6-8, 2017, at Javits Center, New York City, is co-located with the 20th International Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time to wait for long developm...
A look across the tech landscape at the disruptive technologies that are increasing in prominence and speculate as to which will be most impactful for communications – namely, AI and Cloud Computing. In his session at 20th Cloud Expo, Curtis Peterson, VP of Operations at RingCentral, will highlight the current challenges of these transformative technologies and share strategies for preparing your organization for these changes. This “view from the top” will outline the latest trends and developm...
"LinearHub provides smart video conferencing, which is the Roundee service, and we archive all the video conferences and we also provide the transcript," stated Sunghyuk Kim, CEO of LinearHub, in this SYS-CON.tv interview at @ThingsExpo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
When you focus on a journey from up-close, you look at your own technical and cultural history and how you changed it for the benefit of the customer. This was our starting point: too many integration issues, 13 SWP days and very long cycles. It was evident that in this fast-paced industry we could no longer afford this reality. We needed something that would take us beyond reducing the development lifecycles, CI and Agile methodologies. We made a fundamental difference, even changed our culture...
Things are changing so quickly in IoT that it would take a wizard to predict which ecosystem will gain the most traction. In order for IoT to reach its potential, smart devices must be able to work together. Today, there are a slew of interoperability standards being promoted by big names to make this happen: HomeKit, Brillo and Alljoyn. In his session at @ThingsExpo, Adam Justice, vice president and general manager of Grid Connect, will review what happens when smart devices don’t work togethe...
"There's a growing demand from users for things to be faster. When you think about all the transactions or interactions users will have with your product and everything that is between those transactions and interactions - what drives us at Catchpoint Systems is the idea to measure that and to analyze it," explained Leo Vasiliou, Director of Web Performance Engineering at Catchpoint Systems, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York Ci...
The 20th International Cloud Expo has announced that its Call for Papers is open. Cloud Expo, to be held June 6-8, 2017, at the Javits Center in New York City, brings together Cloud Computing, Big Data, Internet of Things, DevOps, Containers, Microservices and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportunity. Submit your speaking proposal ...
@DevOpsSummit taking place June 6-8, 2017 at Javits Center, New York City, is co-located with the 20th International Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. @DevOpsSummit at Cloud Expo New York Call for Papers is now open.
SYS-CON Events announced today that Dataloop.IO, an innovator in cloud IT-monitoring whose products help organizations save time and money, has been named “Bronze Sponsor” of SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Dataloop.IO is an emerging software company on the cutting edge of major IT-infrastructure trends including cloud computing and microservices. The company, founded in the UK but now based in San Fran...