Welcome!

News Feed Item

HP Unleashes the Power of Operational Analytics to Optimize Performance for Hybrid Environments

Market-Leading HP Business Service Management Software Harnesses Big Data Analytics to Better Predict, Prevent and Respond to IT Issues

PALO ALTO, CA -- (Marketwire) -- 11/27/12 -- HP (NYSE: HPQ) today announced a new version of HP Business Service Management (BSM) software, the first solution of its kind to use big data analytics to improve the performance and availability of business software across mobile and hybrid IT environments.

With the increasing use of virtualization and cloud technologies, IT organizations no longer know or control all the technologies in their environment, making it difficult for applications and operations teams to foresee potential issues. IT needs a new solution that both predicts the occurrence of known problems and identifies previously unknown issues before they occur.

HP BSM delivers end-to-end visibility into IT applications and services. With powerful real-time and historical analytics to monitor the health of the entire IT stack, from business services and applications to the infrastructure and networks, clients can anticipate real IT issues before they happen.

"In today's complex hybrid environments, where business service availability and performance directly correlate to business success, IT organizations are looking for new ways to deliver predictable service levels," said Ajei Gopal, senior vice president and general manager, Hybrid and Cloud Business Unit, Software, HP. "The new HP Business Service Management solution delivers end-to-end operational intelligence to help IT make better decisions and improve service levels in complex, dynamic IT environments."

"It was difficult for our operations team to see the severity or identify the root cause of a particular service issue with old monitoring tools," said Leiv-Erik Verspoor, senior platform consultant at Sykehuspartner, the largest IT service provider for hospitals in northern Europe. "HP BSM automatically notifies our IT team of potential issues with our infrastructure and services so we can quickly resolve the problem to reduce downtime and ultimately lower costs for our customers."

HP Operational Analytics powers IT intelligence
New to HP BSM is HP Operational Analytics (OpsAnalytics), a capability that delivers actionable intelligence about the health of IT services by automating the correlation and analysis of consolidated data, including machine data, logs, events, topology and performance information.

HP OpsAnalytics is the seamless integration of HP ArcSight Logger -- a universal log management solution -- with the unique correlation capabilities of HP Operations Manager i (OMi) and the predictive analytics of HP Service Health Analyzer (SHA).

This combination delivers deep visibility and insight into any performance or availability issue, so clients can:

  • Remediate known problems before they occur with predictive analytics that forecast problems and prioritize issues based on business impact;
  • Proactively solve unanticipated issues by collecting, storing and analyzing IT operational data to automatically correlate service abnormalities with the problem source; and
  • Resolve incidents faster with knowledge based on historical analysis of prior similar events through search capabilities across logs and events.

HP BSM helps clients maximize IT investments with end-to-end visibility across heterogeneous environments by:

  • Ensuring service availability with a 360-degree view of IT performance, by aggregating data from disparate sources into a single dashboard using out-of-the-box connectors to a range of management frameworks, including IBM Tivoli Enterprise Console, IBM Tivoli Monitoring and Microsoft® System Center;
  • Resolving and improving performance of applications running in OpenStack and Python cloud environments with diagnostics that pinpoint performance bottlenecks; and
  • Improving availability of web and mobile applications through greater insight into client-side performance issues.

HP also lets virtualization administrators and virtualization subject matter experts (vSME) diagnose and troubleshoot performance bottlenecks in virtualized environments with HP Virtualization Performance Viewer (vPV). The free version is available to download today.

Kuveyt Turk Participation Bank boosts business efficiencies
Kuveyt Turk Participation Bank, a leading interest-free financial services provider in Turkey, improved IT service efficiency with HP BSM software. With locations in six countries and more than 220 in-country branches, the Kuveyt Turk IT operations team spends much of its time conducting reactive application monitoring, with an average service call lasting 30 minutes.

After reviewing multiple solutions, Kuveyt Turk chose HP BSM to monitor performance of business services across its eBanking, point-of-service, ATM, credit card services and call center environments. As a result, the company has reduced the number of calls to its service desk by 30 percent and reduced incident resolution time by 50 percent.(1)

"Lacking automated end-to-end monitoring of business services caused service outages, costing us approximately $400,000 annually," said Aslan Demir, chief information officer, Kuveyt Turk Participation Bank. "We decided to implement HP BSM software and now monitor business services as a whole, resolving many problems without ever causing downtime."

Available as a hybrid deployment
HP Business Service Management can be deployed in a hybrid model where HP Application Performance Management on HP Software as a Service is integrated with on-premises components of HP BSM. This deployment model allows customers to achieve a faster path to value and reduce cost by minimizing necessary upfront investments in deploying the HP BSM solution.

HP services help clients plan, deploy, support
HP Software Professional Services offers HP BSM Upgrade Services -- a suite of services designed to offer customer choice and confidence. The options range from a fixed price, remote engagement tailored for simpler and smaller scale deployments, all the way to on-site, custom enterprise upgrades suitable for large and complex installations.

Additional information about the new version of HP BSM will be available via a webinar series beginning on Jan. 8, 2013. Additional information about HP BSM, including white papers, data sheets and solution briefs, is available at www.hp.com/go/bsm.

Pricing and availability
The new version of HP Business Service Management will be available worldwide directly from HP or through its ecosystem of worldwide channel partners. Pricing is based on a licensing model.

The free versions of HP Virtualization Performance Viewer (vPV) and HP ArcSight Logger are available to download from www.hp.com/go/vpv and www.hp.com/go/opsanalytics, respectively.

About HP
HP creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. The world's largest technology company, HP brings together a portfolio that spans printing, personal computing, software, services and IT infrastructure to solve customer problems. More information about HP is available at http://www.hp.com.

(1) Results as reported by HP customer.

Microsoft is a U.S. registered trademark of Microsoft Corporation.

This news release contains forward-looking statements that involve risks, uncertainties and assumptions. If such risks or uncertainties materialize or such assumptions prove incorrect, the results of HP and its consolidated subsidiaries could differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical fact are statements that could be deemed forward-looking statements, including but not limited to statements of the plans, strategies and objectives of management for future operations; any statements concerning expected development, performance, market share or competitive performance relating to products and services; any statements regarding anticipated operational and financial results; any statements of expectation or belief; and any statements of assumptions underlying any of the foregoing. Risks, uncertainties and assumptions include macroeconomic and geopolitical trends and events; the competitive pressures faced by HP's businesses; the development and transition of new products and services (and the enhancement of existing products and services) to meet customer needs and respond to emerging technological trends; the execution and performance of contracts by HP and its customers, suppliers and partners; the protection of HP's intellectual property assets, including intellectual property licensed from third parties; integration and other risks associated with business combination and investment transactions; the hiring and retention of key employees; assumptions related to pension and other post-retirement costs and retirement programs; the execution, timing and results of restructuring plans, including estimates and assumptions related to the cost and the anticipated benefits of implementing those plans; expectations and assumptions relating to the execution and timing of cost reduction programs and restructuring and integration plans; the resolution of pending investigations, claims and disputes; and other risks that are described in HP's Quarterly Report on Form 10-Q for the fiscal quarter ended July 31, 2012 and HP's other filings with the Securities and Exchange Commission, including HP's Annual Report on Form 10-K for the fiscal year ended October 31, 2011. HP assumes no obligation and does not intend to update these forward-looking statements.

© 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Add to Digg Bookmark with del.icio.us Add to Newsvine

More Stories By Marketwired .

Copyright © 2009 Marketwired. All rights reserved. All the news releases provided by Marketwired are copyrighted. Any forms of copying other than an individual user's personal reference without express written permission is prohibited. Further distribution of these materials is strictly forbidden, including but not limited to, posting, emailing, faxing, archiving in a public database, redistributing via a computer network or in a printed form.

Latest Stories
In his keynote at @ThingsExpo, Chris Matthieu, Director of IoT Engineering at Citrix and co-founder and CTO of Octoblu, focused on building an IoT platform and company. He provided a behind-the-scenes look at Octoblu’s platform, business, and pivots along the way (including the Citrix acquisition of Octoblu).
SYS-CON Events announced today that A&I Solutions has been named “Bronze Sponsor” of SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Founded in 1999, A&I Solutions is a leading information technology (IT) software and services provider focusing on best-in-class enterprise solutions. By partnering with industry leaders in technology, A&I assures customers high performance levels across all IT environments including: mai...
SYS-CON Events announced today that delaPlex will exhibit at SYS-CON's @ThingsExpo, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. delaPlex pioneered Software Development as a Service (SDaaS), which provides scalable resources to build, test, and deploy software. It’s a fast and more reliable way to develop a new product or expand your in-house team.
Five years ago development was seen as a dead-end career, now it’s anything but – with an explosion in mobile and IoT initiatives increasing the demand for skilled engineers. But apart from having a ready supply of great coders, what constitutes true ‘DevOps Royalty’? It’ll be the ability to craft resilient architectures, supportability, security everywhere across the software lifecycle. In his keynote at @DevOpsSummit at 20th Cloud Expo, Jeffrey Scheaffer, GM and SVP, Continuous Delivery Busine...
SYS-CON Events announced today that Progress, a global leader in application development, has been named “Bronze Sponsor” of SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Enterprises today are rapidly adopting the cloud, while continuing to retain business-critical/sensitive data inside the firewall. This is creating two separate data silos – one inside the firewall and the other outside the firewall. Cloud ISVs ofte...
DevOps at Cloud Expo – being held October 31 - November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA – announces that its Call for Papers is open. Born out of proven success in agile development, cloud computing, and process automation, DevOps is a macro trend you cannot afford to miss. From showcase success stories from early adopters and web-scale businesses, DevOps is expanding to organizations of all sizes, including the world's largest enterprises – and delivering real r...
SYS-CON Events announced today that Systena America will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Systena Group has been in business for various software development and verification in Japan, US, ASEAN, and China by utilizing the knowledge we gained from all types of device development for various industries including smartphones (Android/iOS), wireless communication, security technology and IoT serv...
With major technology companies and startups seriously embracing Cloud strategies, now is the perfect time to attend @CloudExpo | @ThingsExpo, June 6-8, 2017, at the Javits Center in New York City, NY and October 31 - November 2, 2017, Santa Clara Convention Center, CA. Learn what is going on, contribute to the discussions, and ensure that your enterprise is on the right path to Digital Transformation.
SYS-CON Events announced today that Super Micro Computer, Inc., a global leader in compute, storage and networking technologies, will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Supermicro (NASDAQ: SMCI), the leading innovator in high-performance, high-efficiency server technology, is a premier provider of advanced server Building Block Solutions® for Data Center, Cloud Computing, Enterprise IT, Hadoop/...
SYS-CON Events announced today that CollabNet, a global leader in enterprise software development, release automation and DevOps solutions, will be a Bronze Sponsor of SYS-CON's 20th International Cloud Expo®, taking place from June 6-8, 2017, at the Javits Center in New York City, NY. CollabNet offers a broad range of solutions with the mission of helping modern organizations deliver quality software at speed. The company’s latest innovation, the DevOps Lifecycle Manager (DLM), supports Value S...
Cloud promises the agility required by today’s digital businesses. As organizations adopt cloud based infrastructures and services, their IT resources become increasingly dynamic and hybrid in nature. Managing these require modern IT operations and tools. In his session at 20th Cloud Expo, Raj Sundaram, Senior Principal Product Manager at CA Technologies, will discuss how to modernize your IT operations in order to proactively manage your hybrid cloud and IT environments. He will be sharing bes...
SYS-CON Events announced today that Twistlock, the leading provider of cloud container security solutions, will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Twistlock is the industry's first enterprise security suite for container security. Twistlock's technology addresses risks on the host and within the application of the container, enabling enterprises to consistently enforce security policies, monitor...
SYS-CON Events announced today that Peak 10, Inc., a national IT infrastructure and cloud services provider, will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Peak 10 provides reliable, tailored data center and network services, cloud and managed services. Its solutions are designed to scale and adapt to customers’ changing business needs, enabling them to lower costs, improve performance and focus intern...
While some vendors scramble to create and sell you a fancy solution for monitoring your spanking new Amazon Lambdas, hear how you can do it on the cheap using just built-in Java APIs yourself. By exploiting a little-known fact that Lambdas aren’t exactly single threaded, you can effectively identify hot spots in your serverless code. In his session at 20th Cloud Expo, David Martin, Principal Product Owner at CA Technologies, will give a live demonstration and code walkthrough, showing how to ov...
A strange thing is happening along the way to the Internet of Things, namely far too many devices to work with and manage. It has become clear that we'll need much higher efficiency user experiences that can allow us to more easily and scalably work with the thousands of devices that will soon be in each of our lives. Enter the conversational interface revolution, combining bots we can literally talk with, gesture to, and even direct with our thoughts, with embedded artificial intelligence, whic...