|By PR Newswire||
|November 28, 2012 05:36 AM EST||
LONDON, November 28, 2012 /PRNewswire/ --
Advanced Payment Solutions (APS) are to bring their call centre back to the UK and create 300 new jobs over the next three years. APS provide the award winning Cashplus portfolio of electronic banking and payment products and are in a leading position to deliver payment services to local government.
APS's rapid growth, from a simple prepaid card company to an award winning alternative to high street banking, has been delivered by anticipating the needs of their customers, often in innovative ways.
In making the announcement Richard Wagner, CEO of APS, explained the reasoning behind the move: "We're bringing our call centre back to the UK to help the UK economy. Our customer satisfaction levels are very high at 94%. However as we grow we want to ensure that all our customers, from consumers and businesses to government authorities, continue to receive the same high standard of support and attention."
Rt Hon Vince Cable MP, the Secretary of State for Business and Enterprise, welcomed the move: "APS's decision to re-establish its call centre on Merseyside is a welcome vote of confidence in the skills of the local workforce and Britain's educated and flexible workforce. Britain is open for business and the government's growth strategy is aiming to make Britain the best place in the world to set up and grow a business, and encouraging inward investment just like this one announced today."
APS are working with the UK based call centre - The Contact Company (TCC) and the new customer service team will be based in Liverpool.
Asif Hamid, CEO of The Contact Company, commented on the APS partnership, stating "The Merseyside Region continues to be a great place to provide well trained staff to serve UK customers. At TCC we are excited to provide a respected financial services company, like APS, a superior service solution that brings value to its customers."
1. In research carried out by Advanced Payment Solutions 94% of customers said that they would recommend the Cashplus to a family member or friend.
About Advanced Payment Solutions Ltd (APS)
Advanced Payment Solutions Ltd (APS) is one of Europe's most innovative payment solutions companies. APS facilitate payments for both consumers and businesses and, working with the Co-operative Bank, support payment solutions for local government councils throughout the UK.
APS is the most awarded prepaid solutions provider in Europe and one of the most successful prepaid card businesses, with over 1,000,000 (one million) Cashplus cards issued and more than £1,000,000,000 (£1billion) in payments processed.
APS continue to lead the market to meet the challenging needs of its growing base of clients and customers. Cashplus allows customers to choose from a range of different prepaid, credit and bill payment accounts. Payment solutions include the facilitation of bill payments, direct debits, foreign currency exchange, faster payments, short-term fixed loans and virtual (e-bank) accounts.
Cashplus already offers payment solutions to over 5,000 businesses including business accounts, expense management, fuel cards, and travel accounts across public and private sector organisations in the UK.
Local authorities are provided with effective payment solutions for claimants without bank accounts, reducing the risk of fraud. APS already provides large scale prepaid card payment disbursement solutions to local authorities in London, the North West, South West, East & West Midlands and Central regions in England and Wales.
For further information and interview requests:
Onyx Media and Communications Limited
SOURCE Advanced Payment Solutions Ltd (APS)
Enterprise IT has been in the era of Hybrid Cloud for some time now. But it seems most conversations about Hybrid are focused on integrating AWS, Microsoft Azure, or Google ECM into existing on-premises systems. Where is all the Private Cloud? What do technology providers need to do to make their offerings more compelling? How should enterprise IT executives and buyers define their focus, needs, and roadmap, and communicate that clearly to the providers?
Dec. 10, 2016 06:00 AM EST Reads: 693
"We are an all-flash array storage provider but our focus has been on VM-aware storage specifically for virtualized applications," stated Dhiraj Sehgal of Tintri in this SYS-CON.tv interview at 19th Cloud Expo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
Dec. 10, 2016 04:45 AM EST Reads: 1,092
"We are a leader in the market space called network visibility solutions - it enables monitoring tools and Big Data analysis to access the data and be able to see the performance," explained Shay Morag, VP of Sales and Marketing at Niagara Networks, in this SYS-CON.tv interview at 19th Cloud Expo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
Dec. 10, 2016 04:30 AM EST Reads: 531
According to Forrester Research, every business will become either a digital predator or digital prey by 2020. To avoid demise, organizations must rapidly create new sources of value in their end-to-end customer experiences. True digital predators also must break down information and process silos and extend digital transformation initiatives to empower employees with the digital resources needed to win, serve, and retain customers.
Dec. 10, 2016 04:15 AM EST Reads: 1,387
Amazon has gradually rolled out parts of its IoT offerings in the last year, but these are just the tip of the iceberg. In addition to optimizing their back-end AWS offerings, Amazon is laying the ground work to be a major force in IoT – especially in the connected home and office. Amazon is extending its reach by building on its dominant Cloud IoT platform, its Dash Button strategy, recently announced Replenishment Services, the Echo/Alexa voice recognition control platform, the 6-7 strategic...
Dec. 10, 2016 04:15 AM EST Reads: 555
Organizations planning enterprise data center consolidation and modernization projects are faced with a challenging, costly reality. Requirements to deploy modern, cloud-native applications simultaneously with traditional client/server applications are almost impossible to achieve with hardware-centric enterprise infrastructure. Compute and network infrastructure are fast moving down a software-defined path, but storage has been a laggard. Until now.
Dec. 10, 2016 04:00 AM EST Reads: 5,522
We're entering the post-smartphone era, where wearable gadgets from watches and fitness bands to glasses and health aids will power the next technological revolution. With mass adoption of wearable devices comes a new data ecosystem that must be protected. Wearables open new pathways that facilitate the tracking, sharing and storing of consumers’ personal health, location and daily activity data. Consumers have some idea of the data these devices capture, but most don’t realize how revealing and...
Dec. 10, 2016 04:00 AM EST Reads: 5,316
IoT solutions exploit operational data generated by Internet-connected smart “things” for the purpose of gaining operational insight and producing “better outcomes” (for example, create new business models, eliminate unscheduled maintenance, etc.). The explosive proliferation of IoT solutions will result in an exponential growth in the volume of IoT data, precipitating significant Information Governance issues: who owns the IoT data, what are the rights/duties of IoT solutions adopters towards t...
Dec. 10, 2016 03:15 AM EST Reads: 490
Get deep visibility into the performance of your databases and expert advice for performance optimization and tuning. You can't get application performance without database performance. Give everyone on the team a comprehensive view of how every aspect of the system affects performance across SQL database operations, host server and OS, virtualization resources and storage I/O. Quickly find bottlenecks and troubleshoot complex problems.
Dec. 10, 2016 02:45 AM EST Reads: 2,270
Whether your IoT service is connecting cars, homes, appliances, wearable, cameras or other devices, one question hangs in the balance – how do you actually make money from this service? The ability to turn your IoT service into profit requires the ability to create a monetization strategy that is flexible, scalable and working for you in real-time. It must be a transparent, smoothly implemented strategy that all stakeholders – from customers to the board – will be able to understand and comprehe...
Dec. 10, 2016 02:15 AM EST Reads: 795
Between 2005 and 2020, data volumes will grow by a factor of 300 – enough data to stack CDs from the earth to the moon 162 times. This has come to be known as the ‘big data’ phenomenon. Unfortunately, traditional approaches to handling, storing and analyzing data aren’t adequate at this scale: they’re too costly, slow and physically cumbersome to keep up. Fortunately, in response a new breed of technology has emerged that is cheaper, faster and more scalable. Yet, in meeting these new needs they...
Dec. 10, 2016 02:00 AM EST Reads: 1,995
Complete Internet of Things (IoT) embedded device security is not just about the device but involves the entire product’s identity, data and control integrity, and services traversing the cloud. A device can no longer be looked at as an island; it is a part of a system. In fact, given the cross-domain interactions enabled by IoT it could be a part of many systems. Also, depending on where the device is deployed, for example, in the office building versus a factory floor or oil field, security ha...
Dec. 10, 2016 02:00 AM EST Reads: 627
When it comes to cloud computing, the ability to turn massive amounts of compute cores on and off on demand sounds attractive to IT staff, who need to manage peaks and valleys in user activity. With cloud bursting, the majority of the data can stay on premises while tapping into compute from public cloud providers, reducing risk and minimizing need to move large files. In his session at 18th Cloud Expo, Scott Jeschonek, Director of Product Management at Avere Systems, discussed the IT and busin...
Dec. 10, 2016 01:30 AM EST Reads: 4,001
An IoT product’s log files speak volumes about what’s happening with your products in the field, pinpointing current and potential issues, and enabling you to predict failures and save millions of dollars in inventory. But until recently, no one knew how to listen. In his session at @ThingsExpo, Dan Gettens, Chief Research Officer at OnProcess, discussed recent research by Massachusetts Institute of Technology and OnProcess Technology, where MIT created a new, breakthrough analytics model for s...
Dec. 10, 2016 01:30 AM EST Reads: 793
"We are the public cloud providers. We are currently providing 50% of the resources they need for doing e-commerce business in China and we are hosting about 60% of mobile gaming in China," explained Yi Zheng, CPO and VP of Engineering at CDS Global Cloud, in this SYS-CON.tv interview at 19th Cloud Expo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
Dec. 10, 2016 01:15 AM EST Reads: 1,225