Welcome!

News Feed Item

Ford Acts Promptly for Customer Safety by Recalling 2013 Escapes with 1.6-liter Engines and 2013 Fusions with 1.6-liter Engines for Risk of Overheating That May Result in Engine Fires

DEARBORN, Mich., Nov. 30, 2012 /PRNewswire/ -- 

  • Ford Motor Company is acting on behalf of its customers by conducting a voluntary safety recall of 2013 SE and SEL model Ford Escape vehicles equipped with the 1.6-liter engine and 2013 SE and SEL model Fusions equipped with the 1.6-liter engine
  • The recall comes after reports of engines overheating, followed by vehicle fires starting in the engine compartment when the engine is running; no injuries have been reported
  • Ford is advising owners of these vehicles to contact their dealer immediately for alternative transportation at no cost to the customer; U.S. owners also may call 866-436-7332 and Canadian customers also may call 888-222-7814 for details on securing alternative transportation
  • Repair procedures are not currently available
  • Customers can determine whether their vehicle is part of the recall by:
    • Checking their 17-digit Vehicle Identification Number (VIN); the eighth character will be an "X" on Escapes or an "R" on Fusions,
    • Logging onto Ford.com, select the "Support" tab, click "View Notices and Recalls" and input their VIN, or
    • Calling the numbers listed above or contact their dealer
  • Escapes equipped with the 2.0-liter and the 2.5-liter engines are unaffected as are  Fusions equipped with the 2.5-liter and hybrid engines

Ford Motor Company (NYSE: F) today announced a voluntary safety recall of 2013 Ford Escape SE and SEL models equipped with the 1.6-liter engine and 2013 Ford Fusion SE and SEL models equipped with the 1.6-liter engine.

Ford estimates that there are approximately 73,320 Escapes and 15,833 Fusions produced and distributed for sale in the U.S. and Canada with 1.6-liter engines, with most in the U.S. market. The issue does not affect 2013 Escape or 2013 Fusion models with other engines.

Customers driving 2013 Escape vehicles equipped with the 1.6-liter engine and 2013 Fusion models equipped with the 1.6-liter engine are advised to contact their dealer as soon as possible to arrange for alternative transportation at no charge.  Repair procedures are not currently available.

Ford is voluntarily recalling these vehicles because of reports of engine overheating, resulting in engine fires while the engine is running. No injuries have been reported.

Some drivers who have experienced high engine temperatures followed by engine fires say that their clusters have shown the message "Engine Power Reduced to Lower Temps" or "Engine over temp, stop safely."  Some also indicated that their instrument clusters sounded a chime and illuminated a red light.

Drivers who see any of these indications should safely pull off the road as soon as possible, turn off the engine and exit the vehicle. Ford will compensate owners for costs tied to overheating as well.

"We have identified an issue and are taking actions in the best interest of our customers," said Steve Kenner, director of Ford's Automotive Safety Office. "It is important that affected customers not ignore this recall and contact their dealer as soon as possible. While we recognize the inconvenience recalls cause our customers, we are taking these actions on their behalf to help ensure their safety."

Ford is working on a repair procedure. When parts are available, the company will notify customers so they can schedule a service appointment with dealers.

Meanwhile, Ford is advising affected owners to contact a Ford dealer as soon as possible for alternative transportation at no cost to the customer; U.S. owners also may call 866-436-7332 and Canadian customers also may call 888-222-7814 for details on securing alternative transportation.

Customers can see if they are affected by the recall by:

  • Checking their 17-digit VIN, located on a label on the driver door opening, at the base of the windshield on the driver's side of their vehicle, or on their vehicle registration. In vehicles with 1.6-liter engines, the eighth character will be "X" on Escapes or "R" on Fusions;
  • Logging onto Ford.com, click "View Notices and Recalls" in the "Support" tab and input their VIN to determine if their vehicle is part of the recall;
  • Calling 866-436-7332 in the U.S. or 888-222-7814 in Canada; or
  • Contacting a Ford dealer

Escapes equipped with 2.0-liter and the 2.5-liter engines are unaffected. Fusions equipped with the 2.5-liter and hybrid engines are also unaffected – as are all Titanium models.

About Ford Motor Company
Ford Motor Company a global automotive industry leader based in Dearborn, Mich., manufactures or distributes automobiles across six continents. With about 172,000 employees and 65 plants worldwide, the company's automotive brands include Ford and Lincoln. The company provides financial services through Ford Motor Credit Company. For more information regarding Ford and its products worldwide, please visit http://corporate.ford.com.

www.facebook.com/ford
www.twitter.com/ford

 

SOURCE Ford Motor Company

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
"Akvelon is a software development company and we also provide consultancy services to folks who are looking to scale or accelerate their engineering roadmaps," explained Jeremiah Mothersell, Marketing Manager at Akvelon, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
Enterprises are adopting Kubernetes to accelerate the development and the delivery of cloud-native applications. However, sharing a Kubernetes cluster between members of the same team can be challenging. And, sharing clusters across multiple teams is even harder. Kubernetes offers several constructs to help implement segmentation and isolation. However, these primitives can be complex to understand and apply. As a result, it’s becoming common for enterprises to end up with several clusters. Thi...
In his session at 21st Cloud Expo, Carl J. Levine, Senior Technical Evangelist for NS1, will objectively discuss how DNS is used to solve Digital Transformation challenges in large SaaS applications, CDNs, AdTech platforms, and other demanding use cases. Carl J. Levine is the Senior Technical Evangelist for NS1. A veteran of the Internet Infrastructure space, he has over a decade of experience with startups, networking protocols and Internet infrastructure, combined with the unique ability to it...
"ZeroStack is a startup in Silicon Valley. We're solving a very interesting problem around bringing public cloud convenience with private cloud control for enterprises and mid-size companies," explained Kamesh Pemmaraju, VP of Product Management at ZeroStack, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
"Space Monkey by Vivent Smart Home is a product that is a distributed cloud-based edge storage network. Vivent Smart Home, our parent company, is a smart home provider that places a lot of hard drives across homes in North America," explained JT Olds, Director of Engineering, and Brandon Crowfeather, Product Manager, at Vivint Smart Home, in this SYS-CON.tv interview at @ThingsExpo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
"Infoblox does DNS, DHCP and IP address management for not only enterprise networks but cloud networks as well. Customers are looking for a single platform that can extend not only in their private enterprise environment but private cloud, public cloud, tracking all the IP space and everything that is going on in that environment," explained Steve Salo, Principal Systems Engineer at Infoblox, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Conventio...
"Codigm is based on the cloud and we are here to explore marketing opportunities in America. Our mission is to make an ecosystem of the SW environment that anyone can understand, learn, teach, and develop the SW on the cloud," explained Sung Tae Ryu, CEO of Codigm, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
Gemini is Yahoo’s native and search advertising platform. To ensure the quality of a complex distributed system that spans multiple products and components and across various desktop websites and mobile app and web experiences – both Yahoo owned and operated and third-party syndication (supply), with complex interaction with more than a billion users and numerous advertisers globally (demand) – it becomes imperative to automate a set of end-to-end tests 24x7 to detect bugs and regression. In th...
The question before companies today is not whether to become intelligent, it’s a question of how and how fast. The key is to adopt and deploy an intelligent application strategy while simultaneously preparing to scale that intelligence. In her session at 21st Cloud Expo, Sangeeta Chakraborty, Chief Customer Officer at Ayasdi, provided a tactical framework to become a truly intelligent enterprise, including how to identify the right applications for AI, how to build a Center of Excellence to oper...
"IBM is really all in on blockchain. We take a look at sort of the history of blockchain ledger technologies. It started out with bitcoin, Ethereum, and IBM evaluated these particular blockchain technologies and found they were anonymous and permissionless and that many companies were looking for permissioned blockchain," stated René Bostic, Technical VP of the IBM Cloud Unit in North America, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Conventi...
Large industrial manufacturing organizations are adopting the agile principles of cloud software companies. The industrial manufacturing development process has not scaled over time. Now that design CAD teams are geographically distributed, centralizing their work is key. With large multi-gigabyte projects, outdated tools have stifled industrial team agility, time-to-market milestones, and impacted P&L stakeholders.
High-velocity engineering teams are applying not only continuous delivery processes, but also lessons in experimentation from established leaders like Amazon, Netflix, and Facebook. These companies have made experimentation a foundation for their release processes, allowing them to try out major feature releases and redesigns within smaller groups before making them broadly available. In his session at 21st Cloud Expo, Brian Lucas, Senior Staff Engineer at Optimizely, discussed how by using ne...
"Cloud Academy is an enterprise training platform for the cloud, specifically public clouds. We offer guided learning experiences on AWS, Azure, Google Cloud and all the surrounding methodologies and technologies that you need to know and your teams need to know in order to leverage the full benefits of the cloud," explained Alex Brower, VP of Marketing at Cloud Academy, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clar...
Widespread fragmentation is stalling the growth of the IIoT and making it difficult for partners to work together. The number of software platforms, apps, hardware and connectivity standards is creating paralysis among businesses that are afraid of being locked into a solution. EdgeX Foundry is unifying the community around a common IoT edge framework and an ecosystem of interoperable components.
"CA has been doing a lot of things in the area of DevOps. Now we have a complete set of tool sets in order to enable customers to go all the way from planning to development to testing down to release into the operations," explained Aruna Ravichandran, Vice President of Global Marketing and Strategy at CA Technologies, in this SYS-CON.tv interview at DevOps Summit at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.