Welcome!

News Feed Item

Ford Acts Promptly for Customer Safety by Recalling 2013 Escapes with 1.6-liter Engines and 2013 Fusions with 1.6-liter Engines for Risk of Overheating That May Result in Engine Fires

DEARBORN, Mich., Nov. 30, 2012 /PRNewswire/ -- 

  • Ford Motor Company is acting on behalf of its customers by conducting a voluntary safety recall of 2013 SE and SEL model Ford Escape vehicles equipped with the 1.6-liter engine and 2013 SE and SEL model Fusions equipped with the 1.6-liter engine
  • The recall comes after reports of engines overheating, followed by vehicle fires starting in the engine compartment when the engine is running; no injuries have been reported
  • Ford is advising owners of these vehicles to contact their dealer immediately for alternative transportation at no cost to the customer; U.S. owners also may call 866-436-7332 and Canadian customers also may call 888-222-7814 for details on securing alternative transportation
  • Repair procedures are not currently available
  • Customers can determine whether their vehicle is part of the recall by:
    • Checking their 17-digit Vehicle Identification Number (VIN); the eighth character will be an "X" on Escapes or an "R" on Fusions,
    • Logging onto Ford.com, select the "Support" tab, click "View Notices and Recalls" and input their VIN, or
    • Calling the numbers listed above or contact their dealer
  • Escapes equipped with the 2.0-liter and the 2.5-liter engines are unaffected as are  Fusions equipped with the 2.5-liter and hybrid engines

Ford Motor Company (NYSE: F) today announced a voluntary safety recall of 2013 Ford Escape SE and SEL models equipped with the 1.6-liter engine and 2013 Ford Fusion SE and SEL models equipped with the 1.6-liter engine.

Ford estimates that there are approximately 73,320 Escapes and 15,833 Fusions produced and distributed for sale in the U.S. and Canada with 1.6-liter engines, with most in the U.S. market. The issue does not affect 2013 Escape or 2013 Fusion models with other engines.

Customers driving 2013 Escape vehicles equipped with the 1.6-liter engine and 2013 Fusion models equipped with the 1.6-liter engine are advised to contact their dealer as soon as possible to arrange for alternative transportation at no charge.  Repair procedures are not currently available.

Ford is voluntarily recalling these vehicles because of reports of engine overheating, resulting in engine fires while the engine is running. No injuries have been reported.

Some drivers who have experienced high engine temperatures followed by engine fires say that their clusters have shown the message "Engine Power Reduced to Lower Temps" or "Engine over temp, stop safely."  Some also indicated that their instrument clusters sounded a chime and illuminated a red light.

Drivers who see any of these indications should safely pull off the road as soon as possible, turn off the engine and exit the vehicle. Ford will compensate owners for costs tied to overheating as well.

"We have identified an issue and are taking actions in the best interest of our customers," said Steve Kenner, director of Ford's Automotive Safety Office. "It is important that affected customers not ignore this recall and contact their dealer as soon as possible. While we recognize the inconvenience recalls cause our customers, we are taking these actions on their behalf to help ensure their safety."

Ford is working on a repair procedure. When parts are available, the company will notify customers so they can schedule a service appointment with dealers.

Meanwhile, Ford is advising affected owners to contact a Ford dealer as soon as possible for alternative transportation at no cost to the customer; U.S. owners also may call 866-436-7332 and Canadian customers also may call 888-222-7814 for details on securing alternative transportation.

Customers can see if they are affected by the recall by:

  • Checking their 17-digit VIN, located on a label on the driver door opening, at the base of the windshield on the driver's side of their vehicle, or on their vehicle registration. In vehicles with 1.6-liter engines, the eighth character will be "X" on Escapes or "R" on Fusions;
  • Logging onto Ford.com, click "View Notices and Recalls" in the "Support" tab and input their VIN to determine if their vehicle is part of the recall;
  • Calling 866-436-7332 in the U.S. or 888-222-7814 in Canada; or
  • Contacting a Ford dealer

Escapes equipped with 2.0-liter and the 2.5-liter engines are unaffected. Fusions equipped with the 2.5-liter and hybrid engines are also unaffected – as are all Titanium models.

About Ford Motor Company
Ford Motor Company a global automotive industry leader based in Dearborn, Mich., manufactures or distributes automobiles across six continents. With about 172,000 employees and 65 plants worldwide, the company's automotive brands include Ford and Lincoln. The company provides financial services through Ford Motor Credit Company. For more information regarding Ford and its products worldwide, please visit http://corporate.ford.com.

www.facebook.com/ford
www.twitter.com/ford

 

SOURCE Ford Motor Company

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
Between 2005 and 2020, data volumes will grow by a factor of 300 – enough data to stack CDs from the earth to the moon 162 times. This has come to be known as the ‘big data’ phenomenon. Unfortunately, traditional approaches to handling, storing and analyzing data aren’t adequate at this scale: they’re too costly, slow and physically cumbersome to keep up. Fortunately, in response a new breed of technology has emerged that is cheaper, faster and more scalable. Yet, in meeting these new needs they...
The cloud promises new levels of agility and cost-savings for Big Data, data warehousing and analytics. But it’s challenging to understand all the options – from IaaS and PaaS to newer services like HaaS (Hadoop as a Service) and BDaaS (Big Data as a Service). In her session at @BigDataExpo at @ThingsExpo, Hannah Smalltree, a director at Cazena, provided an educational overview of emerging “as-a-service” options for Big Data in the cloud. This is critical background for IT and data professionals...
"Once customers get a year into their IoT deployments, they start to realize that they may have been shortsighted in the ways they built out their deployment and the key thing I see a lot of people looking at is - how can I take equipment data, pull it back in an IoT solution and show it in a dashboard," stated Dave McCarthy, Director of Products at Bsquare Corporation, in this SYS-CON.tv interview at @ThingsExpo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
Fact is, enterprises have significant legacy voice infrastructure that’s costly to replace with pure IP solutions. How can we bring this analog infrastructure into our shiny new cloud applications? There are proven methods to bind both legacy voice applications and traditional PSTN audio into cloud-based applications and services at a carrier scale. Some of the most successful implementations leverage WebRTC, WebSockets, SIP and other open source technologies. In his session at @ThingsExpo, Da...
@DevOpsSummit taking place June 6-8, 2017 at Javits Center, New York City, is co-located with the 20th International Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. @DevOpsSummit at Cloud Expo New York Call for Papers is now open.
The cloud competition for database hosts is fierce. How do you evaluate a cloud provider for your database platform? In his session at 18th Cloud Expo, Chris Presley, a Solutions Architect at Pythian, gave users a checklist of considerations when choosing a provider. Chris Presley is a Solutions Architect at Pythian. He loves order – making him a premier Microsoft SQL Server expert. Not only has he programmed and administered SQL Server, but he has also shared his expertise and passion with b...
In his session at 19th Cloud Expo, Claude Remillard, Principal Program Manager in Developer Division at Microsoft, contrasted how his team used config as code and immutable patterns for continuous delivery of microservices and apps to the cloud. He showed how the immutable patterns helps developers do away with most of the complexity of config as code-enabling scenarios such as rollback, zero downtime upgrades with far greater simplicity. He also demoed building immutable pipelines in the cloud ...
As data explodes in quantity, importance and from new sources, the need for managing and protecting data residing across physical, virtual, and cloud environments grow with it. Managing data includes protecting it, indexing and classifying it for true, long-term management, compliance and E-Discovery. Commvault can ensure this with a single pane of glass solution – whether in a private cloud, a Service Provider delivered public cloud or a hybrid cloud environment – across the heterogeneous enter...
"IoT is going to be a huge industry with a lot of value for end users, for industries, for consumers, for manufacturers. How can we use cloud to effectively manage IoT applications," stated Ian Khan, Innovation & Marketing Manager at Solgeniakhela, in this SYS-CON.tv interview at @ThingsExpo, held November 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA.
Today we can collect lots and lots of performance data. We build beautiful dashboards and even have fancy query languages to access and transform the data. Still performance data is a secret language only a couple of people understand. The more business becomes digital the more stakeholders are interested in this data including how it relates to business. Some of these people have never used a monitoring tool before. They have a question on their mind like “How is my application doing” but no id...
@GonzalezCarmen has been ranked the Number One Influencer and @ThingsExpo has been named the Number One Brand in the “M2M 2016: Top 100 Influencers and Brands” by Onalytica. Onalytica analyzed tweets over the last 6 months mentioning the keywords M2M OR “Machine to Machine.” They then identified the top 100 most influential brands and individuals leading the discussion on Twitter.
In IT, we sometimes coin terms for things before we know exactly what they are and how they’ll be used. The resulting terms may capture a common set of aspirations and goals – as “cloud” did broadly for on-demand, self-service, and flexible computing. But such a term can also lump together diverse and even competing practices, technologies, and priorities to the point where important distinctions are glossed over and lost.
Predictive analytics tools monitor, report, and troubleshoot in order to make proactive decisions about the health, performance, and utilization of storage. Most enterprises combine cloud and on-premise storage, resulting in blended environments of physical, virtual, cloud, and other platforms, which justifies more sophisticated storage analytics. In his session at 18th Cloud Expo, Peter McCallum, Vice President of Datacenter Solutions at FalconStor, discussed using predictive analytics to mon...
All clouds are not equal. To succeed in a DevOps context, organizations should plan to develop/deploy apps across a choice of on-premise and public clouds simultaneously depending on the business needs. This is where the concept of the Lean Cloud comes in - resting on the idea that you often need to relocate your app modules over their life cycles for both innovation and operational efficiency in the cloud. In his session at @DevOpsSummit at19th Cloud Expo, Valentin (Val) Bercovici, CTO of Soli...
Information technology is an industry that has always experienced change, and the dramatic change sweeping across the industry today could not be truthfully described as the first time we've seen such widespread change impacting customer investments. However, the rate of the change, and the potential outcomes from today's digital transformation has the distinct potential to separate the industry into two camps: Organizations that see the change coming, embrace it, and successful leverage it; and...