News Feed Item

LabTech Software Releases Updates and Enhancements for Industry Leading Remote Monitoring and Management Platform

TAMPA, Fla., Dec. 11, 2012 /PRNewswire/ -- LabTech Software, developer of the only remote monitoring and management (RMM) platform designed by a managed service provider (MSP) for MSPs, today announced the release of LabTech 2012.1. The service pack update to its powerful remote monitoring and management (RMM) platform delivers updated features and new enhancements based on direct feedback and requests from its partner community to enable even more automated IT service delivery.

(Logo: http://photos.prnewswire.com/prnh/20120816/LA57497LOGO)

"The new additions to LabTech 2012.1 deliver critical product updates and enhancements chiefly from suggestions and requests from our highly focused partner community," said Matt Nachtrab, LabTech Software CEO. "LabTech is committed to partner-driven innovation and quality as we prepare to close out another year of rapid product growth."

LabTech 2012.1 includes updates to the core product and a number of new features to help LabTech partners further improve technician efficiency, including enhanced VNC performance for optimized remote control, additional integrations with third-party products, extended mobile device management (MDM) capabilities, and enhancements to LabTech Ignite, an industry-exclusive feature built directly into LabTech designed to provide IT service providers with the highest level of automation out-of-the-box.

More specifically, LabTech MDM feature enhancements include the service-oriented capabilities that LabTech partners requested, including data plan management, geo-location tracking, the ability for end-users to create tickets and upload screenshots, selective wipe of devices and new out-of-the-box MDM reports.

Feature enhancements to LabTech Ignite bring partners even more out-of-the-box functionality, including an optimized group structure, default service plans, mission-critical systems monitoring packs, industry-defined thresholds, auto-fix scripts, automated patch management, predefined searches and a simple to use interface. In addition, a new plug-in allows certain areas of LabTech Ignite to be turned on and off, so partners can customize the level of LabTech Ignite for their unique environment. When asked about the new features in LabTech 2012.1, Chad Tapp of Advanced Business Solutions applauded the new LabTech Ignite plug-in. "The new plug-in is awesome," said Tapp. "It makes managing the preloaded monitors and sensors within LabTech quick and painless."

The released LabTech 2012.1 update also includes new and improved integrations with third-party products and services, as well as utilities that extend the capabilities of LabTech, including:

  • HitmanPro Integration: Integrated LabTech interface that enables centralized control of instant malware scan and remediation activities
  • Multivendor Backup Management Dashboard Updates and Symantec Backup Exec™ Integrations: Optimized scheduler and new integrations with the industry leading Symantec Backup Exec 2012 backup product
  • Multivendor Antivirus Management Dashboard Updates and Symantec™ Endpoint Protection Integrations: Performance enhancements to improve scalability and lower server impact, as well as new integrations with the award-winning Symantec Endpoint Protection 12
  • Intel vPro KVM Enhancement: Support of integrated vPro KVM which remotely connects to workstations in blue screen states or other states that would normally require a site visit to enable technicians to quickly resolve issues and minimize client downtime

For more in-depth details about the features and enhancements in LabTech 2012.1, register for the upcoming What's New in LabTech 2012.1 webinar scheduled for Friday, December 14th or visit www.labtechsoftware.com/labtech-whats-new.php.

Follow LabTech Software

About LabTech Software
LabTech Software develops the only remote monitoring and management (RMM) platform designed by a managed service provider (MSP) for MSPs. Their affordable, agent-based platform can automate any IT task and so closely emulates what technicians do in the field that customer support can be done remotely. Because LabTech Software understands how to manage a growing MSP business, they make it easy to procure their software and allow partners to add agents as they grow. For more information, please visit www.labtechsoftware.com or call 877.522.8323.

All product and company names herein may be trademarks of their respective owners.

Mark Smith
JPR Communications
818-884-8282, ext. 22
[email protected]
Skype: jprmark

SOURCE LabTech Software

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
With an estimated 50 billion devices connected to the Internet by 2020, several industries will begin to expand their capabilities for retaining end point data at the edge to better utilize the range of data types and sheer volume of M2M data generated by the Internet of Things. In his session at @ThingsExpo, Don DeLoach, CEO and President of Infobright, discussed the infrastructures businesses will need to implement to handle this explosion of data by providing specific use cases for filterin...
Security, data privacy, reliability, and regulatory compliance are critical factors when evaluating whether to move business applications from in-house, client-hosted environments to a cloud platform. Quality assurance plays a vital role in ensuring that the appropriate level of risk assessment, verification, and validation takes place to ensure business continuity during the migration to a new cloud platform.
In past @ThingsExpo presentations, Joseph di Paolantonio has explored how various Internet of Things (IoT) and data management and analytics (DMA) solution spaces will come together as sensor analytics ecosystems. This year, in his session at @ThingsExpo, Joseph di Paolantonio from DataArchon, will be adding the numerous Transportation areas, from autonomous vehicles to “Uber for containers.” While IoT data in any one area of Transportation will have a huge impact in that area, combining sensor...
Intelligent machines are here. Robots, self-driving cars, drones, bots and many IoT devices are becoming smarter with Machine Learning. In her session at @ThingsExpo, Sudha Jamthe, CEO of IoTDisruptions.com, will discuss the next wave of business disruption at the junction of IoT and AI, impacting many industries and set to change our lives, work and world as we know it.
In his session at Cloud Expo, Robert Cohen, an economist and senior fellow at the Economic Strategy Institute, will provide economic scenarios that describe how the rapid adoption of software-defined everything including cloud services, SDDC and open networking will change GDP, industry growth, productivity and jobs. This session will also include a drill down for several industries such as finance, social media, cloud service providers and pharmaceuticals.
DevOps is speeding towards the IT world like a freight train and the hype around it is deafening. There is no reason to be afraid of this change as it is the natural reaction to the agile movement that revolutionized development just a few years ago. By definition, DevOps is the natural alignment of IT performance to business profitability. The relevance of this has yet to be quantified but it has been suggested that the route to the CEO’s chair will come from the IT leaders that successfully ma...
We are always online. We access our data, our finances, work, and various services on the Internet. But we live in a congested world of information in which the roads were built two decades ago. The quest for better, faster Internet routing has been around for a decade, but nobody solved this problem. We’ve seen band aid approaches like CDNs that attack a niche's slice of static content part of the Internet, but that’s it. It does not address the dynamic services-based Internet of today. It doe...
Ask someone to architect an Internet of Things (IoT) solution and you are guaranteed to see a reference to the cloud. This would lead you to believe that IoT requires the cloud to exist. However, there are many IoT use cases where the cloud is not feasible or desirable. In his session at @ThingsExpo, Dave McCarthy, Director of Products at Bsquare Corporation, will discuss the strategies that exist to extend intelligence directly to IoT devices and sensors, freeing them from the constraints of ...
What happens when the different parts of a vehicle become smarter than the vehicle itself? As we move toward the era of smart everything, hundreds of entities in a vehicle that communicate with each other, the vehicle and external systems create a need for identity orchestration so that all entities work as a conglomerate. Much like an orchestra without a conductor, without the ability to secure, control, and connect the link between a vehicle’s head unit, devices, and systems and to manage the ...
DevOps is being widely accepted (if not fully adopted) as essential in enterprise IT. But as Enterprise DevOps gains maturity, expands scope, and increases velocity, the need for data-driven decisions across teams becomes more acute. DevOps teams in any modern business must wrangle the ‘digital exhaust’ from the delivery toolchain, "pervasive" and "cognitive" computing, APIs and services, mobile devices and applications, the Internet of Things, and now even blockchain. In this power panel at @...
By now most people have either created their configuration management solution or are just embarking on this journey. In his session at @DevOpsSummit at 19th Cloud Expo, Marco Ceppi, a DevOps Engineer working at Canonical, will discuss how to take configuration management to the next level with modelling and orchestration. He will also discuss how and why people are moving from a machine-centric view to a service/application-oriented view of deployments, and how you can leverage the knowledge a...
@ThingsExpo has been named the Top 5 Most Influential M2M Brand by Onalytica in the ‘Machine to Machine: Top 100 Influencers and Brands.' Onalytica analyzed the online debate on M2M by looking at over 85,000 tweets to provide the most influential individuals and brands that drive the discussion. According to Onalytica the "analysis showed a very engaged community with a lot of interactive tweets. The M2M discussion seems to be more fragmented and driven by some of the major brands present in the...
In the 21st century, security on the Internet has become one of the most important issues. We hear more and more about cyber-attacks on the websites of large corporations, banks and even small businesses. When online we’re concerned not only for our own safety but also our privacy. We have to know that hackers usually start their preparation by investigating the private information of admins – the habits, interests, visited websites and so on. On the other hand, our own security is in danger bec...
Fact: storage performance problems have only gotten more complicated, as applications not only have become largely virtualized, but also have moved to cloud-based infrastructures. Storage performance in virtualized environments isn’t just about IOPS anymore. Instead, you need to guarantee performance for individual VMs, helping applications maintain performance as the number of VMs continues to go up in real time. In his session at Cloud Expo, Dhiraj Sehgal, Product and Marketing at Tintri, wil...
As software becomes more and more complex, we, as software developers, have been splitting up our code into smaller and smaller components. This is also true for the environment in which we run our code: going from bare metal, to VMs to the modern-day Cloud Native world of containers, schedulers and microservices. While we have figured out how to run containerized applications in the cloud using schedulers, we've yet to come up with a good solution to bridge the gap between getting your conta...