|By Marketwired .||
|January 11, 2013 01:02 PM EST||
OTTAWA, ONTARIO -- (Marketwire) -- 01/11/13 -- The Honourable Diane Finley, Minister of Human Resources and Skills Development, has issued the following statement regarding the loss of an external hard drive from an HRSDC office in Gatineau, Quebec which contained personal information of 583,000 Canada Student Loans Program borrowers between 2000-2006:
Full details are available in the attached backgrounder.
"I want all Canadians to know that I have expressed my disappointment to departmental officials at this unacceptable and avoidable incident in handling Canadians' personal information. As a result, I have directed that departmental officials take a number of immediate actions to ensure that such an unnecessary situation does not happen again.
"The department will be making every effort to contact the individuals whose information was lost. This includes direct notification to those for whom we have current contact information. I am releasing all details on the breach publicly and we will be working with a number of external partners to ensure that Canadians are made aware of the data loss. The Department is continuing its investigation. The Office of the Privacy Commissioner has been consulted. My office has engaged the Royal Canadian Mounted Police on this matter, given its serious nature.
"I have requested that HRSDC employees across Canada receive comprehensive communications on the seriousness of these recent incidents and that they participate in mandatory training on a new security policy to ensure that similar situations do not occur again. Further, I have instructed that the new policy contain disciplinary measures that will be implemented for staff, up to and including termination, should the strict codes of privacy and security not be followed.
"On behalf of our Government, I want to reassure Canadians that we are serious about protecting their personal information. As Minister, I will ensure that every effort is taken so that HRSDC meets the expectations of Canadians in keeping their information safe and secure."
This news release is available in alternative formats on request.
IF THERE IS A DISCREPANCY BETWEEN ANY PRINTED VERSION AND THE ELECTRONIC VERSION OF THIS NEWS RELEASE, THE ELECTRONIC VERSION WILL PREVAIL.
In late 2012, the department of Human Resources and Skills Development Canada (HRSDC) informed the Office of the Privacy Commissioner of the loss of a USB key, which contained the personal information of over 5,000 Canadians.
-- While reviewing this incident, departmental officials learned of a subsequent serious loss of Canadians' personal information. -- Although the search is ongoing, an external hard drive has been deemed lost from an HRSDC office in Gatineau, Quebec. -- The Department is continuing its investigation. The Office of the Privacy Commissioner has been consulted. The office of the Minister has engaged the Royal Canadian Mounted Police on this matter, given its serious nature.
Details regarding loss of the hard drive
-- A hard drive containing personal information on 583,000 Canada Student Loans borrowers dated from 2000-2006 has been deemed lost at an HSRDC office in Gatineau, Quebec, although the search is ongoing. -- The file contained information including student names, dates of birth, Social Insurance Numbers, addresses and student loan balances from recipients across the country (except Quebec, Nunavut and the Northwest Territories as they manage their own student loan programs). -- Personal contact information of 250 HRSDC employees was also on the hard drive. -- No banking or medical information was included on the drive. -- The client information was saved onto an external hard drive as a back- up storage option.
Timeline of events
-- November 5, 2012: A HRSDC employee discovered that an external hard drive was missing. Search efforts began. -- November 28: The Departmental Security Officer was notified. -- December 6: Discovery that personal information of Canada Student Loans Program clients was on the hard drive. -- December 14: The Office of the Privacy Commissioner was notified. -- January 7: The incident was referred to the Royal Canadian Mounted Police. -- January 11: Canadian public was informed of the incident.
Process for inquiries and more information
HRSDC is sending letters to individuals affected, for whom we have current contact information, to advise them of the incident and what steps to take to help protect their personal information.
A toll-free number has been set-up at 1-866-885-1866 (or 416-572-1113 for those outside of North America) for individuals to verify if they are affected by this incident, and to ask additional questions regarding this issue. Hours of operation will be 8:00 a.m.-8:00 p.m. (EST), 7 days a week, starting Monday, January 14, 2013, for as long as needed.
People with a hearing or speech impairment and using a teletypewriter (TTY) can call 1-800-263-5883. Hours of operation will be 8:00 a.m. -8:00 p.m. (EST), 7 days a week, starting Monday, January 14, 2013, for as long as needed.
All details on this incident and how Canadians can protect their personal information are available at http://www.canlearn.ca/eng/main/spotlighton/privacy/index.shtml
New HRSDC policy for storing secure information
The Minister has directed that the overall policy for security and storage of personal information at HRSDC be strengthened and improved. The highlights are:
-- New, stricter protocols to be implemented immediately. Portable hard drives are no longer permitted. Unapproved USB keys are not to be connected to the network; -- Immediate risk assessments of all portable security devices used in the Department's work environment to ensure that appropriate safeguards are in place; these assessments will continue on a regular, ongoing basis; -- Mandatory training for all employees regarding the proper handling of sensitive information, including personal information; -- Implement new data loss prevention technology, which can be configured to control or prevent the transfer of sensitive information; -- Disciplinary measures that will be implemented for staff, up to and including termination, should the strict codes of privacy and security not be followed.
Office of Minister Finley
Media Relations Office
Human Resources and Skills Development Canada
In his session at Cloud Expo, Robert Cohen, an economist and senior fellow at the Economic Strategy Institute, provideed economic scenarios that describe how the rapid adoption of software-defined everything including cloud services, SDDC and open networking will change GDP, industry growth, productivity and jobs. This session also included a drill down for several industries such as finance, social media, cloud service providers and pharmaceuticals.
Dec. 7, 2016 09:15 PM EST Reads: 301
In IT, we sometimes coin terms for things before we know exactly what they are and how they’ll be used. The resulting terms may capture a common set of aspirations and goals – as “cloud” did broadly for on-demand, self-service, and flexible computing. But such a term can also lump together diverse and even competing practices, technologies, and priorities to the point where important distinctions are glossed over and lost.
Dec. 7, 2016 08:45 PM EST Reads: 1,625
Data is the fuel that drives the machine learning algorithmic engines and ultimately provides the business value. In his session at Cloud Expo, Ed Featherston, a director and senior enterprise architect at Collaborative Consulting, discussed the key considerations around quality, volume, timeliness, and pedigree that must be dealt with in order to properly fuel that engine.
Dec. 7, 2016 08:15 PM EST Reads: 2,204
All clouds are not equal. To succeed in a DevOps context, organizations should plan to develop/deploy apps across a choice of on-premise and public clouds simultaneously depending on the business needs. This is where the concept of the Lean Cloud comes in - resting on the idea that you often need to relocate your app modules over their life cycles for both innovation and operational efficiency in the cloud. In his session at @DevOpsSummit at19th Cloud Expo, Valentin (Val) Bercovici, CTO of Soli...
Dec. 7, 2016 07:15 PM EST Reads: 1,782
Enterprise IT has been in the era of Hybrid Cloud for some time now. But it seems most conversations about Hybrid are focused on integrating AWS, Microsoft Azure, or Google ECM into existing on-premises systems. Where is all the Private Cloud? What do technology providers need to do to make their offerings more compelling? How should enterprise IT executives and buyers define their focus, needs, and roadmap, and communicate that clearly to the providers?
Dec. 7, 2016 07:15 PM EST Reads: 356
SYS-CON Events announced today that Dataloop.IO, an innovator in cloud IT-monitoring whose products help organizations save time and money, has been named “Bronze Sponsor” of SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Dataloop.IO is an emerging software company on the cutting edge of major IT-infrastructure trends including cloud computing and microservices. The company, founded in the UK but now based in San Fran...
Dec. 7, 2016 07:00 PM EST Reads: 461
Join Impiger for their featured webinar: ‘Cloud Computing: A Roadmap to Modern Software Delivery’ on November 10, 2016, at 12:00 pm CST. Very few companies have not experienced some impact to their IT delivery due to the evolution of cloud computing. This webinar is not about deciding whether you should entertain moving some or all of your IT to the cloud, but rather, a detailed look under the hood to help IT professionals understand how cloud adoption has evolved and what trends will impact th...
Dec. 7, 2016 06:00 PM EST Reads: 2,657
In his session at 19th Cloud Expo, Claude Remillard, Principal Program Manager in Developer Division at Microsoft, contrasted how his team used config as code and immutable patterns for continuous delivery of microservices and apps to the cloud. He showed how the immutable patterns helps developers do away with most of the complexity of config as code-enabling scenarios such as rollback, zero downtime upgrades with far greater simplicity. He also demoed building immutable pipelines in the cloud ...
Dec. 7, 2016 06:00 PM EST Reads: 1,870
"We are the public cloud providers. We are currently providing 50% of the resources they need for doing e-commerce business in China and we are hosting about 60% of mobile gaming in China," explained Yi Zheng, CPO and VP of Engineering at CDS Global Cloud, in this SYS-CON.tv interview at 19th Cloud Expo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
Dec. 7, 2016 05:45 PM EST Reads: 1,099
"We are a custom software development, engineering firm. We specialize in cloud applications from helping customers that have on-premise applications migrating to the cloud, to helping customers design brand new apps in the cloud. And we specialize in mobile apps," explained Peter Di Stefano, Vice President of Marketing at Impiger Technologies, in this SYS-CON.tv interview at 19th Cloud Expo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
Dec. 7, 2016 05:15 PM EST Reads: 330
IoT solutions exploit operational data generated by Internet-connected smart “things” for the purpose of gaining operational insight and producing “better outcomes” (for example, create new business models, eliminate unscheduled maintenance, etc.). The explosive proliferation of IoT solutions will result in an exponential growth in the volume of IoT data, precipitating significant Information Governance issues: who owns the IoT data, what are the rights/duties of IoT solutions adopters towards t...
Dec. 7, 2016 05:15 PM EST Reads: 262
As data explodes in quantity, importance and from new sources, the need for managing and protecting data residing across physical, virtual, and cloud environments grow with it. Managing data includes protecting it, indexing and classifying it for true, long-term management, compliance and E-Discovery. Commvault can ensure this with a single pane of glass solution – whether in a private cloud, a Service Provider delivered public cloud or a hybrid cloud environment – across the heterogeneous enter...
Dec. 7, 2016 05:15 PM EST Reads: 1,750
Businesses and business units of all sizes can benefit from cloud computing, but many don't want the cost, performance and security concerns of public cloud nor the complexity of building their own private clouds. Today, some cloud vendors are using artificial intelligence (AI) to simplify cloud deployment and management. In his session at 20th Cloud Expo, Ajay Gulati, Co-founder and CEO of ZeroStack, will discuss how AI can simplify cloud operations. He will cover the following topics: why clou...
Dec. 7, 2016 05:15 PM EST Reads: 926
@DevOpsSummit taking place June 6-8, 2017 at Javits Center, New York City, is co-located with the 20th International Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. @DevOpsSummit at Cloud Expo New York Call for Papers is now open.
Dec. 7, 2016 05:00 PM EST Reads: 1,919
Everyone knows that truly innovative companies learn as they go along, pushing boundaries in response to market changes and demands. What's more of a mystery is how to balance innovation on a fresh platform built from scratch with the legacy tech stack, product suite and customers that continue to serve as the business' foundation. In his General Session at 19th Cloud Expo, Michael Chambliss, Head of Engineering at ReadyTalk, discussed why and how ReadyTalk diverted from healthy revenue and mor...
Dec. 7, 2016 04:30 PM EST Reads: 1,676