|By Marketwired .||
|January 24, 2013 01:00 PM EST||
COLORADO SPRINGS, CO -- (Marketwire) -- 01/24/13 -- CodeBaby, a leading provider of Online Customer Experience solutions, today announced the appointment of Russ Uhlmann Jr. to the position of Executive Vice President of Business Development.
In his role with CodeBaby, Mr. Uhlmann will lead all business development initiatives for the organization, working to open up new opportunities in industries that would benefit from offering superior online customer experiences. Mr. Uhlmann will initially focus on growing the company's presence in the healthcare, eLearning, and help desk space(s). He will then pull from his vast experience penetrating new industries to quickly expand CodeBaby's sales team and accelerate the company's market.
"Russ brings an unmatched record of success in growing sales channels, specifically in healthcare, "said CodeBaby CEO Dennis McGuire. "We are very pleased to have him lead our business development team and look forward to utilizing his experience and demonstrated know-how as we continue to bring CodeBaby's technology into new markets."
Prior to joining CodeBaby, Russ spent five years with Xerox Services (formerly ACS), a multi-billion dollar provider of BPO and technology solutions to Global 1000 companies. During his tenure with Xerox/ACS, Russ was focused on managing and growing the company's healthcare footprint in several increasingly responsible roles -- VP Business Development for Healthcare Payers and Pharma, VP Strategic Accounts and VP/Client Managing Director. Most recently Russ led the team responsible for the relationship with Xerox's largest and most strategic healthcare accounts.
Before joining Xerox/ACS, Mr. Uhlmann had a successful career in a number of client-facing roles including Sales, Business Development, Sales Management and M&A. Russ was part of the early-stage management team for Protocol Communications, a vertically integrated BPO and Marketing Services provider. During his tenure, the company grew from a startup to exceed $180 million in annual revenues through a combination of organic sales and acquisitions. At Protocol, Mr. Uhlmann held the position of Senior Vice President of Business Development, responsible for National Account Sales and M&A activity.
Previously, Mr. Uhlmann worked as VP of Sales, Southern Region, for Indigo America where he led a team to exceed annual revenues of $250 million in less than four years. He also spent 13 years at Gerber Scientific where his greatest achievement was starting a new business segment which he grew from start-up to $30M + in three years.
"CodeBaby possesses products that can help companies in an endless number of industries meet the challenge of creating robust customer self-service programs," said Russ Uhlmann Jr. "I'm very pleased to be part of the team and even more excited by the opportunity to grow the CodeBaby brand."
Russ Uhlmann Jr. holds a degree in finance from Auburn University.
CodeBaby is a leading virtual assistant technology provider that enables companies to increase online customer engagement, drive conversion objectives, and improve online self-service. Customized and interactive CIVA solutions create tremendous value for a rapidly growing number of Fortune 1000 companies as well as mid-sized clients. Companies using CodeBaby improve their bottom line through enhanced online customer experience, increased up-sell/cross-sell events, lead capture, improved data capture, effective self-service, enhanced brand promotion, and customer retention. http://www.codebaby.com
SYS-CON Events announced today that G2G3 will exhibit at SYS-CON's @DevOpsSummit Silicon Valley, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. Based on a collective appreciation for user experience, design, and technology, G2G3 is uniquely qualified and motivated to redefine how organizations and people engage in an increasingly digital world.
Aug. 31, 2015 11:00 PM EDT Reads: 495
Any Ops team trying to support a company in today’s cloud-connected world knows that a new way of thinking is required – one just as dramatic than the shift from Ops to DevOps. The diversity of modern operations requires teams to focus their impact on breadth vs. depth. In his session at DevOps Summit, Adam Serediuk, Director of Operations at xMatters, Inc., will discuss the strategic requirements of evolving from Ops to DevOps, and why modern Operations has begun leveraging the “NoOps” approa...
Aug. 31, 2015 10:30 PM EDT Reads: 394
Too often with compelling new technologies market participants become overly enamored with that attractiveness of the technology and neglect underlying business drivers. This tendency, what some call the “newest shiny object syndrome,” is understandable given that virtually all of us are heavily engaged in technology. But it is also mistaken. Without concrete business cases driving its deployment, IoT, like many other technologies before it, will fade into obscurity.
Aug. 31, 2015 09:00 PM EDT Reads: 363
Organizations from small to large are increasingly adopting cloud solutions to deliver essential business services at a much lower cost. According to cyber security experts, the frequency and severity of cyber-attacks are on the rise, causing alarm to businesses and customers across a variety of industries. To defend against exploits like these, a company must adopt a comprehensive security defense strategy that is designed for their business. In 2015, organizations such as United Airlines, Sony...
Aug. 31, 2015 07:15 PM EDT Reads: 478
The Internet of Things is in the early stages of mainstream deployment but it promises to unlock value and rapidly transform how organizations manage, operationalize, and monetize their assets. IoT is a complex structure of hardware, sensors, applications, analytics and devices that need to be able to communicate geographically and across all functions. Once the data is collected from numerous endpoints, the challenge then becomes converting it into actionable insight.
Aug. 31, 2015 07:00 PM EDT
Puppet Labs has announced the next major update to its flagship product: Puppet Enterprise 2015.2. This release includes new features providing DevOps teams with clarity, simplicity and additional management capabilities, including an all-new user interface, an interactive graph for visualizing infrastructure code, a new unified agent and broader infrastructure support.
Aug. 31, 2015 06:30 PM EDT Reads: 520
Consumer IoT applications provide data about the user that just doesn’t exist in traditional PC or mobile web applications. This rich data, or “context,” enables the highly personalized consumer experiences that characterize many consumer IoT apps. This same data is also providing brands with unprecedented insight into how their connected products are being used, while, at the same time, powering highly targeted engagement and marketing opportunities. In his session at @ThingsExpo, Nathan Trel...
Aug. 31, 2015 06:00 PM EDT Reads: 243
Amazon and Google have built software-defined data centers (SDDCs) that deliver massively scalable services with great efficiency. Yet, building SDDCs has proven to be a near impossibility for ‘normal’ companies without hyper-scale resources. In his session at 17th Cloud Expo, David Cauthron, founder and chief executive officer of Nimboxx, will discuss the evolution of virtualization (hardware, application, memory, storage) and how commodity / open source hyper converged infrastructure (HCI) so...
Aug. 31, 2015 04:45 PM EDT
In their Live Hack” presentation at 17th Cloud Expo, Stephen Coty and Paul Fletcher, Chief Security Evangelists at Alert Logic, will provide the audience with a chance to see a live demonstration of the common tools cyber attackers use to attack cloud and traditional IT systems. This “Live Hack” uses open source attack tools that are free and available for download by anybody. Attendees will learn where to find and how to operate these tools for the purpose of testing their own IT infrastructu...
Aug. 31, 2015 04:30 PM EDT Reads: 453
The web app is agile. The REST API is agile. The testing and planning are agile. But alas, data infrastructures certainly are not. Once an application matures, changing the shape or indexing scheme of data often forces at best a top down planning exercise and at worst includes schema changes that force downtime. The time has come for a new approach that fundamentally advances the agility of distributed data infrastructures. Come learn about a new solution to the problems faced by software organ...
Aug. 31, 2015 04:30 PM EDT
With the Apple Watch making its way onto wrists all over the world, it’s only a matter of time before it becomes a staple in the workplace. In fact, Forrester reported that 68 percent of technology and business decision-makers characterize wearables as a top priority for 2015. Recognizing their business value early on, FinancialForce.com was the first to bring ERP to wearables, helping streamline communication across front and back office functions. In his session at @ThingsExpo, Kevin Roberts...
Aug. 31, 2015 03:15 PM EDT
IBM’s Blue Box Cloud, powered by OpenStack, is now available in any of IBM’s globally integrated cloud data centers running SoftLayer infrastructure. Less than 90 days after its acquisition of Blue Box, IBM has integrated its Blue Box Cloud Dedicated private-cloud-as-a-service into its broader portfolio of OpenStack® based solutions. The announcement, made today at the OpenStack Silicon Valley event, further highlights IBM’s continued support to deliver OpenStack solutions across all cloud depl...
Aug. 31, 2015 03:00 PM EDT Reads: 247
Red Hat is investing in Tesora, the number one contributor to OpenStack Trove Database as a Service (DBaaS) also ranked among the top 20 companies contributing to OpenStack overall. Tesora, the company bringing OpenStack Trove Database as a Service (DBaaS) to the enterprise, has announced that Red Hat and others have invested in the company as a part of Tesora's latest funding round. The funding agreement expands on the ongoing collaboration between Tesora and Red Hat, which dates back to Febr...
Aug. 31, 2015 02:45 PM EDT Reads: 371
With the proliferation of connected devices underpinning new Internet of Things systems, Brandon Schulz, Director of Luxoft IoT – Retail, will be looking at the transformation of the retail customer experience in brick and mortar stores in his session at @ThingsExpo. Questions he will address include: Will beacons drop to the wayside like QR codes, or be a proximity-based profit driver? How will the customer experience change in stores of all types when everything can be instrumented and a...
Aug. 31, 2015 02:30 PM EDT Reads: 456
The Internet of Things (IoT) is about the digitization of physical assets including sensors, devices, machines, gateways, and the network. It creates possibilities for significant value creation and new revenue generating business models via data democratization and ubiquitous analytics across IoT networks. The explosion of data in all forms in IoT requires a more robust and broader lens in order to enable smarter timely actions and better outcomes. Business operations become the key driver of I...
Aug. 31, 2015 02:30 PM EDT Reads: 416