Welcome!

News Feed Item

The Doctor Will Skype You Now – Seattle’s Carena Launches CareSimple: On-Demand 24/7 Webcam and Phone Visits with Doctors and Nurse Practitioners

Today, Seattle-based Carena launched CareSimple (www.caresimple.com), a medical service that provides consumers easy and affordable access to doctors and nurse practitioners 24/7 via phone and webcam. For the first time, individuals and families in Washington State and California can “go to the doctor” whenever they want without leaving their homes or offices, for less than the cost of a standard doctor’s office visit.

“Everyone’s had a day ruined by an unexpected healthcare issue,” said Ralph C. Derrickson, CEO of Carena. “It may not be serious, but it is urgent. Often, people just need answers – is it serious enough for an office visit or a trip to the ER? Do I need a prescription? CareSimple can treat most things right away over the phone or webcam, at a fraction of the cost, with no travel or waiting room.”

“CareSimple is leveraging technology to deliver simple, effective and affordable help to consumers seeking medical care,” continued Derrickson. “Our Seattle-based medical team is specially trained in the use of technology to diagnose and treat everyday healthcare issues like the flu, bladder and sinus infections, or rashes. We are not a nurse line. We are healthcare for the way we live and work today.”

Seeking medical care today is also financially unpredictable. As of January 1, many people found themselves on a high-deductible healthcare plan where the first few thousand dollars of medical expenses are out of pocket. In Seattle, routine office visits cost between $150 and $350 and a trip to the ER can easily cost over $1,000. Often, the patient won’t know until as much as 45 days later when they get a bill from their insurance company.

CareSimple has straightforward, fixed pricing, so patients will always know up front what the cost of care will be. And, if CareSimple forwards a patient to the ER or Urgent Care, the provider will call ahead and the patient won’t be charged for their virtual visit. This simple approach, combined with personalized treatment plans and reports to the patient’s primary care physicians after a CareSimple visit, allows patients to make better-informed, cost-effective healthcare decisions for themselves and their families.

“I went to the doctor and it cost me $250 for the office visit plus $200 in lost income,” said Corey Myers, a CareSimple patient and personal trainer in Seattle. “CareSimple was able to provide the same diagnosis and prescription for a fraction of the cost. And, it was on my schedule, so I didn’t have to miss work. Next time, I am calling CareSimple first.”

CareSimple memberships cost $35 per month for families and $25 per month for individuals. Members receive unlimited $5 visits and will have access to a vast repository of easily searchable health and wellness information, videos, and tools with additional features being added monthly. Non-member pricing is $85 per visit, with new patients paying just $10 for their first appointment.

“Our providers have always placed a huge emphasis on quality time and education with patients,” said Amber Ratcliffe, VP of Marketing and Business Development at Carena. “CareSimple is personalized, high-touch care; you can see each other and the emotional side of healthcare comes through. It’s amazing how well it works.”

CareSimple Medical Providers employs about 20 Seattle-area family and emergency medicine doctors and nurse practitioners. Each provider is board-certified in Washington and California and is trained to diagnose and deliver care using phones, webcams, and traditional house calls, if necessary. CareSimple’s medical providers are some of the most experienced in the industry—they already treat more than 300,000 employees of large self-insured companies and hospital systems in the Northwest as clients of parent company Carena. To date, 98 percent of CareSimple patients have reported that their health concern was resolved to their satisfaction.

About Carena, Inc.

Carena, Inc. is a Seattle-based team of medical, consumer service, and technology professionals committed to delivering the best health care experience possible. Its technology-enabled care delivery model provides access to healthcare 24 hours a day, 365 days a year via phone, secure video, and the traditional house call. Carena provides health care solutions to patients through self-insured organizations, health insurance companies, health systems and via its online service—CareSimple.com. Carena’s innovative approach results in lower medical costs and high patient satisfaction. Carena’s unique 24/7 services were designed to support the patient/primary care provider relationship by providing care and education when the patient’s primary care provider is not available. Carena is redefining health care by changing how patients access care and providers deliver it. CareSimple’s launch comes on the heels of a recent $14 million round of financing for Carena, led by Catholic Health Initiatives (CHI), a national nonprofit health system. In addition, CEO Ralph Derrickson was recently recognized with an Industry Innovator Award from the Institute for Healthcare Consumerism. The award highlights Carena’s success in creating and delivering innovative healthcare solutions for businesses and consumers. More information about Carena is available at www.CarenaMD.com.

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
Everything run by electricity will eventually be connected to the Internet. Get ahead of the Internet of Things revolution and join Akvelon expert and IoT industry leader, Sergey Grebnov, in his session at @ThingsExpo, for an educational dive into the world of managing your home, workplace and all the devices they contain with the power of machine-based AI and intelligent Bot services for a completely streamlined experience.
Because IoT devices are deployed in mission-critical environments more than ever before, it’s increasingly imperative they be truly smart. IoT sensors simply stockpiling data isn’t useful. IoT must be artificially and naturally intelligent in order to provide more value In his session at @ThingsExpo, John Crupi, Vice President and Engineering System Architect at Greenwave Systems, will discuss how IoT artificial intelligence (AI) can be carried out via edge analytics and machine learning techn...
FinTechs use the cloud to operate at the speed and scale of digital financial activity, but are often hindered by the complexity of managing security and compliance in the cloud. In his session at 20th Cloud Expo, Sesh Murthy, co-founder and CTO of Cloud Raxak, showed how proactive and automated cloud security enables FinTechs to leverage the cloud to achieve their business goals. Through business-driven cloud security, FinTechs can speed time-to-market, diminish risk and costs, maintain continu...
SYS-CON Events announced today that Datera, that offers a radically new data management architecture, has been named "Exhibitor" of SYS-CON's 21st International Cloud Expo ®, which will take place on Oct 31 - Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Datera is transforming the traditional datacenter model through modern cloud simplicity. The technology industry is at another major inflection point. The rise of mobile, the Internet of Things, data storage and Big...
Existing Big Data solutions are mainly focused on the discovery and analysis of data. The solutions are scalable and highly available but tedious when swapping in and swapping out occurs in disarray and thrashing takes place. The resolution for thrashing through machine learning algorithms and support nomenclature is through simple techniques. Organizations that have been collecting large customer data are increasingly seeing the need to use the data for swapping in and out and thrashing occurs ...
Consumers increasingly expect their electronic "things" to be connected to smart phones, tablets and the Internet. When that thing happens to be a medical device, the risks and benefits of connectivity must be carefully weighed. Once the decision is made that connecting the device is beneficial, medical device manufacturers must design their products to maintain patient safety and prevent compromised personal health information in the face of cybersecurity threats. In his session at @ThingsExpo...
As many know, the first generation of Cloud Management Platform (CMP) solutions were designed for managing virtual infrastructure (IaaS) and traditional applications. But that’s no longer enough to satisfy evolving and complex business requirements. In his session at 21st Cloud Expo, Scott Davis, Embotics CTO, will explore how next-generation CMPs ensure organizations can manage cloud-native and microservice-based application architectures, while also facilitating agile DevOps methodology. He wi...
In his session at @ThingsExpo, Arvind Radhakrishnen discussed how IoT offers new business models in banking and financial services organizations with the capability to revolutionize products, payments, channels, business processes and asset management built on strong architectural foundation. The following topics were covered: How IoT stands to impact various business parameters including customer experience, cost and risk management within BFS organizations.
SYS-CON Events announced today that CA Technologies has been named "Platinum Sponsor" of SYS-CON's 21st International Cloud Expo®, which will take place October 31-November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. CA Technologies helps customers succeed in a future where every business - from apparel to energy - is being rewritten by software. From planning to development to management to security, CA creates software that fuels transformation for companies in the applic...
From 2013, NTT Communications has been providing cPaaS service, SkyWay. Its customer’s expectations for leveraging WebRTC technology are not only typical real-time communication use cases such as Web conference, remote education, but also IoT use cases such as remote camera monitoring, smart-glass, and robotic. Because of this, NTT Communications has numerous IoT business use-cases that its customers are developing on top of PaaS. WebRTC will lead IoT businesses to be more innovative and address...
An increasing number of companies are creating products that combine data with analytical capabilities. Running interactive queries on Big Data requires complex architectures to store and query data effectively, typically involving data streams, an choosing efficient file format/database and multiple independent systems that are tied together through custom-engineered pipelines. In his session at @BigDataExpo at @ThingsExpo, Tomer Levi, a senior software engineer at Intel’s Advanced Analytics ...
Blockchain is a shared, secure record of exchange that establishes trust, accountability and transparency across business networks. Supported by the Linux Foundation's open source, open-standards based Hyperledger Project, Blockchain has the potential to improve regulatory compliance, reduce cost as well as advance trade. Are you curious about how Blockchain is built for business? In her session at 21st Cloud Expo, René Bostic, Technical VP of the IBM Cloud Unit in North America, will discuss th...
yperConvergence came to market with the objective of being simple, flexible and to help drive down operating expenses. It reduced the footprint by bundling the compute/storage/network into one box. This brought a new set of challenges as the HyperConverged vendors are very focused on their own proprietary building blocks. If you want to scale in a certain way, let’s say you identified a need for more storage and want to add a device that is not sold by the HyperConverged vendor, forget about it....
SYS-CON Events announced today that App2Cloud will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct. 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. App2Cloud is an online Platform, specializing in migrating legacy applications to any Cloud Providers (AWS, Azure, Google Cloud).
Recently, IoT seems emerging as a solution vehicle for data analytics on real-world scenarios from setting a room temperature setting to predicting a component failure of an aircraft. Compared with developing an application or deploying a cloud service, is an IoT solution unique? If so, how? How does a typical IoT solution architecture consist? And what are the essential components and how are they relevant to each other? How does the security play out? What are the best practices in formulating...