|By Business Wire||
|February 6, 2013 01:14 PM EST||
QuadraMed® Corporation today announced that it has signed an agreement with Q-Matic Corporation (Qmatic), the global leader in Customer Flow Management, to offer health systems self-service technology that manages patient flow before, during, and after a patient visit. The Qmatic solution helps healthcare organizations improve the patient experience with shorter, more informative wait times, and operational efficiency through better resource management. The solution will be offered by QuadraMed through its partnership agreement, which will further expand the patient experience and self-service capabilities QuadraMed delivers through its enterprise Access Management suite.
QuadraMed’s Access Management suite ensures the correct identification of the right patient before care is rendered, efficient scheduling of complex appointments across the enterprise, and offers innovative Enterprise Self-Service solutions that create the most convenient experience possible for patients. Patients can easily check themselves in for service, verify demographic and insurance information, complete forms, make payments, and schedule appointments—all from a point-of-service device such as a kiosk or online. The result—immediate benefits for patients and staff, and a significant boost to an organization’s bottom line.
With Qmatic, patient flow is managed. The process begins when patients check in using a registration point-of-service device and are placed in the appropriate service queue. Patients are informed of their estimated wait time and can track their status on monitors strategically placed for easy viewing, or with text messages that eliminate restrictive waiting in designated locations. Providing patients the means to monitor their progress promotes a relaxed environment with a controlled and fair waiting process. Additionally, Qmatic technology allows staff members to electronically track patients in queue, call them for service, and transfer them to other queues or departments. This ensures that patients are efficiently routed through the organization following check in. Qmatic technology seamlessly ensures that the right patient is routed to the right place at the right time.
“Qmatic strives to create remarkable experiences for healthcare organizations and give time back to the patients and healthcare professionals who use our solutions,” said Thomas Sareyko, CEO of Qmatic’s United States and Canada subsidiaries. “We’re excited about our partnership with QuadraMed, which will enable us to now offer integration with patient access, identity management, and revenue cycle management solutions and further enhance the healthcare experience for providers and patients.”
“Patient-facing self-service is crucial to building loyalty in today’s competitive healthcare industry, as consumers demand the convenience and choice that the technology offers,” said Duncan W. James, QuadraMed president and CEO. “The collaboration of Qmatic and QuadraMed will transform the healthcare visit by placing more focus on the patient without adding unnecessary burden on registration staff, resulting in increased operational efficiency and improved patient satisfaction.”
Q-Matic Corporation (Qmatic) is the inventor of Customer Flow Management (CFM) and the world’s largest queue management company. CFM is a methodology for managing customer flow and experience from initial contact through service delivery. In healthcare, we call this Patient Flow Management (PFM). Qmatic operates in 122 countries with 55,000 installations globally in the healthcare, public, retail, finance, education and travel sectors. Every year, a Qmatic system is used 1.8 billion times throughout the world. For more information about Qmatic, visit http://qmatic.com/en/us/Sectors/Healthcare/ or http://www.qmatic.com/en/us/50-Tips-on-healthcare1/50-Tips-on-healthcare/.
About QuadraMed Corporation
QuadraMed® is a provider of award-winning healthcare technologies and services that improve the safety, quality and efficiency of patient care. For 20 years, QuadraMed has provided solutions that help make our clients successful by streamlining processes, driving positive clinical outcomes and improving patient satisfaction and financial health. Behind the Company's products and services is a staff of 475 professionals who support clients at over 1,200 healthcare provider facilities. For more information about QuadraMed, visit www.quadramed.com.
QuadraMed is a registered trademark of QuadraMed Corporation. All other trademarks are the property of their respective holders.
The IoT has the potential to create a renaissance of manufacturing in the US and elsewhere. In his session at 18th Cloud Expo, Florent Solt, CTO and chief architect of Netvibes, will discuss how the expected exponential increase in the amount of data that will be processed, transported, stored, and accessed means there will be a huge demand for smart technologies to deliver it. Florent Solt is the CTO and chief architect of Netvibes. Prior to joining Netvibes in 2007, he co-founded Rift Technol...
May. 1, 2016 11:00 PM EDT Reads: 1,584
If there is anything we have learned by now, is that every business paves their own unique path for releasing software- every pipeline, implementation and practices are a bit different, and DevOps comes in all shapes and sizes. Software delivery practices are often comprised of set of several complementing (or even competing) methodologies – such as leveraging Agile, DevOps and even a mix of ITIL, to create the combination that’s most suitable for your organization and that maximize your busines...
May. 1, 2016 08:00 PM EDT Reads: 1,844
The increasing popularity of the Internet of Things necessitates that our physical and cognitive relationship with wearable technology will change rapidly in the near future. This advent means logging has become a thing of the past. Before, it was on us to track our own data, but now that data is automatically available. What does this mean for mHealth and the "connected" body? In her session at @ThingsExpo, Lisa Calkins, CEO and co-founder of Amadeus Consulting, will discuss the impact of wea...
May. 1, 2016 07:00 PM EDT Reads: 739
SYS-CON Events announced today that Peak 10, Inc., a national IT infrastructure and cloud services provider, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. Peak 10 provides reliable, tailored data center and network services, cloud and managed services. Its solutions are designed to scale and adapt to customers’ changing business needs, enabling them to lower costs, improve performance and focus inter...
May. 1, 2016 06:00 PM EDT Reads: 1,145
See storage differently! Storage performance problems have only gotten worse and harder to solve as applications have become largely virtualized and moved to a cloud-based infrastructure. Storage performance in a virtualized environment is not just about IOPS, it is about how well that potential performance is guaranteed to individual VMs for these apps as the number of VMs keep going up real time. In his session at 18th Cloud Expo, Dhiraj Sehgal, in product and marketing at Tintri, will discu...
May. 1, 2016 06:00 PM EDT Reads: 808
We’ve worked with dozens of early adopters across numerous industries and will debunk common misperceptions, which starts with understanding that many of the connected products we’ll use over the next 5 years are already products, they’re just not yet connected. With an IoT product, time-in-market provides much more essential feedback than ever before. Innovation comes from what you do with the data that the connected product provides in order to enhance the customer experience and optimize busi...
May. 1, 2016 05:00 PM EDT Reads: 1,010
Up until last year, enterprises that were looking into cloud services usually undertook a long-term pilot with one of the large cloud providers, running test and dev workloads in the cloud. With cloud’s transition to mainstream adoption in 2015, and with enterprises migrating more and more workloads into the cloud and in between public and private environments, the single-provider approach must be revisited. In his session at 18th Cloud Expo, Yoav Mor, multi-cloud solution evangelist at Cloudy...
May. 1, 2016 04:30 PM EDT Reads: 1,474
In his session at @ThingsExpo, Chris Klein, CEO and Co-founder of Rachio, will discuss next generation communities that are using IoT to create more sustainable, intelligent communities. One example is Sterling Ranch, a 10,000 home development that – with the help of Siemens – will integrate IoT technology into the community to provide residents with energy and water savings as well as intelligent security. Everything from stop lights to sprinkler systems to building infrastructures will run ef...
May. 1, 2016 04:00 PM EDT Reads: 927
SYS-CON Events announced today that Enzu, a leading provider of cloud hosting solutions, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. Enzu’s mission is to be the leading provider of enterprise cloud solutions worldwide. Enzu enables online businesses to use its IT infrastructure to their competitive advantage. By offering a suite of proven hosting and management services, Enzu wants companies to foc...
May. 1, 2016 03:15 PM EDT Reads: 1,028
So, you bought into the current machine learning craze and went on to collect millions/billions of records from this promising new data source. Now, what do you do with them? Too often, the abundance of data quickly turns into an abundance of problems. How do you extract that "magic essence" from your data without falling into the common pitfalls? In her session at @ThingsExpo, Natalia Ponomareva, Software Engineer at Google, will provide tips on how to be successful in large scale machine lear...
May. 1, 2016 01:45 PM EDT Reads: 1,229
SYS-CON Events announced today that Stratoscale, the software company developing the next generation data center operating system, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. Stratoscale is revolutionizing the data center with a zero-to-cloud-in-minutes solution. With Stratoscale’s hardware-agnostic, Software Defined Data Center (SDDC) solution to store everything, run anything and scale everywhere...
May. 1, 2016 01:30 PM EDT Reads: 1,570
Digital payments using wearable devices such as smart watches, fitness trackers, and payment wristbands are an increasing area of focus for industry participants, and consumer acceptance from early trials and deployments has encouraged some of the biggest names in technology and banking to continue their push to drive growth in this nascent market. Wearable payment systems may utilize near field communication (NFC), radio frequency identification (RFID), or quick response (QR) codes and barcodes...
May. 1, 2016 01:30 PM EDT Reads: 811
Angular 2 is a complete re-write of the popular framework AngularJS. Programming in Angular 2 is greatly simplified – now it's a component-based well-performing framework. This immersive one-day workshop at 18th Cloud Expo, led by Yakov Fain, a Java Champion and a co-founder of the IT consultancy Farata Systems and the product company SuranceBay, will provide you with everything you wanted to know about Angular 2.
May. 1, 2016 01:00 PM EDT Reads: 1,745
You think you know what’s in your data. But do you? Most organizations are now aware of the business intelligence represented by their data. Data science stands to take this to a level you never thought of – literally. The techniques of data science, when used with the capabilities of Big Data technologies, can make connections you had not yet imagined, helping you discover new insights and ask new questions of your data. In his session at @ThingsExpo, Sarbjit Sarkaria, data science team lead ...
May. 1, 2016 12:45 PM EDT Reads: 815