Welcome!

News Feed Item

New Release of Unisys Baggage Reconciliation System Helps Enhance Security and Efficiency of Baggage Handling at Airport

Enhancements include real-time monitoring of ground handler service level performance and new mobile app for passengers to track baggage arrival time

BLUE BELL, Pa., April 9, 2013 /PRNewswire/ -- Unisys Corporation (NYSE: UIS) today announced enhancements to its Baggage Reconciliation System (BRS) featuring more detailed information about baggage handling requirements for incoming flights, real-time monitoring and alerts of service level agreements (SLAs), and a mobile app to provide passengers with live updates on when and where to collect their bags.

The Unisys Baggage Reconciliation System is available from Unisys as a managed service to airlines, airports and authorities responsible for the security of air passenger baggage.

The Unisys Baggage Reconciliation System links passengers with their bags, tracking both as they move through the system, helping airlines comply with industry security requirements which decree unaccompanied baggage can't travel ahead of the passenger.

When passengers check in their luggage, each bag receives a barcode, which is then scanned and reconciled with a passenger record before the bag is loaded onto the aircraft. Permanent RFID bag tags are processed in the same way. As the airline has a record of the baggage loading order, bags can be quickly identified and recovered if passengers fail to board, preventing costly and annoying flight delays.

Mr. Olivier Houri, President and General Manager, Global Transportation, Unisys said the Unisys BRS is an example of how processes implemented to primarily comply with security requirements can be harnessed to improve business operations and therefore provide true business benefits. "The BRS helps ground handlers process arriving baggage quickly, providing a better customer experience for air travelers while helping airlines and airports utilize their resources more efficiently," Mr. Houri said.

A new feature of the Unisys BRS is a mobile app to improve the passenger's experience by providing real-time relevant information about their bags. Available on Apple iOS and Android devices, the app allows travellers to receive alerts advising when their bag has been loaded onto the belt. If the Unisys BRS is integrated with the airport's Flight Information Display System (FIDS), the app can also advise when, and at what carousel, the bag will be available to be collected from. Passengers can then decide whether to go directly to the baggage area or spend time in the airport's shops or restaurants.

Other new features of the Unisys Baggage Reconciliation System include:

Inbound baggage reconciliation. The latest BRS provides a comprehensive view of all incoming flights and their baggage load arriving at the airport for a given airline. The BRS analysis tools give ground handlers insight into staff statistics, demand peaks and the number of bags to be loaded or unloaded to help schedule the appropriate number of people to process the bags on arrival.

Baggage information is updated in real-time as bags are offloaded from aircraft, allowing the destination airport to identify which bags should remain onboard if going on to another port and to more quickly process any mishandled bags so they can be reunited with their passenger.

Inbound baggage service level performance monitoring and analysis. Using an advanced rules-based engine, the Unisys BRS records baggage handling performance and displays color coded indicators showing performance against agreed service levels. Typically these SLAs track the time taken for the first and last bags of a flight to be processed, or by seat class where baggage belonging to first or business class passengers is to be processed within a specific timeframe. The real-time information allows early and proactive action if extra staff are required to meet the service level agreement. As it can be accessed via tablet devices ground handling staff can make informed decisions on the ground.

The baggage handling information can also be analyzed after the flight to determine if changes need to be made in the way baggage is loaded at the departing port, to identify peak periods so shift changeovers and breaks are scheduled at appropriate times, and to track the individual performance of ground handling staff against key performance indicators for their job role.

The Unisys Baggage Reconciliation System is currently used by 17 airports and 38 airlines across Asia Pacific including members of the Board of Airline Representatives Australia and Board of Airline Representatives New Zealand.

About Unisys

Unisys is a worldwide information technology company. We provide a portfolio of IT services, software, and technology that solves critical problems for clients. We specialize in helping clients secure their operations, increase the efficiency and utilization of their data centers, enhance support to their end users and constituents, and modernize their enterprise applications. To provide these services and solutions, we bring together offerings and capabilities in outsourcing services, systems integration and consulting services, infrastructure services, maintenance services, and high-end server technology. With approximately 23,000 employees, Unisys serves commercial organizations and government agencies throughout the world. For more information, visit www.unisys.com.

Follow Unisys on Twitter.

RELEASE NO.: 0409/9159

Unisys is a registered trademark of Unisys Corporation. All other brands and products referenced herein are acknowledged to be trademarks or registered trademarks of their respective holders.

SOURCE Unisys Corporation

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
SYS-CON Events announced today that Enzu will exhibit at SYS-CON's 21st Int\ernational Cloud Expo®, which will take place October 31-November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Enzu’s mission is to be the leading provider of enterprise cloud solutions worldwide. Enzu enables online businesses to use its IT infrastructure to their competitive advantage. By offering a suite of proven hosting and management services, Enzu wants companies to focus on the core of their ...
You know you need the cloud, but you’re hesitant to simply dump everything at Amazon since you know that not all workloads are suitable for cloud. You know that you want the kind of ease of use and scalability that you get with public cloud, but your applications are architected in a way that makes the public cloud a non-starter. You’re looking at private cloud solutions based on hyperconverged infrastructure, but you’re concerned with the limits inherent in those technologies.
"Tintri focuses on the Ops side of the DevOps, which basically is pushing more and more of the accessibility of the infrastructure to the developers and trying to get behind the scenes," explained Dhiraj Sehgal of Tintri in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
Both SaaS vendors and SaaS buyers are going “all-in” to hyperscale IaaS platforms such as AWS, which is disrupting the SaaS value proposition. Why should the enterprise SaaS consumer pay for the SaaS service if their data is resident in adjacent AWS S3 buckets? If both SaaS sellers and buyers are using the same cloud tools, automation and pay-per-transaction model offered by IaaS platforms, then why not host the “shrink-wrapped” software in the customers’ cloud? Further, serverless computing, cl...
You know you need the cloud, but you’re hesitant to simply dump everything at Amazon since you know that not all workloads are suitable for cloud. You know that you want the kind of ease of use and scalability that you get with public cloud, but your applications are architected in a way that makes the public cloud a non-starter. You’re looking at private cloud solutions based on hyperconverged infrastructure, but you’re concerned with the limits inherent in those technologies.
Automation is enabling enterprises to design, deploy, and manage more complex, hybrid cloud environments. Yet the people who manage these environments must be trained in and understanding these environments better than ever before. A new era of analytics and cognitive computing is adding intelligence, but also more complexity, to these cloud environments. How smart is your cloud? How smart should it be? In this power panel at 20th Cloud Expo, moderated by Conference Chair Roger Strukhoff, paneli...
In his session at @ThingsExpo, Eric Lachapelle, CEO of the Professional Evaluation and Certification Board (PECB), provided an overview of various initiatives to certify the security of connected devices and future trends in ensuring public trust of IoT. Eric Lachapelle is the Chief Executive Officer of the Professional Evaluation and Certification Board (PECB), an international certification body. His role is to help companies and individuals to achieve professional, accredited and worldwide re...
Today we can collect lots and lots of performance data. We build beautiful dashboards and even have fancy query languages to access and transform the data. Still performance data is a secret language only a couple of people understand. The more business becomes digital the more stakeholders are interested in this data including how it relates to business. Some of these people have never used a monitoring tool before. They have a question on their mind like “How is my application doing” but no id...
IoT solutions exploit operational data generated by Internet-connected smart “things” for the purpose of gaining operational insight and producing “better outcomes” (for example, create new business models, eliminate unscheduled maintenance, etc.). The explosive proliferation of IoT solutions will result in an exponential growth in the volume of IoT data, precipitating significant Information Governance issues: who owns the IoT data, what are the rights/duties of IoT solutions adopters towards t...
It is ironic, but perhaps not unexpected, that many organizations who want the benefits of using an Agile approach to deliver software use a waterfall approach to adopting Agile practices: they form plans, they set milestones, and they measure progress by how many teams they have engaged. Old habits die hard, but like most waterfall software projects, most waterfall-style Agile adoption efforts fail to produce the results desired. The problem is that to get the results they want, they have to ch...
With the introduction of IoT and Smart Living in every aspect of our lives, one question has become relevant: What are the security implications? To answer this, first we have to look and explore the security models of the technologies that IoT is founded upon. In his session at @ThingsExpo, Nevi Kaja, a Research Engineer at Ford Motor Company, discussed some of the security challenges of the IoT infrastructure and related how these aspects impact Smart Living. The material was delivered interac...
The current age of digital transformation means that IT organizations must adapt their toolset to cover all digital experiences, beyond just the end users’. Today’s businesses can no longer focus solely on the digital interactions they manage with employees or customers; they must now contend with non-traditional factors. Whether it's the power of brand to make or break a company, the need to monitor across all locations 24/7, or the ability to proactively resolve issues, companies must adapt to...
Wooed by the promise of faster innovation, lower TCO, and greater agility, businesses of every shape and size have embraced the cloud at every layer of the IT stack – from apps to file sharing to infrastructure. The typical organization currently uses more than a dozen sanctioned cloud apps and will shift more than half of all workloads to the cloud by 2018. Such cloud investments have delivered measurable benefits. But they’ve also resulted in some unintended side-effects: complexity and risk. ...
With major technology companies and startups seriously embracing Cloud strategies, now is the perfect time to attend 21st Cloud Expo October 31 - November 2, 2017, at the Santa Clara Convention Center, CA, and June 12-14, 2018, at the Javits Center in New York City, NY, and learn what is going on, contribute to the discussions, and ensure that your enterprise is on the right path to Digital Transformation.
In 2014, Amazon announced a new form of compute called Lambda. We didn't know it at the time, but this represented a fundamental shift in what we expect from cloud computing. Now, all of the major cloud computing vendors want to take part in this disruptive technology. In his session at 20th Cloud Expo, Doug Vanderweide, an instructor at Linux Academy, discussed why major players like AWS, Microsoft Azure, IBM Bluemix, and Google Cloud Platform are all trying to sidestep VMs and containers wit...