|By Elad Yoran||
|May 19, 2013 05:00 PM EDT||
Cloud service providers store data all over the globe, and are constantly moving that data from one datacenter to the next for reasons as wide-ranging as cost considerations and redundancy requirements. Does this mean that the requirements outlined in varying data residency laws and privacy regulations are directly at odds with how cloud computing works?
The question is an especially delicate one when the cloud service provider stores and processes data in a jurisdiction that is perceived to have far less stringent privacy and data protection requirements - or may allow government agencies far broader data subpoena powers. Since the cloud computing model relies on distributed infrastructure to generate cost and flexibility benefits for customers, building a datacenter in each data residency jurisdiction quickly becomes cost-prohibitive. And, applying a set of constraints to the movement of data introduces an additional layer of complexity that further erodes the value proposition of cloud computing for customers.
Just as cloud computing represents a novel way of delivering IT computing and functionality, a new model for maintaining ownership and direct control of data in the cloud is increasingly required. However, this new model requires that the encryption mechanism is maintained externally and independently of the cloud service provider's environment, and that data is encrypted before it is sent to the cloud.
The Issues Surrounding Information Security and Data Protection Laws
Over the past 18 months, concerns about the feasibility of enforcing data residency laws and regulations in the cloud have increasingly come to the forefront. Multiple countries including India, Switzerland, Germany, Australia, South Africa and Canada have enacted laws restricting corporations from storing data outside their physical country borders. Additionally, EU Safe Harbor Principles mandate that companies operating within the European Union are forbidden from sending personally identifiable information (PII) outside the European Economic area, unless it is guaranteed that the data will receive equivalent levels of protection.
This is partly as a result of broader understanding of cloud computing architecture and processes, but also because of the ambiguity of safeguards for the privacy of cloud data. For example, national security concerns have driven the definition of US legislation such as The Foreign Intelligence Surveillance Amendments (FISA) Act and the USA PATRIOT Act, to extend the ability of the federal government and law enforcement agencies to subpoena communications and emails stored in the cloud. The concern is now as much whether data is leaving the jurisdiction as it is what the privacy laws hold where the data lands. Inconsistent approaches to privacy further complicate the picture.
The current response to this challenge is either not to move to the cloud, or require cloud service providers to store data within each jurisdiction. For cloud service providers, this presents a business challenge in delivering a level of flexibility, cost and effective service while altering their delivery and management models to satisfy data residency and privacy requirements. To address the mandates set forth by these laws, a cloud provider would ostensibly have to build datacenters in each jurisdiction, resulting in significant cost and overhead that would reduce the overall gain of cloud storage.
Cloud Encryption and Cloud Data Residency Regulations
The interaction between the evolution of information security and the definition of data protection mandates by legislative bodies or industry groups is a dynamic one. At the heart of the concern is how organizations can continue to maintain ownership and control of data to protect personal information, even when the information resides with a third-party service that relies on a distributed infrastructure in order to deliver resiliency, availability and flexibility to customers.
By way of illustration, compliance requirements and data breach laws have been regularly updated as new information security alternatives have been developed. In the US, more than 40 states currently have breach notification laws mandating that if a company is aware of lost or stolen personally identifiable information, they are required to directly notify the consumer. When these laws were initially enacted (starting with the State of California in 2002), they generally stated that regardless of the circumstances, the company was required to notify the consumer. However, the laws have been gradually amended, and more than 25 states have now enacted an exemption for encrypted personal data. In other words, in instances where lost or stolen data is encrypted, the company is no longer required under law to notify the consumer.
The underlying argument for differentiating between unencrypted data and encrypted data in the context of breach notification is that in the instance where data is encrypted, the attacker has gained access to useless "gibberish" if they do not hold the encryption keys.
However, cloud computing is an evolving paradigm where both the obligations of the data owner and acceptable forms of data protection are still in the process of initial definition. As the technology gains popularity and becomes a well-established method of data storage and processing, the laws pertaining to cloud computing will also continue to evolve in the same way that data breach laws have.
For example, regulations are also now moving towards excluding encrypted data from data residency legislation. Encryption is recognized in the State of Nevada as a means of securing data outside of geographic boundaries: "A data collector doing business in this State shall not: (a) Transfer any personal information through an electronic, non-voice transmission other than a facsimile to a person outside of the secure system of the data collector unless the data collector uses encryption to ensure the security of electronic transmission; or (b) Move any data storage device containing personal information beyond the logical or physical controls of the data collector or its data storage contractor unless the data collector uses encryption to ensure the security of the information."
While data residency regulations can be narrowly defined, in many jurisdictions laws can be interpreted as not applying to data that has been encrypted before being sent to the cloud. Dr. Thilo Weichert, head of the Independent Center for Privacy Protection for the German state of Schleswig-Holstein, argues in his Cloud Computing & Data Privacy paper that if data is anonymized or sufficiently aliased to the extent that the identity of individuals is indecipherable, then data residency law does not apply. Encryption takes anonymizing and aliasing a step further, where the data is completely indecipherable. Similarly, under the European Union's Data Protection Directive (EU DPD), as long as the data is encrypted, where it resides should not present a legal obstacle.
Likewise, under Canadian privacy law, both federal bodies and commercial organizations domiciled within Canadian borders are responsible for the privacy and protection of personal information in their custody. This requirement applies regardless of where the data resides. While significant concerns have been articulated with regards to the probability of disclosure to law enforcement agencies for data that resides within US datacenters, the requirements pertain directly to the safeguards in place to maintain control.
Ann Cavoukian, Information and Privacy Commissioner for the Province of Ontario, noted in her formal response to a question related to the compliance with the Freedom of Information and Protection of Privacy Act concerning the privacy and security of personal information collected by the Ministry of Natural Resources being stored in the US that: "to the extent that the data owner retains the encryption keys, the location of the encrypted data is a secondary issue."
In other words, if the encrypted data leaves the jurisdiction, but the keys remain under the data owner's direct control, the level of protection can be sufficient in terms of data residency requirements.
However, this model also implies that the data encryption scheme is maintained externally and independently of the cloud service provider's environment, and that data is encrypted before it is sent to the cloud.
Persistent Encryption and Data Residency
The most effective method to address the jurisdictional and residency requirements of data processed by third-party services is via control of encryption keys and the application of persistent encryption. By applying persistent encryption, data that is encrypted at the boundary of the network remains encrypted even when processed and stored within a cloud service provider environment. As a result, persistent encryption ensures that data is never decrypted when in a third-party's environment and the ability to access useable data remains solely with the organization that holds the encryption key.
Therefore, businesses can comply with jurisdictional and residency requirements by virtue of keeping the encryption keys within the jurisdiction regardless of the actual physical location of the data. Laws relating to data residency are now undergoing a historic transition from the old paradigm where it mattered where the data was physically located to the new paradigm where it only matters where the encryption keys are located.
With the application of persistent encryption, control of the keys in combination with encryption across the data lifecycle - in transit, at rest and in use - provide the foundation to satisfy requirements for control and adequate safeguards for the privacy of personal information. Although the encrypted data may leave the physical borders of a specific country, the data is always fully encrypted while outside of the defined jurisdiction. As the keys are retained within a business's legal jurisdiction, the data cannot be accessed or read until it returns to the physical borders in which the organization resides.
Global Pharmaceutical Company Case Study: Cloud Data Ownership and Control Concerns
The following example depicts a privately held multinational pharmaceutical company that engages in research, development, production, and marketing of prescription and over-the-counter medicines and healthcare products. The company has thousands of employees across the globe, as well as multiple subsidiaries and entities.
The company's IT procurement and deployment approach follows a decentralized model in which each entity subsidiary hosts its own servers and datacenters. There are three functional organizational pillars maintained within its technology and IT services division: Technology Planning; Enterprise Architecture and Data Services; and Production Services. The divisions are staffed by IT engineers with managed services providing support for thousands of clients across a multitude of sites. Existing infrastructure includes hardware, software, services, and virtualization from multiple top vendors including Microsoft, VCE, Dell, Oracle, EMC and VMware.
The pharmaceutical company had adopted several cloud-based services for applications that do not process or store critical or regulated business information, such as Web conferencing, spam filtering, compliance training and tracking, and travel and expense management, but was seeking to expand its cloud computing usage to business critical applications by moving low value servers to cloud providers, as well as moving commodity applications such as email to the cloud.
Concerns about the loss of control and ownership of corporate data, however, stood in the way of realizing the increased efficiencies and operational benefits possible through broader adoption of cloud-based services. These concerns were related to:
- Compliance with international data residency requirements that preclude data leaving a jurisdiction in the clear
- Compliance with regulations governing the security, privacy and confidentiality of healthcare data
- Safeguards to limit exposure of its intellectual property when it is stored and processed in the cloud
- Lack of visibility into service provider responses to information subpoenas that can result in a breach of confidentiality or loss of data
Addressing Residency and Unauthorized Disclosure
While the cloud service provider could attest to the security of the environment based on a framework like the Cloud Security Alliance's Cloud Control Matrix, the global pharmaceutical company required an independent mechanism to protect its intellectual property while resident in the cloud. A common challenge to cloud migration within the pharmaceutical/healthcare industry is confidentiality and sensitivity to a service provider's compliance with government subpoenas as pharmaceutical and healthcare companies maintain sensitive information related to research, clinical study results, and personal medical history. Therefore, it is critical that sensitive information remain under the company's control, without any forfeiture of attorney-client privilege.
In a typical scenario, if a company stores sensitive data in the cloud, and the cloud service provider is faced with a subpoena or other request from the government, they must comply and disclose the company's data to the federal government body. The provider may notify the company after the fact, or in cases of blind subpoenas, not at all.
The pharmaceutical company decided to use persistent encryption technology to specifically address the migration of their email infrastructure to the cloud. Deployed as an on-premise gateway, this enabled the company to successfully address the jurisdictional and residency requirements of email data hosted in the cloud, as the company maintains control of the encryption keys - and business data is encrypted when it passes through the gateway's proxy at the boundary of the network and remains encrypted even when processed by and stored within a cloud service provider environment.
The persistent encryption technology ensures that data is never decrypted when in a third-party's environment and the ability to access useable data remains solely with the organization that holds the encryption key. Therefore, the company is able to comply with jurisdictional and residency requirements by virtue of keeping the encryption keys within the jurisdiction regardless of the actual physical location of the data, as well as ensuring complete ownership and control of that data if faced with a subpoena.
|veronica321 05/22/13 11:13:00 AM EDT|
Great article and rightly said, security is still the biggest concern when moving to the cloud , I came across this interesting piece on cloud computing and cloud security in particular that readers might find interesting 'Cloud risks Striking a balance between savings and security' it talks a great deal about securing the cloud and data residency laws that might interest readers
SYS-CON Events announced today that Peak 10, Inc., a national IT infrastructure and cloud services provider, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. Peak 10 provides reliable, tailored data center and network services, cloud and managed services. Its solutions are designed to scale and adapt to customers’ changing business needs, enabling them to lower costs, improve performance and focus inter...
May. 1, 2016 12:00 AM EDT Reads: 1,053
You think you know what’s in your data. But do you? Most organizations are now aware of the business intelligence represented by their data. Data science stands to take this to a level you never thought of – literally. The techniques of data science, when used with the capabilities of Big Data technologies, can make connections you had not yet imagined, helping you discover new insights and ask new questions of your data. In his session at @ThingsExpo, Sarbjit Sarkaria, data science team lead ...
Apr. 30, 2016 10:45 PM EDT Reads: 678
So, you bought into the current machine learning craze and went on to collect millions/billions of records from this promising new data source. Now, what do you do with them? Too often, the abundance of data quickly turns into an abundance of problems. How do you extract that "magic essence" from your data without falling into the common pitfalls? In her session at @ThingsExpo, Natalia Ponomareva, Software Engineer at Google, will provide tips on how to be successful in large scale machine lear...
Apr. 30, 2016 10:00 PM EDT Reads: 1,092
If there is anything we have learned by now, is that every business paves their own unique path for releasing software- every pipeline, implementation and practices are a bit different, and DevOps comes in all shapes and sizes. Software delivery practices are often comprised of set of several complementing (or even competing) methodologies – such as leveraging Agile, DevOps and even a mix of ITIL, to create the combination that’s most suitable for your organization and that maximize your busines...
Apr. 30, 2016 08:15 PM EDT Reads: 1,800
In his session at @ThingsExpo, Chris Klein, CEO and Co-founder of Rachio, will discuss next generation communities that are using IoT to create more sustainable, intelligent communities. One example is Sterling Ranch, a 10,000 home development that – with the help of Siemens – will integrate IoT technology into the community to provide residents with energy and water savings as well as intelligent security. Everything from stop lights to sprinkler systems to building infrastructures will run ef...
Apr. 30, 2016 05:30 PM EDT Reads: 715
Whether your IoT service is connecting cars, homes, appliances, wearable, cameras or other devices, one question hangs in the balance – how do you actually make money from this service? The ability to turn your IoT service into profit requires the ability to create a monetization strategy that is flexible, scalable and working for you in real-time. It must be a transparent, smoothly implemented strategy that all stakeholders – from customers to the board – will be able to understand and comprehe...
Apr. 30, 2016 04:45 PM EDT Reads: 1,055
In the world of DevOps there are ‘known good practices’ – aka ‘patterns’ – and ‘known bad practices’ – aka ‘anti-patterns.' Many of these patterns and anti-patterns have been developed from real world experience, especially by the early adopters of DevOps theory; but many are more feasible in theory than in practice, especially for more recent entrants to the DevOps scene. In this power panel at @DevOpsSummit at 18th Cloud Expo, moderated by DevOps Conference Chair Andi Mann, panelists will dis...
Apr. 30, 2016 04:15 PM EDT Reads: 573
See storage differently! Storage performance problems have only gotten worse and harder to solve as applications have become largely virtualized and moved to a cloud-based infrastructure. Storage performance in a virtualized environment is not just about IOPS, it is about how well that potential performance is guaranteed to individual VMs for these apps as the number of VMs keep going up real time. In his session at 18th Cloud Expo, Dhiraj Sehgal, in product and marketing at Tintri, will discu...
Apr. 30, 2016 04:15 PM EDT Reads: 755
Machine Learning helps make complex systems more efficient. By applying advanced Machine Learning techniques such as Cognitive Fingerprinting, wind project operators can utilize these tools to learn from collected data, detect regular patterns, and optimize their own operations. In his session at 18th Cloud Expo, Stuart Gillen, Director of Business Development at SparkCognition, will discuss how research has demonstrated the value of Machine Learning in delivering next generation analytics to im...
Apr. 30, 2016 04:15 PM EDT Reads: 1,667
Unless you don’t use the internet, don’t live in California, or haven’t been paying attention to the recent news… you should be aware that self-driving cars are on their way to becoming a reality. I have seen them – they are real. If you believe in the future reality of self-driving cars, then continue reading on. If you don’t believe in the future possibilities, then I am not sure what to do to convince you other than discuss the very real changes that will roll out with the consumer producti...
Apr. 30, 2016 04:00 PM EDT Reads: 568
Up until last year, enterprises that were looking into cloud services usually undertook a long-term pilot with one of the large cloud providers, running test and dev workloads in the cloud. With cloud’s transition to mainstream adoption in 2015, and with enterprises migrating more and more workloads into the cloud and in between public and private environments, the single-provider approach must be revisited. In his session at 18th Cloud Expo, Yoav Mor, multi-cloud solution evangelist at Cloudy...
Apr. 30, 2016 03:30 PM EDT Reads: 1,438
There is an ever-growing explosion of new devices that are connected to the Internet using “cloud” solutions. This rapid growth is creating a massive new demand for efficient access to data. And it’s not just about connecting to that data anymore. This new demand is bringing new issues and challenges and it is important for companies to scale for the coming growth. And with that scaling comes the need for greater security, gathering and data analysis, storage, connectivity and, of course, the...
Apr. 30, 2016 03:15 PM EDT Reads: 764
This is not a small hotel event. It is also not a big vendor party where politicians and entertainers are more important than real content. This is Cloud Expo, the world's longest-running conference and exhibition focused on Cloud Computing and all that it entails. If you want serious presentations and valuable insight about Cloud Computing for three straight days, then register now for Cloud Expo.
Apr. 30, 2016 02:30 PM EDT Reads: 1,716
IoT device adoption is growing at staggering rates, and with it comes opportunity for developers to meet consumer demand for an ever more connected world. Wireless communication is the key part of the encompassing components of any IoT device. Wireless connectivity enhances the device utility at the expense of ease of use and deployment challenges. Since connectivity is fundamental for IoT device development, engineers must understand how to overcome the hurdles inherent in incorporating multipl...
Apr. 30, 2016 02:15 PM EDT Reads: 1,454