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Hyland Software Partners with DocuSign to Create an End-to-End Content Management, e-Signature Solution

Integration promotes faster paperless procedures, streamlining signature requirements and delivering quicker decisions

CLEVELAND, June 25, 2013 /PRNewswire/ -- Hyland Software today announced its partnership with DocuSign, a global leader in electronic signature solutions. The strategic partnership will allow the creation of an integrated solution that combines the efficiency and document management gains of enterprise content management (ECM) with secure, legally-binding e-signatures to promote faster processes that rely on document signing, storage and retrieval.

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"The fully automated electronic process helps organizations accelerate business procedures using OnBase's document management and workflow capabilities. This functionality, paired with DocuSign's globally recognized cloud-based electronic signature platform, creates an end-to-end solution for managing documents that require signatures," stated Glenn Gibson, Hyland's product marketing manager.

Using the integration, organizations in the financial services, healthcare, higher education and insurance industries can securely collect information, send it through the appropriate workflow, and then allow users and users' customers / members to DocuSign documents on any device, anytime, anywhere. The integration allows users to manage all aspects of their business processes, from initial import into OnBase, Hyland Software's ECM solution, through finalization after gaining the e-signature," said Glenn Gibson, Hyland Software's product marketing manager.

"DocuSign and Hyland have been working together for years to help our joint customers achieve greater efficiencies and improve workflows by eliminating printing, faxing, scanning and overnighting of paper documents for signature," said Matt Malden, chief product officer, DocuSign. "We're proud to extend our partnership with Hyland to better serve the needs of companies ranging from credit unions to hospitals to insurance providers and others who wish to increase productivity enterprise-wide."

The integration allows OnBase to send documents directly to DocuSign's cloud platform to route and acquire all needed signatures. Once signed, the electronic documents are automatically returned to OnBase for storage as well as any follow up on business processing surrounding those documents.

Using the OnBase integration for DocuSign, organizations can also leverage a secure audit trail. This allows the organization to know exactly when documents were accessed and signed, and by whom, helping support compliance initiatives and providing the necessary documentation for internal or external audits.

"This integration between Hyland and DocuSign rounds out our signing functionality," Gibson said. "Our customers can better manage documents and information that require signatures to accelerate transaction times and improve the overall signing experience."

For more information about Hyland's e-signature solutions, visit

About Hyland Software

For over 20 years, Hyland Software has helped our more than 11,500 lifetime customers by providing real-world solutions to everyday business challenges. That dedication is why Hyland realizes double-digit growth, and why 98 percent of our customer base continues to renew its annual maintenance. Our customers see the ongoing value of partnering with Hyland and continue to work with us year after year.

Hyland's enterprise content management (ECM) solution, OnBase, is one of the most flexible and comprehensive ECM products on the market today. OnBase empowers users to grow their solutions as needs change and business evolves. It is tailored for departments, but comprehensive for the enterprise, designed to give you what you need today and evolve with you over time. For more information about Hyland Software's ECM solutions, please visit

Media contact:
Megan Klingshirn 
(440) 788-4988
[email protected]

SOURCE Hyland Software

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