Welcome!

News Feed Item

Insurers Set for Better Client Onboarding Through GMC Software

APPENZELL, Switzerland, January 9, 2014 /PRNewswire/ --

Streamlined onboarding process improves policyholders' experience, reducing costs and cycle time

     (Logo: http://photos.prnewswire.com/prnh/20130603/618311 )

GMC Software Technology (GMC), the award-winning leader in Customer Communications Management (CCM) and output management, announces the release of its latest application, GMC Inspire Client Onboarding for Insurance.

A part of the GMC Inspire solution suite, Client Onboarding provides effective execution of the onboarding process with branded documents for underwriting that are consistent, traceable and customized, improving the overall customer experience for insurance enterprises.  

Having been positioned in the Leader quadrant of Gartner's recent Magic Quadrant for Customer Communications Management Software report, GMC Software has identified the pain points both insurers and consumers experience during transition from marketing to sales, from sales to underwriting, and from underwriting to operations and customer support. GMC Inspire Client Onboarding replaces multiple solutions with a single platform and thin-client user interface.

Based on a flexible modular platform, the application automates front and back office processes, ensuring consistency of complex information across the organization and allowing insurance company staff to readily respond to changing customer demands. It seamlessly connects customers to agents, underwriting and call center staff, all of whom have real-time access to tools and data to quickly complete compliant, consistent insurance documents.  

Client Onboarding helps insurers drive business growth with:

  • 80 percent quicker implementation time of new insurance products and regulatory changes, which lowers abandonment rates during the onboarding process and improves retention for easy renewal and upselling
  • 64 percent faster writing of individual communications than standard office systems, which leads to a better customer experience
  • 50 percent reduction in total cost of ownership with a single platform, which also overcomes barriers in a legacy IT landscape to improve agility
  • 50 percent greater efficiency, with control given to business users while consolidation of the number of templates provides major savings in application maintenance. This leads to higher retention of agents/brokers who have the tools they need to work more effectively and efficiently even from remote locations

"The complexity of today's insurance products often means a slow, laborious process to put accurate, branded communications in the hands of the insurance company's most important asset-its customer," said Didier Rouillard, vice president of product marketing, GMC Software Technology. "The streamlined workflow provided by GMC Inspire Client Onboarding not only ensures greater customer satisfaction by serving the prospect and customer in time and within compliance, but insurance companies will benefit from reduced costs and cycle times and lowered staff churn."

GMC Software Technology AG: delivers solutions in the field of Customer Communications Management. The company's platform, GMC Inspire, enables enterprises to deliver relevant communications at the right time, through the preferred channel for every customer to help businesses increase customer engagement across multiple touchpoints, driving customer loyalty, acquisition and operational efficiency.

GMC Software Technology serves thousands of clients worldwide across the banking, insurance, retail, business services, telco/utilities and healthcare industries. Having received numerous awards in the field of CCM, it is recognized as an industry leader for innovation. Visit: http://www.gmc.net.

Media:

Corporate, EMEA & APAC
GMC Software Technology
+44(0)845-223-2443
[email protected]

North America
Sandy Armstrong
Sterling Kilgore
+1-630-964-8500
[email protected]

EMEA
Chameleon PR
+44(0)207-680-5500
[email protected]

The GMC logo and GMC Inspire are trademarks of GMC Software Technology

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
There is a huge demand for responsive, real-time mobile and web experiences, but current architectural patterns do not easily accommodate applications that respond to events in real time. Common solutions using message queues or HTTP long-polling quickly lead to resiliency, scalability and development velocity challenges. In his session at 21st Cloud Expo, Ryland Degnan, a Senior Software Engineer on the Netflix Edge Platform team, will discuss how by leveraging a reactive stream-based protocol,...
IoT is at the core or many Digital Transformation initiatives with the goal of re-inventing a company's business model. We all agree that collecting relevant IoT data will result in massive amounts of data needing to be stored. However, with the rapid development of IoT devices and ongoing business model transformation, we are not able to predict the volume and growth of IoT data. And with the lack of IoT history, traditional methods of IT and infrastructure planning based on the past do not app...
SYS-CON Events announced today that SkyScale will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. SkyScale is a world-class provider of cloud-based, ultra-fast multi-GPU hardware platforms for lease to customers desiring the fastest performance available as a service anywhere in the world. SkyScale builds, configures, and manages dedicated systems strategically located in maximum-securit...
With tough new regulations coming to Europe on data privacy in May 2018, Calligo will explain why in reality the effect is global and transforms how you consider critical data. EU GDPR fundamentally rewrites the rules for cloud, Big Data and IoT. In his session at 21st Cloud Expo, Adam Ryan, Vice President and General Manager EMEA at Calligo, will examine the regulations and provide insight on how it affects technology, challenges the established rules and will usher in new levels of diligence...
As businesses adopt functionalities in cloud computing, it’s imperative that IT operations consistently ensure cloud systems work correctly – all of the time, and to their best capabilities. In his session at @BigDataExpo, Bernd Harzog, CEO and founder of OpsDataStore, presented an industry answer to the common question, “Are you running IT operations as efficiently and as cost effectively as you need to?” He then expounded on the industry issues he frequently came up against as an analyst, and ...
DX World EXPO, LLC., a Lighthouse Point, Florida-based startup trade show producer and the creator of "DXWorldEXPO® - Digital Transformation Conference & Expo" has announced its executive management team. The team is headed by Levent Selamoglu, who has been named CEO. "Now is the time for a truly global DX event, to bring together the leading minds from the technology world in a conversation about Digital Transformation," he said in making the announcement.
In the enterprise today, connected IoT devices are everywhere – both inside and outside corporate environments. The need to identify, manage, control and secure a quickly growing web of connections and outside devices is making the already challenging task of security even more important, and onerous. In his session at @ThingsExpo, Rich Boyer, CISO and Chief Architect for Security at NTT i3, discussed new ways of thinking and the approaches needed to address the emerging challenges of security i...
Internet of @ThingsExpo, taking place October 31 - November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 21st Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The Internet of Things (IoT) is the most profound change in personal and enterprise IT since the creation of the Worldwide Web more than 20 years ago. All major researchers estimate there will be tens of billions devic...
"The Striim platform is a full end-to-end streaming integration and analytics platform that is middleware that covers a lot of different use cases," explained Steve Wilkes, Founder and CTO at Striim, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
What sort of WebRTC based applications can we expect to see over the next year and beyond? One way to predict development trends is to see what sorts of applications startups are building. In his session at @ThingsExpo, Arin Sime, founder of WebRTC.ventures, discussed the current and likely future trends in WebRTC application development based on real requests for custom applications from real customers, as well as other public sources of information.
All organizations that did not originate this moment have a pre-existing culture as well as legacy technology and processes that can be more or less amenable to DevOps implementation. That organizational culture is influenced by the personalities and management styles of Executive Management, the wider culture in which the organization is situated, and the personalities of key team members at all levels of the organization. This culture and entrenched interests usually throw a wrench in the work...
SYS-CON Events announced today that Calligo, an innovative cloud service provider offering mid-sized companies the highest levels of data privacy and security, has been named "Bronze Sponsor" of SYS-CON's 21st International Cloud Expo ®, which will take place on Oct 31 - Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Calligo offers unparalleled application performance guarantees, commercial flexibility and a personalised support service from its globally located cloud plat...
SYS-CON Events announced today that Massive Networks will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Massive Networks mission is simple. To help your business operate seamlessly with fast, reliable, and secure internet and network solutions. Improve your customer's experience with outstanding connections to your cloud.
In his session at 20th Cloud Expo, Mike Johnston, an infrastructure engineer at Supergiant.io, discussed how to use Kubernetes to set up a SaaS infrastructure for your business. Mike Johnston is an infrastructure engineer at Supergiant.io with over 12 years of experience designing, deploying, and maintaining server and workstation infrastructure at all scales. He has experience with brick and mortar data centers as well as cloud providers like Digital Ocean, Amazon Web Services, and Rackspace. H...
FinTechs use the cloud to operate at the speed and scale of digital financial activity, but are often hindered by the complexity of managing security and compliance in the cloud. In his session at 20th Cloud Expo, Sesh Murthy, co-founder and CTO of Cloud Raxak, showed how proactive and automated cloud security enables FinTechs to leverage the cloud to achieve their business goals. Through business-driven cloud security, FinTechs can speed time-to-market, diminish risk and costs, maintain continu...