Welcome!

News Feed Item

TechServe Alliance Launches Certification Program for the IT and Engineering Staffing Industry

Registration now open for the only industry certification program covering operational best practices

ALEXANDRIA, Va., Jan. 10, 2014 /PRNewswire-USNewswire/ -- TechServe Alliance announces the national launch and availability of the TechServe Alliance Certification Program, its new certification program specifically designed for the IT and engineering staffing industry.

Going beyond other industry certification programs which solely address compliance issues, the program which was introduced at the 2013 TechServe Alliance Conference & Tradeshow in Las Vegas, covers general industry practices as well as specific best practices for account executives and recruiters. By raising the standards and professionalism of the industry, the goal of the program is to empower individuals and firms to differentiate themselves in a crowded marketplace driving growth and profitability. Registration is open now at www.techservealliance.org/certification.

"After years of effort and hundreds of hours of development time by a talented team that included Barb Bruno, Dr. Frank Burnett, and attorney Craig Etter, we are excited the TechServe Alliance Certification Program has become a reality. Despite the enormity of the undertaking, we believe the investment of time and resources will serve the industry well for years to come," said Mark Roberts, CEO of TechServe Alliance. "Given the breadth of the program's content which covers industry practices, legal and compliance, and ethics along with specific modules for account executives and recruiters, attaining certification will be recognized as a true mark of distinction," added Roberts.

Certification Program Overview
Candidates seeking certification can pursue the course of study and take the examination designed for either account executives or recruiters (an individual can also seek both designations). Both types of certification recognize two levels of achievement: Level I & Level II.   

  • Award of the Certified Professional Services Account Executive (CPSAE I) or Certified Professional Services Recruiter (CPSR I) designations requires demonstrated mastery of the following content:
    • Industry practices
    • Common terms and definitions
    • Systems and processes
    • Understanding the IT & engineering niche
    • Best use of time
    • Employment laws and other industry specific legal issues
    • 20 lessons focused on the specific work performed by account executives or recruiters
  • Award of Certified Professional Services Account Executive (CPSAE II) or Certified Professional Services Recruiter (CPSR II) requires a minimum of two years of experience along with advanced mastery of the content by demonstrating the ability to apply the knowledge base to case studies.

In addition to careful study of the applicable online study materials, each candidate for certification must demonstrate his or her mastery through successfully passing a 100-question exam which is administered online. All candidates must also agree to adhere to the Code of Ethics (derived from TechServe's long-standing Statement of Business Principles). To demonstrate ongoing commitment to continuous improvement in professional skills, individuals awarded a certification through the program must participate in continuing education (24 hours over 3 years) whether through online resources such as webinars or in-person events. Passing Level I is a prerequisite for seeking Level II certification. 

Inaugural Class Held; First Certifications Awarded
At the annual conference, TechServe Alliance hosted its inaugural "prep" class (which is optional). Following completion of the class, several of the attendees sat for the examination and were successfully awarded the first CPSAE and CPSR designations under the program. "I want congratulate the inaugural group for both their initiative and achievement. I know the well-earned designation will pay long-term dividends to participating firms and individuals," commented Roberts.

"I was thrilled to be part of the inaugural group of individuals participating in the TechServe Alliance Certification Program. The class along with the online materials did a great job of providing a broad overview of industry best practices and legal issues we confront day-to-day," said Joyce Lopez, Chief Operating Officer, EdgeServices, Inc. "I have already encouraged other members of my team to seek their certification through the TechServe Alliance Program," added Lopez.   

Register at www.techservealliance.org/certification.

About TechServe Alliance
TechServe Alliance is the national trade association of the IT & Engineering staffing and solutions industry. Hundreds of IT & Engineering staffing and solutions firms and tens of thousands of affiliated professionals, count on TechServe Alliance to keep their leadership informed, engaged and connected. TechServe Alliance serves as the voice of the industry before the policymakers and the national and trade press. By providing access to the knowledge and best practices of an entire industry and tapping the "collective scale" of hundreds of companies, TechServe Alliance supports its members in the efficient delivery of best-in-class IT & Engineering staffing and solutions for clients and exceptional professional opportunities for every consultant.

SOURCE TechServe Alliance

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
The IoTs will challenge the status quo of how IT and development organizations operate. Or will it? Certainly the fog layer of IoT requires special insights about data ontology, security and transactional integrity. But the developmental challenges are the same: People, Process and Platform. In his session at @ThingsExpo, Craig Sproule, CEO of Metavine, will demonstrate how to move beyond today's coding paradigm and share the must-have mindsets for removing complexity from the development proc...
We’ve worked with dozens of early adopters across numerous industries and will debunk common misperceptions, which starts with understanding that many of the connected products we’ll use over the next 5 years are already products, they’re just not yet connected. With an IoT product, time-in-market provides much more essential feedback than ever before. Innovation comes from what you do with the data that the connected product provides in order to enhance the customer experience and optimize busi...
Many private cloud projects were built to deliver self-service access to development and test resources. While those clouds delivered faster access to resources, they lacked visibility, control and security needed for production deployments. In their session at 18th Cloud Expo, Steve Anderson, Product Manager at BMC Software, and Rick Lefort, Principal Technical Marketing Consultant at BMC Software, will discuss how a cloud designed for production operations not only helps accelerate developer...
SYS-CON Events announced today that SoftLayer, an IBM Company, has been named “Gold Sponsor” of SYS-CON's 18th Cloud Expo, which will take place on June 7-9, 2016, at the Javits Center in New York, New York. SoftLayer, an IBM Company, provides cloud infrastructure as a service from a growing number of data centers and network points of presence around the world. SoftLayer’s customers range from Web startups to global enterprises.
A critical component of any IoT project is the back-end systems that capture data from remote IoT devices and structure it in a way to answer useful questions. Traditional data warehouse and analytical systems are mature technologies that can be used to handle large data sets, but they are not well suited to many IoT-scale products and the need for real-time insights. At Fuze, we have developed a backend platform as part of our mobility-oriented cloud service that uses Big Data-based approache...
Peak 10, Inc., has announced the implementation of IT service management, a business process alignment initiative based on the widely adopted Information Technology Infrastructure Library (ITIL) framework. The implementation of IT service management enhances Peak 10’s current service-minded approach to IT delivery by propelling the company to deliver higher levels of personalized and prompt service. The majority of Peak 10’s operations employees have been trained and certified in the ITIL frame...
trust and privacy in their ecosystem. Assurance and protection of device identity, secure data encryption and authentication are the key security challenges organizations are trying to address when integrating IoT devices. This holds true for IoT applications in a wide range of industries, for example, healthcare, consumer devices, and manufacturing. In his session at @ThingsExpo, Lancen LaChance, vice president of product management, IoT solutions at GlobalSign, will teach IoT developers how t...
As the rapid adoption of containers continues, companies are finding that they lack the operational tools to understand the behavior of applications deployed in these containers, and how to identify issues in their application infrastructure. For example, how are multiple containers within an application impacting each other’s performance? If an application’s service is degraded, which container is to blame? In the case of an application outage, what was the root cause of the outage?
Digital payments using wearable devices such as smart watches, fitness trackers, and payment wristbands are an increasing area of focus for industry participants, and consumer acceptance from early trials and deployments has encouraged some of the biggest names in technology and banking to continue their push to drive growth in this nascent market. Wearable payment systems may utilize near field communication (NFC), radio frequency identification (RFID), or quick response (QR) codes and barcodes...
SYS-CON Events announced today that CollabNet (www.collabnet.com) a global leader in enterprise software development and delivery solutions that help customers create high-quality applications at speed, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. The CEO of CollabNet Flint Brenton will also present about DevOps challenges in today’s global, open, and heterogeneous world of software development.
SYS-CON Events announced today that Peak 10, Inc., a national IT infrastructure and cloud services provider, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. Peak 10 provides reliable, tailored data center and network services, cloud and managed services. Its solutions are designed to scale and adapt to customers’ changing business needs, enabling them to lower costs, improve performance and focus inter...
Much of the value of DevOps comes from a (renewed) focus on measurement, sharing, and continuous feedback loops. In increasingly complex DevOps workflows and environments, and especially in larger, regulated, or more crystallized organizations, these core concepts become even more critical. In his session at @DevOpsSummit at 18th Cloud Expo, Andi Mann, Chief Technology Advocate at Splunk, will show how, by focusing on 'metrics that matter,' you can provide objective, transparent, and meaningfu...
We're entering the post-smartphone era, where wearable gadgets from watches and fitness bands to glasses and health aids will power the next technological revolution. With mass adoption of wearable devices comes a new data ecosystem that must be protected. Wearables open new pathways that facilitate the tracking, sharing and storing of consumers’ personal health, location and daily activity data. Consumers have some idea of the data these devices capture, but most don’t realize how revealing and...
The demand for organizations to expand their infrastructure to multiple IT environments like the cloud, on-premise, mobile, bring your own device (BYOD) and the Internet of Things (IoT) continues to grow. As this hybrid infrastructure increases, the challenge to monitor the security of these systems increases in volume and complexity. In his session at 18th Cloud Expo, Stephen Coty, Chief Security Evangelist at Alert Logic, will show how properly configured and managed security architecture can...
In the world of DevOps there are ‘known good practices’ – aka ‘patterns’ – and ‘known bad practices’ – aka ‘anti-patterns.' Many of these patterns and anti-patterns have been developed from real world experience, especially by the early adopters of DevOps theory; but many are more feasible in theory than in practice, especially for more recent entrants to the DevOps scene. In this power panel at @DevOpsSummit at 18th Cloud Expo, moderated by DevOps Conference Chair Andi Mann, panelists will dis...