Welcome!

News Feed Item

Prevent Your Travel Insurance Claim From Being Denied

MIAMI, Jan. 10, 2014 /PRNewswire/ -- With all of the cancelled or delayed flights and travel plans due to the recent super storms and polar vortex, travel insurance provider InsureandGo USA wants to make sure that consumers are well informed on how to get the most out of their travel insurance plans.  

(Photo: http://photos.prnewswire.com/prnh/20140110/NE44612 )

As is the case with any conventional insurance policy, a travel insurance policy serves as a legal contract. Travelers pay a fee to insure that their risks are covered, and the insurance company agrees to pay for damages in the event of a cancellation, delay, injury, illness, accident, and more; however, the insurance company will only reimburse a traveler if what occurred is specifically included and covered by the policy. 

Numerous travelers are not clear on what a travel insurance policy covers and after reading a few stories from other travelers, some believe that if they file a claim for reimbursement they will ultimately be denied. The following is a list of the most frequent reasons that travel insurance claims get denied and how to ensure that you receive the reimbursement that you're entitled.

Claim Denial Due to a Non- Covered Reason:

It's important to recognize that most travel insurance policies are "named peril" policies which means that simply having the trip cancellation included in your coverage does not automatically mean that you're covered; if your reason for cancellation is not listed in the policy, then you will not be covered. While most travel insurance companies cover the same major perils, there can be slight differences so it is important that you carefully review what is and is not covered before making your final purchase decision.

Claim Denial Due to Lack of Documentation:

Travel insurance companies will require a paper trail to prove that you incurred a loss or expense and won't simply take you at your word. Because of this it is extremely important that you make sure that you keep all of your receipts and get proof of any incidents in writing. Following are a few tips on what to do in these particular situations:

  1. When a flight is cancelled, ask the airline representatives to give you a printout of the cancellation or get an email from the airline confirming the flight cancellation. 
  2. If your luggage is lost, stolen or delayed keep all of your receipts for any necessary purchases that you had to make. Also, get documentation from the airline if luggage is lost in transit. If items are stolen make sure you get a police report.
  3. If you lose your travel documentation such as your passport, identification or driver's license, file a report at the nearest embassy or police department and ask to receive a copy for insurance purposes. 
  4. If you cancel your trip due to an illness or injury, be sure that you visit a doctor and get a note stating that he or she recommends that you cancel the trip or that you are not fit to travel.
  5. Whenever anything happens during your trip that you may want to file a claim for, be sure that you receive proof in writing.  

Claim Denial Due to a Pre-Existing Condition:

Pre-existing conditions are generally defined as "any injury, illness, disease, or other medical condition that occurs prior to the travel plan's effective date and for which you had symptoms and sought diagnosis, medical treatment, and/or new prescription medications or a change in your current prescription."

If you or any of your travel companions have received changes in your medications, or if you have visited a doctor for treatment within the last 60 to 180 days, then you should seriously consider purchasing an insurance policy that includes a pre-existing condition waiver. 

Most insurance companies offering the pre-existing condition waiver will only cover the traveler if he or she has met all of the criteria. This criterion varies between companies, but generally requires that the traveler purchases the insurance policy within 14 days of the initial booking deposit, is medically able to travel at the time of the policy purchase. Make sure that you check the criteria required by the insurance company that you purchase your policy from.

For example, InsureandGo USA automatically includes a pre-existing condition waiver to travelers under 70 years old as long as you purchase the policy within 14 days of the initial trip deposit and cover the full cost of the trip.

Claim Denial Due to Misrepresentation on the Insurance Application:

While not technically a claim denial, a traveler could have their policy voided or "rescinded" if the information reported on the application for coverage is inaccurate whether intentionally or not. It's important that you review all of your information to make sure that you accurately presented all of your travel dates, age, trip costs, and personal information on your insurance policy application. That online application that you fill out becomes part of the insurance agreement, so taking the extra couple of minutes to review it is well worth it. 

Is Travel Insurance a Case of Buyer Beware?

As travelers, we should take the time to review the policy documents to make sure that we are buying what we think are buying. By not reviewing the insurance policy we can set ourselves up for false expectations and then be terribly disappointed when a claim is denied. InsureandGo, for example, provides a 10 Day Satisfaction Guarantee which allows customers to review their policy and be able to cancel it within 10 days of their purchase date if the policy does not meet their requirements. They also provide knowledgeable customer service agents that can help answer any questions about the plans that you might have.

For more information on InsureandGo USA and to check out the insurance plans they offer, call (888) 491-9596 or visit http://www.insureandgousa.com

Contact: Jason Carrasco, 305-717-5801, [email protected]  

SOURCE InsureandGo USA

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
SYS-CON Events announced today that (ISC)²® (“ISC-squared”) will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. Two leading non-profits focused on cloud and information security, (ISC)² and Cloud Security Alliance (CSA), developed the Certified Cloud Security Professional (CCSP) certification to address the increased demand for cloud security expertise due to rapid growth in cloud. Recently named “The Next...
The Art of DevOps provides a fun overview to help teams understand DevOps. Written in the style of the famous 6th century Chinese manuscript “The Art of War,” this eBook describes DevOps in the form of a mission to continuously deliver assets to the operational battlegrounds safely, securely, and quickly. It’s a fun read with valuable insights.
SYS-CON Events announced today that Alert Logic, Inc., the leading provider of Security-as-a-Service solutions for the cloud, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. Alert Logic, Inc., provides Security-as-a-Service for on-premises, cloud, and hybrid infrastructures, delivering deep security insight and continuous protection for customers at a lower cost than traditional security solutions. Ful...
Join us at Cloud Expo | @ThingsExpo 2016 – June 7-9 at the Javits Center in New York City and November 1-3 at the Santa Clara Convention Center in Santa Clara, CA – and deliver your unique message in a way that is striking and unforgettable by taking advantage of SYS-CON's unmatched high-impact, result-driven event / media packages.
The Quantified Economy represents the total global addressable market (TAM) for IoT that, according to a recent IDC report, will grow to an unprecedented $1.3 trillion by 2019. With this the third wave of the Internet-global proliferation of connected devices, appliances and sensors is poised to take off in 2016. In his session at @ThingsExpo, David McLauchlan, CEO and co-founder of Buddy Platform, will discuss how the ability to access and analyze the massive volume of streaming data from mil...
SYS-CON Events announced today that Commvault, a global leader in enterprise data protection and information management, has been named “Bronze Sponsor” of SYS-CON's 18th International Cloud Expo, which will take place on June 7–9, 2016, at the Javits Center in New York City, NY, and the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Commvault is a leading provider of data protection and information management...
The cloud competition for database hosts is fierce. How do you evaluate a cloud provider for your database platform? In his session at 18th Cloud Expo, Chris Presley, a Solutions Architect at Pythian, will give users a checklist of considerations when choosing a provider. Chris Presley is a Solutions Architect at Pythian. He loves order – making him a premier Microsoft SQL Server expert. Not only has he programmed and administered SQL Server, but he has also shared his expertise and passion w...
WebSocket is effectively a persistent and fat pipe that is compatible with a standard web infrastructure; a "TCP for the Web." If you think of WebSocket in this light, there are other more hugely interesting applications of WebSocket than just simply sending data to a browser. In his session at 18th Cloud Expo, Frank Greco, Director of Technology for Kaazing Corporation, will compare other modern web connectivity methods such as HTTP/2, HTTP Streaming, Server-Sent Events and new W3C event APIs ...
With an estimated 50 billion devices connected to the Internet by 2020, several industries will begin to expand their capabilities for retaining end point data at the edge to better utilize the range of data types and sheer volume of M2M data generated by the Internet of Things. In his session at @ThingsExpo, Don DeLoach, CEO and President of Infobright, will discuss the infrastructures businesses will need to implement to handle this explosion of data by providing specific use cases for filte...
SYS-CON Events announced today that Pythian, a global IT services company specializing in helping companies adopt disruptive technologies to optimize revenue-generating systems, has been named “Bronze Sponsor” of SYS-CON's 18th Cloud Expo, which will take place on June 7-9, 2015 at the Javits Center in New York, New York. Founded in 1997, Pythian is a global IT services company that helps companies compete by adopting disruptive technologies such as cloud, Big Data, advanced analytics, and DevO...
SYS-CON Events announced today that Avere Systems, a leading provider of enterprise storage for the hybrid cloud, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. Avere delivers a more modern architectural approach to storage that doesn’t require the overprovisioning of storage capacity to achieve performance, overspending on expensive storage media for inactive data or the overbuilding of data centers ...
In most cases, it is convenient to have some human interaction with a web (micro-)service, no matter how small it is. A traditional approach would be to create an HTTP interface, where user requests will be dispatched and HTML/CSS pages must be served. This approach is indeed very traditional for a web site, but not really convenient for a web service, which is not intended to be good looking, 24x7 up and running and UX-optimized. Instead, talking to a web service in a chat-bot mode would be muc...
SYS-CON Events announced today that AppNeta, the leader in performance insight for business-critical web applications, will exhibit and present at SYS-CON's @DevOpsSummit at Cloud Expo New York, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. AppNeta is the only application performance monitoring (APM) company to provide solutions for all applications – applications you develop internally, business-critical SaaS applications you use and the networks that deli...
Fortunately, meaningful and tangible business cases for IoT are plentiful in a broad array of industries and vertical markets. These range from simple warranty cost reduction for capital intensive assets, to minimizing downtime for vital business tools, to creating feedback loops improving product design, to improving and enhancing enterprise customer experiences. All of these business cases, which will be briefly explored in this session, hinge on cost effectively extracting relevant data from ...
More and more companies are looking to microservices as an architectural pattern for breaking apart applications into more manageable pieces so that agile teams can deliver new features quicker and more effectively. What this pattern has done more than anything to date is spark organizational transformations, setting the foundation for future application development. In practice, however, there are a number of considerations to make that go beyond simply “build, ship, and run,” which changes ho...