Welcome!

News Feed Item

Prevent Your Travel Insurance Claim From Being Denied

MIAMI, Jan. 10, 2014 /PRNewswire/ -- With all of the cancelled or delayed flights and travel plans due to the recent super storms and polar vortex, travel insurance provider InsureandGo USA wants to make sure that consumers are well informed on how to get the most out of their travel insurance plans.  

(Photo: http://photos.prnewswire.com/prnh/20140110/NE44612 )

As is the case with any conventional insurance policy, a travel insurance policy serves as a legal contract. Travelers pay a fee to insure that their risks are covered, and the insurance company agrees to pay for damages in the event of a cancellation, delay, injury, illness, accident, and more; however, the insurance company will only reimburse a traveler if what occurred is specifically included and covered by the policy. 

Numerous travelers are not clear on what a travel insurance policy covers and after reading a few stories from other travelers, some believe that if they file a claim for reimbursement they will ultimately be denied. The following is a list of the most frequent reasons that travel insurance claims get denied and how to ensure that you receive the reimbursement that you're entitled.

Claim Denial Due to a Non- Covered Reason:

It's important to recognize that most travel insurance policies are "named peril" policies which means that simply having the trip cancellation included in your coverage does not automatically mean that you're covered; if your reason for cancellation is not listed in the policy, then you will not be covered. While most travel insurance companies cover the same major perils, there can be slight differences so it is important that you carefully review what is and is not covered before making your final purchase decision.

Claim Denial Due to Lack of Documentation:

Travel insurance companies will require a paper trail to prove that you incurred a loss or expense and won't simply take you at your word. Because of this it is extremely important that you make sure that you keep all of your receipts and get proof of any incidents in writing. Following are a few tips on what to do in these particular situations:

  1. When a flight is cancelled, ask the airline representatives to give you a printout of the cancellation or get an email from the airline confirming the flight cancellation. 
  2. If your luggage is lost, stolen or delayed keep all of your receipts for any necessary purchases that you had to make. Also, get documentation from the airline if luggage is lost in transit. If items are stolen make sure you get a police report.
  3. If you lose your travel documentation such as your passport, identification or driver's license, file a report at the nearest embassy or police department and ask to receive a copy for insurance purposes. 
  4. If you cancel your trip due to an illness or injury, be sure that you visit a doctor and get a note stating that he or she recommends that you cancel the trip or that you are not fit to travel.
  5. Whenever anything happens during your trip that you may want to file a claim for, be sure that you receive proof in writing.  

Claim Denial Due to a Pre-Existing Condition:

Pre-existing conditions are generally defined as "any injury, illness, disease, or other medical condition that occurs prior to the travel plan's effective date and for which you had symptoms and sought diagnosis, medical treatment, and/or new prescription medications or a change in your current prescription."

If you or any of your travel companions have received changes in your medications, or if you have visited a doctor for treatment within the last 60 to 180 days, then you should seriously consider purchasing an insurance policy that includes a pre-existing condition waiver. 

Most insurance companies offering the pre-existing condition waiver will only cover the traveler if he or she has met all of the criteria. This criterion varies between companies, but generally requires that the traveler purchases the insurance policy within 14 days of the initial booking deposit, is medically able to travel at the time of the policy purchase. Make sure that you check the criteria required by the insurance company that you purchase your policy from.

For example, InsureandGo USA automatically includes a pre-existing condition waiver to travelers under 70 years old as long as you purchase the policy within 14 days of the initial trip deposit and cover the full cost of the trip.

Claim Denial Due to Misrepresentation on the Insurance Application:

While not technically a claim denial, a traveler could have their policy voided or "rescinded" if the information reported on the application for coverage is inaccurate whether intentionally or not. It's important that you review all of your information to make sure that you accurately presented all of your travel dates, age, trip costs, and personal information on your insurance policy application. That online application that you fill out becomes part of the insurance agreement, so taking the extra couple of minutes to review it is well worth it. 

Is Travel Insurance a Case of Buyer Beware?

As travelers, we should take the time to review the policy documents to make sure that we are buying what we think are buying. By not reviewing the insurance policy we can set ourselves up for false expectations and then be terribly disappointed when a claim is denied. InsureandGo, for example, provides a 10 Day Satisfaction Guarantee which allows customers to review their policy and be able to cancel it within 10 days of their purchase date if the policy does not meet their requirements. They also provide knowledgeable customer service agents that can help answer any questions about the plans that you might have.

For more information on InsureandGo USA and to check out the insurance plans they offer, call (888) 491-9596 or visit http://www.insureandgousa.com

Contact: Jason Carrasco, 305-717-5801, [email protected]  

SOURCE InsureandGo USA

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
When growing capacity and power in the data center, the architectural trade-offs between server scale-up vs. scale-out continue to be debated. Both approaches are valid: scale-out adds multiple, smaller servers running in a distributed computing model, while scale-up adds fewer, more powerful servers that are capable of running larger workloads. It’s worth noting that there are additional, unique advantages that scale-up architectures offer. One big advantage is large memory and compute capacity...
A look across the tech landscape at the disruptive technologies that are increasing in prominence and speculate as to which will be most impactful for communications – namely, AI and Cloud Computing. In his session at 20th Cloud Expo, Curtis Peterson, VP of Operations at RingCentral, highlighted the current challenges of these transformative technologies and shared strategies for preparing your organization for these changes. This “view from the top” outlined the latest trends and developments i...
Artificial intelligence, machine learning, neural networks. We’re in the midst of a wave of excitement around AI such as hasn’t been seen for a few decades. But those previous periods of inflated expectations led to troughs of disappointment. Will this time be different? Most likely. Applications of AI such as predictive analytics are already decreasing costs and improving reliability of industrial machinery. Furthermore, the funding and research going into AI now comes from a wide range of com...
It is ironic, but perhaps not unexpected, that many organizations who want the benefits of using an Agile approach to deliver software use a waterfall approach to adopting Agile practices: they form plans, they set milestones, and they measure progress by how many teams they have engaged. Old habits die hard, but like most waterfall software projects, most waterfall-style Agile adoption efforts fail to produce the results desired. The problem is that to get the results they want, they have to ch...
No hype cycles or predictions of zillions of things here. IoT is big. You get it. You know your business and have great ideas for a business transformation strategy. What comes next? Time to make it happen. In his session at @ThingsExpo, Jay Mason, Associate Partner at M&S Consulting, presented a step-by-step plan to develop your technology implementation strategy. He discussed the evaluation of communication standards and IoT messaging protocols, data analytics considerations, edge-to-cloud tec...
Cloud Expo, Inc. has announced today that Andi Mann and Aruna Ravichandran have been named Co-Chairs of @DevOpsSummit at Cloud Expo Silicon Valley which will take place Oct. 31-Nov. 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. "DevOps is at the intersection of technology and business-optimizing tools, organizations and processes to bring measurable improvements in productivity and profitability," said Aruna Ravichandran, vice president, DevOps product and solutions marketing...
"When we talk about cloud without compromise what we're talking about is that when people think about 'I need the flexibility of the cloud' - it's the ability to create applications and run them in a cloud environment that's far more flexible,” explained Matthew Finnie, CTO of Interoute, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
"Loom is applying artificial intelligence and machine learning into the entire log analysis process, from start to finish and at the end you will get a human touch,” explained Sabo Taylor Diab, Vice President, Marketing at Loom Systems, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
We build IoT infrastructure products - when you have to integrate different devices, different systems and cloud you have to build an application to do that but we eliminate the need to build an application. Our products can integrate any device, any system, any cloud regardless of protocol," explained Peter Jung, Chief Product Officer at Pulzze Systems, in this SYS-CON.tv interview at @ThingsExpo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA
With major technology companies and startups seriously embracing Cloud strategies, now is the perfect time to attend 21st Cloud Expo October 31 - November 2, 2017, at the Santa Clara Convention Center, CA, and June 12-14, 2018, at the Javits Center in New York City, NY, and learn what is going on, contribute to the discussions, and ensure that your enterprise is on the right path to Digital Transformation.
The Internet giants are fully embracing AI. All the services they offer to their customers are aimed at drawing a map of the world with the data they get. The AIs from these companies are used to build disruptive approaches that cannot be used by established enterprises, which are threatened by these disruptions. However, most leaders underestimate the effect this will have on their businesses. In his session at 21st Cloud Expo, Rene Buest, Director Market Research & Technology Evangelism at Ara...
In his session at @ThingsExpo, Eric Lachapelle, CEO of the Professional Evaluation and Certification Board (PECB), provided an overview of various initiatives to certify the security of connected devices and future trends in ensuring public trust of IoT. Eric Lachapelle is the Chief Executive Officer of the Professional Evaluation and Certification Board (PECB), an international certification body. His role is to help companies and individuals to achieve professional, accredited and worldwide re...
Wooed by the promise of faster innovation, lower TCO, and greater agility, businesses of every shape and size have embraced the cloud at every layer of the IT stack – from apps to file sharing to infrastructure. The typical organization currently uses more than a dozen sanctioned cloud apps and will shift more than half of all workloads to the cloud by 2018. Such cloud investments have delivered measurable benefits. But they’ve also resulted in some unintended side-effects: complexity and risk. ...
"We are a monitoring company. We work with Salesforce, BBC, and quite a few other big logos. We basically provide monitoring for them, structure for their cloud services and we fit into the DevOps world" explained David Gildeh, Co-founder and CEO of Outlyer, in this SYS-CON.tv interview at DevOps Summit at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
21st International Cloud Expo, taking place October 31 - November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy. Me...