|By Marketwired .||
|January 14, 2014 06:00 AM EST||
JOHANNESBURG, SOUTH AFRICA -- (Marketwired) -- 01/14/14 -- INETCO® Systems Limited, a leading provider of transaction monitoring and analytics software, announced that Nedbank, one of South Africa's largest banks, has licensed the INETCO Insight business transaction management (BTM) solution. Having grown by over two million individual and small business clients over the last two years, Nedbank chose INETCO Insight to improve the bank's operational efficiency and maintain high customer experience levels in the face of growing transaction performance complexities within their ATM and point-of-sale (POS) service channels.
"Nedbank is experiencing a period of explosive growth and is investing in modernizing our banking architectures and processing systems," said Jason De Swardt, head of Nedbank's new Payment Services Hub. "As our banking IT infrastructure grows, so does the complexity of monitoring transactions. INETCO Insight is envisioned to be our not-so-secret weapon when it comes to real-time transaction slowdown troubleshooting, improving problem isolation times by up to 75% - which helps us manage costs, and, more importantly, maintain the high level of service that our customers have come to expect."
With every new customer comes a significant increase in banking transaction volumes. Given its remarkable growth, Nedbank realized that investment needed to be made in monitoring capabilities to ensure that any transaction slowdowns or failures could be found before they affected ATM end-customers or merchants using Nedbank point-of-sale (POS) services. With a complex environment consisting of multiple switches, servers, and third-party back ends (such as Visa and Bankserv), Nedbank needed a solution that could provide the end-to-end transaction visibility into every transaction within its network to ensure that slowdowns were quickly addressed and failures averted. Nedbank recognized the need for business transaction management (BTM) - and identified INETCO Insight as the solution that would allow them to keep their customers happy by ensuring that service delivery levels were kept high while monitoring and troubleshooting costs were kept low.
"With Nedbank's recent migration to a new payments platform came the need to adequately trace a transaction from end to end," said Deon van Biljon, Managing Director of Stanchion Payment Solutions. "Stanchion understood this need, and knew that the INETCO Insight software would be the ideal transaction tracing tool to improve a problem's isolation times, with the knock-on effect of resolving customer queries faster, specifically from a technical perspective. Stanchion is a proud INETCO partner, and advocate of the INETCO Insight brand in the African market."
"The African banking market is rapidly growing, both in client numbers, as well as in the number of channels that banks use to interact with these clients," said Bijan Sanii, President and CEO of INETCO. "For growing financial institutions, like Nedbank, INETCO Insight is the ideal tool to monitor transactions as they rapidly move through mobile banking apps, point-of-sale terminals and ATMs. Using (INETCO) Insight, network and server problems that would take several labour hours to isolate can be found in minutes: a result that will allow Nedbank to maintain its high level of customer service while taking advantage of operational efficiencies and cost savings."
Nedbank Group Ltd is a bank holding company and one of the four largest banking groups in SA measured by assets, with a strong deposit franchise and over six million clients.
Our principal banking subsidiary is Nedbank Ltd. Our ordinary shares have been listed on JSE Ltd since 1969 and on the Namibian Stock Exchange since 2007 and we have a market capitalization of R95,4bn at 31 December 2012. Old Mutual plc is the majority shareholder, owning 52% of the group.
INETCO Systems Limited provides business transaction management solutions to banking operations and support teams that are looking for a faster, non-invasive way to identify application and infrastructure bottlenecks and ensure optimal service and business process delivery within their production environments. INETCO's solutions are currently deployed in over 50 different countries. Happy INETCO Insight® partners and customers include a variety of global companies spanning the banking, ATM, retail, healthcare, travel, telecommunications and payment processing markets. http://www.inetco.com
For more information: Read the INETCO Blog
Follow us on Twitter: @INETCOInsight
INETCO and INETCO Insight are trademarks or registered trademarks of INETCO Systems Ltd. All other trademarks are the property of their respective owners.
SYS-CON Events announced today that DatacenterDynamics has been named “Media Sponsor” of SYS-CON's 18th International Cloud Expo, which will take place on June 7–9, 2016, at the Javits Center in New York City, NY. DatacenterDynamics is a brand of DCD Group, a global B2B media and publishing company that develops products to help senior professionals in the world's most ICT dependent organizations make risk-based infrastructure and capacity decisions.
Apr. 29, 2016 05:45 AM EDT Reads: 2,388
SYS-CON Events announced today TMCnet has been named “Media Sponsor” of SYS-CON's 18th International Cloud Expo, which will take place on June 7–9, 2016, at the Javits Center in New York City, NY, and the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Technology Marketing Corporation (TMC) is the world's leading business-to-business and integrated marketing media company, servicing niche markets within the com...
Apr. 29, 2016 04:45 AM EDT Reads: 2,338
Between the mockups and specs produced by analysts, and resulting applications built by developers, there exists a gulf where projects fail, costs spiral, and applications disappoint. Methodologies like Agile attempt to address this with intensified communication, with partial success but many limitations. In his session at 18th Cloud Expo, Charles Kendrick, CTO & Chief Architect at Isomorphic Software, will present a revolutionary model enabled by new technologies. Learn how business and devel...
Apr. 29, 2016 03:45 AM EDT Reads: 1,634
Unless you don’t use the internet, don’t live in California, or haven’t been paying attention to the recent news… you should be aware that self-driving cars are on their way to becoming a reality. I have seen them – they are real. If you believe in the future reality of self-driving cars, then continue reading on. If you don’t believe in the future possibilities, then I am not sure what to do to convince you other than discuss the very real changes that will roll out with the consumer producti...
Apr. 28, 2016 09:45 PM EDT Reads: 360
If there is anything we have learned by now, is that every business paves their own unique path for releasing software- every pipeline, implementation and practices are a bit different, and DevOps comes in all shapes and sizes. Software delivery practices are often comprised of set of several complementing (or even competing) methodologies – such as leveraging Agile, DevOps and even a mix of ITIL, to create the combination that’s most suitable for your organization and that maximize your busines...
Apr. 28, 2016 08:45 PM EDT Reads: 1,718
In the rush to compete in the digital age, a successful digital transformation is essential, but many organizations are setting themselves up for failure. There’s a common misconception that the process is just about technology, but it’s not. It’s about your business. It shouldn’t be treated as an isolated IT project; it should be driven by business needs with the committed involvement of a range of stakeholders.
Apr. 28, 2016 07:30 PM EDT Reads: 1,762
New Relic, Inc. has announced a set of new features across the New Relic Software Analytics Cloud that offer IT operations teams increased visibility, and the ability to diagnose and resolve performance problems quickly. The new features further IT operations teams’ ability to leverage data and analytics, as well as drive collaboration and a common, shared understanding between teams. Software teams are under pressure to resolve performance issues quickly and improve availability, as the comple...
Apr. 28, 2016 07:15 PM EDT Reads: 2,367
The IoT has the potential to create a renaissance of manufacturing in the US and elsewhere. In his session at 18th Cloud Expo, Florent Solt, CTO and chief architect of Netvibes, will discuss how the expected exponential increase in the amount of data that will be processed, transported, stored, and accessed means there will be a huge demand for smart technologies to deliver it. Florent Solt is the CTO and chief architect of Netvibes. Prior to joining Netvibes in 2007, he co-founded Rift Technol...
Apr. 28, 2016 07:00 PM EDT Reads: 1,465
SYS-CON Events announced today that Enzu, a leading provider of cloud hosting solutions, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. Enzu’s mission is to be the leading provider of enterprise cloud solutions worldwide. Enzu enables online businesses to use its IT infrastructure to their competitive advantage. By offering a suite of proven hosting and management services, Enzu wants companies to foc...
Apr. 28, 2016 05:30 PM EDT Reads: 820
Many private cloud projects were built to deliver self-service access to development and test resources. While those clouds delivered faster access to resources, they lacked visibility, control and security needed for production deployments. In their session at 18th Cloud Expo, Steve Anderson, Product Manager at BMC Software, and Rick Lefort, Principal Technical Marketing Consultant at BMC Software, will discuss how a cloud designed for production operations not only helps accelerate developer...
Apr. 28, 2016 05:00 PM EDT Reads: 991
Join IBM June 8 at 18th Cloud Expo at the Javits Center in New York City, NY, and learn how to innovate like a startup and scale for the enterprise. You need to deliver quality applications faster and cheaper, attract and retain customers with an engaging experience across devices, and seamlessly integrate your enterprise systems. And you can't take 12 months to do it.
Apr. 28, 2016 04:45 PM EDT Reads: 1,724
This is not a small hotel event. It is also not a big vendor party where politicians and entertainers are more important than real content. This is Cloud Expo, the world's longest-running conference and exhibition focused on Cloud Computing and all that it entails. If you want serious presentations and valuable insight about Cloud Computing for three straight days, then register now for Cloud Expo.
Apr. 28, 2016 04:30 PM EDT Reads: 1,617
Based on the open source Cloud Foundry technology, IBM Bluemix is an open-standard, cloud-based platform for building, managing, and running applications of all types such as web, mobile, Big Data, and new smart devices. Bluemix abstracts and hides most of the complexities that are associated with hosting and managing cloud-based applications. As an application developer, you can focus on developing your application without having to manage the infrastructure that is required to host it. For mob...
Apr. 28, 2016 04:00 PM EDT Reads: 937
The proper isolation of resources is essential for multi-tenant environments. The traditional approach to isolate resources is, however, rather heavyweight. In his session at 18th Cloud Expo, Igor Drobiazko, co-founder of elastic.io, will draw upon their own experience with operating a Docker container-based infrastructure on a large scale and present a lightweight solution for resource isolation using microservices. He will also discuss the implementation of microservices in data and applicat...
Apr. 28, 2016 04:00 PM EDT Reads: 1,638