Welcome!

News Feed Item

BC Supreme Court confirms consumer information must be removed from credit reports after 6 years

VANCOUVER, Jan. 20, 2014 /CNW/ - The Supreme Court of British Columbia has upheld Consumer Protection BC's Compliance Order against TransUnion of Canada Ltd., a national credit reporting agency. In a judgement released today, the company was required to cease certain business practices related to the length of time information can remain on a consumer's credit report.

The Business Practices and Consumer Protection Act (BPCPA) regulates credit reporting agencies in BC with respect to what can be included in a credit report and who can see it. In April 2012, Consumer Protection BC issued a Compliance Order against TransUnion of Canada Ltd. (TransUnion), requiring the company to comply with two sections of the Act related to how long a consumer's information may stay on their credit report. The law prevents reporting agencies from including information detrimental to an individual on their credit report for longer than six years. TransUnion petitioned the Supreme Court of British Columbia for a judicial review of Consumer Protection BC's Order, pursuant to the Judicial Review Procedure Act. The Supreme Court of British Columbia, today, upheld Consumer Protection's BC Order and dismissed TransUnion's Petition.

"This a great day for British Columbians," says Manjit Bains, Vice President of Corporate Relations of Consumer Protection BC. "The law has been tested and, today, the court's decision confirms that no British Columbian should have adverse information on their credit report for longer than six years."

Consumer Protection BC encourages consumers to:

  • Request a free copy of your credit report from both Equifax and TransUnion on an annual basis;
  • Check your report carefully for the type of information included and the length of time the information has been on your report;
  • Contact the credit reporting company if you have any concerns;
  • If you are unable to resolve issues with the credit reporting company, visit Consumer Protection BC's online dispute resolution platform at www.resolveyourdispute.ca

A copy of the court's judgement will be available on the Supreme Court of British Columbia website. TransUnion has the right to file an appeal with the BC Court of Appeal within 30 days of today's decision.

There is a lot to know about credit reporting in BC. Jurisdiction for credit reporting is shared with the Office of the Information and Privacy Commissioner for BC and Consumer Protection BC. A backgrounder on credit reporting is available with additional information about the law in BC, consumer rights, business obligations and statistics. For more information about credit reporting, please visit www.consumerprotectionbc.ca.

About Consumer Protection BC
Consumer Protection BC is a not-for-profit corporation whose vision is confident consumers and trusted businesses in a thriving marketplace. We enforce consumer protection laws and strengthen consumer protection in BC by licensing and inspecting specific industries, responding to consumer questions, investigating alleged violations of consumer protection laws and educating consumers and businesses about their rights and responsibilities. For more information about our organization, please visit our corporate website at www.consumerprotectionbc.ca. You can also follow Consumer Protection BC on Twitter, like us on Facebook and read our blog for valuable consumer tips and resources.

SOURCE Consumer Protection BC

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
WebRTC is the future of browser-to-browser communications, and continues to make inroads into the traditional, difficult, plug-in web communications world. The 6th WebRTC Summit continues our tradition of delivering the latest and greatest presentations within the world of WebRTC. Topics include voice calling, video chat, P2P file sharing, and use cases that have already leveraged the power and convenience of WebRTC.
Have you ever noticed how some IT people seem to lead successful, rewarding, and satisfying lives and careers, while others struggle? IT author and speaker Don Crawley uncovered the five principles that successful IT people use to build satisfying lives and careers and he shares them in this fast-paced, thought-provoking webinar. You'll learn the importance of striking a balance with technical skills and people skills, challenge your pre-existing ideas about IT customer service, and gain new in...
In his keynote at @ThingsExpo, Chris Matthieu, Director of IoT Engineering at Citrix and co-founder and CTO of Octoblu, focused on building an IoT platform and company. He provided a behind-the-scenes look at Octoblu’s platform, business, and pivots along the way (including the Citrix acquisition of Octoblu).
With major technology companies and startups seriously embracing Cloud strategies, now is the perfect time to attend @CloudExpo | @ThingsExpo, June 6-8, 2017, at the Javits Center in New York City, NY and October 31 - November 2, 2017, Santa Clara Convention Center, CA. Learn what is going on, contribute to the discussions, and ensure that your enterprise is on the right path to Digital Transformation.
Cloud Expo, Inc. has announced today that Aruna Ravichandran, vice president of DevOps Product and Solutions Marketing at CA Technologies, has been named co-conference chair of DevOps at Cloud Expo 2017. The @DevOpsSummit at Cloud Expo New York will take place on June 6-8, 2017, at the Javits Center in New York City, New York, and @DevOpsSummit at Cloud Expo Silicon Valley will take place Oct. 31-Nov. 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
With 10 simultaneous tracks, keynotes, general sessions and targeted breakout classes, Cloud Expo and @ThingsExpo are two of the most important technology events of the year. Since its launch over eight years ago, Cloud Expo and @ThingsExpo have presented a rock star faculty as well as showcased hundreds of sponsors and exhibitors! In this blog post, I provide 7 tips on how, as part of our world-class faculty, you can deliver one of the most popular sessions at our events. But before reading the...
@DevOpsSummit at Cloud taking place June 6-8, 2017, at Javits Center, New York City, is co-located with the 20th International Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time to wait for long developm...
In his keynote at 19th Cloud Expo, Sheng Liang, co-founder and CEO of Rancher Labs, discussed the technological advances and new business opportunities created by the rapid adoption of containers. With the success of Amazon Web Services (AWS) and various open source technologies used to build private clouds, cloud computing has become an essential component of IT strategy. However, users continue to face challenges in implementing clouds, as older technologies evolve and newer ones like Docker c...
Buzzword alert: Microservices and IoT at a DevOps conference? What could possibly go wrong? In this Power Panel at DevOps Summit, moderated by Jason Bloomberg, the leading expert on architecting agility for the enterprise and president of Intellyx, panelists peeled away the buzz and discuss the important architectural principles behind implementing IoT solutions for the enterprise. As remote IoT devices and sensors become increasingly intelligent, they become part of our distributed cloud enviro...
The explosion of new web/cloud/IoT-based applications and the data they generate are transforming our world right before our eyes. In this rush to adopt these new technologies, organizations are often ignoring fundamental questions concerning who owns the data and failing to ask for permission to conduct invasive surveillance of their customers. Organizations that are not transparent about how their systems gather data telemetry without offering shared data ownership risk product rejection, regu...
TechTarget storage websites are the best online information resource for news, tips and expert advice for the storage, backup and disaster recovery markets. By creating abundant, high-quality editorial content across more than 140 highly targeted technology-specific websites, TechTarget attracts and nurtures communities of technology buyers researching their companies' information technology needs. By understanding these buyers' content consumption behaviors, TechTarget creates the purchase inte...
Almost two-thirds of companies either have or soon will have IoT as the backbone of their business. Though, IoT is far more complex than most firms expected with a majority of IoT projects having failed. How can you not get trapped in the pitfalls? In his session at @ThingsExpo, Tony Shan, Chief IoTologist at Wipro, will introduce a holistic method of IoTification, which is the process of IoTifying the existing technology portfolios and business models to adopt and leverage IoT. He will delve in...
DevOps is being widely accepted (if not fully adopted) as essential in enterprise IT. But as Enterprise DevOps gains maturity, expands scope, and increases velocity, the need for data-driven decisions across teams becomes more acute. DevOps teams in any modern business must wrangle the ‘digital exhaust’ from the delivery toolchain, "pervasive" and "cognitive" computing, APIs and services, mobile devices and applications, the Internet of Things, and now even blockchain.
Security, data privacy, reliability and regulatory compliance are critical factors when evaluating whether to move business applications from in-house client hosted environments to a cloud platform. In her session at 18th Cloud Expo, Vandana Viswanathan, Associate Director at Cognizant, In this session, will provide an orientation to the five stages required to implement a cloud hosted solution validation strategy.
Tricky charts and visually deceptive graphs often make a case for the impact IT performance has on business. The debate isn't around the obvious; of course, IT performance metrics like website load time influence business metrics such as conversions and revenue. Rather, this presentation will explore various data analysis concepts to understand how, and how not to, assert such correlations. In his session at 20th Cloud Expo, Leo Vasiliou, Director of Web Performance Engineering at Catchpoint Sys...