Welcome!

News Feed Item

Swipely Reveals How Menu and Server Performance Impact Sales

Swipely, a simple way for merchants to understand customers and grow sales, today unveiled its “Winter ‘14” release to connect menu, staff and customer insights with Swipely’s cloud-based platform. The new release extends Swipely’s service to help its restaurant and hospitality customers make smarter decisions about their key drivers: food, staff and marketing.

"With our Winter ‘14 release, Swipely now provides even deeper data and more actionable insights for restaurant customers to grow sales,” said Angus Davis, founder and CEO of Swipely. “We can tell which menu item brings customers back, which server does the best job selling wine and which dishes are the favorites of your most valuable customers.”

About two thirds of Swipely’s customers are in the hospitality sector, including more than 1,000 restaurants and bars in over 33 U.S. states, such as Rosa Mexicano, Sarabeth’s, Tremont 647, Anna Maria’s Oyster Bar, Fresh To Order, and many more.

Swipely’s new Winter ‘14 features support many market-leading point-of-sale systems, allowing small business owners to spend less time crunching numbers and more time delighting customers by providing actionable insights to improve menu, service and marketing. The new features are organized into two areas: menu intelligence and server performance.

Menu Intelligence

With menu intelligence in Winter ‘14, restaurants can use Swipely to gain quick insights to improve their menu, answering questions like:

  • Which entrées are most likely to create a loyal, repeat customer?
  • What do customers say online about this dish? (40% of reviews mention menu items)
  • What is my best customer’s favorite glass of wine?
  • Which server has the most success selling the crème brûlée?
  • What popular pairings could help lift the average ticket amount?
  • How would changing the price of margaritas impact my profits?

Server Performance

Over 13 million people work at U.S. restaurants. With Winter ‘14, Swipely turns server performance data into actionable insights so managers can coach staff, increase sales and reward stars on the team using leaderboards and analytics, answering questions like:

  • Who are my top servers, measured by sales, customer retention or table turn?
  • Why does Steve excel during his lunch shift sales but struggle at dinner?
  • Who does the best job turning a first-time customer into a repeat customer?
  • Which server needs help learning the wine list to boost her beverage sales?
  • Who does the best job selling desserts and could share tips with colleagues?
  • Where should I focus training to help servers increase revenue and tips?

Swipely is a good fit for restaurants and bars grossing over $500,000 a year that want an easy way to make menu, server and marketing decisions to grow sales. Swipely also works with local merchants in other retail industries. For more information, visit https://www.swipely.com to schedule a demo or call 888-SWIPELY (794-7359).

About Swipely

Swipely is a simple way for merchants to understand customers and grow sales. With information from in-store systems and the social web, Swipely makes it easy to understand what brings customers back. Merchants use Swipely to manage over 1 billion dollars in sales and deepen relationships with 7 million customers.

Founded by Angus Davis and named to the Forbes Magazine 100 list of "America's Most Promising Companies," the Providence, RI based company includes veterans of Tellme, Microsoft, LivingSocial and SeamlessWeb, and is backed by leading Silicon Valley investors including First Round Capital, Index Ventures, Shasta Ventures, and Greylock Partners, among others.

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
20th Cloud Expo, taking place June 6-8, 2017, at the Javits Center in New York City, NY, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy.
More and more companies are looking to microservices as an architectural pattern for breaking apart applications into more manageable pieces so that agile teams can deliver new features quicker and more effectively. What this pattern has done more than anything to date is spark organizational transformations, setting the foundation for future application development. In practice, however, there are a number of considerations to make that go beyond simply “build, ship, and run,” which changes how...
WebRTC is the future of browser-to-browser communications, and continues to make inroads into the traditional, difficult, plug-in web communications world. The 6th WebRTC Summit continues our tradition of delivering the latest and greatest presentations within the world of WebRTC. Topics include voice calling, video chat, P2P file sharing, and use cases that have already leveraged the power and convenience of WebRTC.
Without lifecycle traceability and visibility across the tool chain, stakeholders from Planning-to-Ops have limited insight and answers to who, what, when, why and how across the DevOps lifecycle. This impacts the ability to deliver high quality software at the needed velocity to drive positive business outcomes. In his general session at @DevOpsSummit at 19th Cloud Expo, Phil Hombledal, Solution Architect at CollabNet, discussed how customers are able to achieve a level of transparency that e...
Amazon has gradually rolled out parts of its IoT offerings, but these are just the tip of the iceberg. In addition to optimizing their backend AWS offerings, Amazon is laying the ground work to be a major force in IoT - especially in the connected home and office. In his session at @ThingsExpo, Chris Kocher, founder and managing director of Grey Heron, explained how Amazon is extending its reach to become a major force in IoT by building on its dominant cloud IoT platform, its Dash Button strat...
Let’s face it, embracing new storage technologies, capabilities and upgrading to new hardware often adds complexity and increases costs. In his session at 18th Cloud Expo, Seth Oxenhorn, Vice President of Business Development & Alliances at FalconStor, discussed how a truly heterogeneous software-defined storage approach can add value to legacy platforms and heterogeneous environments. The result reduces complexity, significantly lowers cost, and provides IT organizations with improved efficienc...
Internet-of-Things discussions can end up either going down the consumer gadget rabbit hole or focused on the sort of data logging that industrial manufacturers have been doing forever. However, in fact, companies today are already using IoT data both to optimize their operational technology and to improve the experience of customer interactions in novel ways. In his session at @ThingsExpo, Gordon Haff, Red Hat Technology Evangelist, will share examples from a wide range of industries – includin...
"We build IoT infrastructure products - when you have to integrate different devices, different systems and cloud you have to build an application to do that but we eliminate the need to build an application. Our products can integrate any device, any system, any cloud regardless of protocol," explained Peter Jung, Chief Product Officer at Pulzze Systems, in this SYS-CON.tv interview at @ThingsExpo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
When it comes to cloud computing, the ability to turn massive amounts of compute cores on and off on demand sounds attractive to IT staff, who need to manage peaks and valleys in user activity. With cloud bursting, the majority of the data can stay on premises while tapping into compute from public cloud providers, reducing risk and minimizing need to move large files. In his session at 18th Cloud Expo, Scott Jeschonek, Director of Product Management at Avere Systems, discussed the IT and busin...
Between 2005 and 2020, data volumes will grow by a factor of 300 – enough data to stack CDs from the earth to the moon 162 times. This has come to be known as the ‘big data’ phenomenon. Unfortunately, traditional approaches to handling, storing and analyzing data aren’t adequate at this scale: they’re too costly, slow and physically cumbersome to keep up. Fortunately, in response a new breed of technology has emerged that is cheaper, faster and more scalable. Yet, in meeting these new needs they...
The cloud promises new levels of agility and cost-savings for Big Data, data warehousing and analytics. But it’s challenging to understand all the options – from IaaS and PaaS to newer services like HaaS (Hadoop as a Service) and BDaaS (Big Data as a Service). In her session at @BigDataExpo at @ThingsExpo, Hannah Smalltree, a director at Cazena, provided an educational overview of emerging “as-a-service” options for Big Data in the cloud. This is critical background for IT and data professionals...
"Once customers get a year into their IoT deployments, they start to realize that they may have been shortsighted in the ways they built out their deployment and the key thing I see a lot of people looking at is - how can I take equipment data, pull it back in an IoT solution and show it in a dashboard," stated Dave McCarthy, Director of Products at Bsquare Corporation, in this SYS-CON.tv interview at @ThingsExpo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
Fact is, enterprises have significant legacy voice infrastructure that’s costly to replace with pure IP solutions. How can we bring this analog infrastructure into our shiny new cloud applications? There are proven methods to bind both legacy voice applications and traditional PSTN audio into cloud-based applications and services at a carrier scale. Some of the most successful implementations leverage WebRTC, WebSockets, SIP and other open source technologies. In his session at @ThingsExpo, Da...
@DevOpsSummit taking place June 6-8, 2017 at Javits Center, New York City, is co-located with the 20th International Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. @DevOpsSummit at Cloud Expo New York Call for Papers is now open.
The cloud competition for database hosts is fierce. How do you evaluate a cloud provider for your database platform? In his session at 18th Cloud Expo, Chris Presley, a Solutions Architect at Pythian, gave users a checklist of considerations when choosing a provider. Chris Presley is a Solutions Architect at Pythian. He loves order – making him a premier Microsoft SQL Server expert. Not only has he programmed and administered SQL Server, but he has also shared his expertise and passion with b...