Welcome!

News Feed Item

Fujitsu Introduces Solution for the New World of Omni-channel Retailing

Tokyo, Jan 21, 2014 - (JCN Newswire) - FUJITSU Retail Solution Market Place is a revolutionary new PoS application that increases retailer revenues by improving both customer service and enterprise efficiency in an Omni-channel world - Built on an innovative modular application architecture, it future-proofs retail IT investment and reduces the complexity and cost of technology deployment - Retail heritage, global scope and enterprise-integrated solutions and services make Fujitsu the perfect partner.

Fujitsu today introduces a new Omni-channel Point of Service (PoS) application that allows retailers to significantly increase revenue while reducing IT costs. FUJITSU Retail Solution Market Place achieves this by supporting enterprise-wide transaction and order fulfilment to deliver a consistent and seamless buying experience to their customers via traditional point of service (PoS), online and mobile channels. Fujitsu continues to reinforce its long-term commitment to the global retail sector around the world with the introduction of this revolutionary new solution, which was demonstrated at the National Retail Federation's Big Show 2014 in New York.

FUJITSU Market Place breaks down the barrier between orders and in-store shopping by combining both in a single transaction. For the customer, this delivers uniform pricing, promotion and customer-relationship experiences whether online, in-store or using a mobile device. It also allows the sales associate to transact business with the customer through a single application rather than switching between PoS and online order fulfillment, making the operation quicker, easier to learn and more likely to be accurate. And for the retailer, it provides increased profitability through a reduction of 'dropped baskets.'

To address the challenges of improving customer service and enterprise efficiency, FUJITSU Market Place works across the entire enterprise fulfilling all channels, and offers a range of deployment models to meet each retailer's different needs, budgets, not to mention business and timing priorities. Available globally from April 2014, it enables the use of a consistent single retailing solution across businesses trade channels, backed by Fujitsu's international strength and local retail know-how.

Investment risk is minimized and total cost of ownership is reduced by the solution's modular design. Retailers are able to deliver value-adding changes, such as installing new mobile devices and workflow in the store, by reusing standard retail functionality and without re-coding the existing PoS business logic. The solution's five-layer fully service-oriented application architecture also speeds and simplifies integration with SAP or other Enterprise Resource Management software.

From the shopper's perspective, FUJITSU Market Place enables retailers to simplify and improve their shopping experience. The solution helps retailers get back to the long-term personal relationships of the past that customers value. Whether browsing online, asking questions in the call center, confirming garment size and color choice by smartphone, or reviewing item details and ordering in-store on an tablet PC, the platform delivers continuity across channels, while helping the store employee quickly access consistent, real-time data.

Already a recognized leader in a wide range of Retail Solutions - such as PoS, self-service, and mobile solutions, applications and services - Fujitsu developed FUJITSU Market Place to serve as a cornerstone for delivering a differentiated customer experience that will increase sales, operational effectiveness for retail clients. By leveraging the deep retail expertise Fujitsu has built over the past 30 years - with more than 500 customers and 82,000 stores in more than 50 countries - retailers can now optimize multiple business models and align themselves with their customers to minimize the risk to their business from disruptive competitors. This enables retailers to add real value to their businesses, while providing an even more exceptional customer service.

Supporting quotes

George Lawrie, Vice President, Principal Analyst Serving Application Development & Delivery Professionals, Forrester Research, Inc. blogs, News From NRF, January 13, 2014

"Application development and delivery (AD&D) professionals in retail must contend with established categories of packaged apps for store operations, eCommerce, supply chain, and loyalty. But most packages hail from the pre-digital disruption era of mono-channel retail - store or eCommerce. AD&D pros must chart an application upgrade and integration course that delivers Omni-channel consumer experiences despite the incompatibility of the package data models with new use cases such as click-and-collect or buy online, return in store. I've had a sneak preview of the new FUJITSU Retail Solution Market Place and I'm excited because it helps retailers to orchestrate the applications and data they already have to meet consumers' cross-channel expectations."

David Concordel, Senior Vice President Global Retail, International Business, Fujitsu

"FUJITSU Retail Solution Market Place addresses the shift to the new consumerized world of retailing - one driven by customer urgency, convenience, item accessibility and customer service. Easy to integrate across borders, store models, existing technologies and with popular order-management solutions such as SAP, FUJITSU Market Place responds to change through its service-oriented architecture. Importantly, it also supports intelligence about the complete life of the order - regardless of how the order crosses multiple channels - enabling retailers to manage orders to save a sale, maximize revenue and keep customers happy."

Rod Vawdrey, Corporate Executive Vice President Fujitsu Limited and President, International Business, Fujitsu

"I've dedicated 25 years to international retail business, so can appreciate the massive scale of transformation the industry is facing. Fujitsu is leading a game-changing response, and I believe that FUJITSU Retail Solution Market Place will play a revolutionary role in enabling retailers to adjust with speed and agility to fundamental business change. It's a fitting legacy for Fujitsu, as this is by far the company's most significant retail innovation to date, leveraging its commitment to the sector and incomparable retail heritage."

Pricing and availability

Market Place will be available to retail customers globally through Fujitsu from April 30, 2014.

Online resources

- Fujitsu Retail Solutions: http://www.fujitsu.com/fts/solutions/industry/retail/
- White Paper: Retailing Without Walls

About Fujitsu Limited

Fujitsu is the leading Japanese information and communication technology (ICT) company offering a full range of technology products, solutions and services. Approximately 170,000 Fujitsu people support customers in more than 100 countries. We use our experience and the power of ICT to shape the future of society with our customers. Fujitsu Limited (TSE: 6702) reported consolidated revenues of 4.4 trillion yen (US$47 billion) for the fiscal year ended March 31, 2013 For more information, please see www.fujitsu.com.



Source: Fujitsu Limited

Contact:
Fujitsu Limited
Public and Investor Relations
www.fujitsu.com/global/news/contacts/
+81-3-3215-5259


Copyright 2014 JCN Newswire. All rights reserved. www.japancorp.net

More Stories By JCN Newswire

Copyright 2008 JCN Newswire. All rights reserved. Republication or redistribution of JCN Newswire content is expressly prohibited without the prior written consent of JCN Newswire. JCN Newswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
Identity is in everything and customers are looking to their providers to ensure the security of their identities, transactions and data. With the increased reliance on cloud-based services, service providers must build security and trust into their offerings, adding value to customers and improving the user experience. Making identity, security and privacy easy for customers provides a unique advantage over the competition.
Qosmos has announced new milestones in the detection of encrypted traffic and in protocol signature coverage. Qosmos latest software can accurately classify traffic encrypted with SSL/TLS (e.g., Google, Facebook, WhatsApp), P2P traffic (e.g., BitTorrent, MuTorrent, Vuze), and Skype, while preserving the privacy of communication content. These new classification techniques mean that traffic optimization, policy enforcement, and user experience are largely unaffected by encryption. In respect wit...
Fact: storage performance problems have only gotten more complicated, as applications not only have become largely virtualized, but also have moved to cloud-based infrastructures. Storage performance in virtualized environments isn’t just about IOPS anymore. Instead, you need to guarantee performance for individual VMs, helping applications maintain performance as the number of VMs continues to go up in real time. In his session at Cloud Expo, Dhiraj Sehgal, Product and Marketing at Tintri, wil...
19th Cloud Expo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy. Meanwhile, 94% of enterpri...
Enterprises have forever faced challenges surrounding the sharing of their intellectual property. Emerging cloud adoption has made it more compelling for enterprises to digitize their content, making them available over a wide variety of devices across the Internet. In his session at 19th Cloud Expo, Santosh Ahuja, Director of Architecture at Impiger Technologies, will introduce various mechanisms provided by cloud service providers today to manage and share digital content in a secure manner....
Smart Cities are here to stay, but for their promise to be delivered, the data they produce must not be put in new siloes. In his session at @ThingsExpo, Mathias Herberts, Co-founder and CTO of Cityzen Data, will deep dive into best practices that will ensure a successful smart city journey.
SYS-CON Events announced today that 910Telecom will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Housed in the classic Denver Gas & Electric Building, 910 15th St., 910Telecom is a carrier-neutral telecom hotel located in the heart of Denver. Adjacent to CenturyLink, AT&T, and Denver Main, 910Telecom offers connectivity to all major carriers, Internet service providers, Internet backbones and ...
To leverage Continuous Delivery, enterprises must consider impacts that span functional silos, as well as applications that touch older, slower moving components. Managing the many dependencies can cause slowdowns. See how to achieve continuous delivery in the enterprise.
There is growing need for data-driven applications and the need for digital platforms to build these apps. In his session at 19th Cloud Expo, Muddu Sudhakar, VP and GM of Security & IoT at Splunk, will cover different PaaS solutions and Big Data platforms that are available to build applications. In addition, AI and machine learning are creating new requirements that developers need in the building of next-gen apps. The next-generation digital platforms have some of the past platform needs a...
SYS-CON Events announced today Telecom Reseller has been named “Media Sponsor” of SYS-CON's 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Telecom Reseller reports on Unified Communications, UCaaS, BPaaS for enterprise and SMBs. They report extensively on both customer premises based solutions such as IP-PBX as well as cloud based and hosted platforms.
DevOps at Cloud Expo – being held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA – announces that its Call for Papers is open. Born out of proven success in agile development, cloud computing, and process automation, DevOps is a macro trend you cannot afford to miss. From showcase success stories from early adopters and web-scale businesses, DevOps is expanding to organizations of all sizes, including the world's largest enterprises – and delivering real results. Am...
I wanted to gather all of my Internet of Things (IOT) blogs into a single blog (that I could later use with my University of San Francisco (USF) Big Data “MBA” course). However as I started to pull these blogs together, I realized that my IOT discussion lacked a vision; it lacked an end point towards which an organization could drive their IOT envisioning, proof of value, app dev, data engineering and data science efforts. And I think that the IOT end point is really quite simple…
Internet of @ThingsExpo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 19th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The Internet of Things (IoT) is the most profound change in personal and enterprise IT since the creation of the Worldwide Web more than 20 years ago. All major researchers estimate there will be tens of billions devices - comp...
StarNet Communications Corp has announced the addition of three Secure Remote Desktop modules to its flagship X-Win32 PC X server. The new modules enable X-Win32 to safely tunnel the remote desktops from Linux and Unix servers to the user’s PC over encrypted SSH. Traditionally, users of PC X servers deploy the XDMCP protocol to display remote desktop environments such as the Gnome and KDE desktops on Linux servers and the CDE environment on Solaris Unix machines. XDMCP is used primarily on comp...
Traditional on-premises data centers have long been the domain of modern data platforms like Apache Hadoop, meaning companies who build their business on public cloud were challenged to run Big Data processing and analytics at scale. But recent advancements in Hadoop performance, security, and most importantly cloud-native integrations, are giving organizations the ability to truly gain value from all their data. In his session at 19th Cloud Expo, David Tishgart, Director of Product Marketing ...