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Frost & Sullivan Presents Opera Solutions with Its 2013 Global Frost & Sullivan Award for Customer Value Leadership

Big Data predictive analytics company selected for its track record of definitively driving profitability and growth for its commercial customers

MOUNTAIN VIEW, Calif., Jan. 21, 2014 /PRNewswire/ -- Frost & Sullivan, the global growth consulting firm, has presented Opera Solutions with its 2013 Frost & Sullivan Award for Customer Value Leadership. The Big Data predictive analytics company was honored for its superior ability to drive measureable ROI and competitive advantage for its customers by combining human expertise, large-scale data management technology, and machine learning science. The company's Software-as-a-Service (SaaS) delivery model ensures that customers do not have to invest significantly in infrastructure or IT support to obtain rapid and significant value from today's Big Data flows.

Frost & Sullivan presents this award to the company that has demonstrated excellence in implementing strategies that proactively create value for its customers with a focus on improving the return on the investment that customers make in its services or products. The award recognizes the company's unparalleled focus on enhancing the value that its customers receive—beyond simply good customer service—leading to improved customer retention and customer base expansion. Frost & Sullivan bases its decision on extensive private market research and confidential interviews with end users and does not accept solicitations or applications for this award from nominees. The honor is awarded only when a candidate company meets Frost & Sullivan's criteria.

Opera Solutions' flagship offering, Signal Hubs™, continually extracts, updates, and stores the valuable predictive patterns and variances that exist in Big Data for large enterprises. Signal Hubs organize the variables in a way that allows scientists to easily access and use them in models focused on solving business issues such as recommending products to individual consumers, reducing churn, and warning of attrition and fraud.

Other popular offerings from Opera Solutions include Signal Products, which are cloud-based solutions that focus on applying advanced analytics to solve specific industry problems. Signal Products include: Hospital Revenue Leakage, SignalSensor™ Threat Assessment Platform, Signalytics™ Spend Intelligence Suite, and Mobiuss® Valuation and Risk Management. Signal Products and Signal Hubs can be implemented in the customer's business processes in two to three months or less.

The company also offers Analytics Partnerships, service and technology-based offerings that help clients accelerate their Big Data strategies and initiatives.

"Opera Solutions' distinguishing features include its highly advanced Signal Hubs, Signal Products, and a massive repository of predictive Signals, which combined with the company's staff of industry-leading scientists, business domain experts, and software developers, puts the company in a strong competitive position in the global Big Data analytics market," said Frost & Sullivan Industry Director Jeff Cotrupe.

With a goal to offer best-in-class solutions and services, the company leverages its technological expertise to develop highly scalable technology that can effectively respond to the diverse complexities of Big Data. Opera Solutions flexibly handles all data forms (structured, semi-structured and unstructured), as well as the data warehouse system used and the processing approach. It works on top of all major databases (Oracle, SAP, Teradata) and integrates with HPCC, SAP HANA, and Oracle's Big Data Appliance and Exalytics In-Memory Machine, as well as Hadoop.

The company is also distinct in its method of prepackaging advanced machine learning science and providing a new capability for companies and government to rapidly turn raw Big Data flows into value. In addition, Signal Hubs allow scientists to skip the difficult step of transforming lab models into production-ready models. Similarly, its Signal Products leverage innovative scientific approaches, package user-friendly technology, and deliver the solutions through an IT-light, cloud-based method.

"Opera Solutions' products are designed for a wide array of requirements, such as identifying credit card and healthcare fraud, matching individual consumers with the most likely next product they are likely to buy, finding new savings opportunities for procurement operations, and forecasting the sales of a specific apparel brand in a retail store," noted Cotrupe. "Its diversity of offerings and ability to focus on a wide stratum of market segments give it an enviable position in the market."

Frost & Sullivan Best Practices Awards recognize companies in a variety of regional and global markets for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service, and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis, and extensive secondary research in order to identify best practices in the industry.

About Opera Solutions, LLC

Opera Solutions (www.operasolutions.com, @OperaSolutions) combines advanced science, technology, and domain knowledge to extract predictive intelligence from Big Data and turn it into insights and recommended actions that help people make smarter decisions, work more productively, serve their customers better, grow revenues, and reduce expenses. Its solutions, delivered as a service, are today delivering results in some of the world's most respected organizations in financial services, healthcare, hospitality, telecommunications, and government. Opera Solutions is headquartered in Jersey City, N.J., with other offices in North America, Europe, and Asia. For more information, visit the website or call 1-855-OPERA-22.

About Frost & Sullivan

Frost & Sullivan, the Growth Partnership Company, works in collaboration with clients to leverage visionary innovation that addresses the global challenges and related growth opportunities that will make or break today's market participants.

Our "Growth Partnership" supports clients by addressing these opportunities and incorporating two key elements driving visionary innovation: The Integrated Value Proposition and The Partnership Infrastructure.

  • The Integrated Value Proposition provides support to our clients throughout all phases of their journey to visionary innovation including research, analysis, strategy, vision, innovation, and implementation.
  • The Partnership Infrastructure is entirely unique as it constructs the foundation upon which visionary innovation becomes possible. This includes our 360-degree research, comprehensive industry coverage, career best practices as well as our global footprint of more than 40 offices.

For more than 50 years, we have been developing growth strategies for the Global 1000, emerging businesses, the public sector, and the investment community. Is your organization prepared for the next profound wave of industry convergence, disruptive technologies, increasing competitive intensity, Mega Trends, breakthrough best practices, changing customer dynamics and emerging economies?

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Contact:

Mireya Espinoza
P: 210. 247.3870
F: 210.348.1003
E: [email protected]

Jonathan D. Lovitz
OpenCommunications, Opera Solutions' PR
P: 917.409.8940
E: [email protected]

SOURCE Frost & Sullivan

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