Welcome!

News Feed Item

Tennessee Valley Federal Credit Union Chooses FICS’ Xcluso® to Enhance Loan Origination Capabilities

Chattanooga, Tenn.-based Tennessee Valley Federal Credit Union has expanded its relationship with residential mortgage loan origination software provider, Financial Industry Computer Systems, Inc. (FICS®), to manage its loan origination department with the addition of Xcluso®. An advanced web-based portal designed exclusively for loan originators, Xcluso provides the ability to easily track and manage prospects not only via laptop, but through iPad® and Android-based tablets as well.

In an ongoing effort to increase originator productivity by simplifying the loan application process, particularly at their branch offices and other remote locations, Tennessee Valley was in need of a user-friendly system that saved time, eliminated manual processes, and required minimal implementation. “Having worked with FICS for more than 13 years now, I knew that they would be capable of providing a tool that was straightforward, accurate, and offered superior customer service,” said Gloria Morris, mortgage operations specialist at Tennessee Valley. “Implementing Xcluso has supplied the origination tools we needed to simplify the loan application process, which enabled our loan originators to build even stronger relationships with our members.”

Xcluso provides Tennessee Valley with an online portal, in which loan originators can easily manage pipelines, run preliminary credit reports, prequalify borrowers, and export application information directly into FICS’ residential loan origination software (LOS), Loan Producer®. The enhanced user-interface provides the credit union with an organized and intuitive workflow that supports credit checks and allows input of application data to more efficiently manage pipelines and prospects. Tennessee Valley executives also acknowledge that Xcluso allows greater access to information, enabling a more seamless communication among loan processing staff, the originator, and the borrower.

As an alternative to having loan officers in each of the 14 branches submit physical loan documents to the main branch, Tennessee Valley has leveraged Xcluso’s secure method of linking and electronically storing supporting documentation, such as paystubs and statements, for quick and easy access between branches. Use of a tablet with a camera also provides the added benefit of being able to take a picture of the supporting documentation and easily attach these items to the loan application. Having up-to-date customer information accessible to all of the credit union’s branches and loan officers has significantly decreased the number of calls that Tennessee Valley receives regarding loan application status. In addition, the credit union has eliminated the need to manually export or re-enter loan application data, resulting in a more efficient and accurate application process.

“Today’s originators value an online tool that is easy-to-use, enhances business efficiencies, and is backed up by an exceptional customer support team,” said Susan Graham, president and chief operating officer of FICS. “FICS is confident in Xcluso’s ability to meet the numerous demands of loan originators, and we are thrilled to find more and more customers utilizing this advanced technology in innovative ways, which further enhances their business practice and efficiency.”

About Tennessee Valley Federal Credit Union

Founded in 1936, Chattanooga, Tenn.-based Tennessee Valley Federal Credit Union exists to enhance its members’ lifestyles by offering a wide variety of financial products and services within 13 counties across the Tennessee Valley. Today, TVFCU serves more than 105,000 members through its 14 branch locations, as well as through its suite of secure online eServices. For more information, visit www.tvfcu.com.

About FICS

Founded in 1983 and headquartered in Dallas, Texas, Financial Industry Computer Systems, Inc. (FICS), specializes in providing flexible, comprehensive residential and commercial technology solutions to the mortgage industry. FICS' systems are designed to operate on Microsoft® Windows® platforms with the most recent solutions written using .NET Framework that include a rich Windows® Presentation Foundation user interface and multi-tiered shareable services. The company also provides innovative document management and web-based capabilities into its full suite of products. Additional information about FICS is available via the company's website at www.FICS.com.

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
SYS-CON Events announced today that Secure Channels will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. The bedrock of Secure Channels Technology is a uniquely modified and enhanced process based on superencipherment. Superencipherment is the process of encrypting an already encrypted message one or more times, either using the same or a different algorithm.
Traditional on-premises data centers have long been the domain of modern data platforms like Apache Hadoop, meaning companies who build their business on public cloud were challenged to run Big Data processing and analytics at scale. But recent advancements in Hadoop performance, security, and most importantly cloud-native integrations, are giving organizations the ability to truly gain value from all their data. In his session at 19th Cloud Expo, David Tishgart, Director of Product Marketing ...
SYS-CON Events announced today that Bsquare has been named “Silver Sponsor” of SYS-CON's @ThingsExpo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. For more than two decades, Bsquare has helped its customers extract business value from a broad array of physical assets by making them intelligent, connecting them, and using the data they generate to optimize business processes.
SYS-CON Events announced today that Commvault, a global leader in enterprise data protection and information management, has been named “Bronze Sponsor” of SYS-CON's 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Commvault is a leading provider of data protection and information management solutions, helping companies worldwide activate their data to drive more value and business insight and to transform moder...
DevOps at Cloud Expo – being held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA – announces that its Call for Papers is open. Born out of proven success in agile development, cloud computing, and process automation, DevOps is a macro trend you cannot afford to miss. From showcase success stories from early adopters and web-scale businesses, DevOps is expanding to organizations of all sizes, including the world's largest enterprises – and delivering real results. Am...
Almost two-thirds of companies either have or soon will have IoT as the backbone of their business in 2016. However, IoT is far more complex than most firms expected. How can you not get trapped in the pitfalls? In his session at @ThingsExpo, Tony Shan, a renowned visionary and thought leader, will introduce a holistic method of IoTification, which is the process of IoTifying the existing technology and business models to adopt and leverage IoT. He will drill down to the components in this fra...
The vision of a connected smart home is becoming reality with the application of integrated wireless technologies in devices and appliances. The use of standardized and TCP/IP networked wireless technologies in line-powered and battery operated sensors and controls has led to the adoption of radios in the 2.4GHz band, including Wi-Fi, BT/BLE and 802.15.4 applied ZigBee and Thread. This is driving the need for robust wireless coexistence for multiple radios to ensure throughput performance and th...
SYS-CON Events announced today that Pulzze Systems will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Pulzze Systems, Inc. provides infrastructure products for the Internet of Things to enable any connected device and system to carry out matched operations without programming. For more information, visit http://www.pulzzesystems.com.
SYS-CON Events announced today the Kubernetes and Google Container Engine Workshop, being held November 3, 2016, in conjunction with @DevOpsSummit at 19th Cloud Expo at the Santa Clara Convention Center in Santa Clara, CA. This workshop led by Sebastian Scheele introduces participants to Kubernetes and Google Container Engine (GKE). Through a combination of instructor-led presentations, demonstrations, and hands-on labs, students learn the key concepts and practices for deploying and maintainin...
Enterprise IT has been in the era of Hybrid Cloud for some time now. But it seems most conversations about Hybrid are focused on integrating AWS, Microsoft Azure, or Google ECM into existing on-premises systems. Where is all the Private Cloud? What do technology providers need to do to make their offerings more compelling? How should enterprise IT executives and buyers define their focus, needs, and roadmap, and communicate that clearly to the providers?
SYS-CON Events announced today that SoftLayer, an IBM Company, has been named “Gold Sponsor” of SYS-CON's 18th Cloud Expo, which will take place on June 7-9, 2016, at the Javits Center in New York, New York. SoftLayer, an IBM Company, provides cloud infrastructure as a service from a growing number of data centers and network points of presence around the world. SoftLayer’s customers range from Web startups to global enterprises.
There is little doubt that Big Data solutions will have an increasing role in the Enterprise IT mainstream over time. Big Data at Cloud Expo - to be held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA - has announced its Call for Papers is open. Cloud computing is being adopted in one form or another by 94% of enterprises today. Tens of billions of new devices are being connected to The Internet of Things. And Big Data is driving this bus. An exponential increase is...
Digital innovation is the next big wave of business transformation based on digital technologies of which IoT and Big Data are key components, For example: Business boundary innovation is a challenge to excavate third-party business value using IoT and BigData, like Nest Business structure innovation may propose re-building business structure from scratch, as Uber does in the taxicab industry The social model innovation is also a big challenge to the new social architecture with the design fr...
DevOps at Cloud Expo, taking place Nov 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 19th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time to wait for long dev...
Data is an unusual currency; it is not restricted by the same transactional limitations as money or people. In fact, the more that you leverage your data across multiple business use cases, the more valuable it becomes to the organization. And the same can be said about the organization’s analytics. In his session at 19th Cloud Expo, Bill Schmarzo, CTO for the Big Data Practice at EMC, will introduce a methodology for capturing, enriching and sharing data (and analytics) across the organizati...