|By PR Newswire||
|January 21, 2014 12:30 PM EST||
BLUE BELL, Pa., Jan. 21, 2014 /PRNewswire-iReach/ -- E-SoftSysTM, developer of Self Storage ManagerTM– one of the leading management software programs for the self-storage industry, announced today that American Self StorageTM, headquartered in Santa Barbara, CA offering self storage, boat, RV and indoor storage units at affordable prices across California, Nevada and Arizonahas implemented SSM Mobile Website andCustomer Portal modules at 13 of their storage facilities.
According to Karen Kolbe, President of Operations, American Self Storage, "E-SoftSys team implemented both SSM Mobile Website and Customer Portal at a rapid pace. We are excited about the new SSM Mobile Website module, as it helps us in further improving our customer service and will increase the number of online reservations and payments from tenants. SSM Mobile Website is user friendly, provides all required features to make renting on mobile devices easier and is certainly more advanced than any other product I've seen on the market. We are also impressed with the customer portal, as it allows our tenants to manage their units online, view balances, make online payments, submit a vacate notice that activates a personalized response to the tenant, via email, responding to the reason they're moving out, etc.; It's like having unlimited managers 24 hours a day, 7 days a week; store managers are notified via email of all rentals, and/or changes online. I highly recommend SSM and both modules to other self-storage operators."
Kat Shenoy, President and CEO of E-SoftSys, appreciates the feedback from Karen.
"For the past 10 years we have worked with several multi-facility operators to understand their business needs and have introduced innovative applications such as Web based management software, e-CRM, Call Tracker, iPad based Site Walkthrough, Online Rental etc. As the internet usage by tenants continues to increase and the number of smart phone and tablet users continues to grow exponentially, the Mobile Website and Customer Portal modules will assist storage operators of any size to provide better customer service to their tenants, while reducing labor costs related to routine tenant account maintenance tasks. E-SoftSys has always done its very best to bring technology to small, mid-size and large operators at an affordable cost, making it easier for the operators to compete effectively with the large REITs."
The following are some reasons why Self-Storage Operators should consider the Mobile Website Module:
- Mobile Websites can be viewed on any mobile device such as iPhone, Android phone, iPad, Android tablet etc.
- Improves Search Engine Ranking.
- When potential customers are able to easily find what they need while visiting a mobile website, they're more likely to come back.
- Integrating social media platforms such as Facebook, Twitter, LinkedIn and YouTube with mobile website is simple and helps to further increase the traffic to the website.
Here are some reasons why Self-Storage Operators should consider the Customer Portal:
- With a separate Portal, there is no need for tenants to visit the main website and get distracted with new specials that were not offered to them.
- Huge reduction in the number of calls to the Store/ Call center to update tenant related information.
- Tenants feel more comfortable updating their Credit Card details online; as a result more tenants opted to pay for their rentals using a credit card.
- Tenants now have access to key aspects of their accounts 24x7 around the world.
- Reduce the costs of providing 24x7 customer service while increasing the customer satisfaction levels.
E-SoftSys, a technology leader for the self-storage industry, offers products and services that include; Self Storage Manager Comprehensive management software for single and multi-facility operators; e-CRM Fully integrated Customer Relationship Management module with interfaces to leading phone systems and an optional Call Tracker interface to capture valuable statistics including lead to rental conversion ratios, cost per lead etc.; Other Modules INSOMNIACTM Kiosk, Online Reservations, Rentals & Payments, QlikViewTM Business Intelligence and Analytics, Mobile Website, XPS Integration, iPadTM/Tablet-based Site Audit and Walk Through module etc.; 24/7 Customer Support with Dedicated Team and Project Manager assigned for large operator implementations; Training Videos Over 300 Training Videos are available to customers, where a customer can choose any function or report in Self Storage Manager or e-CRM and get instant training on that topic.
About American Self Storage
American Self Storage is a leading multi-facility self-storage operator founded in 1985 and headquartered in Santa Barbara, CA offering, Third Party Management, self storage, boat, RV and indoor storage units at affordable prices across California, Nevada and Arizona. They are also listed amongst the top 100 self-storage operators in the country. For more information, contact American Self Storage at 805.963.8632 or visit their website at www.stormystuff.com.
Media Contact: Manuel Thomas, E-SoftSys LLC, 800-469-1740, [email protected]
News distributed by PR Newswire iReach: https://ireach.prnewswire.com
SOURCE E-SoftSys LLC
The Open Connectivity Foundation (OCF), sponsor of the IoTivity open source project, and AllSeen Alliance, which provides the AllJoyn® open source IoT framework, today announced that the two organizations’ boards have approved a merger under the OCF name and bylaws. This merger will advance interoperability between connected devices from both groups, enabling the full operating potential of IoT and representing a significant step towards a connected ecosystem.
Oct. 22, 2016 02:45 AM EDT Reads: 1,143
Without lifecycle traceability and visibility across the tool chain, stakeholders from Planning-to-Ops have limited insight and answers to who, what, when, why and how across the DevOps lifecycle. This impacts the ability to deliver high quality software at the needed velocity to drive positive business outcomes. In his session at @DevOpsSummit 19th Cloud Expo, Eric Robertson, General Manager at CollabNet, will show how customers are able to achieve a level of transparency that enables everyon...
Oct. 22, 2016 02:45 AM EDT Reads: 1,237
SYS-CON Events announced today that Interface Masters Technologies, a leader in Network Visibility and Uptime Solutions, will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Interface Masters Technologies is a leading vendor in the network monitoring and high speed networking markets. Based in the heart of Silicon Valley, Interface Masters' expertise lies in Gigabit, 10 Gigabit and 40 Gigabit Eth...
Oct. 22, 2016 02:45 AM EDT Reads: 3,280
As software becomes more and more complex, we, as software developers, have been splitting up our code into smaller and smaller components. This is also true for the environment in which we run our code: going from bare metal, to VMs to the modern-day Cloud Native world of containers, schedulers and microservices. While we have figured out how to run containerized applications in the cloud using schedulers, we've yet to come up with a good solution to bridge the gap between getting your conta...
Oct. 22, 2016 02:00 AM EDT Reads: 1,380
DevOps theory promotes a culture of continuous improvement built on collaboration, empowerment, systems thinking, and feedback loops. But how do you collaborate effectively across the traditional silos? How can you make decisions without system-wide visibility? How can you see the whole system when it is spread across teams and locations? How do you close feedback loops across teams and activities delivering complex multi-tier, cloud, container, serverless, and/or API-based services?
Oct. 22, 2016 01:45 AM EDT Reads: 934
SYS-CON Media announced today that @WebRTCSummit Blog, the largest WebRTC resource in the world, has been launched. @WebRTCSummit Blog offers top articles, news stories, and blog posts from the world's well-known experts and guarantees better exposure for its authors than any other publication. @WebRTCSummit Blog can be bookmarked ▸ Here @WebRTCSummit conference site can be bookmarked ▸ Here
Oct. 22, 2016 01:30 AM EDT Reads: 9,607
SYS-CON Events announced today that Streamlyzer will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Streamlyzer is a powerful analytics for video streaming service that enables video streaming providers to monitor and analyze QoE (Quality-of-Experience) from end-user devices in real time.
Oct. 22, 2016 01:15 AM EDT Reads: 886
You have great SaaS business app ideas. You want to turn your idea quickly into a functional and engaging proof of concept. You need to be able to modify it to meet customers' needs, and you need to deliver a complete and secure SaaS application. How could you achieve all the above and yet avoid unforeseen IT requirements that add unnecessary cost and complexity? You also want your app to be responsive in any device at any time. In his session at 19th Cloud Expo, Mark Allen, General Manager of...
Oct. 22, 2016 01:15 AM EDT Reads: 800
@ThingsExpo has been named the Top 5 Most Influential Internet of Things Brand by Onalytica in the ‘The Internet of Things Landscape 2015: Top 100 Individuals and Brands.' Onalytica analyzed Twitter conversations around the #IoT debate to uncover the most influential brands and individuals driving the conversation. Onalytica captured data from 56,224 users. The PageRank based methodology they use to extract influencers on a particular topic (tweets mentioning #InternetofThings or #IoT in this ...
Oct. 22, 2016 01:00 AM EDT Reads: 8,143
Today every business relies on software to drive the innovation necessary for a competitive edge in the Application Economy. This is why collaboration between development and operations, or DevOps, has become IT’s number one priority. Whether you are in Dev or Ops, understanding how to implement a DevOps strategy can deliver faster development cycles, improved software quality, reduced deployment times and overall better experiences for your customers.
Oct. 22, 2016 12:30 AM EDT Reads: 502
SYS-CON Events announced today that Super Micro Computer, Inc., a global leader in Embedded and IoT solutions, will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 7-9, 2017, at the Javits Center in New York City, NY. Supermicro (NASDAQ: SMCI), the leading innovator in high-performance, high-efficiency server technology, is a premier provider of advanced server Building Block Solutions® for Data Center, Cloud Computing, Enterprise IT, Hadoop/Big Data, HPC and ...
Oct. 22, 2016 12:30 AM EDT Reads: 3,486
Cloud based infrastructure deployment is becoming more and more appealing to customers, from Fortune 500 companies to SMEs due to its pay-as-you-go model. Enterprise storage vendors are able to reach out to these customers by integrating in cloud based deployments; this needs adaptability and interoperability of the products confirming to cloud standards such as OpenStack, CloudStack, or Azure. As compared to off the shelf commodity storage, enterprise storages by its reliability, high-availabil...
Oct. 22, 2016 12:15 AM EDT Reads: 956
The IoT industry is now at a crossroads, between the fast-paced innovation of technologies and the pending mass adoption by global enterprises. The complexity of combining rapidly evolving technologies and the need to establish practices for market acceleration pose a strong challenge to global enterprises as well as IoT vendors. In his session at @ThingsExpo, Clark Smith, senior product manager for Numerex, will discuss how Numerex, as an experienced, established IoT provider, has embraced a ...
Oct. 22, 2016 12:00 AM EDT Reads: 937
Explosive growth in connected devices. Enormous amounts of data for collection and analysis. Critical use of data for split-second decision making and actionable information. All three are factors in making the Internet of Things a reality. Yet, any one factor would have an IT organization pondering its infrastructure strategy. How should your organization enhance its IT framework to enable an Internet of Things implementation? In his session at @ThingsExpo, James Kirkland, Red Hat's Chief Arch...
Oct. 22, 2016 12:00 AM EDT Reads: 5,930
@DevOpsSummit has been named the ‘Top DevOps Influencer' by iTrend. iTrend processes millions of conversations, tweets, interactions, news articles, press releases, blog posts - and extract meaning form them and analyzes mobile and desktop software platforms used to communicate, various metadata (such as geo location), and automation tools. In overall placement, @DevOpsSummit ranked as the number one ‘DevOps Influencer' followed by @CloudExpo at third, and @MicroservicesE at 24th.
Oct. 22, 2016 12:00 AM EDT Reads: 3,815