Welcome!

News Feed Item

LG Helps HVAC Contractors Get Ahead With 'LG Excellence Contractor Program'

Highlighted at AHR Expo, Expanded 2014 Program Helps Contractors Enhance Expertise, Customer Care

NEW YORK, Jan. 21, 2014 /PRNewswire/ -- Recognizing the critical importance of technical training and customer service excellence, LG Electronics USA has expanded the "LG Excellence Contractor Program," a comprehensive training and contractor recognition program designed to assist independent HVAC contractors in selling, installing and servicing LG residential home comfort solutions.

(Logo: http://photos.prnewswire.com/prnh/20110203/CG42292LOGO-d)

The LG Excellence Contractor Program helps set participating contractors apart from their competitors with extensive technical and customer care training on today's advanced ductless HVAC systems. To enroll in the program, contractors must be nominated by their local distributor or an LG sales manager, participate onsite in a local LG Contractor Opportunity meeting, and complete product and applications online training courses available as part of the LG Learning Management System (LMS) or through certified instructor-led training courses in one of the state-of-the-art U.S. LG Training Academies in Georgia, Texas, New Jersey and California.

"As duct-free solutions become increasingly popular versus traditional heating and cooling systems, accurate and proper installations and services are necessary," said Mark Hatala, national distribution installer manager, LG Electronics USA Commercial Air Conditioning. "At LG, we know that long-term efficiency, comfort and reliability start with proper installation of the equipment, and we're proud to work with our distribution partners to support residential contractors nationwide through our LG Excellence Contractor Program."

To help expand the LG Excellence Contractor Program, first launched last spring, LG has brought together a team of "LG Ambassadors," a dedicated group of key distributors that works with the LG sales team to recruit and call on local contractors.

Upon enrollment in the program, contractors can take advantage of a number of attractive benefits for 2014, including:

  • Lead referrals from consumer outreach campaigns and listing on the LG website contractor locator, making new customer acquisition easier than ever,
  • Access to LG materials including advertisements, literature, vehicle decals and promotional items to assist in marketing efforts,
  • Ongoing training available online or in one of four regional training academy locations,
  • Customer-focused technical support through the LG support line, and
  • "LG Perks Points" for sales of eligible LG duct-free products through the LG Perks incentive program.

In addition, contractors who complete all of the requirements of the program and become LG Excellence Contractors receive a one-year limited labor warranty inclusive of the indoor and outdoor equipment. LG Excellence Contractors also receive double Perks points to help them earn great incentives faster.

LG duct-free split residential systems represent some of the industry's most innovative home comfort solutions available in the United States. LG's goal is to ensure that contractors provide superior customer and product support to builders and homeowners who purchase LG products.

LG's extensive training and certification efforts, with a focus on the LG Excellence Contractor Program, will be highlighted at the AHR Expo. For more information, please visit LG Electronics AHR Expo booth number 7923.

LG Electronics USA Air Conditioning
The LG Electronics USA Commercial Air Conditioning business is based in Alpharetta, Ga. A 2013 ENERGY STAR® Partner of the Year, LG is a leading player in the global air conditioning market, manufacturing both commercial and residential air conditioners and providing total sustainability and building management solutions. From consumer and individual units to industrial and specialized air conditioning systems, LG provides a wide range of products for heating, ventilating and air conditioning. LG Electronics USA, Inc., based in Englewood Cliffs, N.J., is the North American subsidiary of LG Electronics, Inc., a $45 billion global force and technology leader in consumer electronics, home appliances, mobile communications, and air conditioning & energy solutions. For more information, please visit www.lghvac.com and www.lg-vrf.com.

SOURCE LG Electronics USA, Inc.

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
The cloud market growth today is largely in public clouds. While there is a lot of spend in IT departments in virtualization, these aren’t yet translating into a true “cloud” experience within the enterprise. What is stopping the growth of the “private cloud” market? In his general session at 18th Cloud Expo, Nara Rajagopalan, CEO of Accelerite, explored the challenges in deploying, managing, and getting adoption for a private cloud within an enterprise. What are the key differences between wh...
Due of the rise of Hadoop, many enterprises are now deploying their first small clusters of 10 to 20 servers. At this small scale, the complexity of operating the cluster looks and feels like general data center servers. It is not until the clusters scale, as they inevitably do, when the pain caused by the exponential complexity becomes apparent. We've seen this problem occur time and time again. In his session at Big Data Expo, Greg Bruno, Vice President of Engineering and co-founder of StackIQ...
Security, data privacy, reliability, and regulatory compliance are critical factors when evaluating whether to move business applications from in-house, client-hosted environments to a cloud platform. Quality assurance plays a vital role in ensuring that the appropriate level of risk assessment, verification, and validation takes place to ensure business continuity during the migration to a new cloud platform.
"Tintri was started in 2008 with the express purpose of building a storage appliance that is ideal for virtualized environments. We support a lot of different hypervisor platforms from VMware to OpenStack to Hyper-V," explained Dan Florea, Director of Product Management at Tintri, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
Containers have changed the mind of IT in DevOps. They enable developers to work with dev, test, stage and production environments identically. Containers provide the right abstraction for microservices and many cloud platforms have integrated them into deployment pipelines. DevOps and containers together help companies achieve their business goals faster and more effectively. In his session at DevOps Summit, Ruslan Synytsky, CEO and Co-founder of Jelastic, reviewed the current landscape of Dev...
One of the hottest areas in cloud right now is DRaaS and related offerings. In his session at 16th Cloud Expo, Dale Levesque, Disaster Recovery Product Manager with Windstream's Cloud and Data Center Marketing team, will discuss the benefits of the cloud model, which far outweigh the traditional approach, and how enterprises need to ensure that their needs are properly being met.
The security needs of IoT environments require a strong, proven approach to maintain security, trust and privacy in their ecosystem. Assurance and protection of device identity, secure data encryption and authentication are the key security challenges organizations are trying to address when integrating IoT devices. This holds true for IoT applications in a wide range of industries, for example, healthcare, consumer devices, and manufacturing. In his session at @ThingsExpo, Lancen LaChance, vic...
Big Data, cloud, analytics, contextual information, wearable tech, sensors, mobility, and WebRTC: together, these advances have created a perfect storm of technologies that are disrupting and transforming classic communications models and ecosystems. In his session at @ThingsExpo, Erik Perotti, Senior Manager of New Ventures on Plantronics’ Innovation team, provided an overview of this technological shift, including associated business and consumer communications impacts, and opportunities it m...
WebRTC has had a real tough three or four years, and so have those working with it. Only a few short years ago, the development world were excited about WebRTC and proclaiming how awesome it was. You might have played with the technology a couple of years ago, only to find the extra infrastructure requirements were painful to implement and poorly documented. This probably left a bitter taste in your mouth, especially when things went wrong.
In their general session at 16th Cloud Expo, Michael Piccininni, Global Account Manager - Cloud SP at EMC Corporation, and Mike Dietze, Regional Director at Windstream Hosted Solutions, reviewed next generation cloud services, including the Windstream-EMC Tier Storage solutions, and discussed how to increase efficiencies, improve service delivery and enhance corporate cloud solution development. Michael Piccininni is Global Account Manager – Cloud SP at EMC Corporation. He has been engaged in t...
You have great SaaS business app ideas. You want to turn your idea quickly into a functional and engaging proof of concept. You need to be able to modify it to meet customers' needs, and you need to deliver a complete and secure SaaS application. How could you achieve all the above and yet avoid unforeseen IT requirements that add unnecessary cost and complexity? You also want your app to be responsive in any device at any time. In his session at 19th Cloud Expo, Mark Allen, General Manager of...
WebRTC is bringing significant change to the communications landscape that will bridge the worlds of web and telephony, making the Internet the new standard for communications. Cloud9 took the road less traveled and used WebRTC to create a downloadable enterprise-grade communications platform that is changing the communication dynamic in the financial sector. In his session at @ThingsExpo, Leo Papadopoulos, CTO of Cloud9, discussed the importance of WebRTC and how it enables companies to focus o...
Big Data engines are powering a lot of service businesses right now. Data is collected from users from wearable technologies, web behaviors, purchase behavior as well as several arbitrary data points we’d never think of. The demand for faster and bigger engines to crunch and serve up the data to services is growing exponentially. You see a LOT of correlation between “Cloud” and “Big Data” but on Big Data and “Hybrid,” where hybrid hosting is the sanest approach to the Big Data Infrastructure pro...
All organizations that did not originate this moment have a pre-existing culture as well as legacy technology and processes that can be more or less amenable to DevOps implementation. That organizational culture is influenced by the personalities and management styles of Executive Management, the wider culture in which the organization is situated, and the personalities of key team members at all levels of the organization. This culture and entrenched interests usually throw a wrench in the work...
Hardware virtualization and cloud computing allowed us to increase resource utilization and increase our flexibility to respond to business demand. Docker Containers are the next quantum leap - Are they?! Databases always represented an additional set of challenges unique to running workloads requiring a maximum of I/O, network, CPU resources combined with data locality.