|By PR Newswire||
|January 22, 2014 07:35 AM EST||
PHILADELPHIA, Jan. 22, 2014 /PRNewswire/ -- As many make their way to winter-time auto shows to see the latest models, some might take advantage of valet parking to quickly escape the cold weather.
Ed Ryder, a valet worker in Philadelphia, has observed that consumers get it wrong when they engage valet parking services.
"The bulk of your tip should be focused at the beginning, when you drop off your car," says Ryder "because you cannot influence the care, or undo the lack of care your vehicle received by giving the tip only at the end, when your car is returned to you."
Ryder says if you have an on-going relationship with a valet service, tipping at the end is fine. But if you don't have that relationship, then it is more effective to tip at the beginning. "Leave your tip on the dash. Make sure the valet driver gets it, not the doorman," says Ryder. "That 'pre-tip' is really appreciated. It is likely to get your car parked in a better, safer place."
Valet work is a tipped profession with low wages. Ryder and his co-workers are paid just $3.83 per hour by their employer. He knows of others who are paid less than $3 per hour. "Some people see that parking is so expensive here in the city and assume we actually get a piece of the parking fee. Not true. We rely mainly on gratuities in return for the all-weather service we provide."
Ryder suggests being a "documented valet customer."
He continues, "To blindly trust a valet service to handle every car flawlessly, or to be honorable and forthcoming in disclosing damage they caused, is misplaced faith… it isn't realistic. Because damage happens, and deductibles are high, which means every accident is costly to a valet service."
One of the flaws of the valet industry is low pay, Ryder says.
"When you pay people so little, they don't stay. Where I work, we have two groups of valet workers: college students and those who are in transition, looking for their next job. The low pay does not cultivate the professional career valet. Instead, it flushes workers out. They move on. Rookies take their place. And beginners are more likely to make mistakes and cause damage."
Ryder says market pressures keep valet pay low, resulting in more frequent employee turnover, which leads to an overall lower-skilled, less experienced workforce. It is the inspiration for a new business Ryder has formed: ValetForms.com
Valet services have been growing in popularity, but education in how to properly and effectively use these services is lacking, says Ryder.
His new company offers the "Valet Service Evaluation Form," a notepad of forms meant to force valet services to provide the utmost in care and diligence in handling a consumer's vehicle, because the form strongly positions the user for compensation if anything goes wrong, such as damage, missing items, excessive mileage, or missing fuel.
Ryder says if something happens to your car while a valet has the keys, it is up to the consumer to notice the problem before driving away. But merely noticing damage or missing items and complaining about it often does not lead to a satisfactory resolution. This is because valet companies expect you to PROVE WITHOUT QUESTION that they are liable for whatever the issue is. The burden of proof is on the consumer, not the valet company.
Ryder's valet form for consumers is intended to provide that proof while spurring the valet service to provide the highest level of care when handling your car.
Ryder: "It's valet parking roulette. You never know if a beginner or an expert is going to be driving your car."
"Pre-tipping and documenting everything is the smart way to valet park. Using the form is likely to set-off alarm bells, resulting in the more experienced supervisor parking your car instead of a rookie, because the form is going to spark concern and inspire extreme diligence."
To see his form and learn the strategy behind it, along with how much to tip, visit ValetForms.com
SOURCE ValetForms.com LLC
Cognitive Computing is becoming the foundation for a new generation of solutions that have the potential to transform business. Unlike traditional approaches to building solutions, a cognitive computing approach allows the data to help determine the way applications are designed. This contrasts with conventional software development that begins with defining logic based on the current way a business operates. In her session at 18th Cloud Expo, Judith S. Hurwitz, President and CEO of Hurwitz & ...
Sep. 26, 2016 09:45 AM EDT Reads: 2,778
Kubernetes is a new and revolutionary open-sourced system for managing containers across multiple hosts in a cluster. Ansible is a simple IT automation tool for just about any requirement for reproducible environments. In his session at @DevOpsSummit at 18th Cloud Expo, Patrick Galbraith, a principal engineer at HPE, discussed how to build a fully functional Kubernetes cluster on a number of virtual machines or bare-metal hosts. Also included will be a brief demonstration of running a Galera M...
Sep. 26, 2016 09:15 AM EDT Reads: 2,701
WebRTC adoption has generated a wave of creative uses of communications and collaboration through websites, sales apps, customer care and business applications. As WebRTC has become more mainstream it has evolved to use cases beyond the original peer-to-peer case, which has led to a repeating requirement for interoperability with existing infrastructures. In his session at @ThingsExpo, Graham Holt, Executive Vice President of Daitan Group, will cover implementation examples that have enabled ea...
Sep. 26, 2016 09:00 AM EDT Reads: 1,521
In his session at @DevOpsSummit at 19th Cloud Expo, Robert Doyle, lead architect at eCube Systems, will examine the issues and need for an agile infrastructure and show the advantages of capturing developer knowledge in an exportable file for migration into production. He will introduce the use of NXTmonitor, a next-generation DevOps tool that captures application environments, dependencies and start/stop procedures in a portable configuration file with an easy-to-use GUI. In addition to captu...
Sep. 26, 2016 09:00 AM EDT Reads: 1,059
SYS-CON Events announced today that Tintri Inc., a leading producer of VM-aware storage (VAS) for virtualization and cloud environments, will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Tintri VM-aware storage is the simplest for virtualized applications and cloud. Organizations including GE, Toyota, United Healthcare, NASA and 6 of the Fortune 15 have said “No to LUNs.” With Tintri they mana...
Sep. 26, 2016 08:30 AM EDT Reads: 2,543
SYS-CON Events announced today that Interface Masters Technologies, a leader in Network Visibility and Uptime Solutions, will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Interface Masters Technologies is a leading vendor in the network monitoring and high speed networking markets. Based in the heart of Silicon Valley, Interface Masters' expertise lies in Gigabit, 10 Gigabit and 40 Gigabit Eth...
Sep. 26, 2016 08:30 AM EDT Reads: 2,459
The vision of a connected smart home is becoming reality with the application of integrated wireless technologies in devices and appliances. The use of standardized and TCP/IP networked wireless technologies in line-powered and battery operated sensors and controls has led to the adoption of radios in the 2.4GHz band, including Wi-Fi, BT/BLE and 802.15.4 applied ZigBee and Thread. This is driving the need for robust wireless coexistence for multiple radios to ensure throughput performance and th...
Sep. 26, 2016 08:15 AM EDT Reads: 1,541
Vidyo, Inc., has joined the Alliance for Open Media. The Alliance for Open Media is a non-profit organization working to define and develop media technologies that address the need for an open standard for video compression and delivery over the web. As a member of the Alliance, Vidyo will collaborate with industry leaders in pursuit of an open and royalty-free AOMedia Video codec, AV1. Vidyo’s contributions to the organization will bring to bear its long history of expertise in codec technolo...
Sep. 26, 2016 08:15 AM EDT Reads: 2,434
SYS-CON Events announced today that Commvault, a global leader in enterprise data protection and information management, has been named “Bronze Sponsor” of SYS-CON's 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Commvault is a leading provider of data protection and information management solutions, helping companies worldwide activate their data to drive more value and business insight and to transform moder...
Sep. 26, 2016 08:15 AM EDT Reads: 2,541
If you’re responsible for an application that depends on the data or functionality of various IoT endpoints – either sensors or devices – your brand reputation depends on the security, reliability, and compliance of its many integrated parts. If your application fails to deliver the expected business results, your customers and partners won't care if that failure stems from the code you developed or from a component that you integrated. What can you do to ensure that the endpoints work as expect...
Sep. 26, 2016 07:15 AM EDT Reads: 1,601
An IoT product’s log files speak volumes about what’s happening with your products in the field, pinpointing current and potential issues, and enabling you to predict failures and save millions of dollars in inventory. But until recently, no one knew how to listen. In his session at @ThingsExpo, Dan Gettens, Chief Research Officer at OnProcess, will discuss recent research by Massachusetts Institute of Technology and OnProcess Technology, where MIT created a new, breakthrough analytics model f...
Sep. 26, 2016 07:15 AM EDT Reads: 1,891
SYS-CON Events announced today that Bsquare has been named “Silver Sponsor” of SYS-CON's @ThingsExpo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. For more than two decades, Bsquare has helped its customers extract business value from a broad array of physical assets by making them intelligent, connecting them, and using the data they generate to optimize business processes.
Sep. 26, 2016 07:00 AM EDT Reads: 2,665
Technology vendors and analysts are eager to paint a rosy picture of how wonderful IoT is and why your deployment will be great with the use of their products and services. While it is easy to showcase successful IoT solutions, identifying IoT systems that missed the mark or failed can often provide more in the way of key lessons learned. In his session at @ThingsExpo, Peter Vanderminden, Principal Industry Analyst for IoT & Digital Supply Chain to Flatiron Strategies, will focus on how IoT de...
Sep. 26, 2016 06:45 AM EDT Reads: 1,079
Digitization is driving a fundamental change in society that is transforming the way businesses work with their customers, their supply chains and their people. Digital transformation leverages DevOps best practices, such as Agile Parallel Development, Continuous Delivery and Agile Operations to capitalize on opportunities and create competitive differentiation in the application economy. However, information security has been notably absent from the DevOps movement. Speed doesn’t have to negat...
Sep. 26, 2016 06:45 AM EDT Reads: 1,992
Fact is, enterprises have significant legacy voice infrastructure that’s costly to replace with pure IP solutions. How can we bring this analog infrastructure into our shiny new cloud applications? There are proven methods to bind both legacy voice applications and traditional PSTN audio into cloud-based applications and services at a carrier scale. Some of the most successful implementations leverage WebRTC, WebSockets, SIP and other open source technologies. In his session at @ThingsExpo, Da...
Sep. 26, 2016 06:30 AM EDT Reads: 1,569