Click here to close now.


News Feed Item

Capgemini Consulting Provides Global Support for Smile Train to Help Transform the Lives of Children Born with Clefts around the World

Capgemini Consulting, the global strategy and transformation consulting organization of the Capgemini Group, today announced a pro-bono relationship with Smile Train, the world’s leading cleft lip and palate charity, offering over $500,000 in consulting services to help transform its partner engagement model. Through the relationship, Capgemini Consulting intends to help Smile Train improve the way it engages and incentivizes its global community of local agents, doctors and hospitals in more than 85 developing countries to ultimately help deliver more cleft repair surgeries to children around the world.

Since 1999, Smile Train’s mission has been to empower local medical teams to provide free, corrective cleft surgery for children in developing countries. It focuses on building and funding sustainable cleft programs within each of its thousands of partner hospitals around the world, with a strong emphasis on education and training opportunities for local medical personnel.

“We are thrilled that Capgemini Consulting has chosen Smile Train [as a partner] in its ongoing pursuits to work with non-profit organizations,” said Mackinnon Engen, Vice President, Strategic Partnerships and Program Development, Smile Train. “As the largest charity in our field, we pride ourselves on conducting our global operations in a similar way to those of a for-profit business. By working with Capgemini Consulting, we’ve received resources and tools that we normally do not have access to. The entrepreneurial environment of Capgemini Consulting and their dedication to our cause has allowed us to form a truly engaged and involved relationship, which will continue into the future.”

After identifying and analyzing Smile Train’s internal challenges by surveying key stakeholders, including doctors, nurses and those responsible for identifying candidates and organizing surgeries locally, Capgemini Consulting executed a ten-week program to increase and standardize Smile Train’s existing partner engagement model and elevate its brand affinity with regional partners and hospitals. By employing Capgemini Consulting’s multi-phase assessment and design, Smile Train has increased overall efficiency in the way it engages with partners as it approaches the milestone goal of conducting 1,000,000 successful cleft lip and palate surgeries.

“With any organization, there will always be challenges that arise when attempting to streamline communications and structure on a global scale. One of the biggest issues for Smile Train was discordant levels of both engagement and a sense of community among its regional teams,” said Barbara Spitzer, Vice President, Capgemini Consulting. “By devising strategies to empower its regional managers and partners, such as implementing a monetary and merit-based awards program for partners at all levels, Smile Train has already begun to see improvements in its overall operations and objectives, and is ultimately seeing increased enthusiasm and morale from partners and volunteers across the board, a crucial component for a non-profit workforce.”

In addition, Capgemini Consulting has also provided monetary support to Smile Train by hosting internal and external fundraisers, and will continue to foster an ongoing relationship with the charity. In an effort to expand its overall CSR efforts, Capgemini Consulting plans to continue developing long-term relationships with selected non-profit organizations by providing industry leading services and solutions.

About Smile Train

Smile Train is an international children’s charity with a sustainable approach to a single, solvable problem: cleft lip and palate. Millions of children in developing countries with unrepaired clefts live in shame, but more importantly, have difficulty eating, breathing and speaking. Cleft repair surgery is simple, and the transformation is immediate. Smile Train’s sustainable model provides training and funding to empower local doctors in 85+ developing countries to provide 100%-free cleft repair surgery in their own communities. To learn more about how Smile Train’s sustainable approach means donations have both an immediate and long-term impact please visit

About Capgemini Consulting

Capgemini Consulting is the global strategy and transformation consulting organization of the Capgemini Group, specializing in advising and supporting enterprises in significant transformation, from innovative strategy to execution and with an unstinting focus on results. With the new digital economy creating significant disruptions and opportunities, our global team of over 3,600 talented individuals work with leading companies and governments to master Digital Transformation, drawing on our understanding of the digital economy and our leadership in business transformation and organizational change. Find out more at:

About Capgemini

With more than 130,000 people in 44 countries, Capgemini is one of the world's foremost providers of consulting, technology and outsourcing services. The Group reported 2012 global revenues of EUR 10.3 billion (more than $13 billion USD). Together with its clients, Capgemini creates and delivers business and technology solutions that fit their needs and drive the results they want. A deeply multicultural organization, Capgemini has developed its own way of working, the Collaborative Business ExperienceTM, and draws on Rightshore®, its worldwide delivery model. Learn more about us at

Rightshore® is a trademark belonging to Capgemini

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
The web app is agile. The REST API is agile. The testing and planning are agile. But alas, data infrastructures certainly are not. Once an application matures, changing the shape or indexing scheme of data often forces at best a top down planning exercise and at worst includes schema changes that force downtime. The time has come for a new approach that fundamentally advances the agility of distributed data infrastructures. Come learn about a new solution to the problems faced by software organ...
Between the compelling mockups and specs produced by analysts, and resulting applications built by developers, there exists a gulf where projects fail, costs spiral, and applications disappoint. Methodologies like Agile attempt to address this with intensified communication, with partial success but many limitations. In his session at DevOps Summit, Charles Kendrick, CTO and Chief Architect at Isomorphic Software, will present a revolutionary model enabled by new technologies. Learn how busine...
Interested in leveraging automation technologies and a cloud architecture to make developers more productive? Learn how PaaS can benefit your organization to help you streamline your application development, allow you to use existing infrastructure and improve operational efficiencies. Begin charting your path to PaaS with OpenShift Enterprise.
The buzz continues for cloud, data analytics and the Internet of Things (IoT) and their collective impact across all industries. But a new conversation is emerging - how do companies use industry disruption and technology enablers to lead in markets undergoing change, uncertainty and ambiguity? Organizations of all sizes need to evolve and transform, often under massive pressure, as industry lines blur and merge and traditional business models are assaulted and turned upside down. In this new da...
Internet of Things (IoT) will be a hybrid ecosystem of diverse devices and sensors collaborating with operational and enterprise systems to create the next big application. In their session at @ThingsExpo, Bramh Gupta, founder and CEO of, and Fred Yatzeck, principal architect leading product development at, discussed how choosing the right middleware and integration strategy from the get-go will enable IoT solution developers to adapt and grow with the industry, while at th...
Overgrown applications have given way to modular applications, driven by the need to break larger problems into smaller problems. Similarly large monolithic development processes have been forced to be broken into smaller agile development cycles. Looking at trends in software development, microservices architectures meet the same demands. Additional benefits of microservices architectures are compartmentalization and a limited impact of service failure versus a complete software malfunction....
Today’s connected world is moving from devices towards things, what this means is that by using increasingly low cost sensors embedded in devices we can create many new use cases. These span across use cases in cities, vehicles, home, offices, factories, retail environments, worksites, health, logistics, and health. These use cases rely on ubiquitous connectivity and generate massive amounts of data at scale. These technologies enable new business opportunities, ways to optimize and automate, al...
Data loss happens, even in the cloud. In fact, if your company has adopted a cloud application in the past three years, data loss has probably happened, whether you know it or not. In his session at 17th Cloud Expo, Bryan Forrester, Senior Vice President of Sales at eFolder, will present how common and costly cloud application data loss is and what measures you can take to protect your organization from data loss.
The Internet of Things (IoT) is growing rapidly by extending current technologies, products and networks. By 2020, Cisco estimates there will be 50 billion connected devices. Gartner has forecast revenues of over $300 billion, just to IoT suppliers. Now is the time to figure out how you’ll make money – not just create innovative products. With hundreds of new products and companies jumping into the IoT fray every month, there’s no shortage of innovation. Despite this, McKinsey/VisionMobile data...
“In the past year we've seen a lot of stabilization of WebRTC. You can now use it in production with a far greater degree of certainty. A lot of the real developments in the past year have been in things like the data channel, which will enable a whole new type of application," explained Peter Dunkley, Technical Director at Acision, in this interview at @ThingsExpo, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
In his session at DevOps Summit, Bryan Cantrill, CTO at Joyent, will demonstrate a third path: containers on multi-tenant bare metal that maximizes performance, security, and networking connectivity.
There are many considerations when moving applications from on-premise to cloud. It is critical to understand the benefits and also challenges of this migration. A successful migration will result in lower Total Cost of Ownership, yet offer the same or higher level of robustness. Migration to cloud shifts computing resources from your data center, which can yield significant advantages provided that the cloud vendor an offer enterprise-grade quality for your application.
JFrog has announced a powerful technology for managing software packages from development into production. JFrog Artifactory 4 represents disruptive innovation in its groundbreaking ability to help development and DevOps teams deliver increasingly complex solutions on ever-shorter deadlines across multiple platforms JFrog Artifactory 4 establishes a new category – the Universal Artifact Repository – that reflects JFrog's unique commitment to enable faster software releases through the first pla...
Through WebRTC, audio and video communications are being embedded more easily than ever into applications, helping carriers, enterprises and independent software vendors deliver greater functionality to their end users. With today’s business world increasingly focused on outcomes, users’ growing calls for ease of use, and businesses craving smarter, tighter integration, what’s the next step in delivering a richer, more immersive experience? That richer, more fully integrated experience comes ab...
IT data is typically silo'd by the various tools in place. Unifying all the log, metric and event data in one analytics platform stops finger pointing and provides the end-to-end correlation. Logs, metrics and custom event data can be joined to tell the holistic story of your software and operations. For example, users can correlate code deploys to system performance to application error codes.