Welcome!

News Feed Item

FieldAware Raises the Bar in Field Service Automation With New Mobile Apps

Releases Apps Designed Specifically for Tablets; Upgrades Existing Smartphone Apps

PLANO, TX--(Marketwired - January 22, 2014) - FieldAware, a leader in cloud-based, made-for-mobile field service automation solutions, has released new apps designed to increase field service productivity and customer service while maximizing revenue potential. The new tablet app takes advantage of the larger displays and processing power of iOS and Android tablets and upgrades to the existing iOS and Android smartphone apps add new functionality and enhance usability. The new mobile apps are available immediately and will be demonstrated for the first time at the AHR Expo in New York City this week at Booth #7123.

FieldAware Mobile Apps enable field service workers to streamline legacy paper-based processes. They provide a centralized point for all functions in the work order life cycle and are synchronized in real-time with the entire field service team, dispatchers and back office systems. Work order and asset management, job scheduling, time sheets, quotes and invoicing can be managed directly by field service workers through the FieldAware Mobile Apps. Integration with FieldAware Web Apps in the central and back offices streamlines processes and increases productivity. The solution provides in-time reports and dashboards of the entire organization, or a subset of functions, jobs and people, at any given time.

"Tablets are quickly becoming the device of choice for many field service organizations as they seek to add feature-rich functionality that can improve operations and ultimately beat the competition," said Johnny Jones, Vice President of Global Distribution for FieldAware. "Our new tablet apps and upgrades to our smartphone apps will help field personnel to be even more productive and field service companies more profitable."

The tablet apps support auto-rotation and include a new columnar format that enables technicians to view all work order or customer-related information on a single screen. Action buttons that enable technicians to view work orders and related tasks, customer information and customer equipment, as well as to adjust software settings and "sync" the device, are now available from every screen. The smartphone apps have also been upgraded and now include improved navigation and the ability to view all work order information from a single screen.

"FieldAware's new app designed specifically for tablets has helped our technicians be even more productive. They can see more information on a single screen and access FieldAware's total functionality even faster. We love the new app." Robert Henrich, President, Henrich Equipment Co., Inc.

In field testing, FieldAware's new tablet apps saved technicians an average of thirty minutes per day over apps designed for smartphones (iOS and Android apps not designed specifically for tablets); the improved smartphone apps saved an additional ten minutes over the existing apps.

About FieldAware
FieldAware is re-shaping the field service industry. Our made-for-mobile, cloud-based field service management software is easy to use and built with incredible flexibility -- a combination that enables field service organizations to better serve their customers and outperform the competition. The FieldAware software was architected as a native mobile platform, which works seamlessly with a business's existing applications, with no incumbent legacy technologies to modify or migrate from. We combine our software with the industry's best implementation, on-boarding and support services, enabling companies to take full and rapid advantages of advances in today mobile field service environment. For more information, visit fieldaware.com.

More Stories By Marketwired .

Copyright © 2009 Marketwired. All rights reserved. All the news releases provided by Marketwired are copyrighted. Any forms of copying other than an individual user's personal reference without express written permission is prohibited. Further distribution of these materials is strictly forbidden, including but not limited to, posting, emailing, faxing, archiving in a public database, redistributing via a computer network or in a printed form.

Latest Stories
SYS-CON Events announced today that Isomorphic Software will exhibit at DevOps Summit at 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Isomorphic Software provides the SmartClient HTML5/AJAX platform, the most advanced technology for building rich, cutting-edge enterprise web applications for desktop and mobile. SmartClient combines the productivity and performance of traditional desktop software with the simp...
Why do your mobile transformations need to happen today? Mobile is the strategy that enterprise transformation centers on to drive customer engagement. In his general session at @ThingsExpo, Roger Woods, Director, Mobile Product & Strategy – Adobe Marketing Cloud, covered key IoT and mobile trends that are forcing mobile transformation, key components of a solid mobile strategy and explored how brands are effectively driving mobile change throughout the enterprise.
With so much going on in this space you could be forgiven for thinking you were always working with yesterday’s technologies. So much change, so quickly. What do you do if you have to build a solution from the ground up that is expected to live in the field for at least 5-10 years? This is the challenge we faced when we looked to refresh our existing 10-year-old custom hardware stack to measure the fullness of trash cans and compactors.
The emerging Internet of Everything creates tremendous new opportunities for customer engagement and business model innovation. However, enterprises must overcome a number of critical challenges to bring these new solutions to market. In his session at @ThingsExpo, Michael Martin, CTO/CIO at nfrastructure, outlined these key challenges and recommended approaches for overcoming them to achieve speed and agility in the design, development and implementation of Internet of Everything solutions wi...
Cloud computing is being adopted in one form or another by 94% of enterprises today. Tens of billions of new devices are being connected to The Internet of Things. And Big Data is driving this bus. An exponential increase is expected in the amount of information being processed, managed, analyzed, and acted upon by enterprise IT. This amazing is not part of some distant future - it is happening today. One report shows a 650% increase in enterprise data by 2020. Other estimates are even higher....
With over 720 million Internet users and 40–50% CAGR, the Chinese Cloud Computing market has been booming. When talking about cloud computing, what are the Chinese users of cloud thinking about? What is the most powerful force that can push them to make the buying decision? How to tap into them? In his session at 18th Cloud Expo, Yu Hao, CEO and co-founder of SpeedyCloud, answered these questions and discussed the results of SpeedyCloud’s survey.
Today we can collect lots and lots of performance data. We build beautiful dashboards and even have fancy query languages to access and transform the data. Still performance data is a secret language only a couple of people understand. The more business becomes digital the more stakeholders are interested in this data including how it relates to business. Some of these people have never used a monitoring tool before. They have a question on their mind like “How is my application doing” but no id...
Smart Cities are here to stay, but for their promise to be delivered, the data they produce must not be put in new siloes. In his session at @ThingsExpo, Mathias Herberts, Co-founder and CTO of Cityzen Data, will deep dive into best practices that will ensure a successful smart city journey.
DevOps at Cloud Expo, taking place Nov 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 19th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time to wait for long dev...
Identity is in everything and customers are looking to their providers to ensure the security of their identities, transactions and data. With the increased reliance on cloud-based services, service providers must build security and trust into their offerings, adding value to customers and improving the user experience. Making identity, security and privacy easy for customers provides a unique advantage over the competition.
Qosmos has announced new milestones in the detection of encrypted traffic and in protocol signature coverage. Qosmos latest software can accurately classify traffic encrypted with SSL/TLS (e.g., Google, Facebook, WhatsApp), P2P traffic (e.g., BitTorrent, MuTorrent, Vuze), and Skype, while preserving the privacy of communication content. These new classification techniques mean that traffic optimization, policy enforcement, and user experience are largely unaffected by encryption. In respect wit...
SYS-CON Events announced today that StarNet Communications will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. StarNet Communications’ FastX is the industry first cloud-based remote X Windows emulator. Using standard Web browsers (FireFox, Chrome, Safari, etc.) users from around the world gain highly secure access to applications and data hosted on Linux-based servers in a central data center. ...
SYS-CON Events announced today that 910Telecom will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Housed in the classic Denver Gas & Electric Building, 910 15th St., 910Telecom is a carrier-neutral telecom hotel located in the heart of Denver. Adjacent to CenturyLink, AT&T, and Denver Main, 910Telecom offers connectivity to all major carriers, Internet service providers, Internet backbones and ...
Traditional on-premises data centers have long been the domain of modern data platforms like Apache Hadoop, meaning companies who build their business on public cloud were challenged to run Big Data processing and analytics at scale. But recent advancements in Hadoop performance, security, and most importantly cloud-native integrations, are giving organizations the ability to truly gain value from all their data. In his session at 19th Cloud Expo, David Tishgart, Director of Product Marketing ...
StarNet Communications Corp has announced the addition of three Secure Remote Desktop modules to its flagship X-Win32 PC X server. The new modules enable X-Win32 to safely tunnel the remote desktops from Linux and Unix servers to the user’s PC over encrypted SSH. Traditionally, users of PC X servers deploy the XDMCP protocol to display remote desktop environments such as the Gnome and KDE desktops on Linux servers and the CDE environment on Solaris Unix machines. XDMCP is used primarily on comp...