Welcome!

News Feed Item

Cummins Allison Explains How Technology Can Enhance the Retail Customer Experience While Boosting Efficiency and Profitability

Competition among today’s retailers to differentiate themselves against others and increase profits is fierce. The role of the retail store is changing. Consumers want convenient, fast interactions, and retailers need streamlined ways to improve efficiency and increase the bottom line.

Cummins Allison, leading innovator of coin, currency and check processing technology as well as ATM solutions, explains how, from transactions at the checkout to cash-office operations, retailers can leverage technology to address customer demands and meet internal business requirements.

Automation Improves Cash-Office Processes

Sorting and cash-handling technologies, like back-office cash management systems, can help stores effectively deal with processes that, when done manually, create bottlenecks and errors, not to mention unhappy employees.

Implementing a back-office cash management system can help retailers in a number of ways, including:

  • Gaining a better handle on preparing tills for the next day or shift change
  • Counting and balancing cash drawer tills quickly and efficiently
  • Accurately verifying register sales against payments received
  • High-speed coin sorting, hassle-free bank deposits and more

This technology reduces the redundancies and risks that can occur from counting by hand, and such technology lessens the possibility of human error for more efficient, timelier processing and ultimately cost savings.

Enhance the Customer Experience through Self-Service Options

Self-service checkouts are on the rise and provide another avenue for retailers to realize efficiency gains. According to the Global EPOS and Self-Checkout 2013 study from London-based research firm RBR, the number of self-checkout terminal shipments will soar to 60,000 by 2018. In 2012, that number was only 27,000.

Self-service checkout technology can positively impact both the consumer’s experience and the store’s bottom line. For instance, today’s self-checkout terminals accept both mixed bills and coins as payment, making it easy for the consumer. When the self-checkout unit is processed, retailers rely on high-speed currency scanners and coin sorters to quickly denominate, count and sort the large amounts of mixed currency and coin and prepare the money for deposit or to reset the self-checkout machine.

In addition, retailers can save on labor costs, both in terms of currency handling as well as their staff-to-customer ratio – more customers can be helped by fewer employees by leveraging self-service terminals. Another significant benefit is the greater convenience offered to consumers – they can come in, get what they need and check out in a timelier manner.

Leverage Technology to Impact Overall Profitability

Retailers who take advantage of unique technologies to leverage process improvements in today’s fast-paced environment can help improve their bottom line.

In addition to cash-office technology and self-service kiosks, this could also mean utilizing cash-handling technologies at the front register to shave time off counting and sorting, while reducing balance errors. Or it could mean combining cash counting and check scanning capabilities on one device to streamline deposits for faster access to needed funds. Even something as simple as using technology to count and roll loose coin into tubes for use in cash drawers, instead of purchasing rolled coin, can help significantly reduce expenditures in the long run.

Today’s data-driven, instant-access marketplace puts retailers under pressure to improve efficiency at every opportunity. For more information on how strategically leveraged automation technologies can help elevate accuracy and customer engagement and better position retailers to differentiate themselves from their competition visit www.cumminsallison.com.

About Cummins Allison

Cummins Allison is a global leader in developing solutions that quickly and efficiently count, sort and authenticate currency, checks and coin. We also offer a complete line of full-function automated teller machines (ATMs). Our leadership in technology and product innovation spans more than 125 years. Cummins Allison serves the majority of financial institutions worldwide, as well as leading organizations in retail, gaming, law enforcement and government. Ninety-seven percent of our customers would recommend our products and services. The company holds more than 350 patents and invests double the industry average in R&D. Our world-class sales and service network includes hundreds of local representatives in more than 50 offices in North America, wholly-owned subsidiaries in Canada, the United Kingdom, Germany, France, Ireland and Australia and is represented in more than 70 countries around the world. For more information, visit www.cumminsallison.com.

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
Enterprises are universally struggling to understand where the new tools and methodologies of DevOps fit into their organizations, and are universally making the same mistakes. These mistakes are not unavoidable, and in fact, avoiding them gifts an organization with sustained competitive advantage, just like it did for Japanese Manufacturing Post WWII.
More and more companies are looking to microservices as an architectural pattern for breaking apart applications into more manageable pieces so that agile teams can deliver new features quicker and more effectively. What this pattern has done more than anything to date is spark organizational transformations, setting the foundation for future application development. In practice, however, there are a number of considerations to make that go beyond simply “build, ship, and run,” which changes how...
@DevOpsSummit at Cloud Expo, taking place November 12-13 in New York City, NY, is co-located with 22nd international CloudEXPO | first international DXWorldEXPO and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time t...
DevOps with IBMz? You heard right. Maybe you're wondering what a developer can do to speed up the entire development cycle--coding, testing, source code management, and deployment-? In this session you will learn about how to integrate z application assets into a DevOps pipeline using familiar tools like Jenkins and UrbanCode Deploy, plus z/OSMF workflows, all of which can increase deployment speeds while simultaneously improving reliability. You will also learn how to provision mainframe syste...
CloudEXPO New York 2018, colocated with DXWorldEXPO New York 2018 will be held November 11-13, 2018, in New York City and will bring together Cloud Computing, FinTech and Blockchain, Digital Transformation, Big Data, Internet of Things, DevOps, AI, Machine Learning and WebRTC to one location.
The best way to leverage your Cloud Expo presence as a sponsor and exhibitor is to plan your news announcements around our events. The press covering Cloud Expo and @ThingsExpo will have access to these releases and will amplify your news announcements. More than two dozen Cloud companies either set deals at our shows or have announced their mergers and acquisitions at Cloud Expo. Product announcements during our show provide your company with the most reach through our targeted audiences.
The Internet of Things will challenge the status quo of how IT and development organizations operate. Or will it? Certainly the fog layer of IoT requires special insights about data ontology, security and transactional integrity. But the developmental challenges are the same: People, Process and Platform and how we integrate our thinking to solve complicated problems. In his session at 19th Cloud Expo, Craig Sproule, CEO of Metavine, demonstrated how to move beyond today's coding paradigm and sh...
DevOpsSummit New York 2018, colocated with CloudEXPO | DXWorldEXPO New York 2018 will be held November 11-13, 2018, in New York City. Digital Transformation (DX) is a major focus with the introduction of DXWorldEXPO within the program. Successful transformation requires a laser focus on being data-driven and on using all the tools available that enable transformation if they plan to survive over the long term.
What are the new priorities for the connected business? First: businesses need to think differently about the types of connections they will need to make – these span well beyond the traditional app to app into more modern forms of integration including SaaS integrations, mobile integrations, APIs, device integration and Big Data integration. It’s important these are unified together vs. doing them all piecemeal. Second, these types of connections need to be simple to design, adapt and configure...
Traditional on-premises data centers have long been the domain of modern data platforms like Apache Hadoop, meaning companies who build their business on public cloud were challenged to run Big Data processing and analytics at scale. But recent advancements in Hadoop performance, security, and most importantly cloud-native integrations, are giving organizations the ability to truly gain value from all their data. In his session at 19th Cloud Expo, David Tishgart, Director of Product Marketing ...
Cell networks have the advantage of long-range communications, reaching an estimated 90% of the world. But cell networks such as 2G, 3G and LTE consume lots of power and were designed for connecting people. They are not optimized for low- or battery-powered devices or for IoT applications with infrequently transmitted data. Cell IoT modules that support narrow-band IoT and 4G cell networks will enable cell connectivity, device management, and app enablement for low-power wide-area network IoT. B...
Organizations planning enterprise data center consolidation and modernization projects are faced with a challenging, costly reality. Requirements to deploy modern, cloud-native applications simultaneously with traditional client/server applications are almost impossible to achieve with hardware-centric enterprise infrastructure. Compute and network infrastructure are fast moving down a software-defined path, but storage has been a laggard. Until now.
"DevOps is set to be one of the most profound disruptions to hit IT in decades," said Andi Mann. "It is a natural extension of cloud computing, and I have seen both firsthand and in independent research the fantastic results DevOps delivers. So I am excited to help the great team at @DevOpsSUMMIT and CloudEXPO tell the world how they can leverage this emerging disruptive trend."
Adding public cloud resources to an existing application can be a daunting process. The tools that you currently use to manage the software and hardware outside the cloud aren’t always the best tools to efficiently grow into the cloud. All of the major configuration management tools have cloud orchestration plugins that can be leveraged, but there are also cloud-native tools that can dramatically improve the efficiency of managing your application lifecycle. In his session at 18th Cloud Expo, ...
Transformation Abstract Encryption and privacy in the cloud is a daunting yet essential task for both security practitioners and application developers, especially as applications continue moving to the cloud at an exponential rate. What are some best practices and processes for enterprises to follow that balance both security and ease of use requirements? What technologies are available to empower enterprises with code, data and key protection from cloud providers, system administrators, inside...