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Ergotron Recalls Television Wall Mounts Due to Risk of Injury

WASHINGTON, Jan. 24, 2014 /PRNewswire-USNewswire/ -- Consumers should stop using this product unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.


Recall Summary
Name of Product:  Ergotron Interactive Wall Mounts
Hazard: The weld between the "VESA" style mounting plate and the mounting ring can fail, allowing the monitor or TV to fall. This poses a risk of injury to bystanders.
Remedy:  Repair
Consumer Contact: Ergotron Inc. at (800) 888-8458 from 8 a.m. to 7 p.m. CT Monday through Friday or online at and click on "Recall Information" at the bottom right footer of the home page for more information.

To see photos of the recalled products, go to

Recall Details
Units: About 195,000 in the United States, 60 in Canada and 21,000 in Mexico
Description: The adjustable Ergotron interactive wall mount is designed for flat panel displays and televisions which allows users to reposition their display angles. The wall mounts consist of three parts including a wall mount plate for securing the system to the wall; an extendible arm that allows the user to adjust the position of their television in multiple directions and a monitor plate for securing the arm to the television.

The recall includes the following model and part numbers:





PLAY40 (Polished, Black)



ER111107 - ER120905

PLAY40DS (Black)



ER120628 - ER120907

PLAY70 (Polished, Black)



ER120711 - ER120803

ITV-HD (Polished)



1195047 - 1207488

ITV-VHD (Polished)



1201790 - 1208148









ER120817- ER121214





ER120817- ER121214

The model number and date codes are printed on the underside of the arms of the PLAY and ITV models. The date code label for the OM80FM, OBFM120 and OBFM60 models is printed on the front surface of the wall mount bracket. 

Incidents/Injuries: Ergotron has received three reports of the monitor plate separating from the wall mount system. Consumers reported property damage to components of the wall mount unit. No injuries have been reported.
Remedy: Consumers should immediately remove the TV/monitor from the mount and contact Ergotron for a free repair kit.
Sold at: AAFES, h.h.Gregg, Sam's Club, Walmart and independent retailers nationwide specializing in electronic supplies and online at from February 2012 to January 2013 for between $50 and $400.
Importer: Ergotron Inc., of Eagan, Minn.
Manufactured in: China

The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency's jurisdiction.  Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals – contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.

Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.

To report a dangerous product or a product-related injury go online to or call CPSC's Hotline at (800) 638-2772 or teletypewriter at (301) 595-7054 for the hearing impaired. Consumers can obtain news release and recall information at, on Twitter @OnSafety or by subscribing to CPSC's free e-mail newsletters.

CPSC Consumer Information Hotline
Contact us at this toll-free number if you have questions about a recall:
800-638-2772 (TTY 301-595-7054)
Times: 8 a.m.5:30 p.m. ET; Messages can be left anytime
Call to get product safety and other agency information and to report unsafe products.

Media Contact
Please use the phone numbers below for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800

Recall Number: 14-090

SOURCE U.S. Consumer Product Safety Commission

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