News Feed Item

docuPAD® from Reynolds Helps Dealers Deliver More Than Just Vehicles

Higher Dealership Profits | Stronger F&I Compliance | Improved Employee Productivity | Better Consumer Experience With the Dealership

DAYTON, Ohio, Jan. 25, 2014 /PRNewswire/ -- In the words of Reynolds and Reynolds' dealership customers, docuPAD® is helping them meet the challenges in the changed world of automobile retailing by enabling them to improve their finance and insurance (F&I) operation across a number of key performance indicators.

As part of Reynolds Retail Management System, docuPAD is an interactive F&I selling and document processing system for automobile retailers that enables dealership personnel to more effectively engage consumers in the finance and insurance steps of a vehicle sale transaction. With docuPAD, the entire F&I process is electronically managed and recorded, including electronic signature capture. (See docuPAD in action.)

In 2013, dealerships using a Reynolds ERA-IGNITE or POWER dealership management system (DMS) delivered nearly 200,000 vehicles through docuPAD.

"What we hear from dealerships using docuPAD is that they're able to go beyond making incremental improvements in F&I," said Jon Strawsburg, vice president of Product Planning for Reynolds. "docuPAD is enabling them to more fully transform their F&I operation and the consumer experience in  the dealership."

Strawsburg cited examples of what dealers have said about the benefits of using docuPAD:

  • General managers at the dealership are crediting docuPAD as a "big factor" in increasing gross profit per retail vehicle. docuPAD enables finance managers to present the full breadth of the dealership's F&I products in ways that are more engaging and detailed for the dealership's customers. As a result, customers are more informed about the F&I products they're purchasing, which can lead to increased sales and reduced chargebacks for the dealer. Watch the video | Read the customer letter.
  • Finance directors note docuPAD helps increase efficiency in the F&I office, which allows the finance department to spend more time selling F&I products instead of filling out paperwork. Read the customer letter.
  • Dealers value how docuPAD helps with disclosure, compliance, and employee accountability. docuPAD is designed to help ensure disclosures are made, signatures are captured, and dealership processes are followed. In addition to capturing the entire deal electronically, reports in docuPAD allow dealers to see which F&I products were presented and for how long. Read the customer letter.

Strawsburg commented that customers of dealership using docuPAD also say the tool improves their car-buying experience. Consumers indicate that docuPAD makes the F&I experience faster, easier, and more interactive. They feel more confident that the deal information is correct and are more likely to recommend the dealership to others. Watch the video.

Additionally, Reynolds research indicates that dealerships using docuPAD can experience:

  • An average of an additional $200 per deal in F&I profit.
  • A 35 percent improvement on average in service contract and maintenance agreement sales.
  • Decreased average F&I delivery time by up to 15 minutes.

In recognition of its unique product attributes, docuPAD is protected by four patents from the United States Patent and Trademark Office. Strawsburg said additional patents are pending.

"Today, compared to before the recession, there are far fewer new car dealerships to sell and service the industry's sales demand that's forecast to be more than 16 million units this year," Strawsburg said.  "Those dealerships that take advantage of every sales opportunity and every opportunity to transform the customer experience will have a distinct advantage. In the F&I office, docuPAD is one of the tools helping dealers create that advantage by improving compliance, productivity, and profits -- all while enabling them to deliver a better dealership experience to the consumer."

About Reynolds
Reynolds and Reynolds is a leading provider of automobile dealership software, services, and forms to help dealerships deliver better business results and transform the customer experience. The company is headquartered in Dayton, Ohio, with major operations in Houston and College Station, Texas, and Celina, Ohio.


SOURCE The Reynolds and Reynolds Company

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
Cloud based infrastructure deployment is becoming more and more appealing to customers, from Fortune 500 companies to SMEs due to its pay-as-you-go model. Enterprise storage vendors are able to reach out to these customers by integrating in cloud based deployments; this needs adaptability and interoperability of the products confirming to cloud standards such as OpenStack, CloudStack, or Azure. As compared to off the shelf commodity storage, enterprise storages by its reliability, high-availabil...
More and more brands have jumped on the IoT bandwagon. We have an excess of wearables – activity trackers, smartwatches, smart glasses and sneakers, and more that track seemingly endless datapoints. However, most consumers have no idea what “IoT” means. Creating more wearables that track data shouldn't be the aim of brands; delivering meaningful, tangible relevance to their users should be. We're in a period in which the IoT pendulum is still swinging. Initially, it swung toward "smart for smar...
Complete Internet of Things (IoT) embedded device security is not just about the device but involves the entire product’s identity, data and control integrity, and services traversing the cloud. A device can no longer be looked at as an island; it is a part of a system. In fact, given the cross-domain interactions enabled by IoT it could be a part of many systems. Also, depending on where the device is deployed, for example, in the office building versus a factory floor or oil field, security ha...
Without lifecycle traceability and visibility across the tool chain, stakeholders from Planning-to-Ops have limited insight and answers to who, what, when, why and how across the DevOps lifecycle. This impacts the ability to deliver high quality software at the needed velocity to drive positive business outcomes. In his general session at @DevOpsSummit at 19th Cloud Expo, Eric Robertson, General Manager at CollabNet, will discuss how customers are able to achieve a level of transparency that e...
SYS-CON Events announced today that Transparent Cloud Computing (T-Cloud) Consortium will exhibit at the 19th International Cloud Expo®, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. The Transparent Cloud Computing Consortium (T-Cloud Consortium) will conduct research activities into changes in the computing model as a result of collaboration between "device" and "cloud" and the creation of new value and markets through organic data proces...
Governments around the world are adopting Safe Harbor privacy provisions to protect customer data from leaving sovereign territories. Increasingly, global companies are required to create new instances of their server clusters in multiple countries to keep abreast of these new Safe Harbor laws. Is it worth it? In his session at 19th Cloud Expo, Adam Rogers, Managing Director of Anexia, Inc., will discuss how to keep your data legal and still stay in business.
Successful transition from traditional IT to cloud computing requires three key ingredients: an IT architecture that allows companies to extend their internal best practices to the cloud, a cost point that allows economies of scale, and automated processes that manage risk exposure and maintain regulatory compliance with industry regulations (FFIEC, PCI-DSS, HIPAA, FISMA). The unique combination of VMware, the IBM Cloud, and Cloud Raxak, a 2016 Gartner Cool Vendor in IT Automation, provides a co...
Today every business relies on software to drive the innovation necessary for a competitive edge in the Application Economy. This is why collaboration between development and operations, or DevOps, has become IT’s number one priority. Whether you are in Dev or Ops, understanding how to implement a DevOps strategy can deliver faster development cycles, improved software quality, reduced deployment times and overall better experiences for your customers.
Donna Yasay, President of HomeGrid Forum, today discussed with a panel of technology peers how certification programs are at the forefront of interoperability, and the answer for vendors looking to keep up with today's growing industry for smart home innovation. "To ensure multi-vendor interoperability, accredited industry certification programs should be used for every product to provide credibility and quality assurance for retail and carrier based customers looking to add ever increasing num...
@ThingsExpo has been named the Top 5 Most Influential M2M Brand by Onalytica in the ‘Machine to Machine: Top 100 Influencers and Brands.' Onalytica analyzed the online debate on M2M by looking at over 85,000 tweets to provide the most influential individuals and brands that drive the discussion. According to Onalytica the "analysis showed a very engaged community with a lot of interactive tweets. The M2M discussion seems to be more fragmented and driven by some of the major brands present in the...
In an era of historic innovation fueled by unprecedented access to data and technology, the low cost and risk of entering new markets has leveled the playing field for business. Today, any ambitious innovator can easily introduce a new application or product that can reinvent business models and transform the client experience. In their Day 2 Keynote at 19th Cloud Expo, Mercer Rowe, IBM Vice President of Strategic Alliances, and Raejeanne Skillern, Intel Vice President of Data Center Group and ...
Apache Hadoop is a key technology for gaining business insights from your Big Data, but the penetration into enterprises is shockingly low. In fact, Apache Hadoop and Big Data proponents recognize that this technology has not yet achieved its game-changing business potential. In his session at 19th Cloud Expo, John Mertic, director of program management for ODPi at The Linux Foundation, will explain why this is, how we can work together as an open data community to increase adoption, and the i...
Machine Learning helps make complex systems more efficient. By applying advanced Machine Learning techniques such as Cognitive Fingerprinting, wind project operators can utilize these tools to learn from collected data, detect regular patterns, and optimize their own operations. In his session at 18th Cloud Expo, Stuart Gillen, Director of Business Development at SparkCognition, discussed how research has demonstrated the value of Machine Learning in delivering next generation analytics to impr...
Data is the fuel that drives the machine learning algorithmic engines and ultimately provides the business value. In his session at Cloud Expo, Ed Featherston, a director and senior enterprise architect at Collaborative Consulting, will discuss the key considerations around quality, volume, timeliness, and pedigree that must be dealt with in order to properly fuel that engine.
All clouds are not equal. To succeed in a DevOps context, organizations should plan to develop/deploy apps across a choice of on-premise and public clouds simultaneously depending on the business needs. This is where the concept of the Lean Cloud comes in - resting on the idea that you often need to relocate your app modules over their life cycles for both innovation and operational efficiency in the cloud. In his session at @DevOpsSummit at19th Cloud Expo, Valentin (Val) Bercovici, CTO of So...