News Feed Item

Actiance Reinvents Enterprise Information Archiving With the First Context-Aware, Cloud Archive for All Communications

Introducing Alcatraz, a Single Repository for Email, Social and Real-Time Communications Designed to Reduce the Cost of eDiscovery and Governance

REDWOOD CITY, CA -- (Marketwired) -- 01/27/14 -- Actiance, helping organizations benefit from communications, collaboration, and social networking, today announced the launch of Alcatraz, an innovative, cloud-based archive that combines a focus on context with the traditional requirements of an email archive. Actiance reduces risk and cost across the full information lifecycle of today's dynamic communications channels, from policy control and real time content monitoring to legal holds and records retention and disposal.

Rapidly increasing usage of all these communications tools is creating huge volumes of data. According to IDC's 2012 Digital Universe study, worldwide data is expected to grow 50-fold from its 2010 levels by 2020, creating challenges for IT departments to manage this growth in-house. Traditional on-premise archives were not designed to specifically accommodate the nuances of social business content, where posted content can be changed by users very easily. This leaves organizations exposed to a higher risk of data loss, sanctions, and increased eDiscovery costs. Being hosted entirely in the cloud, Alcatraz scales easily with customer demand and facilitates more cost-effective eDiscovery due to its understanding of new communication forms. It can also complement today's email archive solutions, so that existing infrastructures can continue to be leveraged.

Actiance has built upon its social governance vision -- expanding on its Vantage and Socialite cloud solutions -- and now sets a new standard in archiving with its focus on context. Traditional archives treat each interaction as an individual event as it is created. For instance, a single Facebook post with 30 comments is archived as 31 separate emails. Alcatraz takes a completely different approach, starting from the construct of social content -- retaining and retrieving content, even edits and deletes, as fully threaded, contextual conversations -- and incorporating this alongside email. The solution also provides the ability to replicate what a blog or discussion board looked like at a particular point in time. This makes it easier, faster, and more cost-effective for auditors, attorneys, and litigation support staff to find and assess content with greater accuracy and confidence, ultimately simplifying legal reviews and ensuring timely responses to discovery requests.

"Social information is rapidly becoming one of enterprises' greatest challenges today as it is often excluded from traditional information archive processes," said Laura Dubois, Program Vice President, Storage, IDC. "Managing, archiving and discovering the growing volumes of social business information should be a high priority for any organization looking to achieve an effective information governance strategy. Solutions, such as Actiance's Alcatraz are emerging to solve this challenge. Designed to embrace this new information paradigm, it enables organizations to have a true context-aware archive that embraces all corporate communication platforms, including social media, collaboration, social software and instant messaging in addition to email."

In addition to archiving and eDiscovery capabilities, Actiance provides many unique capabilities that are critical to any organization's information governance strategy, including:

  • Contextual retention, search, and review: Enterprise and public social, unified communications, and email content are retained in a single archive as threaded conversations, decreasing downstream legal costs by 36%.(1)
  • Recording of edits and deletes: Edited or deleted content is captured with all relevant metadata, providing a more accurate reconstruction of who said what when.
  • Open platform APIs: Alcatraz facilitates ingestion of data from custom applications or third parties, forming a single repository upon which to conduct more efficient eDiscovery.
  • Integration with award-winning Actiance Vantage and Socialite: Integration provides seamless management of content from creation to disposal, facilitating more effective information governance.

"As communications have evolved so have the requirements of our customers and the regulators. With Alcatraz we have risen to the challenge of putting the unique, dynamic nature of social content first and not defaulting to the flat format of a traditional archive," said Kailash Ambwani, President and CEO of Actiance. "The ground breaking approach we've taken realizes our vision of delivering on the governance of the entire information life cycle -- without compromise."

Alcatraz is available to Socialite and Vantage customers as a beta today, with general availability in Q2 2014.

Additional Information

About Actiance
Actiance® is a global leader in communication, collaboration, and social media governance for the enterprise. Its governance platform is used by millions of professionals across dozens of industries. With the power of communication, collaboration, and social media at their fingertips, Actiance helps professionals everywhere to engage with customers and colleagues so they can unleash social business. The Actiance platform gives organizations the ability to ensure compliance for all their communications channels. It provides real-time content monitoring, centralized policy management, contextual capture of content and smart archiving which improves the efficiency and cost-effectiveness of eDiscovery and helps protect users from malware and accidental or malicious leakage of information. Actiance supports all leading social media, unified communications, collaboration, and IM platforms, including Facebook (FB), LinkedIn (LNKD), Twitter, Google (GOOG), Yahoo! (YHOO), Skype, IBM, (IBM), Jive (JIVE), Microsoft (MSFT), Cisco (CSCO), and Salesforce.com (CRM).

Actiance headquarters are in Redwood City, California. For more information, visit http://www.actiance.com or call 1-888-349-3223.

(1) "Where the Money Goes: Understanding Litigant Expenditures for Producing Electronic Discovery," RAND Institute for Civil Justice, 2012.

More Stories By Marketwired .

Copyright © 2009 Marketwired. All rights reserved. All the news releases provided by Marketwired are copyrighted. Any forms of copying other than an individual user's personal reference without express written permission is prohibited. Further distribution of these materials is strictly forbidden, including but not limited to, posting, emailing, faxing, archiving in a public database, redistributing via a computer network or in a printed form.

Latest Stories
DevOps theory promotes a culture of continuous improvement built on collaboration, empowerment, systems thinking, and feedback loops. But how do you collaborate effectively across the traditional silos? How can you make decisions without system-wide visibility? How can you see the whole system when it is spread across teams and locations? How do you close feedback loops across teams and activities delivering complex multi-tier, cloud, container, serverless, and/or API-based services?
In past @ThingsExpo presentations, Joseph di Paolantonio has explored how various Internet of Things (IoT) and data management and analytics (DMA) solution spaces will come together as sensor analytics ecosystems. This year, in his session at @ThingsExpo, Joseph di Paolantonio from DataArchon, will be adding the numerous Transportation areas, from autonomous vehicles to “Uber for containers.” While IoT data in any one area of Transportation will have a huge impact in that area, combining sensor...
Almost everyone sees the potential of Internet of Things but how can businesses truly unlock that potential. The key will be in the ability to discover business insight in the midst of an ocean of Big Data generated from billions of embedded devices via Systems of Discover. Businesses will also need to ensure that they can sustain that insight by leveraging the cloud for global reach, scale and elasticity.
Today every business relies on software to drive the innovation necessary for a competitive edge in the Application Economy. This is why collaboration between development and operations, or DevOps, has become IT’s number one priority. Whether you are in Dev or Ops, understanding how to implement a DevOps strategy can deliver faster development cycles, improved software quality, reduced deployment times and overall better experiences for your customers.
So you think you are a DevOps warrior, huh? Put your money (not really, it’s free) where your metrics are and prove it by taking The Ultimate DevOps Geek Quiz Challenge, sponsored by DevOps Summit. Battle through the set of tough questions created by industry thought leaders to earn your bragging rights and win some cool prizes.
Cloud based infrastructure deployment is becoming more and more appealing to customers, from Fortune 500 companies to SMEs due to its pay-as-you-go model. Enterprise storage vendors are able to reach out to these customers by integrating in cloud based deployments; this needs adaptability and interoperability of the products confirming to cloud standards such as OpenStack, CloudStack, or Azure. As compared to off the shelf commodity storage, enterprise storages by its reliability, high-availabil...
The security needs of IoT environments require a strong, proven approach to maintain security, trust and privacy in their ecosystem. Assurance and protection of device identity, secure data encryption and authentication are the key security challenges organizations are trying to address when integrating IoT devices. This holds true for IoT applications in a wide range of industries, for example, healthcare, consumer devices, and manufacturing. In his session at @ThingsExpo, Lancen LaChance, vic...
In the next forty months – just over three years – businesses will undergo extraordinary changes. The exponential growth of digitization and machine learning will see a step function change in how businesses create value, satisfy customers, and outperform their competition. In the next forty months companies will take the actions that will see them get to the next level of the game called Capitalism. Or they won’t – game over. The winners of today and tomorrow think differently, follow different...
The IoT industry is now at a crossroads, between the fast-paced innovation of technologies and the pending mass adoption by global enterprises. The complexity of combining rapidly evolving technologies and the need to establish practices for market acceleration pose a strong challenge to global enterprises as well as IoT vendors. In his session at @ThingsExpo, Clark Smith, senior product manager for Numerex, will discuss how Numerex, as an experienced, established IoT provider, has embraced a ...
SYS-CON Events announced today that Super Micro Computer, Inc., a global leader in Embedded and IoT solutions, will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 7-9, 2017, at the Javits Center in New York City, NY. Supermicro (NASDAQ: SMCI), the leading innovator in high-performance, high-efficiency server technology, is a premier provider of advanced server Building Block Solutions® for Data Center, Cloud Computing, Enterprise IT, Hadoop/Big Data, HPC and ...
The Internet of Things (IoT), in all its myriad manifestations, has great potential. Much of that potential comes from the evolving data management and analytic (DMA) technologies and processes that allow us to gain insight from all of the IoT data that can be generated and gathered. This potential may never be met as those data sets are tied to specific industry verticals and single markets, with no clear way to use IoT data and sensor analytics to fulfill the hype being given the IoT today.
The Open Connectivity Foundation (OCF), sponsor of the IoTivity open source project, and AllSeen Alliance, which provides the AllJoyn® open source IoT framework, today announced that the two organizations’ boards have approved a merger under the OCF name and bylaws. This merger will advance interoperability between connected devices from both groups, enabling the full operating potential of IoT and representing a significant step towards a connected ecosystem.
Without lifecycle traceability and visibility across the tool chain, stakeholders from Planning-to-Ops have limited insight and answers to who, what, when, why and how across the DevOps lifecycle. This impacts the ability to deliver high quality software at the needed velocity to drive positive business outcomes. In his general session at @DevOpsSummit at 19th Cloud Expo, Eric Robertson, General Manager at CollabNet, will discuss how customers are able to achieve a level of transparency that e...
Donna Yasay, President of HomeGrid Forum, today discussed with a panel of technology peers how certification programs are at the forefront of interoperability, and the answer for vendors looking to keep up with today's growing industry for smart home innovation. "To ensure multi-vendor interoperability, accredited industry certification programs should be used for every product to provide credibility and quality assurance for retail and carrier based customers looking to add ever increasing num...
Web Real-Time Communication APIs have quickly revolutionized what browsers are capable of. In addition to video and audio streams, we can now bi-directionally send arbitrary data over WebRTC's PeerConnection Data Channels. With the advent of Progressive Web Apps and new hardware APIs such as WebBluetooh and WebUSB, we can finally enable users to stitch together the Internet of Things directly from their browsers while communicating privately and securely in a decentralized way.