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Arad to Show How to Improve Customer Service at Smart Metering UK & Europe

LONDON, January 29, 2014 /PRNewswire/ --

Arad will demonstrate how utilities and water companies can use innovative technologies to enhance customer satisfaction and achieve financial and operational benefits.

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The Arad Group, a world leader in the field of water measurement solutions and services, will demonstrate how water utilities can improve customer service at the Smart Metering UK & Europe Summit, which will take place January 30-31, 2014 in London.

Rami Ziv, Arad's VP International Sales & Marketing, will address a session on "The Latest Innovations in Smart Water Metering," to take place on January 30 at 15:10.

The presentation will focus on showing how technological innovation improves customer satisfaction. Ziv will present how utilities can provide customers with accurate water measurement when they are moving in or out of a new house, and how to distinguish between public and private water consumption.  

Arad will demonstrate new applications that allow consumers to track water consumption wherever they are. The smartphone app, available in iPhone and Android versions, offers detailed consumption graphs, real-time leak alerts and consumption forecasts.

"British and European utilities are becoming more aware of the need to improve customer satisfaction," said Ziv. "By applying cutting edge technologies water companies can provide users with full transparency and improve their financial and operational efficiency."

Ziv will also participate in a panel discussion entitled "Where are we now, and what are the prospects for Smart Metering within water companies?"

Arad Group is one of the Gold Sponsors of the Smart Metering UK & Europe Summit, which is Europe's leading gathering for smart metering and utilities professionals.

Arad has been nominated for the Smart Metering Awards 2014, which recognizes excellence in smart metering, and which will be presented at the event.  

About the Arad Group

The Arad Group is a world leader in the field of water measurement solutions and services. The company specializes in designing, developing and manufacturing high-quality meters, AMR & AMI systems and advanced MDM systems and technologies.

Arad's patented solutions and products are specifically designed to meet the needs of utilities, waterworks companies and agriculture, and are aimed at reducing water waste, improving water metering management capabilities and cost saving.

For further information about Arad Group, visit http://www.arad.co.il. For news and updates, please follow us on Twitter and Facebook.

Company Contact

Rami Ziv
VP International Sales & Marketing
Arad Group
Email: [email protected]
Mobile: +972-52-8998876

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