Welcome!

News Feed Item

ITDMs' Enthusiasm for Technology Comes with a Cost

Three-quarters say their employers always expect them to be "on call"

NEW YORK, Jan. 29, 2014 /PRNewswire/ -- Technology affects us in all sorts of ways. It can extend our lives and make them more entertaining, while also making us vulnerable to privacy breaches and thievery concerns our forefathers never could have seen coming. It can draw us closer together while also being criticized for keeping us separated by ever-present screens. A recent Harris Poll found that among the general population, U.S. adults are divided on how technology impacts the way we live our lives. Looking now more specifically at IT decision makers (ITDMs) – who due to the nature of their vocation are among those most connected to and dependent on communication technologies – reveals heightened positive feelings towards technology, but also some reservations about how it affects our lives.

(Logo: http://photos.prnewswire.com/prnh/20100517/NY06256LOGO)

These are some of the results of The Harris Poll® of 315 full-time U.S. IT decision makers interviewed online December 11-18 and 2,210 U.S. adults surveyed online June 12-17 by Harris Interactive. The IT decision makers portion of the study utilized the ITDMQuery platform. (Full findings, including data tables, can be found here.)

Tech affection
It is perhaps predictable that majorities of ITDMs – and higher percentages than seen among the general population of U.S. adults – see technology as having benefitted them personally; it is worthy of note, however, that they are also more likely to see technology as benefitting people in general:

  • Technology has improved the overall quality of my life (86% ITDMs, 71% U.S. adults).
  • Technology encourages people to be more creative (79% ITDMs, 65% U.S. adults).
  • Technology enhances my social life (69% ITDMs, 52% U.S. adults).
  • I use technology as an escape from my busy life (65% ITDMs, 47% U.S. adults).

ITDMs are also consistently more likely than general population Americans to see technology as affecting key aspects of their lives in a positive way. While this might be expected for aspects of their professional lives, such as their work productivity (82% ITDMs, 34% U.S. adults) and work lives (76% and 34%, respectively), it's worth noting that majorities also believe technology is affecting more personal aspects of their lives in positive ways as well:

  • My ability to live life the way I want to (66% ITDMs, 42% U.S. adults).
  • My productivity at home (64% ITDMs, 34% U.S. adults).
  • My safety and security (62% ITDMs, 36% U.S. adults).
  • My happiness (61% ITDMs, 41% U.S. adults).
  • Relationships with friends (57% ITDMs, 47% U.S. adults).
  • My social life (56% ITDMs, 41% U.S. adults).

Some reservations
But of course, nothing is perfect, and majorities of ITDMs do recognize that technology does come with some strings attached. For one thing, three-fourths of ITDMs (75%) say their employer expects them to always be "on call" or online due to the fact that technology makes this possible, vs. 43% of employed U.S. adults overall. Majorities also agree that:

  • Technology is corrupting interpersonal communications (65% ITDMs, 68% U.S. adults).
  • Technology has become too distracting (59% ITDMs, 69% U.S. adults).
  • Technology is creating a lazy society (57% ITDMs, 76% U.S. adults).

Roughly half of ITDMs also admit that their friends and/or family think they use technology too frequently (51% ITDMs, 25% U.S. adults).

Gotta have it
Given their vocation and aforementioned affection for tech, it should come as little surprise that ITDMs are more likely to show a dependent relationship to technology. They are more likely than the general population to say they could not live without Internet access (38% ITDMs, 28% U.S. adults), a mobile phone (31% and 26%, respectively) and a computer and/or laptop (30% and 24%, respectively).

But even among these top-tier tech users, human touchpoints still take precedence over technological ones, as ITDMs were as likely as their general population counterparts to say they could not live without their spouse or significant other (43% ITDMs, 45% U.S. adults) – so they're human after all.

For more information regarding Harris Poll ITDMQuery, please contact [email protected].

To view the full findings, or to see other recent Harris Polls, please visit the Harris Poll News Room.

Want Harris Polls delivered direct to your inbox? Click here!

Methodology
This Harris Poll was conducted online within the United States between June 12 and 17, 2013 among 2,210 adults (aged 18 and over) and between December 11 and 18, 2013 among 315 full-time IT decision makers (ages 18 and older, IT professionals with at least a major influence on IT decision-making at a company with 20+ employees). Figures for age, sex, race/ethnicity, education, region and household income were weighted where necessary to bring them into line with their actual proportions in the population. Propensity score weighting was also used to adjust for respondents' propensity to be online.

All sample surveys and polls, whether or not they use probability sampling, are subject to multiple sources of error which are most often not possible to quantify or estimate, including sampling error, coverage error, error associated with nonresponse, error associated with question wording and response options, and post-survey weighting and adjustments. Therefore, Harris Interactive avoids the words "margin of error" as they are misleading. All that can be calculated are different possible sampling errors with different probabilities for pure, unweighted, random samples with 100% response rates. These are only theoretical because no published polls come close to this ideal.

Respondents for this survey were selected from among those who have agreed to participate in Harris Interactive surveys. The data have been weighted to reflect the composition of the adult population. Because the sample is based on those who agreed to participate in the Harris Interactive panel, no estimates of theoretical sampling error can be calculated.

These statements conform to the principles of disclosure of the National Council on Public Polls.

The results of this Harris Poll may not be used in advertising, marketing or promotion without the prior written permission of Harris Interactive.

Product and brand names are trademarks or registered trademarks of their respective owners.

The Harris Poll® #12, January 29, 2014
By Larry Shannon-Missal, Harris Poll Research Manager

About Harris Interactive
Harris Interactive is one of the world's leading market research firms, leveraging research, technology, and business acumen to transform relevant insight into actionable foresight. Known widely for The Harris Poll®, Harris offers proprietary solutions in the areas of market and customer insight, corporate brand and reputation strategy, and marketing, advertising, public relations and communications research across a wide range of industries. Additionally, Harris has a portfolio of multi-client offerings that complement our custom solutions while maximizing a client's research investment. Serving clients worldwide through our North American and European offices, Harris specializes in delivering research solutions that help our clients stay ahead of what's next. For more information, please visit www.harrisinteractive.com.

Press Contact:
Corporate Communications
Harris Interactive
212-539-9600
[email protected]

SOURCE Harris Interactive

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
Join Impiger for their featured webinar: ‘Cloud Computing: A Roadmap to Modern Software Delivery’ on November 10, 2016, at 12:00 pm CST. Very few companies have not experienced some impact to their IT delivery due to the evolution of cloud computing. This webinar is not about deciding whether you should entertain moving some or all of your IT to the cloud, but rather, a detailed look under the hood to help IT professionals understand how cloud adoption has evolved and what trends will impact th...
Get deep visibility into the performance of your databases and expert advice for performance optimization and tuning. You can't get application performance without database performance. Give everyone on the team a comprehensive view of how every aspect of the system affects performance across SQL database operations, host server and OS, virtualization resources and storage I/O. Quickly find bottlenecks and troubleshoot complex problems.
"IoT is going to be a huge industry with a lot of value for end users, for industries, for consumers, for manufacturers. How can we use cloud to effectively manage IoT applications," stated Ian Khan, Innovation & Marketing Manager at Solgeniakhela, in this SYS-CON.tv interview at @ThingsExpo, held November 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA.
Whether your IoT service is connecting cars, homes, appliances, wearable, cameras or other devices, one question hangs in the balance – how do you actually make money from this service? The ability to turn your IoT service into profit requires the ability to create a monetization strategy that is flexible, scalable and working for you in real-time. It must be a transparent, smoothly implemented strategy that all stakeholders – from customers to the board – will be able to understand and comprehe...
Information technology is an industry that has always experienced change, and the dramatic change sweeping across the industry today could not be truthfully described as the first time we've seen such widespread change impacting customer investments. However, the rate of the change, and the potential outcomes from today's digital transformation has the distinct potential to separate the industry into two camps: Organizations that see the change coming, embrace it, and successful leverage it; and...
Everyone knows that truly innovative companies learn as they go along, pushing boundaries in response to market changes and demands. What's more of a mystery is how to balance innovation on a fresh platform built from scratch with the legacy tech stack, product suite and customers that continue to serve as the business' foundation. In his General Session at 19th Cloud Expo, Michael Chambliss, Head of Engineering at ReadyTalk, discussed why and how ReadyTalk diverted from healthy revenue and mor...
Extracting business value from Internet of Things (IoT) data doesn’t happen overnight. There are several requirements that must be satisfied, including IoT device enablement, data analysis, real-time detection of complex events and automated orchestration of actions. Unfortunately, too many companies fall short in achieving their business goals by implementing incomplete solutions or not focusing on tangible use cases. In his general session at @ThingsExpo, Dave McCarthy, Director of Products...
Effectively SMBs and government programs must address compounded regulatory compliance requirements. The most recent are Controlled Unclassified Information and the EU's GDPR have Board Level implications. Managing sensitive data protection will likely result in acquisition criteria, demonstration requests and new requirements. Developers, as part of the pre-planning process and the associated supply chain, could benefit from updating their code libraries and design by incorporating changes. In...
20th Cloud Expo, taking place June 6-8, 2017, at the Javits Center in New York City, NY, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy.
You have great SaaS business app ideas. You want to turn your idea quickly into a functional and engaging proof of concept. You need to be able to modify it to meet customers' needs, and you need to deliver a complete and secure SaaS application. How could you achieve all the above and yet avoid unforeseen IT requirements that add unnecessary cost and complexity? You also want your app to be responsive in any device at any time. In his session at 19th Cloud Expo, Mark Allen, General Manager of...
The 20th International Cloud Expo has announced that its Call for Papers is open. Cloud Expo, to be held June 6-8, 2017, at the Javits Center in New York City, brings together Cloud Computing, Big Data, Internet of Things, DevOps, Containers, Microservices and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportunity. Submit your speaking proposal ...
"Coalfire is a cyber-risk, security and compliance assessment and advisory services firm. We do a lot of work with the cloud service provider community," explained Ryan McGowan, Vice President, Sales (West) at Coalfire Systems, Inc., in this SYS-CON.tv interview at 19th Cloud Expo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
Without a clear strategy for cost control and an architecture designed with cloud services in mind, costs and operational performance can quickly get out of control. To avoid multiple architectural redesigns requires extensive thought and planning. Boundary (now part of BMC) launched a new public-facing multi-tenant high resolution monitoring service on Amazon AWS two years ago, facing challenges and learning best practices in the early days of the new service. In his session at 19th Cloud Exp...
DevOps is being widely accepted (if not fully adopted) as essential in enterprise IT. But as Enterprise DevOps gains maturity, expands scope, and increases velocity, the need for data-driven decisions across teams becomes more acute. DevOps teams in any modern business must wrangle the ‘digital exhaust’ from the delivery toolchain, "pervasive" and "cognitive" computing, APIs and services, mobile devices and applications, the Internet of Things, and now even blockchain. In this power panel at @...
Major trends and emerging technologies – from virtual reality and IoT, to Big Data and algorithms – are helping organizations innovate in the digital era. However, to create real business value, IT must think beyond the ‘what’ of digital transformation to the ‘how’ to harness emerging trends, innovation and disruption. Architecture is the key that underpins and ties all these efforts together. In the digital age, it’s important to invest in architecture, extend the enterprise footprint to the cl...