Click here to close now.


News Feed Item

2020 Foresight Report: Consumer Centric Payment Innovations


LONDON, Jan. 30, 2014 /PRNewswire/ -- just published a new market research report:

2020 Foresight Report: Consumer Centric Payment Innovations


The report provides information and insights into the changing landscape of the payment industry and emerging consumer trends acting as stimulating factors:
• Provides global snapshot of payment innovations introduced by banks as well as non-bank payment companies in the key regions of the world
• Provides insights into market potential of key payment cards and also discusses the state of mobile card payments in selected countries
• Analysis of consumer technology trends and drivers highlighting key operational opportunities
• Analysis of key issues faced by central banks, commercial banks and new market entrants while dealing with innovative payment solutions
• Provides insights into best practices followed by market players to target key consumer drivers as a strategy to maximize their revenue


Businesses are increasingly focusing on key consumer drivers such as convenience, accessibility, security, speed and the cost of payments to increase acceptability of their products and services, and gain an advantage over their competitors. To target these consumer drivers, stakeholders in the payment value chain are primarily concentrating on digitalization of payments, increased interoperability, and the introduction of disruptive strategies to plug gaps in user demand and solutions offered by the industry. Changing consumer behavior, such as increased use of mobile devices to manage day-to-day activities and the increasing use of social media, has attracted a number of organizations to build their business and product strategies around these platforms.


• This report provides a comprehensive analysis of developments in the payment industry with a primary focus on consumer oriented products and services
• Provides data forecasts for credit, debit and prepaid cards with historical insights on mobile card payments in selected countries
• It covers key trends expected to reshape the payment landscape over the next five years
• Provides insights into key technology drivers responsible for enabling organizations to introduce disruptive products and services
• It covers the key challenges faced by central banks in regulating and the challenges faced by commercial banks and non-bank payment companies in introducing and sustaining an innovative payment service
• It provides insights on the implementation strategies and best practices adopted by both banks and non-bank payment companies to drive revenue generation with the help of detailed case studies

Reasons To Buy

• Understand the dynamics of the evolving landscape of the payment industry on the back of changing tastes and preferences of consumers across key markets worldwide
• Assess the current and future opportunities in various payment solutions and learn best practices to strengthen your business strategy and target consumer drivers more efficiently
• Gain insights into various types of innovative services entering the payment ecosystem and their likely impact on redistribution of market share among various stakeholders
• Gain insights into key consumer trends and technical drivers which are stimulating innovations along with information on expected hurdles in sustainability of new products

Key Highlights

• Innovations in payment can be broadly classified under four categories: innovations in payment cards; online payments, including electronic bill presentment and payments; mobile payments; and developments in overall payment infrastructure and security. Focus has increased on the convenience and speed of payments. As a result, mobile payments have received significant attention in recent years.
• Regions dominated by emerging economies, such as Asia-Pacific, Africa and Latin America, exhibit high growth potential in innovative payment solutions, although most innovations currently tend to stem from North America and Europe. Europe, however, is expected to lose some steam over the next five years, while North America is forecast to continue to impress with new payment solutions, primarily led by developments in the US. Countries such as Turkey are highly innovative in terms of payment products and services, with consumers showing a readiness to experiment, as are parts of the Middle East, as regulation can be scattered and consumer demand pushes for new payment options.
• Social media networks such as Facebook, Twitter and Instagram have become an attractive platform to target consumers. There are more than 1.15 billion (as per Facebook's Q2 2013 earnings report) and 500 million users (as of March 2013) on Facebook and Twitter respectively, and their users bases are growing rapidly every year. This presents lucrative opportunities for merchants, financial institutions and new entrants to capitalize on a ready market.
• Data analytics, powered by cloud and social media, are allowing stakeholders in the payment industry to identify gaps in the payment value chain and increase their probability of revenue generation. It is also being extensively used to address security concerns and limit exposure to fraud risks for card issuers, acquirers, merchants and network operators. Open APIs have emerged as another key enabler of innovation in the payment industry. Open APIs enable the development of payment gateways and solutions at a fraction of the cost of developing a payment system from scratch.
• To remain competitive and gain market share, financial institutions and payment companies across the world have adopted various strategies in line with changing consumer behavior and technology. Companies have entered into agreements with merchants, as well as with each other, to reach a larger customer base, while service providers are also increasingly adopting emerging technology such as NFC, MPOS and mobile apps. There is also increased focus on using social media to generate sales and collect analytical data for strategic decision making.
Table of Contents
1 Executive Summary
2 Global Snapshot of Payment Innovations, and Regional Overview
2.1 Snapshot of Payment Innovations
2.2 Regional Overview
3 Market Potential of Payment Channels and Products
3.1 Market Share of Payment Channels
3.2 Payment Dynamics and Outlook by Card Products
3.2.1 Prepaid cards
3.2.2 Debit cards
3.2.3 Credit cards
3.3 Market Size of Card Payments through Mobile Devices in Selected Countries
3.3.1 The US
3.3.2 The UK
3.3.3 Australia
3.3.4 Singapore
3.3.5 India
4 Consumer Technology Trends Driving Innovation in Payments
4.1 Emerging Payment Channels
4.1.1 Social media
4.1.2 Mobile devices
4.2 External Enablers of Innovation in Payments
4.2.1 Cloud technology
4.2.2 Data analytics
4.2.3 Open APIs
5 Issues and Challenges
5.1 Central Banks
5.2 Commercial Banks
5.3 Non-Bank and Alternative Payments
6 Payment Innovation Case Studies
6.1 Best Practices to Target Consumer Behavior
6.2 Case Studies
6.2.1 Launch of innovative mobile app by Barclays in the UK
6.2.2 The Home Depot's adoption of MPOS technology to improve consumer satisfaction
6.2.3 Octopus cards – expansion beyond transport in Hong Kong
6.2.4 La Caixa's introduction of the world's first contactless ATMs in Spain
6.2.5 Plink – the innovative loyalty payment system
6.2.6 Chirpify – reinventing payments through social media
7 Appendix
7.1 Methodology
7.2 Contact Timetric
7.3 About Timetric
7.4 Timetric's Services
7.5 Disclaimer

List of Tables

Table 1: Innovations by Product Category in Key Regions
Table 2: Prepaid Card Transaction Values in Selected Countries (US$ Billion), 2008–2017
Table 3: Debit Card Transaction Values in Selected Countries (US$ Billion), 2008–2017
Table 4: Credit Card Transaction Value in Selected Countries (US$ Billion), 2008–2017
Table 5: Card Payments through Mobile Devices in the US (US$ Million), 2008–2012
Table 6: Card Payments through Mobile Devices in the UK (US$ Million), 2008–2012
Table 7: Card Payments through Mobile Devices in Australia (US$ Million), 2008–2012
Table 8: Card Payments through Mobile Devices in Singapore (US$ Million), 2009–2012
Table 9: Card Payments through Mobile Devices in India (US$ Million), 2009–2012

List of Figures

Figure 1: Market Shares of Payment Channels in Selected Countries, 2012
Figure 2: Prepaid Card Transaction Values in Selected Countries (US$ Billion), 2008–2017
Figure 3: Debit Card Transaction Values in Selected Countries (US$ Billion), 2008–2017
Figure 4: Credit Card Transaction Value in Selected Countries (US$ Billion), 2008–2017
Figure 5: Card Payments through Mobile Devices in the US (US$ Million), 2008–2012
Figure 6: Card Payments through Mobile Devices in the UK (US$ Million), 2008–2012
Figure 7: Card Payments through Mobile Devices in Australia (US$ Million), 2008–2012
Figure 8: Card Payments through Mobile Devices in Singapore (US$ Million), 2009–2012
Figure 9: Card Payments through Mobile Devices in India (US$ Million), 2009–2012
Figure 10: Number of Mobile Subscriptions (Million), 2009–2013
Figure 11: Broadband Internet Users on Mobile Devices (Million), 2009–2013
Figure 12: Cloud Models
Figure 13: Intensity of Challenges in Developed and Emerging Economies
Figure 14: Basel II vs. Basel III
Figure 15: The Barclays Pingit App

Companies Mentioned

Octopus Cards
The Home Depot Inc.
La Caixa
ASB Bank Limited
Royal Bank of Canada (RBC)

Read the full report:
2020 Foresight Report: Consumer Centric Payment Innovations

For more information:
Sarah Smith
Research Advisor at
Email: [email protected]
Tel: +44 208 816 85 48

SOURCE ReportBuyer

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
With all the incredible momentum behind the Internet of Things (IoT) industry, it is easy to forget that not a single CEO wakes up and wonders if “my IoT is broken.” What they wonder is if they are making the right decisions to do all they can to increase revenue, decrease costs, and improve customer experience – effectively the same challenges they have always had in growing their business. The exciting thing about the IoT industry is now these decisions can be better, faster, and smarter. Now ...
The Internet of Things is clearly many things: data collection and analytics, wearables, Smart Grids and Smart Cities, the Industrial Internet, and more. Cool platforms like Arduino, Raspberry Pi, Intel's Galileo and Edison, and a diverse world of sensors are making the IoT a great toy box for developers in all these areas. In this Power Panel at @ThingsExpo, moderated by Conference Chair Roger Strukhoff, panelists discussed what things are the most important, which will have the most profound...
In today's enterprise, digital transformation represents organizational change even more so than technology change, as customer preferences and behavior drive end-to-end transformation across lines of business as well as IT. To capitalize on the ubiquitous disruption driving this transformation, companies must be able to innovate at an increasingly rapid pace. Traditional approaches for driving innovation are now woefully inadequate for keeping up with the breadth of disruption and change facin...
Discussions of cloud computing have evolved in recent years from a focus on specific types of cloud, to a world of hybrid cloud, and to a world dominated by the APIs that make today's multi-cloud environments and hybrid clouds possible. In this Power Panel at 17th Cloud Expo, moderated by Conference Chair Roger Strukhoff, panelists addressed the importance of customers being able to use the specific technologies they need, through environments and ecosystems that expose their APIs to make true ...
In his General Session at DevOps Summit, Asaf Yigal, Co-Founder & VP of Product at, explored the value of Kibana 4 for log analysis and provided a hands-on tutorial on how to set up Kibana 4 and get the most out of Apache log files. He examined three use cases: IT operations, business intelligence, and security and compliance. Asaf Yigal is co-founder and VP of Product at log analytics software company In the past, he was co-founder of social-trading platform Currensee, which...
PubNub has announced the release of BLOCKS, a set of customizable microservices that give developers a simple way to add code and deploy features for realtime apps.PubNub BLOCKS executes business logic directly on the data streaming through PubNub’s network without splitting it off to an intermediary server controlled by the customer. This revolutionary approach streamlines app development, reduces endpoint-to-endpoint latency, and allows apps to better leverage the enormous scalability of PubNu...
Growth hacking is common for startups to make unheard-of progress in building their business. Career Hacks can help Geek Girls and those who support them (yes, that's you too, Dad!) to excel in this typically male-dominated world. Get ready to learn the facts: Is there a bias against women in the tech / developer communities? Why are women 50% of the workforce, but hold only 24% of the STEM or IT positions? Some beginnings of what to do about it! In her Day 2 Keynote at 17th Cloud Expo, San...
Microservices are a very exciting architectural approach that many organizations are looking to as a way to accelerate innovation. Microservices promise to allow teams to move away from monolithic "ball of mud" systems, but the reality is that, in the vast majority of organizations, different projects and technologies will continue to be developed at different speeds. How to handle the dependencies between these disparate systems with different iteration cycles? Consider the "canoncial problem"...
Culture is the most important ingredient of DevOps. The challenge for most organizations is defining and communicating a vision of beneficial DevOps culture for their organizations, and then facilitating the changes needed to achieve that. Often this comes down to an ability to provide true leadership. As a CIO, are your direct reports IT managers or are they IT leaders? The hard truth is that many IT managers have risen through the ranks based on their technical skills, not their leadership ab...
I recently attended and was a speaker at the 4th International Internet of @ThingsExpo at the Santa Clara Convention Center. I also had the opportunity to attend this event last year and I wrote a blog from that show talking about how the “Enterprise Impact of IoT” was a key theme of last year’s show. I was curious to see if the same theme would still resonate 365 days later and what, if any, changes I would see in the content presented.
Apps and devices shouldn't stop working when there's limited or no network connectivity. Learn how to bring data stored in a cloud database to the edge of the network (and back again) whenever an Internet connection is available. In his session at 17th Cloud Expo, Ben Perlmutter, a Sales Engineer with IBM Cloudant, demonstrated techniques for replicating cloud databases with devices in order to build offline-first mobile or Internet of Things (IoT) apps that can provide a better, faster user e...
Container technology is shaping the future of DevOps and it’s also changing the way organizations think about application development. With the rise of mobile applications in the enterprise, businesses are abandoning year-long development cycles and embracing technologies that enable rapid development and continuous deployment of apps. In his session at DevOps Summit, Kurt Collins, Developer Evangelist at, examined how Docker has evolved into a highly effective tool for application del...
In recent years, at least 40% of companies using cloud applications have experienced data loss. One of the best prevention against cloud data loss is backing up your cloud data. In his General Session at 17th Cloud Expo, Sam McIntyre, Partner Enablement Specialist at eFolder, presented how organizations can use eFolder Cloudfinder to automate backups of cloud application data. He also demonstrated how easy it is to search and restore cloud application data using Cloudfinder.
With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend @ThingsExpo 2016 in New York and Silicon Valley. Learn what is going on, contribute to the discussions, and ensure that your enterprise is as "IoT-Ready" as it can be! Internet of @ThingsExpo, taking place Nov 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 17th Cloud Expo and will feature technical sessions from a rock star conference faculty ...
Internet of @ThingsExpo, taking place June 7-9, 2016 at Javits Center, New York City and Nov 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with the 18th International @CloudExpo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world and ThingsExpo New York Call for Papers is now open.