|By Marketwired .||
|January 30, 2014 05:22 PM EST||
MONTREAL, QC--(Marketwired - January 30, 2014) - Silanis e-SignLive™, the e-signature choice for business, has once again earned the highest customer satisfaction mark and Net Promoter Score (NPS) in enterprise software user review site G2 Crowd's Winter 2014 Grid Report on electronic signature technologies. Silanis e-SignLive had also been named a Leader with the highest customer satisfaction score in the Summer 2013 Grid Report where customers noted its ease of use: "It's a no brainer, they just click and sign, as if they were buying groceries," and "…incredibly easy to implement, architecture is simple yet powerful."
As the vendor that received the most customer reviews, 99 percent of reviewers gave e-SignLive 4 or 5 stars, which solidified Silanis as the Leader in customer satisfaction. Silanis e-SignLive also earned the top Net Promoter Score of 86, 30 percent higher than all other vendors in the report. This proves Silanis delivers a quality user experience that results in strong customer loyalty across all sizes of organizations, reinforcing the company's goal of providing the best experience ever.
The only Leader to earn top marks in two out of three categories, Silanis e-SignLive received the following scores:
- 95 percent of users gave e-SignLive a high customer satisfaction score;
- 94 percent of customers would recommend Silanis e-SignLive to peers;
- 99 percent believe Silanis e-SignLive is headed in the right direction.
"Our repeated Leader status confirms our ability to deliver the best customer experience around electronic signatures, which resonates in high value, compliance-driven industries," said Silanis Technology CEO and co-founder Tommy Petrogiannis. "Part of what drives the value for customers is Silanis' ability to meet businesses where they are, with ease of use, security and deployment choices for their needs now and into the future."
"In industries such as real estate, health care and banking, electronic signature is becoming a standard part of the business process," said Godard Abel, co-founder and CEO of G2 Crowd. "Across the category, electronic signature users report high levels of satisfaction. Reviews from Silanis e-SignLive customers of all sizes and in all industries secured Silanis its Leader designation and top customer satisfaction ranking."
Silanis e-SignLive also scored the highest in the Leader category with:
- 94 percent satisfaction for its ease of use;
- 96 percent satisfaction for its security and scalability;
- 95 percent satisfaction of its support quality.
In their G2 Crowd reviews, Silanis customers had this to say:
"We like the multiple signature capture points for audit and verification. We also find the electronic digital stamp to be a very strong compliance measure." -- Terry Janeway, EVP, PlanMember
"Great product. Well defined API set & easy to integrate with the API set. Good support." -- Vijai Thoppae, CIT Solutions Manager, Bosch Automotive Service Solutions
"The product is configurable / customizable (within reason) to our specific needs; Silanis support has been top-notch. The solution is deployed to our infrastructure so we have control over the environment. We purchased eSign Enterprise to allow tracking and evidence of electronic document delivery. Benefits we have already experienced are customer convenience, company cost-savings, and an improved loan process." -- Carrie Keisler, Vendor Management, Wells Fargo - Servicing Technology Home Lending
Silanis is offering those interested in comparing electronic signature vendors a complimentary download of the G2 Crowd E-Signature report -- please visit http://www.silanis.com/resource-center/g2-crowds-electronic-signature-software-rankings to download.
Businesses of all sizes choose Silanis Technology when e-signatures matter. With more than 600 million documents processed every year, e-SignLive™ is the most widely used e-signature solution around the world. Thousands of organizations, big and small, including the leading banks, insurers, credit providers, pharmaceutical and government agencies trust e-SignLive as their platform to make business digital. On premise or in the cloud, e-SignLive delivers the best customer experience while improving legal and regulatory compliance. Learn more: www.silanis.com, Twitter, LinkedIn, Facebook and Google+.
Public Relations Manager
As organizations shift towards IT-as-a-service models, the need for managing & protecting data residing across physical, virtual, and now cloud environments grows with it. CommVault can ensure protection & E-Discovery of your data - whether in a private cloud, a Service Provider delivered public cloud, or a hybrid cloud environment – across the heterogeneous enterprise.
Nov. 27, 2015 01:00 PM EST Reads: 158
In recent years, at least 40% of companies using cloud applications have experienced data loss. One of the best prevention against cloud data loss is backing up your cloud data. In his General Session at 17th Cloud Expo, Sam McIntyre, Partner Enablement Specialist at eFolder, presented how organizations can use eFolder Cloudfinder to automate backups of cloud application data. He also demonstrated how easy it is to search and restore cloud application data using Cloudfinder.
Nov. 27, 2015 01:00 PM EST Reads: 136
The Internet of Things (IoT) is growing rapidly by extending current technologies, products and networks. By 2020, Cisco estimates there will be 50 billion connected devices. Gartner has forecast revenues of over $300 billion, just to IoT suppliers. Now is the time to figure out how you’ll make money – not just create innovative products. With hundreds of new products and companies jumping into the IoT fray every month, there’s no shortage of innovation. Despite this, McKinsey/VisionMobile data...
Nov. 27, 2015 12:00 PM EST Reads: 460
Internet of @ThingsExpo, taking place June 7-9, 2016 at Javits Center, New York City and Nov 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with the 18th International @CloudExpo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world and ThingsExpo New York Call for Papers is now open.
Nov. 27, 2015 12:00 PM EST Reads: 538
With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend @ThingsExpo 2016 in New York and Silicon Valley. Learn what is going on, contribute to the discussions, and ensure that your enterprise is as "IoT-Ready" as it can be! Internet of @ThingsExpo, taking place Nov 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 17th Cloud Expo and will feature technical sessions from a rock star conference faculty ...
Nov. 27, 2015 11:45 AM EST Reads: 535
Just over a week ago I received a long and loud sustained applause for a presentation I delivered at this year’s Cloud Expo in Santa Clara. I was extremely pleased with the turnout and had some very good conversations with many of the attendees. Over the next few days I had many more meaningful conversations and was not only happy with the results but also learned a few new things. Here is everything I learned in those three days distilled into three short points.
Nov. 27, 2015 11:00 AM EST Reads: 309
DevOps is about increasing efficiency, but nothing is more inefficient than building the same application twice. However, this is a routine occurrence with enterprise applications that need both a rich desktop web interface and strong mobile support. With recent technological advances from Isomorphic Software and others, rich desktop and tuned mobile experiences can now be created with a single codebase – without compromising functionality, performance or usability. In his session at DevOps Su...
Nov. 27, 2015 10:45 AM EST Reads: 383
As organizations realize the scope of the Internet of Things, gaining key insights from Big Data, through the use of advanced analytics, becomes crucial. However, IoT also creates the need for petabyte scale storage of data from millions of devices. A new type of Storage is required which seamlessly integrates robust data analytics with massive scale. These storage systems will act as “smart systems” provide in-place analytics that speed discovery and enable businesses to quickly derive meaningf...
Nov. 27, 2015 10:45 AM EST Reads: 396
SYS-CON Events announced today that Alert Logic, Inc., the leading provider of Security-as-a-Service solutions for the cloud, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. Alert Logic, Inc., provides Security-as-a-Service for on-premises, cloud, and hybrid infrastructures, delivering deep security insight and continuous protection for customers at a lower cost than traditional security solutions. Ful...
Nov. 27, 2015 10:00 AM EST Reads: 305
In his keynote at @ThingsExpo, Chris Matthieu, Director of IoT Engineering at Citrix and co-founder and CTO of Octoblu, focused on building an IoT platform and company. He provided a behind-the-scenes look at Octoblu’s platform, business, and pivots along the way (including the Citrix acquisition of Octoblu).
Nov. 27, 2015 10:00 AM EST Reads: 490
The buzz continues for cloud, data analytics and the Internet of Things (IoT) and their collective impact across all industries. But a new conversation is emerging - how do companies use industry disruption and technology enablers to lead in markets undergoing change, uncertainty and ambiguity? Organizations of all sizes need to evolve and transform, often under massive pressure, as industry lines blur and merge and traditional business models are assaulted and turned upside down. In this new da...
Nov. 27, 2015 09:45 AM EST Reads: 216
In his General Session at 17th Cloud Expo, Bruce Swann, Senior Product Marketing Manager for Adobe Campaign, explored the key ingredients of cross-channel marketing in a digital world. Learn how the Adobe Marketing Cloud can help marketers embrace opportunities for personalized, relevant and real-time customer engagement across offline (direct mail, point of sale, call center) and digital (email, website, SMS, mobile apps, social networks, connected objects).
Nov. 27, 2015 09:15 AM EST Reads: 287
Culture is the most important ingredient of DevOps. The challenge for most organizations is defining and communicating a vision of beneficial DevOps culture for their organizations, and then facilitating the changes needed to achieve that. Often this comes down to an ability to provide true leadership. As a CIO, are your direct reports IT managers or are they IT leaders? The hard truth is that many IT managers have risen through the ranks based on their technical skills, not their leadership ab...
Nov. 27, 2015 08:00 AM EST Reads: 376
The Internet of Everything is re-shaping technology trends–moving away from “request/response” architecture to an “always-on” Streaming Web where data is in constant motion and secure, reliable communication is an absolute necessity. As more and more THINGS go online, the challenges that developers will need to address will only increase exponentially. In his session at @ThingsExpo, Todd Greene, Founder & CEO of PubNub, exploreed the current state of IoT connectivity and review key trends and t...
Nov. 27, 2015 07:45 AM EST Reads: 422
Two weeks ago (November 3-5), I attended the Cloud Expo Silicon Valley as a speaker, where I presented on the security and privacy due diligence requirements for cloud solutions. Cloud security is a topical issue for every CIO, CISO, and technology buyer. Decision-makers are always looking for insights on how to mitigate the security risks of implementing and using cloud solutions. Based on the presentation topics covered at the conference, as well as the general discussions heard between sessi...
Nov. 27, 2015 07:30 AM EST Reads: 315