Welcome!

News Feed Item

Personalisation and Efficiency Are a Priority as Business Travel Is on the Increase

LONDON, February 4, 2014 /PRNewswire/ --

However, over half of travellers are left out of pocket as travel expenses fall out of policy, a significant minority are unaware of company travel policy on mobile roaming charges, and many worry for business performance when travel is reduced.  

Amadeus, a leading travel technology partner and transaction processor for the global travel and tourism industry, has today released its annual insights report titled "Amadeus Business Travel Insights: Business travel gets personal", which charts the behaviour and aspirations of business travellers across the UK. The report is based on a survey of over 400 UK and Ireland adults, who work for large companies and regularly travel for business, and was conducted in December 2013, by ICM Research on behalf of Amadeus UK.

Key findings include:

  • 2013 saw an increase in business travel compared to 2012
    The report showed a small increase in business travel trips in 2013, with an average of 13.1 trips being taken per person compared to 12.7 in 2012. The number of individuals taking one or more business trips has doubled between 2011 and 2013 (4% vs. 8%).
  • Personalisation and efficiency are key
    Almost two thirds of travellers say ancillary services such as extra legroom, dietary requests and extra luggage are important to them. 10% of women stated they could not do without extra luggage allowances, compared to just 1% of men. Efficiency is also the main focus for business travellers, with 21% of travellers specifying that obtaining the closest hotel to the meeting is their top priority when travelling. The second greatest is connectivity, with 18% citing the ability to connect to Wi-Fi as their top travel need.
  • Business travellers concerned that travel budget cuts affect business
    One in 10 travellers believe that reduced travel has a negative effect on customer satisfaction or has resulted in lost business.
  • Men more out of pocket from expenses
    52% of business travellers have outstanding travel expenses, with nearly a fifth (18%) being out of pocket by more than £100. Men are twice as likely to be out of pocket by more than £100 compared to women.
  • Roaming charges need to be watched
    19% of travellers were either completely unaware or need to be informed before each trip on the company policy on mobile roaming for where they are going.
  • Travel plays a significant role in employee satisfaction
    Business travellers are positive about the impact of business travel on working life - 96% say they like business trips or do not mind travelling for business. 55% of respondents stated they find business trips interesting, and women find business trips more motivating than men (21% vs 15%). However, 21% of respondents state that budget cuts make them less willing to travel. 19% state that their company travel policy has a negative impact on how they feel about their employer.

Commenting on the findings, Diane Bouzebiba, Managing Director of Amadeus, UK and Ireland, says: "We are delighted to see the growing optimism in economic outlook translating into an increase in travel as indicated by our survey, especially given the pivotal role it plays in both employee and customer satisfaction. The findings shine a spotlight on the variation in traveller requirements, enabled by the proliferation of online and mobile travel management tools, variation of travel choices on offer."

To see the full report - please visit here: http://www.amadeus.com/web/amadeus/en_GB-GB/Amadeus-Home/Resources-and-downloads/Business-Resources/Industry-reports/1319477412986-Page-AMAD_DocumentsPpal

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
The dynamic nature of the cloud means that change is a constant when it comes to modern cloud-based infrastructure. Delivering modern applications to end users, therefore, is a constantly shifting challenge. Delivery automation helps IT Ops teams ensure that apps are providing an optimal end user experience over hybrid-cloud and multi-cloud environments, no matter what the current state of the infrastructure is. To employ a delivery automation strategy that reflects your business rules, making r...
Modern software design has fundamentally changed how we manage applications, causing many to turn to containers as the new virtual machine for resource management. As container adoption grows beyond stateless applications to stateful workloads, the need for persistent storage is foundational - something customers routinely cite as a top pain point. In his session at @DevOpsSummit at 21st Cloud Expo, Bill Borsari, Head of Systems Engineering at Datera, explored how organizations can reap the bene...
Kubernetes is an open source system for automating deployment, scaling, and management of containerized applications. Kubernetes was originally built by Google, leveraging years of experience with managing container workloads, and is now a Cloud Native Compute Foundation (CNCF) project. Kubernetes has been widely adopted by the community, supported on all major public and private cloud providers, and is gaining rapid adoption in enterprises. However, Kubernetes may seem intimidating and complex ...
In a recent survey, Sumo Logic surveyed 1,500 customers who employ cloud services such as Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP). According to the survey, a quarter of the respondents have already deployed Docker containers and nearly as many (23 percent) are employing the AWS Lambda serverless computing framework. It’s clear: serverless is here to stay. The adoption does come with some needed changes, within both application development and operations. Tha...
In his session at 21st Cloud Expo, Michael Burley, a Senior Business Development Executive in IT Services at NetApp, described how NetApp designed a three-year program of work to migrate 25PB of a major telco's enterprise data to a new STaaS platform, and then secured a long-term contract to manage and operate the platform. This significant program blended the best of NetApp’s solutions and services capabilities to enable this telco’s successful adoption of private cloud storage and launching ...
In his general session at 21st Cloud Expo, Greg Dumas, Calligo’s Vice President and G.M. of US operations, discussed the new Global Data Protection Regulation and how Calligo can help business stay compliant in digitally globalized world. Greg Dumas is Calligo's Vice President and G.M. of US operations. Calligo is an established service provider that provides an innovative platform for trusted cloud solutions. Calligo’s customers are typically most concerned about GDPR compliance, application p...
The past few years have brought a sea change in the way applications are architected, developed, and consumed—increasing both the complexity of testing and the business impact of software failures. How can software testing professionals keep pace with modern application delivery, given the trends that impact both architectures (cloud, microservices, and APIs) and processes (DevOps, agile, and continuous delivery)? This is where continuous testing comes in. D
The 22nd International Cloud Expo | 1st DXWorld Expo has announced that its Call for Papers is open. Cloud Expo | DXWorld Expo, to be held June 5-7, 2018, at the Javits Center in New York, NY, brings together Cloud Computing, Digital Transformation, Big Data, Internet of Things, DevOps, Machine Learning and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding busin...
Smart cities have the potential to change our lives at so many levels for citizens: less pollution, reduced parking obstacles, better health, education and more energy savings. Real-time data streaming and the Internet of Things (IoT) possess the power to turn this vision into a reality. However, most organizations today are building their data infrastructure to focus solely on addressing immediate business needs vs. a platform capable of quickly adapting emerging technologies to address future ...
SYS-CON Events announced today that Synametrics Technologies will exhibit at SYS-CON's 22nd International Cloud Expo®, which will take place on June 5-7, 2018, at the Javits Center in New York, NY. Synametrics Technologies is a privately held company based in Plainsboro, New Jersey that has been providing solutions for the developer community since 1997. Based on the success of its initial product offerings such as WinSQL, Xeams, SynaMan and Syncrify, Synametrics continues to create and hone in...
You know you need the cloud, but you’re hesitant to simply dump everything at Amazon since you know that not all workloads are suitable for cloud. You know that you want the kind of ease of use and scalability that you get with public cloud, but your applications are architected in a way that makes the public cloud a non-starter. You’re looking at private cloud solutions based on hyperconverged infrastructure, but you’re concerned with the limits inherent in those technologies.
Nordstrom is transforming the way that they do business and the cloud is the key to enabling speed and hyper personalized customer experiences. In his session at 21st Cloud Expo, Ken Schow, VP of Engineering at Nordstrom, discussed some of the key learnings and common pitfalls of large enterprises moving to the cloud. This includes strategies around choosing a cloud provider(s), architecture, and lessons learned. In addition, he covered some of the best practices for structured team migration an...
No hype cycles or predictions of a gazillion things here. IoT is here. You get it. You know your business and have great ideas for a business transformation strategy. What comes next? Time to make it happen. In his session at @ThingsExpo, Jay Mason, an Associate Partner of Analytics, IoT & Cybersecurity at M&S Consulting, presented a step-by-step plan to develop your technology implementation strategy. He also discussed the evaluation of communication standards and IoT messaging protocols, data...
With tough new regulations coming to Europe on data privacy in May 2018, Calligo will explain why in reality the effect is global and transforms how you consider critical data. EU GDPR fundamentally rewrites the rules for cloud, Big Data and IoT. In his session at 21st Cloud Expo, Adam Ryan, Vice President and General Manager EMEA at Calligo, examined the regulations and provided insight on how it affects technology, challenges the established rules and will usher in new levels of diligence arou...
Most technology leaders, contemporary and from the hardware era, are reshaping their businesses to do software. They hope to capture value from emerging technologies such as IoT, SDN, and AI. Ultimately, irrespective of the vertical, it is about deriving value from independent software applications participating in an ecosystem as one comprehensive solution. In his session at @ThingsExpo, Kausik Sridhar, founder and CTO of Pulzze Systems, discussed how given the magnitude of today's application ...