Welcome!

Blog Feed Post

Jamaica Constabulary Force the first in the Caribbean to use new computer system to manage data requests from communication service providers

February 3, 2014 - CCube Solutions today announces that the Jamaica Constabulary Force (JCF) has deployed a customised version of its electronic document and records management (EDRM) and eForms technologies - called CADS[1] - to digitally automate the management, approval and auditing of all communications data requests between police officers and service providers. This kind of forensics information is now used extensively in a broad range of criminal investigations.

Founded in 1946, JCF is the national police force of Jamaica employing over 10,000 police officers who serve a population of around 2.8 million covering some 4,240 square miles.

The Communications Forensics and Cybercrime Unit (CFCU) was formed in December 2010[2] and currently has a staff of SPoC[3] officers who manage communications data requests between the JCF, two other auxiliary police forces and independent investigators on the island, and Jamaica's three main communications service providers (CSPs) - Digicel, Flow and Lime - who provide landline, Internet and mobile phone connectivity.

Historically the process of making requests for information, managing applications, getting a response from CSPs, analysing the data, and providing this to investigators in the field could take months as it was all done manually.

Inspector Warren Williams, head of the JCF's CFCU explains, "The focus of the CADS project has been to automate this process to vastly reduce the turnaround time of applications, improve the efficiency of both the CFCU and CSP teams, and ultimately provide a better service for investigators who are using this kind of information more and more. The response will now be measured in hours and days not months with the system currently being tested to provide support in 'live' operations."

In 2012, there was just over 1,000 applications - an increase of 15% on the year before - with just 400 returned. Inspector Williams adds, "As applications have increased, the backlog has grown. The new solution will quickly close this gap. In 2013, over 2,000 applications have been made as officers see the value of using the system as part of their investigative tool kit."

The JCF team reviewed the market and travelled to the UK to meet with the Metropolitan Police who use a similar award winning system - also developed by CCube Solutions - called TIMS (Telecommunications Intelligence Management System). Based on this, CCube Solutions was selected for the project because it met JCF's needs.

Vijay Magon, CCube Solutions' managing director, says, "Developed about eight years ago, TIMS was the first system of its kind in the UK. Capitalising on its extensive workflow capabilities, TIMS is used to make, track and report on all communication data requests from operators in line with RIPA[4] legislation which protects an individual's humans rights. The JCF system is a variation of this and meets guidelines in Jamaica's Interception of Communications Act."

The JCF is currently in the process of doubling its CFCU team. Telecommunication Liaison Officers will be appointed across the island to manage inputting requests into the system from other investigators.

CADS has now been fully deployed and runs on a dedicated server at the JCF's Kingston headquarters. The officers in the field will connect to CADS using SSL VPN technology.

Inspector Williams says, "We understand that Jamaica is the first country in the Caribbean to use this type of system and we could certainly act as a hub for the region when it comes to managing requests from other islands given some service providers like Digicel operate throughout."

If Jamaican legislation is amended, the aspiration is that information provided in CADS will be admissible in court. This means that CSP representatives will not have to physically attend court to authenticate and valid the data provided in cases as is the situation today.

The JCF is on a path of modernisation using technology and the CADS project is perfect example of this working in practice.

Inspector Williams concludes, "We're excited about the capabilities of CADS and our experiences of using it so far have been very good. It improves our ability to handle more requests far quicker with all the resulting benefits of efficiency and delivery of service being radically improved. Ultimately we hope that using this type of technology will improve clear up rates and the level of crime in the country will decline."

[1] Communications Automated Database System (CADS)
[2] The CFCU was created through the merger of three departments: the Cybercrime unit, Communications Intelligence Unit and the Digital Forensics Unit.
[3] Singe Point of Contact
[4] Regulation of Investigatory Powers Act 200 (RIPA)

- ENDS -

About CCube Solutions
CCube Solutions is an award-winning provider of enterprise content management (ECM) solutions, comprising electronic document and records management, workflow, electronic forms, portal software, and systems integration.

Founded in 1995, it has a proven track record working with the police, local government, National Health Service and in the private sector providing cost effective and scalable solutions, tailored to meet the individual requirements of customers.

An AIIM Advisory Board member, CCube Solutions is active in developing and guiding the future direction of the ECM industry, and upholds AIIM's principles of good information management, know-how applied on every customer engagement.

CCube Solutions is headquartered in Milton Keynes, and is the trading name of OITUK Limited. For further information, please visit www.ccubesolutions.com

For further information, please contact
Tom Herbst
Tom Herbst PR
T:07768 145571
Email: [email protected]

Source: RealWire

Read the original blog entry...

More Stories By RealWire News Distribution

RealWire is a global news release distribution service specialising in the online media. The RealWire approach focuses on delivering relevant content to the receivers of our client's news releases. As we know that it is only through delivering relevance, that influence can ever be achieved.

Latest Stories
DXWorldEXPO LLC, the producer of the world's most influential technology conferences and trade shows has announced the 22nd International CloudEXPO | DXWorldEXPO "Early Bird Registration" is now open. Register for Full Conference "Gold Pass" ▸ Here (Expo Hall ▸ Here)
More and more brands have jumped on the IoT bandwagon. We have an excess of wearables – activity trackers, smartwatches, smart glasses and sneakers, and more that track seemingly endless datapoints. However, most consumers have no idea what “IoT” means. Creating more wearables that track data shouldn't be the aim of brands; delivering meaningful, tangible relevance to their users should be. We're in a period in which the IoT pendulum is still swinging. Initially, it swung toward "smart for smart...
IoT is rapidly becoming mainstream as more and more investments are made into the platforms and technology. As this movement continues to expand and gain momentum it creates a massive wall of noise that can be difficult to sift through. Unfortunately, this inevitably makes IoT less approachable for people to get started with and can hamper efforts to integrate this key technology into your own portfolio. There are so many connected products already in place today with many hundreds more on the h...
"We were founded in 2003 and the way we were founded was about good backup and good disaster recovery for our clients, and for the last 20 years we've been pretty consistent with that," noted Marc Malafronte, Territory Manager at StorageCraft, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
Here are the Top 20 Twitter Influencers of the month as determined by the Kcore algorithm, in a range of current topics of interest from #IoT to #DeepLearning. To run a real-time search of a given term in our website and see the current top influencers, click on the topic name. Among the top 20 IoT influencers, ThingsEXPO ranked #14 and CloudEXPO ranked #17.
Without lifecycle traceability and visibility across the tool chain, stakeholders from Planning-to-Ops have limited insight and answers to who, what, when, why and how across the DevOps lifecycle. This impacts the ability to deliver high quality software at the needed velocity to drive positive business outcomes. In his general session at @DevOpsSummit at 19th Cloud Expo, Eric Robertson, General Manager at CollabNet, will discuss how customers are able to achieve a level of transparency that e...
"DivvyCloud as a company set out to help customers automate solutions to the most common cloud problems," noted Jeremy Snyder, VP of Business Development at DivvyCloud, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
In his session at 21st Cloud Expo, Michael Burley, a Senior Business Development Executive in IT Services at NetApp, described how NetApp designed a three-year program of work to migrate 25PB of a major telco's enterprise data to a new STaaS platform, and then secured a long-term contract to manage and operate the platform. This significant program blended the best of NetApp’s solutions and services capabilities to enable this telco’s successful adoption of private cloud storage and launching o...
Join IBM November 1 at 21st Cloud Expo at the Santa Clara Convention Center in Santa Clara, CA, and learn how IBM Watson can bring cognitive services and AI to intelligent, unmanned systems. Cognitive analysis impacts today’s systems with unparalleled ability that were previously available only to manned, back-end operations. Thanks to cloud processing, IBM Watson can bring cognitive services and AI to intelligent, unmanned systems. Imagine a robot vacuum that becomes your personal assistant tha...
As data explodes in quantity, importance and from new sources, the need for managing and protecting data residing across physical, virtual, and cloud environments grow with it. Managing data includes protecting it, indexing and classifying it for true, long-term management, compliance and E-Discovery. Commvault can ensure this with a single pane of glass solution – whether in a private cloud, a Service Provider delivered public cloud or a hybrid cloud environment – across the heterogeneous enter...
The Jevons Paradox suggests that when technological advances increase efficiency of a resource, it results in an overall increase in consumption. Writing on the increased use of coal as a result of technological improvements, 19th-century economist William Stanley Jevons found that these improvements led to the development of new ways to utilize coal. In his session at 19th Cloud Expo, Mark Thiele, Chief Strategy Officer for Apcera, compared the Jevons Paradox to modern-day enterprise IT, examin...
Major trends and emerging technologies – from virtual reality and IoT, to Big Data and algorithms – are helping organizations innovate in the digital era. However, to create real business value, IT must think beyond the ‘what’ of digital transformation to the ‘how’ to harness emerging trends, innovation and disruption. Architecture is the key that underpins and ties all these efforts together. In the digital age, it’s important to invest in architecture, extend the enterprise footprint to the cl...
We all know that end users experience the internet primarily with mobile devices. From an app development perspective, we know that successfully responding to the needs of mobile customers depends on rapid DevOps – failing fast, in short, until the right solution evolves in your customers' relationship to your business. Whether you’re decomposing an SOA monolith, or developing a new application cloud natively, it’s not a question of using microservices - not doing so will be a path to eventual ...
DXWorldEXPO LLC announced today that All in Mobile, a mobile app development company from Poland, will exhibit at the 22nd International CloudEXPO | DXWorldEXPO. All In Mobile is a mobile app development company from Poland. Since 2014, they maintain passion for developing mobile applications for enterprises and startups worldwide.
DXWorldEXPO LLC announced today that ICC-USA, a computer systems integrator and server manufacturing company focused on developing products and product appliances, will exhibit at the 22nd International CloudEXPO | DXWorldEXPO. DXWordEXPO New York 2018, colocated with CloudEXPO New York 2018 will be held November 11-13, 2018, in New York City. ICC is a computer systems integrator and server manufacturing company focused on developing products and product appliances to meet a wide range of ...