Welcome!

Blog Feed Post

Jamaica Constabulary Force the first in the Caribbean to use new computer system to manage data requests from communication service providers

February 3, 2014 - CCube Solutions today announces that the Jamaica Constabulary Force (JCF) has deployed a customised version of its electronic document and records management (EDRM) and eForms technologies - called CADS[1] - to digitally automate the management, approval and auditing of all communications data requests between police officers and service providers. This kind of forensics information is now used extensively in a broad range of criminal investigations.

Founded in 1946, JCF is the national police force of Jamaica employing over 10,000 police officers who serve a population of around 2.8 million covering some 4,240 square miles.

The Communications Forensics and Cybercrime Unit (CFCU) was formed in December 2010[2] and currently has a staff of SPoC[3] officers who manage communications data requests between the JCF, two other auxiliary police forces and independent investigators on the island, and Jamaica's three main communications service providers (CSPs) - Digicel, Flow and Lime - who provide landline, Internet and mobile phone connectivity.

Historically the process of making requests for information, managing applications, getting a response from CSPs, analysing the data, and providing this to investigators in the field could take months as it was all done manually.

Inspector Warren Williams, head of the JCF's CFCU explains, "The focus of the CADS project has been to automate this process to vastly reduce the turnaround time of applications, improve the efficiency of both the CFCU and CSP teams, and ultimately provide a better service for investigators who are using this kind of information more and more. The response will now be measured in hours and days not months with the system currently being tested to provide support in 'live' operations."

In 2012, there was just over 1,000 applications - an increase of 15% on the year before - with just 400 returned. Inspector Williams adds, "As applications have increased, the backlog has grown. The new solution will quickly close this gap. In 2013, over 2,000 applications have been made as officers see the value of using the system as part of their investigative tool kit."

The JCF team reviewed the market and travelled to the UK to meet with the Metropolitan Police who use a similar award winning system - also developed by CCube Solutions - called TIMS (Telecommunications Intelligence Management System). Based on this, CCube Solutions was selected for the project because it met JCF's needs.

Vijay Magon, CCube Solutions' managing director, says, "Developed about eight years ago, TIMS was the first system of its kind in the UK. Capitalising on its extensive workflow capabilities, TIMS is used to make, track and report on all communication data requests from operators in line with RIPA[4] legislation which protects an individual's humans rights. The JCF system is a variation of this and meets guidelines in Jamaica's Interception of Communications Act."

The JCF is currently in the process of doubling its CFCU team. Telecommunication Liaison Officers will be appointed across the island to manage inputting requests into the system from other investigators.

CADS has now been fully deployed and runs on a dedicated server at the JCF's Kingston headquarters. The officers in the field will connect to CADS using SSL VPN technology.

Inspector Williams says, "We understand that Jamaica is the first country in the Caribbean to use this type of system and we could certainly act as a hub for the region when it comes to managing requests from other islands given some service providers like Digicel operate throughout."

If Jamaican legislation is amended, the aspiration is that information provided in CADS will be admissible in court. This means that CSP representatives will not have to physically attend court to authenticate and valid the data provided in cases as is the situation today.

The JCF is on a path of modernisation using technology and the CADS project is perfect example of this working in practice.

Inspector Williams concludes, "We're excited about the capabilities of CADS and our experiences of using it so far have been very good. It improves our ability to handle more requests far quicker with all the resulting benefits of efficiency and delivery of service being radically improved. Ultimately we hope that using this type of technology will improve clear up rates and the level of crime in the country will decline."

[1] Communications Automated Database System (CADS)
[2] The CFCU was created through the merger of three departments: the Cybercrime unit, Communications Intelligence Unit and the Digital Forensics Unit.
[3] Singe Point of Contact
[4] Regulation of Investigatory Powers Act 200 (RIPA)

- ENDS -

About CCube Solutions
CCube Solutions is an award-winning provider of enterprise content management (ECM) solutions, comprising electronic document and records management, workflow, electronic forms, portal software, and systems integration.

Founded in 1995, it has a proven track record working with the police, local government, National Health Service and in the private sector providing cost effective and scalable solutions, tailored to meet the individual requirements of customers.

An AIIM Advisory Board member, CCube Solutions is active in developing and guiding the future direction of the ECM industry, and upholds AIIM's principles of good information management, know-how applied on every customer engagement.

CCube Solutions is headquartered in Milton Keynes, and is the trading name of OITUK Limited. For further information, please visit www.ccubesolutions.com

For further information, please contact
Tom Herbst
Tom Herbst PR
T:07768 145571
Email: [email protected]

Source: RealWire

Read the original blog entry...

More Stories By RealWire News Distribution

RealWire is a global news release distribution service specialising in the online media. The RealWire approach focuses on delivering relevant content to the receivers of our client's news releases. As we know that it is only through delivering relevance, that influence can ever be achieved.

Latest Stories
Evan Kirstel is an internationally recognized thought leader and social media influencer in IoT (#1 in 2017), Cloud, Data Security (2016), Health Tech (#9 in 2017), Digital Health (#6 in 2016), B2B Marketing (#5 in 2015), AI, Smart Home, Digital (2017), IIoT (#1 in 2017) and Telecom/Wireless/5G. His connections are a "Who's Who" in these technologies, He is in the top 10 most mentioned/re-tweeted by CMOs and CIOs (2016) and have been recently named 5th most influential B2B marketeer in the US. H...
The best way to leverage your Cloud Expo presence as a sponsor and exhibitor is to plan your news announcements around our events. The press covering Cloud Expo and @ThingsExpo will have access to these releases and will amplify your news announcements. More than two dozen Cloud companies either set deals at our shows or have announced their mergers and acquisitions at Cloud Expo. Product announcements during our show provide your company with the most reach through our targeted audiences.
Machine learning has taken residence at our cities' cores and now we can finally have "smart cities." Cities are a collection of buildings made to provide the structure and safety necessary for people to function, create and survive. Buildings are a pool of ever-changing performance data from large automated systems such as heating and cooling to the people that live and work within them. Through machine learning, buildings can optimize performance, reduce costs, and improve occupant comfort by ...
When building large, cloud-based applications that operate at a high scale, it's important to maintain a high availability and resilience to failures. In order to do that, you must be tolerant of failures, even in light of failures in other areas of your application. "Fly two mistakes high" is an old adage in the radio control airplane hobby. It means, fly high enough so that if you make a mistake, you can continue flying with room to still make mistakes. In his session at 18th Cloud Expo, Le...
CloudEXPO New York 2018, colocated with DXWorldEXPO New York 2018 will be held November 11-13, 2018, in New York City and will bring together Cloud Computing, FinTech and Blockchain, Digital Transformation, Big Data, Internet of Things, DevOps, AI, Machine Learning and WebRTC to one location.
Andrew Keys is Co-Founder of ConsenSys Enterprise. He comes to ConsenSys Enterprise with capital markets, technology and entrepreneurial experience. Previously, he worked for UBS investment bank in equities analysis. Later, he was responsible for the creation and distribution of life settlement products to hedge funds and investment banks. After, he co-founded a revenue cycle management company where he learned about Bitcoin and eventually Ethereal. Andrew's role at ConsenSys Enterprise is a mul...
DXWorldEXPO | CloudEXPO are the world's most influential, independent events where Cloud Computing was coined and where technology buyers and vendors meet to experience and discuss the big picture of Digital Transformation and all of the strategies, tactics, and tools they need to realize their goals. Sponsors of DXWorldEXPO | CloudEXPO benefit from unmatched branding, profile building and lead generation opportunities.
Daniel Jones is CTO of EngineerBetter, helping enterprises deliver value faster. Previously he was an IT consultant, indie video games developer, head of web development in the finance sector, and an award-winning martial artist. Continuous Delivery makes it possible to exploit findings of cognitive psychology and neuroscience to increase the productivity and happiness of our teams.
Digital transformation has increased the pace of business creating a productivity divide between the technology haves and have nots. Managing financial information on spreadsheets and piecing together insight from numerous disconnected systems is no longer an option. Rapid market changes and aggressive competition are motivating business leaders to reevaluate legacy technology investments in search of modern technologies to achieve greater agility, reduced costs and organizational efficiencies. ...
Disruption, Innovation, Artificial Intelligence and Machine Learning, Leadership and Management hear these words all day every day... lofty goals but how do we make it real? Add to that, that simply put, people don't like change. But what if we could implement and utilize these enterprise tools in a fast and "Non-Disruptive" way, enabling us to glean insights about our business, identify and reduce exposure, risk and liability, and secure business continuity?
"We host and fully manage cloud data services, whether we store, the data, move the data, or run analytics on the data," stated Kamal Shannak, Senior Development Manager, Cloud Data Services, IBM, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
Enterprises are striving to become digital businesses for differentiated innovation and customer-centricity. Traditionally, they focused on digitizing processes and paper workflow. To be a disruptor and compete against new players, they need to gain insight into business data and innovate at scale. Cloud and cognitive technologies can help them leverage hidden data in SAP/ERP systems to fuel their businesses to accelerate digital transformation success.
DXWorldEXPO LLC announced today that Telecom Reseller has been named "Media Sponsor" of CloudEXPO | DXWorldEXPO 2018 New York, which will take place on November 11-13, 2018 in New York City, NY. Telecom Reseller reports on Unified Communications, UCaaS, BPaaS for enterprise and SMBs. They report extensively on both customer premises based solutions such as IP-PBX as well as cloud based and hosted platforms.
Enterprise architects are increasingly adopting multi-cloud strategies as they seek to utilize existing data center assets, leverage the advantages of cloud computing and avoid cloud vendor lock-in. This requires a globally aware traffic management strategy that can monitor infrastructure health across data centers and end-user experience globally, while responding to control changes and system specification at the speed of today’s DevOps teams. In his session at 20th Cloud Expo, Josh Gray, Chie...
Digital Transformation: Preparing Cloud & IoT Security for the Age of Artificial Intelligence. As automation and artificial intelligence (AI) power solution development and delivery, many businesses need to build backend cloud capabilities. Well-poised organizations, marketing smart devices with AI and BlockChain capabilities prepare to refine compliance and regulatory capabilities in 2018. Volumes of health, financial, technical and privacy data, along with tightening compliance requirements by...