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MFX partners with DrivenBI and Return on Efficiency to launch self-service content analytics and dashboards to their customers on their Integrated Insurance Platform

MFX today announced it is partnering with DrivenBI and Return on Efficiency, empowering their customers to uncover deeper analytics and operational insights in entirely new ways. MFX is offering a one-stop shop for its customers by unifying, analyzing and presenting data analytics from multiple functional areas of P&C insurance operations in shareable and actionable report snapshots and a real-time intuitive dashboard experience. The self-service analytics platform is thoroughly incorporated within MFX’s proven Integrated Insurance Platform (IIP) allowing end-users to “socialize” their actionable data analytics, acting immediately on their results to send alerts and notifications, delegate tasks, and share commentary. MFX will turn its depth and breadth of transactional information into operational, living reporting and insights, as defined, and created, by their end users themselves.

“MFX is very pleased to be working with DrivenBI and Return on Efficiency to bring a new level of business intelligence and reporting capability to our clients,” said Raymond A. Roy, Chairman and CEO of MFX. “Being able to access, manipulate and report on available data is crucial to today’s insurance carriers, particularly when data is transformed into usable information that can help our clients better manage their businesses. DrivenBI and Return on Efficiency understand that need. Their reporting and analytics tools, in conjunction with our end-to-end IIP, will truly enable our insurance clients to access this information more quickly and provide to them a superior level of service, allowing them to better understand and grow their business in new ways.”

“We are excited to partner with MFX and Return on Efficiency and to incorporate the next generation of self-service analysis engine, SRK, into MFX’s IIP platform because we believe that SRK’s user-driven data analytics raises the bar on how MFX customers will achieve the best insights into their operations, simply, elegantly and in a fraction of the time of other solutions. Our goal is to make data analytics work for business users, not the other way around,” said Ben Tai, CEO and founder of DrivenBI.

“By allowing its end-users flexible access to the wealth of information available in their IIP solution, MFX will quickly have a significant competitive advantage and provide additional value to their customers”, said Richard Eichen, Managing Principal of Return on Efficiency, LLC. He then added, “We leverage our Insurance operations and technology knowledge with SRK’s rapid implementation capability to build and launch user-driven data analytics and dashboards at our clients in significantly less time and cost as compared to other solutions.

About MFX

Helping you meet your goals and needs is our culture and focus. Founded in 2001 and a wholly owned subsidiary of Fairfax Financial Holdings LTD, MFX combines the deep industry and technology experience of its employees with our culture of agility and business model flexibility to service all of our valued clients.

MFX has two fundamental businesses:

  • MFX is a seasoned provider of customized datacenter and infrastructure services including private cloud offerings, across all industries.
  • MFX provides end-to-end commercial property and casualty insurance application and BPO solutions to the P&C industry.

Headquartered in Morristown, NJ, with additional locations in Toronto, ON, Dallas, TX, Ireland and India, MFX has two world-class datacenters in Ridgefield Park, NJ and Roanoke, VA. A third datacenter, also in Toronto, is focused on MFX cloud offerings.

About DrivenBI

DrivenBI provides innovative self-service analytics products designed to unify, analyze and report data aggregated from multiple sources through its cloud-based analytics platform. Its products deliver data insights to organizations worldwide with speed and simplicity. DrivenBI analytics products offer ease of use, consistency of results and facilitation of cross-department collaboration by business users, reducing the reliance on IT. This allows users to complement their spreadsheets and complex IT centric BI tools with immediate answers and actions in a fraction of the time. DrivenBI’s self-service analytics products provide real time and actionable sharing of data analytics as a service 24/7, allowing customers to respond quickly to changes in their business, the markets, and their competition. These products also enable users to connect and collaborate with their operations, customers, sales channels, vendors and suppliers. For more information, visit

About Return on Efficiency

Return on Efficiency, LLC (RoE) is a boutique consultancy focusing on those companies and initiatives where technology is a key source of revenue and the end to end customer experience. Return on Efficiency, LLC performs Project Management, Project Rescue, Vendor Turnaround, Technology Strategy and Systems Integration, Process Optimization, and New Digital Product Development services. Return on Efficiency, LLC uses SRK as part of its data driven Cost Workout and Operational Improvements practice, as well as implementing SRK based Dashboards and reports at its clients for their internal use. As such, Return on Efficiency is a leader in the emerging ‘asset based consulting’ arena, where issues are identified through BI based analysis, and then monitored once a process is improved. For more information, visit, and

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