|By Business Wire||
|February 6, 2014 11:30 AM EST||
CommuniTake announced the immediate availability of CommuniTake 4.0. The new release addresses and resolves key pain points for operators and for the mobile employee. CommuniTake 4.0 further extends the capabilities and manageability of the world’s only Enterprise Mobility and Total Care suite. It provides better readiness to address the challenges of vertical industries such as retail, education, automotive, and Android driven Internet of Things. The new release delivers the following functionality:
- Monitoring and geo-mapping dropped call events: by identifying who experiences imperfect mobile experience, service providers are able to build stronger relationships with their customers, increasing the likelihood they will reward them with loyalty.
- Extended on-device app diagnosis capabilities, including new hardware and software tests, both for Android and iOS devices: puts support freedom in the hands of the users, making it accessible at any time.
- In-Store Care: enhances management capabilities over in-store demonstration devices toward operational efficiencies and a unified shopping experience.
- Mobile support leveraging remote takeover between community members: makes a better and less intrusive care experience with persons that the user is comfortable with.
- Case initiation via an on-device repair questionnaire: shortens the discovery phase and improves support metrics by submitting relevant, timely problem description prior to the support session.
- Single-click data backup and restoration through the on-device care application: narrows the likelihood of users losing crucial data and increases customers’ engagement.
- Simple language search in device manuals: offers more contextual support relevance via quick answers available for support advisors.
- New MDM user interface and smart one-and-done definitions: using an intuitive interface and smart processes, administrators can quickly define policies and address mobility problems to optimize productivity.
- Intelligent secure messaging and data containerization: allows for seamless mobility, and robust security, linked to daily routines, for eliminating security breaches.
- Silent over the air installation of Android applications: makes the CommuniTake platform even more useful by silently adding content to improve user mobile experience.
“We are excited to leverage our expertise and experience in the support-intensive mobile world. With these enhanced capabilities, operators will revolutionize the way they address support challenges and achieve increased efficiency. They will better understand the mobile experience toward driving more effective retention campaigns”, said Ronen Sasson, CommuniTake CEO. “Enterprises can quickly and easily deploy our enterprise mobility solution to realize enhanced mobility value. It well addresses the evolving requirement of enterprises to internally support their mobile devices. We deliver the world’s only mobility solution containing five components: device management; extended communications security; device diagnostics for always connected employees; device sharing for tangible guidance among professionals; and remote device takeover for internal cost – effective support”.
About CommuniTake Technologies
CommuniTake is a front-runner in remote access technology over mobile devices. CommuniTake delivers a leading Mobility platform that unifies comprehensive Enterprise Mobility Management with robust multi-channel support and core Internet of Things services. The CommuniTake solutions suite turns support to be the hallmark of a successful communication service provider; leverages enterprise mobile resources and processes to effectively drive business results within fully secure and managed mobility; and provides visibility and control over connected machines. CommuniTake proven success features superior technology; advanced functionality; flexible delivery methods; and a white label model. CommuniTake products are deployed by foremost operators and businesses worldwide.
SYS-CON Events announced today that Auditwerx will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Auditwerx specializes in SOC 1, SOC 2, and SOC 3 attestation services throughout the U.S. and Canada. As a division of Carr, Riggs & Ingram (CRI), one of the top 20 largest CPA firms nationally, you can expect the resources, skills, and experience of a much larger firm combined with the accessibility and attent...
Mar. 29, 2017 02:30 PM EDT Reads: 653
SYS-CON Events announced today that Technologic Systems Inc., an embedded systems solutions company, will exhibit at SYS-CON's @ThingsExpo, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Technologic Systems is an embedded systems company with headquarters in Fountain Hills, Arizona. They have been in business for 32 years, helping more than 8,000 OEM customers and building over a hundred COTS products that have never been discontinued. Technologic Systems’ pr...
Mar. 29, 2017 02:30 PM EDT Reads: 3,799
SYS-CON Events announced today that CA Technologies has been named “Platinum Sponsor” of SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY, and the 21st International Cloud Expo®, which will take place October 31-November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. CA Technologies helps customers succeed in a future where every business – from apparel to energy – is being rewritten by software. From ...
Mar. 29, 2017 02:30 PM EDT Reads: 2,266
SYS-CON Events announced today that HTBase will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. HTBase (Gartner 2016 Cool Vendor) delivers a Composable IT infrastructure solution architected for agility and increased efficiency. It turns compute, storage, and fabric into fluid pools of resources that are easily composed and re-composed to meet each application’s needs. With HTBase, companies can quickly prov...
Mar. 29, 2017 02:15 PM EDT Reads: 3,242
Imagine having the ability to leverage all of your current technology and to be able to compose it into one resource pool. Now imagine, as your business grows, not having to deploy a complete new appliance to scale your infrastructure. Also imagine a true multi-cloud capability that allows live migration without any modification between cloud environments regardless of whether that cloud is your private cloud or your public AWS, Azure or Google instance. Now think of a world that is not locked i...
Mar. 29, 2017 01:45 PM EDT Reads: 645
SYS-CON Events announced today that Loom Systems will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Founded in 2015, Loom Systems delivers an advanced AI solution to predict and prevent problems in the digital business. Loom stands alone in the industry as an AI analysis platform requiring no prior math knowledge from operators, leveraging the existing staff to succeed in the digital era. With offices in S...
Mar. 29, 2017 01:30 PM EDT Reads: 1,735
In his session at Cloud Expo, Alan Winters, an entertainment executive/TV producer turned serial entrepreneur, will present a success story of an entrepreneur who has both suffered through and benefited from offshore development across multiple businesses: The smart choice, or how to select the right offshore development partner Warning signs, or how to minimize chances of making the wrong choice Collaboration, or how to establish the most effective work processes Budget control, or how to max...
Mar. 29, 2017 01:30 PM EDT Reads: 533
What if you could build a web application that could support true web-scale traffic without having to ever provision or manage a single server? Sounds magical, and it is! In his session at 20th Cloud Expo, Chris Munns, Senior Developer Advocate for Serverless Applications at Amazon Web Services, will show how to build a serverless website that scales automatically using services like AWS Lambda, Amazon API Gateway, and Amazon S3. We will review several frameworks that can help you build serverle...
Mar. 29, 2017 01:30 PM EDT Reads: 2,243
MongoDB Atlas leverages VPC peering for AWS, a service that allows multiple VPC networks to interact. This includes VPCs that belong to other AWS account holders. By performing cross account VPC peering, users ensure networks that host and communicate their data are secure. In his session at 20th Cloud Expo, Jay Gordon, a Developer Advocate at MongoDB, will explain how to properly architect your VPC using existing AWS tools and then peer with your MongoDB Atlas cluster. He'll discuss the secur...
Mar. 29, 2017 12:45 PM EDT Reads: 713
Buzzword alert: Microservices and IoT at a DevOps conference? What could possibly go wrong? In this Power Panel at DevOps Summit, moderated by Jason Bloomberg, the leading expert on architecting agility for the enterprise and president of Intellyx, panelists peeled away the buzz and discuss the important architectural principles behind implementing IoT solutions for the enterprise. As remote IoT devices and sensors become increasingly intelligent, they become part of our distributed cloud enviro...
Mar. 29, 2017 12:15 PM EDT Reads: 7,893
SYS-CON Events announced today that T-Mobile will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. As America's Un-carrier, T-Mobile US, Inc., is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The Company's advanced nationwide 4G LTE network delivers outstanding wireless experiences to 67.4 million customers who are unwilling to compromise on ...
Mar. 29, 2017 11:45 AM EDT Reads: 2,572
SYS-CON Events announced today that Infranics will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Since 2000, Infranics has developed SysMaster Suite, which is required for the stable and efficient management of ICT infrastructure. The ICT management solution developed and provided by Infranics continues to add intelligence to the ICT infrastructure through the IMC (Infra Management Cycle) based on mathemat...
Mar. 29, 2017 11:00 AM EDT Reads: 3,433
Most companies are adopting or evaluating container technology - Docker in particular - to speed up application deployment, drive down cost, ease management and make application delivery more flexible overall. As with most new architectures, this dream takes a lot of work to become a reality. Even when you do get your application componentized enough and packaged properly, there are still challenges for DevOps teams to making the shift to continuous delivery and achieving that reduction in cost...
Mar. 29, 2017 10:53 AM EDT Reads: 233
@DevOpsSummit has been named the ‘Top DevOps Influencer' by iTrend. iTrend processes millions of conversations, tweets, interactions, news articles, press releases, blog posts - and extract meaning form them and analyzes mobile and desktop software platforms used to communicate, various metadata (such as geo location), and automation tools. In overall placement, @DevOpsSummit ranked as the number one ‘DevOps Influencer' followed by @CloudExpo at third, and @MicroservicesE at 24th.
Mar. 29, 2017 10:45 AM EDT Reads: 10,470
SYS-CON Events announced today that Interoute, owner-operator of one of Europe's largest networks and a global cloud services platform, has been named “Bronze Sponsor” of SYS-CON's 20th Cloud Expo, which will take place on June 6-8, 2017 at the Javits Center in New York, New York. Interoute is the owner-operator of one of Europe's largest networks and a global cloud services platform which encompasses 12 data centers, 14 virtual data centers and 31 colocation centers, with connections to 195 add...
Mar. 29, 2017 10:15 AM EDT Reads: 1,717