Welcome!

News Feed Item

CommuniTake Announces New Release - CommuniTake 4.0, Offering Innovative Enterprise Mobility Management and Support Capabilities

CommuniTake announced the immediate availability of CommuniTake 4.0. The new release addresses and resolves key pain points for operators and for the mobile employee. CommuniTake 4.0 further extends the capabilities and manageability of the world’s only Enterprise Mobility and Total Care suite. It provides better readiness to address the challenges of vertical industries such as retail, education, automotive, and Android driven Internet of Things. The new release delivers the following functionality:

  • Monitoring and geo-mapping dropped call events: by identifying who experiences imperfect mobile experience, service providers are able to build stronger relationships with their customers, increasing the likelihood they will reward them with loyalty.
  • Extended on-device app diagnosis capabilities, including new hardware and software tests, both for Android and iOS devices: puts support freedom in the hands of the users, making it accessible at any time.
  • In-Store Care: enhances management capabilities over in-store demonstration devices toward operational efficiencies and a unified shopping experience.
  • Mobile support leveraging remote takeover between community members: makes a better and less intrusive care experience with persons that the user is comfortable with.
  • Case initiation via an on-device repair questionnaire: shortens the discovery phase and improves support metrics by submitting relevant, timely problem description prior to the support session.
  • Single-click data backup and restoration through the on-device care application: narrows the likelihood of users losing crucial data and increases customers’ engagement.
  • Simple language search in device manuals: offers more contextual support relevance via quick answers available for support advisors.
  • New MDM user interface and smart one-and-done definitions: using an intuitive interface and smart processes, administrators can quickly define policies and address mobility problems to optimize productivity.
  • Intelligent secure messaging and data containerization: allows for seamless mobility, and robust security, linked to daily routines, for eliminating security breaches.
  • Silent over the air installation of Android applications: makes the CommuniTake platform even more useful by silently adding content to improve user mobile experience.

“We are excited to leverage our expertise and experience in the support-intensive mobile world. With these enhanced capabilities, operators will revolutionize the way they address support challenges and achieve increased efficiency. They will better understand the mobile experience toward driving more effective retention campaigns”, said Ronen Sasson, CommuniTake CEO. “Enterprises can quickly and easily deploy our enterprise mobility solution to realize enhanced mobility value. It well addresses the evolving requirement of enterprises to internally support their mobile devices. We deliver the world’s only mobility solution containing five components: device management; extended communications security; device diagnostics for always connected employees; device sharing for tangible guidance among professionals; and remote device takeover for internal cost – effective support”.

About CommuniTake Technologies

CommuniTake is a front-runner in remote access technology over mobile devices. CommuniTake delivers a leading Mobility platform that unifies comprehensive Enterprise Mobility Management with robust multi-channel support and core Internet of Things services. The CommuniTake solutions suite turns support to be the hallmark of a successful communication service provider; leverages enterprise mobile resources and processes to effectively drive business results within fully secure and managed mobility; and provides visibility and control over connected machines. CommuniTake proven success features superior technology; advanced functionality; flexible delivery methods; and a white label model. CommuniTake products are deployed by foremost operators and businesses worldwide.

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
DX World EXPO, LLC, a Lighthouse Point, Florida-based startup trade show producer and the creator of "DXWorldEXPO® - Digital Transformation Conference & Expo" has announced its executive management team. The team is headed by Levent Selamoglu, who has been named CEO. "Now is the time for a truly global DX event, to bring together the leading minds from the technology world in a conversation about Digital Transformation," he said in making the announcement.
"Space Monkey by Vivent Smart Home is a product that is a distributed cloud-based edge storage network. Vivent Smart Home, our parent company, is a smart home provider that places a lot of hard drives across homes in North America," explained JT Olds, Director of Engineering, and Brandon Crowfeather, Product Manager, at Vivint Smart Home, in this SYS-CON.tv interview at @ThingsExpo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
SYS-CON Events announced today that Conference Guru has been named “Media Sponsor” of the 22nd International Cloud Expo, which will take place on June 5-7, 2018, at the Javits Center in New York, NY. A valuable conference experience generates new contacts, sales leads, potential strategic partners and potential investors; helps gather competitive intelligence and even provides inspiration for new products and services. Conference Guru works with conference organizers to pass great deals to gre...
DevOps is under attack because developers don’t want to mess with infrastructure. They will happily own their code into production, but want to use platforms instead of raw automation. That’s changing the landscape that we understand as DevOps with both architecture concepts (CloudNative) and process redefinition (SRE). Rob Hirschfeld’s recent work in Kubernetes operations has led to the conclusion that containers and related platforms have changed the way we should be thinking about DevOps and...
The Internet of Things will challenge the status quo of how IT and development organizations operate. Or will it? Certainly the fog layer of IoT requires special insights about data ontology, security and transactional integrity. But the developmental challenges are the same: People, Process and Platform. In his session at @ThingsExpo, Craig Sproule, CEO of Metavine, demonstrated how to move beyond today's coding paradigm and shared the must-have mindsets for removing complexity from the develop...
In his Opening Keynote at 21st Cloud Expo, John Considine, General Manager of IBM Cloud Infrastructure, led attendees through the exciting evolution of the cloud. He looked at this major disruption from the perspective of technology, business models, and what this means for enterprises of all sizes. John Considine is General Manager of Cloud Infrastructure Services at IBM. In that role he is responsible for leading IBM’s public cloud infrastructure including strategy, development, and offering m...
The next XaaS is CICDaaS. Why? Because CICD saves developers a huge amount of time. CD is an especially great option for projects that require multiple and frequent contributions to be integrated. But… securing CICD best practices is an emerging, essential, yet little understood practice for DevOps teams and their Cloud Service Providers. The only way to get CICD to work in a highly secure environment takes collaboration, patience and persistence. Building CICD in the cloud requires rigorous ar...
Companies are harnessing data in ways we once associated with science fiction. Analysts have access to a plethora of visualization and reporting tools, but considering the vast amount of data businesses collect and limitations of CPUs, end users are forced to design their structures and systems with limitations. Until now. As the cloud toolkit to analyze data has evolved, GPUs have stepped in to massively parallel SQL, visualization and machine learning.
"Evatronix provides design services to companies that need to integrate the IoT technology in their products but they don't necessarily have the expertise, knowledge and design team to do so," explained Adam Morawiec, VP of Business Development at Evatronix, in this SYS-CON.tv interview at @ThingsExpo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
To get the most out of their data, successful companies are not focusing on queries and data lakes, they are actively integrating analytics into their operations with a data-first application development approach. Real-time adjustments to improve revenues, reduce costs, or mitigate risk rely on applications that minimize latency on a variety of data sources. In his session at @BigDataExpo, Jack Norris, Senior Vice President, Data and Applications at MapR Technologies, reviewed best practices to ...
Widespread fragmentation is stalling the growth of the IIoT and making it difficult for partners to work together. The number of software platforms, apps, hardware and connectivity standards is creating paralysis among businesses that are afraid of being locked into a solution. EdgeX Foundry is unifying the community around a common IoT edge framework and an ecosystem of interoperable components.
"ZeroStack is a startup in Silicon Valley. We're solving a very interesting problem around bringing public cloud convenience with private cloud control for enterprises and mid-size companies," explained Kamesh Pemmaraju, VP of Product Management at ZeroStack, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
Large industrial manufacturing organizations are adopting the agile principles of cloud software companies. The industrial manufacturing development process has not scaled over time. Now that design CAD teams are geographically distributed, centralizing their work is key. With large multi-gigabyte projects, outdated tools have stifled industrial team agility, time-to-market milestones, and impacted P&L stakeholders.
"Akvelon is a software development company and we also provide consultancy services to folks who are looking to scale or accelerate their engineering roadmaps," explained Jeremiah Mothersell, Marketing Manager at Akvelon, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
Enterprises are adopting Kubernetes to accelerate the development and the delivery of cloud-native applications. However, sharing a Kubernetes cluster between members of the same team can be challenging. And, sharing clusters across multiple teams is even harder. Kubernetes offers several constructs to help implement segmentation and isolation. However, these primitives can be complex to understand and apply. As a result, it’s becoming common for enterprises to end up with several clusters. Thi...