Related Topics: @ThingsExpo, Mobile IoT

@ThingsExpo: Blog Post

My Themes in 2014 are Real-Time, Speed and Insight

The Code Halo around an account helps you make predictions about future engagements and interactions

I spend most of my time researching, writing and speaking on enterprise mobility, the IoT and digital transformation.  All of these discussions are related to the concept of Code Halos.  Code Halos (see video) are digital profiles of people, places, things, organizations, etc.  They are all the digital data about something that can be collected, and analyzed together with time and place to provide insight. Insight into more effective customer engagement models, more effective business processes, more effective product development strategies, etc.

Code Halos can effectively support predictive analytics.  The Code Halo around an account helps you make predictions about future engagements and interactions.  When particular events happen (customer requests a service ticket) and you reach a certain step in a business process (service tech scheduled), plus your location and calendar data all suggest you are going to a particular customer that owns a particular piece of equipment then the context of your actions can accurately be determined and this information can be used to predict your future needs.

Once the context of an action is known, all kinds of things can be programmed to happen automatically.  Warranty information and product manuals can be downloaded to a mobile device.  The location of the customer and the equipment needed to be serviced can be identified.  The customer can be automatically notified as the service tech nears.  This is just the start.

Some of the themes I am focused on in 2014 are real-timespeed and insight.  If you are busy, multi-tasking and mobile - you will benefit from predictive business apps that are context aware, programmed to take advantage of Code Halos and offer you enormous value.  Here lies the challenge.  In order to capture this value, you need both mobile and back-office IT infrastructure capable of supporting the speeds of a moving, mobile user.  Time, location, actions and events are ever-changing and happening all around you.  How do you capture this information, analyze it and predict next steps and future needs?  That is not easy and will, for many companies, involve a lot of updating and replacing of slow, siloed systems.

For more on this subject register for the upcoming Forrester and ClickSoftware webinar herehttp://go.clicksoftware.com/Forrester-ClickSoftware-Webinar-Registration.html.

Webinar: Beyond Big Buzzwords - Predictive Business Apps
Date: February 11th
Time: 11:00am EST/16.00pm GMT
Speakers: Michael Gualtieri, Principal Analyst at Forrester Research and Katelyn Burrill, Product Marketing Manager at ClickSoftware 


Kevin Benedict
Senior Analyst, Digital Transformation Cognizant
View my profile on LinkedIn
Learn about mobile strategies at MobileEnterpriseStrategies.com
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility
***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and digital transformation analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.
https://www.blogger.com/img/share_buttons_20_2.png) !important; background-position: 0px 0px !important; background-repeat: no-repeat no-repeat !important;" title="Email This" target="_blank" href="http://www.blogger.com/share-post.g?blogID=20412286&postID=4741039881178911571&target=email" class="goog-inline-block share-button sb-email">https://www.blogger.com/img/share_buttons_20_2.png) !important; background-position: -20px 0px !important; background-repeat: no-repeat no-repeat !important;" title="BlogThis!" target="_blank" href="http://www.blogger.com/share-post.g?blogID=20412286&postID=4741039881178911571&target=blog" class="goog-inline-block share-button sb-blog">https://www.blogger.com/img/share_buttons_20_2.png) !important; background-position: -40px 0px !important; background-repeat: no-repeat no-repeat !important;" title="Share to Twitter" target="_blank" href="http://www.blogger.com/share-post.g?blogID=20412286&postID=4741039881178911571&target=twitter" class="goog-inline-block share-button sb-twitter">

More Stories By Kevin Benedict

Kevin Benedict serves as the Senior Vice President, Solutions Strategy, at Regalix, a Silicon Valley based company, focused on bringing the best strategies, digital technologies, processes and people together to deliver improved customer experiences, journeys and success through the combination of intelligent solutions, analytics, automation and services. He is a popular writer, speaker and futurist, and in the past 8 years he has taught workshops for large enterprises and government agencies in 18 different countries. He has over 32 years of experience working with strategic enterprise IT solutions and business processes, and he is also a veteran executive working with both solution and services companies. He has written dozens of technology and strategy reports, over a thousand articles, interviewed hundreds of technology experts, and produced videos on the future of digital technologies and their impact on industries.

Latest Stories
@DevOpsSummit New York 2018, colocated with CloudEXPO | DXWorldEXPO New York 2018 will be held November 11-13, 2018, in New York City. From showcase success stories from early adopters and web-scale businesses, DevOps is expanding to organizations of all sizes, including the world's largest enterprises - and delivering real results.
Dion Hinchcliffe is an internationally recognized digital expert, bestselling book author, frequent keynote speaker, analyst, futurist, and transformation expert based in Washington, DC. He is currently Chief Strategy Officer at the industry-leading digital strategy and online community solutions firm, 7Summits.
Widespread fragmentation is stalling the growth of the IIoT and making it difficult for partners to work together. The number of software platforms, apps, hardware and connectivity standards is creating paralysis among businesses that are afraid of being locked into a solution. EdgeX Foundry is unifying the community around a common IoT edge framework and an ecosystem of interoperable components.
"We started a Master of Science in business analytics - that's the hot topic. We serve the business community around San Francisco so we educate the working professionals and this is where they all want to be," explained Judy Lee, Associate Professor and Department Chair at Golden Gate University, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
DXWorldEXPO LLC announced today that Dez Blanchfield joined the faculty of CloudEXPO's "10-Year Anniversary Event" which will take place on November 11-13, 2018 in New York City. Dez is a strategic leader in business and digital transformation with 25 years of experience in the IT and telecommunications industries developing strategies and implementing business initiatives. He has a breadth of expertise spanning technologies such as cloud computing, big data and analytics, cognitive computing, m...
Digital Transformation and Disruption, Amazon Style - What You Can Learn. Chris Kocher is a co-founder of Grey Heron, a management and strategic marketing consulting firm. He has 25+ years in both strategic and hands-on operating experience helping executives and investors build revenues and shareholder value. He has consulted with over 130 companies on innovating with new business models, product strategies and monetization. Chris has held management positions at HP and Symantec in addition to ...
Cloud-enabled transformation has evolved from cost saving measure to business innovation strategy -- one that combines the cloud with cognitive capabilities to drive market disruption. Learn how you can achieve the insight and agility you need to gain a competitive advantage. Industry-acclaimed CTO and cloud expert, Shankar Kalyana presents. Only the most exceptional IBMers are appointed with the rare distinction of IBM Fellow, the highest technical honor in the company. Shankar has also receive...
There is a huge demand for responsive, real-time mobile and web experiences, but current architectural patterns do not easily accommodate applications that respond to events in real time. Common solutions using message queues or HTTP long-polling quickly lead to resiliency, scalability and development velocity challenges. In his session at 21st Cloud Expo, Ryland Degnan, a Senior Software Engineer on the Netflix Edge Platform team, will discuss how by leveraging a reactive stream-based protocol,...
DXWorldEXPO LLC announced today that Kevin Jackson joined the faculty of CloudEXPO's "10-Year Anniversary Event" which will take place on November 11-13, 2018 in New York City. Kevin L. Jackson is a globally recognized cloud computing expert and Founder/Author of the award winning "Cloud Musings" blog. Mr. Jackson has also been recognized as a "Top 100 Cybersecurity Influencer and Brand" by Onalytica (2015), a Huffington Post "Top 100 Cloud Computing Experts on Twitter" (2013) and a "Top 50 C...
Enterprises have taken advantage of IoT to achieve important revenue and cost advantages. What is less apparent is how incumbent enterprises operating at scale have, following success with IoT, built analytic, operations management and software development capabilities - ranging from autonomous vehicles to manageable robotics installations. They have embraced these capabilities as if they were Silicon Valley startups.
Daniel Jones is CTO of EngineerBetter, helping enterprises deliver value faster. Previously he was an IT consultant, indie video games developer, head of web development in the finance sector, and an award-winning martial artist. Continuous Delivery makes it possible to exploit findings of cognitive psychology and neuroscience to increase the productivity and happiness of our teams.
The standardization of container runtimes and images has sparked the creation of an almost overwhelming number of new open source projects that build on and otherwise work with these specifications. Of course, there's Kubernetes, which orchestrates and manages collections of containers. It was one of the first and best-known examples of projects that make containers truly useful for production use. However, more recently, the container ecosystem has truly exploded. A service mesh like Istio addr...
As DevOps methodologies expand their reach across the enterprise, organizations face the daunting challenge of adapting related cloud strategies to ensure optimal alignment, from managing complexity to ensuring proper governance. How can culture, automation, legacy apps and even budget be reexamined to enable this ongoing shift within the modern software factory? In her Day 2 Keynote at @DevOpsSummit at 21st Cloud Expo, Aruna Ravichandran, VP, DevOps Solutions Marketing, CA Technologies, was jo...
Predicting the future has never been more challenging - not because of the lack of data but because of the flood of ungoverned and risk laden information. Microsoft states that 2.5 exabytes of data are created every day. Expectations and reliance on data are being pushed to the limits, as demands around hybrid options continue to grow.
Poor data quality and analytics drive down business value. In fact, Gartner estimated that the average financial impact of poor data quality on organizations is $9.7 million per year. But bad data is much more than a cost center. By eroding trust in information, analytics and the business decisions based on these, it is a serious impediment to digital transformation.