Click here to close now.



Welcome!

Related Topics: @ThingsExpo, Mobile IoT

@ThingsExpo: Blog Post

My Themes in 2014 are Real-Time, Speed and Insight

The Code Halo around an account helps you make predictions about future engagements and interactions

I spend most of my time researching, writing and speaking on enterprise mobility, the IoT and digital transformation.  All of these discussions are related to the concept of Code Halos.  Code Halos (see video) are digital profiles of people, places, things, organizations, etc.  They are all the digital data about something that can be collected, and analyzed together with time and place to provide insight. Insight into more effective customer engagement models, more effective business processes, more effective product development strategies, etc.

Code Halos can effectively support predictive analytics.  The Code Halo around an account helps you make predictions about future engagements and interactions.  When particular events happen (customer requests a service ticket) and you reach a certain step in a business process (service tech scheduled), plus your location and calendar data all suggest you are going to a particular customer that owns a particular piece of equipment then the context of your actions can accurately be determined and this information can be used to predict your future needs.

Once the context of an action is known, all kinds of things can be programmed to happen automatically.  Warranty information and product manuals can be downloaded to a mobile device.  The location of the customer and the equipment needed to be serviced can be identified.  The customer can be automatically notified as the service tech nears.  This is just the start.

Some of the themes I am focused on in 2014 are real-timespeed and insight.  If you are busy, multi-tasking and mobile - you will benefit from predictive business apps that are context aware, programmed to take advantage of Code Halos and offer you enormous value.  Here lies the challenge.  In order to capture this value, you need both mobile and back-office IT infrastructure capable of supporting the speeds of a moving, mobile user.  Time, location, actions and events are ever-changing and happening all around you.  How do you capture this information, analyze it and predict next steps and future needs?  That is not easy and will, for many companies, involve a lot of updating and replacing of slow, siloed systems.

For more on this subject register for the upcoming Forrester and ClickSoftware webinar herehttp://go.clicksoftware.com/Forrester-ClickSoftware-Webinar-Registration.html.

Webinar: Beyond Big Buzzwords - Predictive Business Apps
Date: February 11th
Time: 11:00am EST/16.00pm GMT
Speakers: Michael Gualtieri, Principal Analyst at Forrester Research and Katelyn Burrill, Product Marketing Manager at ClickSoftware 

*************************************************************

Kevin Benedict
Senior Analyst, Digital Transformation Cognizant
View my profile on LinkedIn
Learn about mobile strategies at MobileEnterpriseStrategies.com
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility
***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and digital transformation analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.
https://www.blogger.com/img/share_buttons_20_2.png) !important; background-position: 0px 0px !important; background-repeat: no-repeat no-repeat !important;" title="Email This" target="_blank" href="http://www.blogger.com/share-post.g?blogID=20412286&postID=4741039881178911571&target=email" class="goog-inline-block share-button sb-email">https://www.blogger.com/img/share_buttons_20_2.png) !important; background-position: -20px 0px !important; background-repeat: no-repeat no-repeat !important;" title="BlogThis!" target="_blank" href="http://www.blogger.com/share-post.g?blogID=20412286&postID=4741039881178911571&target=blog" class="goog-inline-block share-button sb-blog">https://www.blogger.com/img/share_buttons_20_2.png) !important; background-position: -40px 0px !important; background-repeat: no-repeat no-repeat !important;" title="Share to Twitter" target="_blank" href="http://www.blogger.com/share-post.g?blogID=20412286&postID=4741039881178911571&target=twitter" class="goog-inline-block share-button sb-twitter">

More Stories By Kevin Benedict

Kevin Benedict is the Senior Analyst for Digital Transformation at Cognizant, a writer, speaker and SAP Mentor Alumnus. Follow him on Twitter @krbenedict. He is a popular speaker around the world on the topic of digital transformation and enterprise mobility. He maintains a busy schedule researching, writing and speaking at events in North America, Asia and Europe. He has over 25 years of experience working in the enterprise IT solutions industry.

Latest Stories
As enterprises work to take advantage of Big Data technologies, they frequently become distracted by product-level decisions. In most new Big Data builds this approach is completely counter-productive: it presupposes tools that may not be a fit for development teams, forces IT to take on the burden of evaluating and maintaining unfamiliar technology, and represents a major up-front expense. In his session at @BigDataExpo at @ThingsExpo, Andrew Warfield, CTO and Co-Founder of Coho Data, will dis...
As someone who has been dedicated to automation and Application Release Automation (ARA) technology for almost six years now, one of the most common questions I get asked regards Platform-as-a-Service (PaaS). Specifically, people want to know whether release automation is still needed when a PaaS is in place, and why. Isn't that what a PaaS provides? A solution to the deployment and runtime challenges of an application? Why would anyone using a PaaS then need an automation engine with workflow ...
SYS-CON Events announced today that Fusion, a leading provider of cloud services, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. Fusion, a leading provider of integrated cloud solutions to small, medium and large businesses, is the industry's single source for the cloud. Fusion's advanced, proprietary cloud service platform enables the integration of leading edge solutions in the cloud, including clou...
With the Apple Watch making its way onto wrists all over the world, it’s only a matter of time before it becomes a staple in the workplace. In fact, Forrester reported that 68 percent of technology and business decision-makers characterize wearables as a top priority for 2015. Recognizing their business value early on, FinancialForce.com was the first to bring ERP to wearables, helping streamline communication across front and back office functions. In his session at @ThingsExpo, Kevin Roberts...
SYS-CON Events announced today that Commvault, a global leader in enterprise data protection and information management, has been named “Bronze Sponsor” of SYS-CON's 18th International Cloud Expo, which will take place on June 7–9, 2016, at the Javits Center in New York City, NY, and the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Commvault is a leading provider of data protection and information management...
Your business relies on your applications and your employees to stay in business. Whether you develop apps or manage business critical apps that help fuel your business, what happens when users experience sluggish performance? You and all technical teams across the organization – application, network, operations, among others, as well as, those outside the organization, like ISPs and third-party providers – are called in to solve the problem.
SYS-CON Events announced today that Alert Logic, Inc., the leading provider of Security-as-a-Service solutions for the cloud, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. Alert Logic, Inc., provides Security-as-a-Service for on-premises, cloud, and hybrid infrastructures, delivering deep security insight and continuous protection for customers at a lower cost than traditional security solutions. Ful...
@DevOpsSummit taking place June 7-9, 2016 at Javits Center, New York City, and Nov 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with the 18th International @CloudExpo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. @DevOpsSummit at Cloud Expo New York Call for Papers is now open.
SYS-CON Events announced today that VAI, a leading ERP software provider, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. VAI (Vormittag Associates, Inc.) is a leading independent mid-market ERP software developer renowned for its flexible solutions and ability to automate critical business functions for the distribution, manufacturing, specialty retail and service sectors. An IBM Premier Business Part...
SYS-CON Events announced today that Catchpoint Systems, Inc., a provider of innovative web and infrastructure monitoring solutions, has been named “Silver Sponsor” of SYS-CON's DevOps Summit at 18th Cloud Expo New York, which will take place June 7-9, 2016, at the Javits Center in New York City, NY. Catchpoint is a leading Digital Performance Analytics company that provides unparalleled insight into customer-critical services to help consistently deliver an amazing customer experience. Designed...
Let’s face it, embracing new storage technologies, capabilities and upgrading to new hardware often adds complexity and increases costs. In his session at 18th Cloud Expo, Seth Oxenhorn, Vice President of Business Development & Alliances at FalconStor, will discuss how a truly heterogeneous software-defined storage approach can add value to legacy platforms and heterogeneous environments. The result reduces complexity, significantly lowers cost, and provides IT organizations with improved effi...
SYS-CON Events announced today that Pythian, a global IT services company specializing in helping companies adopt disruptive technologies to optimize revenue-generating systems, has been named “Bronze Sponsor” of SYS-CON's 18th Cloud Expo, which will take place on June 7-9, 2015 at the Javits Center in New York, New York. Founded in 1997, Pythian is a global IT services company that helps companies compete by adopting disruptive technologies such as cloud, Big Data, advanced analytics, and DevO...
SYS-CON Events announced today that Men & Mice, the leading global provider of DNS, DHCP and IP address management overlay solutions, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. The Men & Mice Suite overlay solution is already known for its powerful application in heterogeneous operating environments, enabling enterprises to scale without fuss. Building on a solid range of diverse platform support,...
One of the bewildering things about DevOps is integrating the massive toolchain including the dozens of new tools that seem to crop up every year. Part of DevOps is Continuous Delivery and having a complex toolchain can add additional integration and setup to your developer environment. In his session at @DevOpsSummit at 18th Cloud Expo, Miko Matsumura, Chief Marketing Officer of Gradle Inc., will discuss which tools to use in a developer stack, how to provision the toolchain to minimize onboa...
The cloud promises new levels of agility and cost-savings for Big Data, data warehousing and analytics. But it’s challenging to understand all the options – from IaaS and PaaS to newer services like HaaS (Hadoop as a Service) and BDaaS (Big Data as a Service). In her session at @BigDataExpo at @ThingsExpo, Hannah Smalltree, a director at Cazena, will provide an educational overview of emerging “as-a-service” options for Big Data in the cloud. This is critical background for IT and data profes...