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Three Quarters of Healthcare CIOs Lack Confidence in the Government's Ability to Deliver IT-Led Innovation in the NHS, Reveals Xirrus Report

LONDON, UNITED KINGOM -- (Marketwired) -- 02/11/14 -- Despite positive sentiment around Jeremy Hunt's paperless initiative, there is an overwhelming lack of CIO confidence in government ability to deliver IT-led innovation in the NHS, according to a study released today by Xirrus®, the leader in high-performance wireless networks.

The Xirrus New Technologies in the NHS Report reveals that 74 per cent of respondents are either 'not very confident' or 'not confident at all' in the government's ability to drive IT-led healthcare innovation.

"This finding is likely a response to failed government IT projects which have previously hampered the NHS," says Sean Larner, International VP, Xirrus. "These include the 2002 attempt to upgrade NHS computer systems which failed at a reported cost of £ 9.8 billion. Additionally, a lack of clarity and consistency in government policy can impact confidence scores."

The research also highlights challenges around inter-agency collaboration in the health service, with CIOs looking for more support from government to tackle these issues. Key concerns were identified as 'increased IT integration and information sharing across all healthcare organisations' and 'standardisation of data across the health service'. Government investment is required to develop a joined-up approach to health and social care across multiple organisations.

Healthcare CIOs support paperless NHS initiative
On a more positive note, Hunt's paperless policy has resonated with healthcare CIOs. The majority view this as a priority technology initiative, with 66 per cent actively making changes to facilitate a paperless approach. The two technologies viewed as most critical to enabling a paperless NHS are e-transactions, such as e-prescriptions and e-health records and high capacity wireless networks which allow clinicians to access online records at the bedside.

The study found that the main obstacle to paperless is funding, cited by just over a quarter (26 per cent) of respondents. Security concerns (17 per cent), cultural resistance (17 per cent) and a lack of enabling IT infrastructure (17 per cent) were also identified as barriers to adoption for a paperless NHS.

"The 2013 technology fund to help enable the paperless NHS initiative was open for a very short amount of time to request funds, so people should get planning for the imminent 2014 technology fund," says Mark Austin, Assistant Director of Clinical Information and Business Intelligence, Bedford Hospital NHS Trust.

"Additionally, it is important to remember that more established consultants can struggle with records going paperless. A phased approach to the digitalisation of patient information can help to bolster support for a paperless approach. We found that e-prescribing was a comfortable first step as clinicians no longer had to spend time going back to wards or the pharmacy to check their handwriting, freeing up their time and providing clear benefit."

Despite support for Hunt's paperless policy, over half of respondents (52 per cent) do not regard it as the most important technology challenge facing the NHS. Over a fifth of healthcare CIOs stated that other ICT initiatives are taking priority over paperless including mobile technologies, wireless networks and telehealth schemes. While these projects all help to facilitate a paperless NHS, the findings suggest that healthcare organisations are looking at IT with more than paperless in mind. They are prioritising wider initiatives to streamline operations, boost productivity for clinicians and improve patient outcomes.

"The investment mind set of these organisations is to be commended," says Sean Larner, International VP, Xirrus. "The phrase 'paperless NHS' can focus attention too narrowly on outmoded images of charts and patient records, when we really need to be exploring how technology can achieve greater efficiency and better working practices. The 22 per cent of organisations that are taking a more holistic approach have got it spot on."

To download the full report please click here

About Xirrus, Inc.
Xirrus is the leading provider of high-performance wireless networks. Xirrus solutions perform under the most demanding circumstances, offering consistent "wired-like" performance with superior coverage and security. The Xirrus suite of WI-FI optimised solutions -- Arrays, access points, cloud services, and wired switches -- provide seamless connectivity and unified management across the network. Xirrus provides a vital strategic business and IT infrastructure advantage to industries that depend on wireless to operate business-critical applications. With tens of thousands of customer solutions deployed globally, Xirrus maintains operations and partnerships across the globe. Xirrus is a privately held company and is headquartered in Thousand Oaks, CA. For more information please visit: www.xirrus.com and follow us on Twitter: @Xirrus.

Xirrus and XMS are trademarks or registered trademarks of Xirrus. Other trade names used in this document are or may be the property of their respective owners.

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