|By PR Newswire||
|February 14, 2014 06:17 PM EST||
COLUMBUS, Ohio, Feb. 14, 2014 /PRNewswire-iReach/ -- Continental Message Solution, a worldwide provider of outsourced customer care and emergency call center services, is pleased to announce the launch of their customer service translation solution.
CMS has partnered with one of the nation's premier translation and interpretation services to provide businesses with customer service, sales, and service support in over 208 languages. Through this partnership CMS will provide 24-hour on-demand access to language services that allows companies to communicate and support customers on a global scale.
"Our role as an organization is to support our client's customers and help our client's grow their businesses. We want our clients to be competitive in the global marketplace and that means not losing a single customer or opportunity due to a language barrier. Providing translation services was a natural next step for us," says Richard Titus, Director of Business Development.
"The partnership allows our customers to compete globally for a fraction of typical multilingual staffing costs. In a matter of seconds we are able to have a translator available to assist."
The multilingual service offering can be utilized with every service the company has available, including fraud and ethics reporting, emergency answering services, customer support, employee attendance hotlines, order processing, and appointment reminders. In addition to over-the-phone solutions, CMS customers will also be able to use translation and interpretation services for onsite needs, webcam translation, document translation, and localization.
About Continental Message Solution
Continental Message Solution (CMS) provides a range of call center outsourcing and telephone answering services to companies worldwide. Operating 24 hours a day, CMS gives companies the ability to communicate around the clock through a suite of custom business process outsourcing solutions that include customer service, emergency dispatching, employee hotlines, and virtual receptionist services.
Based in the United States, CMS serves customers ranging from small businesses to Fortune 500 companies, delivering cost effective and scalable outsourcing services designed to reduce costs without sacrificing American quality.
For more information, please visit http://www.continentalmessage.com/.
Media Contact: Richard Titus, Continental Message Solution, 800-369-8908, [email protected]
News distributed by PR Newswire iReach: https://ireach.prnewswire.com
SOURCE Continental Message Solution
Sep. 29, 2016 04:30 AM EDT Reads: 4,666
Sep. 29, 2016 04:00 AM EDT Reads: 1,803
Sep. 29, 2016 04:00 AM EDT Reads: 1,205
Sep. 29, 2016 03:45 AM EDT Reads: 4,818
Sep. 29, 2016 03:30 AM EDT Reads: 3,027
Sep. 29, 2016 03:30 AM EDT Reads: 1,375
Sep. 29, 2016 03:15 AM EDT Reads: 3,571
Sep. 29, 2016 03:15 AM EDT Reads: 1,905
Sep. 29, 2016 03:00 AM EDT Reads: 1,861
Sep. 29, 2016 02:45 AM EDT Reads: 1,717
Sep. 29, 2016 02:30 AM EDT Reads: 2,174
Sep. 29, 2016 02:30 AM EDT Reads: 518
Sep. 29, 2016 02:00 AM EDT Reads: 1,590
DevOps and microservices are permeating software engineering teams broadly, whether these teams are in pure software shops but happen to run a business, such Uber and Airbnb, or in companies that rely heavily on software to run more traditional business, such as financial firms or high-end manufacturers. Microservices and DevOps have created software development and therefore business speed and agility benefits, but they have also created problems; specifically, they have created software sec...
Sep. 29, 2016 01:45 AM EDT Reads: 1,334
SYS-CON Events announced today that Numerex Corp, a leading provider of managed enterprise solutions enabling the Internet of Things (IoT), will exhibit at the 19th International Cloud Expo | @ThingsExpo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Numerex Corp. (NASDAQ:NMRX) is a leading provider of managed enterprise solutions enabling the Internet of Things (IoT). The Company's solutions produce new revenue streams or create operating...
Sep. 29, 2016 01:45 AM EDT Reads: 2,057