Welcome!

News Feed Item

Frost & Sullivan Commends XLink for Enabling Retailers to Seamlessly Switch between Network Connections

Switching between SIM cards of different operators further enables companies to improve the speed of its support services

CAPE TOWN, South Africa, Feb. 19, 2014 /PRNewswire/ -- Based on its recent research on the machine-to-machine (M2M) in retail and finance market, Frost & Sullivan presents XLink Communications with the 2014 South African Frost & Sullivan Award for Technology Leadership for its VersaLink platform. This is just one solution in a line of 3G routers offered by XLink for primary or backup communications in the point of sale (POS) electronic funds transfer (EFT) space.

With the larger retailers increasingly adopting integrated EFT connectivity solutions, VersaLink has grown in stature. It gives customers who use asymmetric digital subscriber (ADSL) lines as their primary connectivity network a seamless handover between fixed networks to the 3G network. This ensures high-uptime, a crucial advantage for retail customers.

VersaLink  runs on the Virtual Redundant Reroute Protocol (VRRP) which sets it apart from most other competing products in the market. Based on this protocol, XLink creates a virtual IP address for entire sets of customer till points, to which all transactions are directed, regardless of the communication channel - ADSL or global system for mobile communication (GSM).

In 2007, Vodacom's acquisition of stakes in XLink gave the latter access to the operator's funds, as well as expertise in the European M2M market. XLink subsequently implemented the Global Data Service Platform (GDSP) developed by Vodafone, Vodacom's parent company. This platform enables enterprises to control and manage their M2M devices across different countries.

The GDSP platform allows a Vodafone SIM to roam on networks in which it has a presence directly or through subsidiaries. It also / roams on the networks of mobile operators with which it has partnerships. As a result, if the network fails, the SIM can switch to a partnering network through roaming. This is an especially important feature for M2M solutions that do not use dual SIM technologies.

"It was this feature of seamless connectivity that encouraged XLink to adopt the platform, as South African banks were losing the on-site redundancy of their mobile terminal by migrating from dual to single SIM technologies," said Frost & Sullivan Information & Communication Technologies Research Analyst Lehlohonolo Mokenela. "It is expected that Vodafone SIMs in M2M devices will be able to roam on Cell C by 2014 and on MTN's by 2015."

XLink has made the most of the expertise offered by partners such as Vodafone, WRP Consulting Engineers, KT Utility Forensics, Baobab Technologies and Device Insights to not only become a key provider of M2M solutions in the retail and financial sectors, but also expand its solutions beyond its traditional sector-focus. The strength of these key strategic partnerships, coupled with a highly adaptable portal that offers device tracking and monitoring, has enabled the company to expand the application of its M2M solution.

"Another outstanding feature of XLink's system is the MIS solution, which was designed to monitor the signal strength in the network, connecting the remote device, the date and time of a transaction as well as the success or failure of the transaction," noted Mokenela. "Using a web portal to monitor the status of devices and quality of the connection to the devices allows the XLink technical support staff to remotely diagnose technical problems."

By leveraging the MIS portal, the support staff can make intelligent decisions, minimising the need for on-site support visits while simultaneously reducing the lead time for problem resolution. This has seen the company deliver improved support services, achieving a first-line problem-solve ratio of nearly 85 percent.

Each year, Frost & Sullivan presents this award to the company that has demonstrated uniqueness in developing and leveraging new technologies, which significantly impacts both the functionality and the customer value of the new products and applications. The award lauds the high R&D spend towards innovation, its relevance to the industry and the positive impact on brand perception.

Frost & Sullivan's Best Practices Awards recognize companies in a variety of regional and global markets for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service, and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis, and extensive secondary research in order to identify best practices in the industry.

About XLink

Now in its tenth year, XLink has proven resilience and best practice within the machine-to-machine (M2M) payment space and has received the 2014 South African Frost & Sullivan Award for Technology Leadership. Frost & Sullivan's Best Practices Awards recognise companies in a variety of regional and global markets for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service, and strategic product development.

XLink Communications was established in 2004, pioneering GPRS-based EFT data communication solutions in South Africa and is currently the largest carrier of electronic funds transfer (EFT) services across the GSM network. XLink currently manages M2M solutions for over 56 000 businesses in Africa, facilitating 35 million M2M connections through the XLink Portal monthly. Our seamless communication service and products provide businesses with the capability and intelligence to remotely provision, track, maintain and monitor over 125 000 sims and 80 000 units in the field. 

XLink has expanded its product range to provide specialist machine-to-machine data communication solutions for the retail, fuel, financial, hospitality, entertainment, travel, security, transportation and healthcare sectors.

For more information visit www.xlink.co.za or call 011 438 3000.

About Frost & Sullivan

Frost & Sullivan, the Growth Partnership Company, works in collaboration with clients to leverage visionary innovation that addresses the global challenges and related growth opportunities that will make or break today's market participants.

Our "Growth Partnership" supports clients by addressing these opportunities and incorporating two key elements driving visionary innovation: The Integrated Value Proposition and The Partnership Infrastructure.

  • The Integrated Value Proposition provides support to our clients throughout all phases of their journey to visionary innovation including: research, analysis, strategy, vision, innovation and implementation.
  • The Partnership Infrastructure is entirely unique as it constructs the foundation upon which visionary innovation becomes possible. This includes our 360 degree research, comprehensive industry coverage, career best practices as well as our global footprint of more than 40 offices.

For more than 50 years, we have been developing growth strategies for the global 1000, emerging businesses, the public sector and the investment community. Is your organization prepared for the next profound wave of industry convergence, disruptive technologies, increasing competitive intensity, Mega Trends, breakthrough best practices, changing customer dynamics and emerging economies?

Contact Us:     Start the discussion

Join Us:           Join our community

Subscribe:       Newsletter on "the next big thing"

Register:        Gain access to visionary innovation

Contact:

Samantha James
Corporate Communications Executive, Africa
Frost & Sullivan

[email protected]
P: +27 (0)21 680 3574

www.frost.com

SOURCE Frost & Sullivan

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
While some vendors scramble to create and sell you a fancy solution for monitoring your spanking new Amazon Lambdas, hear how you can do it on the cheap using just built-in Java APIs yourself. By exploiting a little-known fact that Lambdas aren’t exactly single threaded, you can effectively identify hot spots in your serverless code. In his session at 20th Cloud Expo, David Martin, Principal Product Owner at CA Technologies, will give a live demonstration and code walkthrough, showing how to ov...
SYS-CON Events announced today that Enzu will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY, and the 21st International Cloud Expo®, which will take place October 31-November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Enzu’s mission is to be the leading provider of enterprise cloud solutions worldwide. Enzu enables online businesses to use its IT infrastructure to their competitive ad...
Everywhere we turn in our industry we can find strong opinions about the direction, type and nature of cloud’s impact on computing and business. Another word that is used in every context in our industry is “hybrid.” In his session at 20th Cloud Expo, Alvaro Gonzalez, Director of Technical, Partner and Field Marketing at Peak 10, will use a combination of a few conceptual props and some research recently commissioned by Peak 10 to offer a real-world consideration of how the various categories of...
DevOps is often described as a combination of technology and culture. Without both, DevOps isn't complete. However, applying the culture to outdated technology is a recipe for disaster; as response times grow and connections between teams are delayed by technology, the culture will die. A Nutanix Enterprise Cloud has many benefits that provide the needed base for a true DevOps paradigm. In his Day 3 Keynote at 20th Cloud Expo, Chris Brown, a Solutions Marketing Manager at Nutanix, will explore t...
SYS-CON Events announced today that SoftLayer, an IBM Company, has been named “Gold Sponsor” of SYS-CON's 18th Cloud Expo, which will take place on June 7-9, 2016, at the Javits Center in New York, New York. SoftLayer, an IBM Company, provides cloud infrastructure as a service from a growing number of data centers and network points of presence around the world. SoftLayer’s customers range from Web startups to global enterprises.
SYS-CON Events announced today that Interoute has been named “Bronze Sponsor” of SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Interoute is the owner operator of Europe's largest network and a global cloud services platform, which encompasses over 70,000 km of lit fiber, 15 data centers, 17 virtual data centers and 33 colocation centers, with connections to 195 additional partner data centers. Our full-service Unifie...
SYS-CON Events announced today that CollabNet, a global leader in enterprise software development, release automation and DevOps solutions, will be a Bronze Sponsor of SYS-CON's 20th International Cloud Expo®, taking place from June 6-8, 2017, at the Javits Center in New York City, NY. CollabNet offers a broad range of solutions with the mission of helping modern organizations deliver quality software at speed. The company’s latest innovation, the DevOps Lifecycle Manager (DLM), supports Value S...
SYS-CON Events announced today that Peak 10, Inc., a national IT infrastructure and cloud services provider, will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Peak 10 provides reliable, tailored data center and network services, cloud and managed services. Its solutions are designed to scale and adapt to customers’ changing business needs, enabling them to lower costs, improve performance and focus intern...
Multiple data types are pouring into IoT deployments. Data is coming in small packages as well as enormous files and data streams of many sizes. Widespread use of mobile devices adds to the total. In this power panel at @ThingsExpo, moderated by Conference Chair Roger Strukhoff, panelists will look at the tools and environments that are being put to use in IoT deployments, as well as the team skills a modern enterprise IT shop needs to keep things running, get a handle on all this data, and deli...
SYS-CON Events announced today that Linux Academy, the foremost online Linux and cloud training platform and community, will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Linux Academy was founded on the belief that providing high-quality, in-depth training should be available at an affordable price. Industry leaders in quality training, provided services, and student certification passes, its goal is to c...
With major technology companies and startups seriously embracing Cloud strategies, now is the perfect time to attend @CloudExpo | @ThingsExpo, June 6-8, 2017, at the Javits Center in New York City, NY and October 31 - November 2, 2017, Santa Clara Convention Center, CA. Learn what is going on, contribute to the discussions, and ensure that your enterprise is on the right path to Digital Transformation.
Cloud promises the agility required by today’s digital businesses. As organizations adopt cloud based infrastructures and services, their IT resources become increasingly dynamic and hybrid in nature. Managing these require modern IT operations and tools. In his session at 20th Cloud Expo, Raj Sundaram, Senior Principal Product Manager at CA Technologies, will discuss how to modernize your IT operations in order to proactively manage your hybrid cloud and IT environments. He will be sharing bes...
SYS-CON Events announced today that EARP Integration will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. EARP Integration is a passionate software house. Since its inception in 2009 the company successfully delivers smart solutions for cities and factories that start their digital transformation. EARP provides bespoke solutions like, for example, advanced enterprise portals, business intelligence systems an...
SYS-CON Events announced today that Loom Systems will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Founded in 2015, Loom Systems delivers an advanced AI solution to predict and prevent problems in the digital business. Loom stands alone in the industry as an AI analysis platform requiring no prior math knowledge from operators, leveraging the existing staff to succeed in the digital era. With offices in S...
SYS-CON Events announced today that Hitachi Data Systems, a wholly owned subsidiary of Hitachi LTD., will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City. Hitachi Data Systems (HDS) will be featuring the Hitachi Content Platform (HCP) portfolio. This is the industry’s only offering that allows organizations to bring together object storage, file sync and share, cloud storage gateways, and sophisticated search and...